Problem user
I have a user with constant outlook issues. ie freezing and messages getting stuck in the outbox.
We don't use roaming profiles, and this is the case on several freshly built devices.
I've created a new mailbox - which hasn't made a difference so I'm thinking it could be an issue with the user account.
What would be the best way to troubleshoot this? Or replace the user account?
Hi,
From your description, I recommend you check if OWA works well. If yes, the issue is related to Outlook side, please follow the steps below for troubleshooting:
1. Please check if your mail server is offline.
2. verify if it is a wrong or changed password.
For more information, here is a kb for your reference.
Email stuck in the Outbox in Outlook 2010 / 2013
http://social.technet.microsoft.com/Forums/en-US/4f9f0630-9527-455d-a2d0-5ae682536c00/problem-user?forum=exchangesvrgeneral
If the issue persists, please use Outlook safe mode to determine whether the problem is caused by add-ins.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support
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Account problems - User ID and e-mail addresses
I created a user ID about eight years ago when I had a .mac account and my ID was my e-mail address, i.e. [email protected]
After a year, I decided that I no longer wanted to use .mac and didn't renew my subscription. I seem to remember that I had to continue using the .mac user ID even though it was no longer a valid e-mail address. I added my new e-mail address and all communication is sent to that.
So, I have put up with this odd situation - using an old invalid e-mail address as my user ID and logging in, making purchases with nothing more than a minor inconvenience, until now.
I installed the Messages Beta anticipating the ability to merge/sync messages with my iPhone but was frustrated that it didn't work. I discovered that the problem is related to the caller ID e-mail addresses being the same and there lay the problem - I can't use the invalid user ID on my Mac that my iPhone uses.
I have looked into my account settings and I can see that I can add and edit all my e-mail addresses but my user ID is fixed. But worse than that, I am getting a warning that my user ID and e-mail default e-mail address should be the same.
Has anybody any idea how I can sort this out? Or if there is any way to restore my .mac e-mail account?No. The login ID is nothing more than an text string and it does not function as an actual email address. If you wish to change the email address associated with your Apple ID use this page: <http://store.apple.com/us/account/home>.
The text string you use to log in will remain the Yahoo "email address" but all email communications will be sent to the address specified in your account. -
ALV Grid Problem - User command Back Cancel Exit
Hi Guys,
I was trying to use the ALV grid and my problem is, on the grid display, when i try to hit the back button or exit or cancel, then a blank screen appears and i need to hit either back or other buttons one more time to go back to the selection screen.
Is there any thing I am missing here? Please suggest me the solution.
Thanks in advance,
Srinivas.hi srinivas,
we have 2 options in this case.
1) i think ur using EVENTS_GET function module. If u use sometimes we are facing this kind of problem. i think accroding to my knowliege its bug in SAP....
2) See in debug mode what is the user command for this back button everty time USERCOMMAND FOR BACK BUTTON not 'BACK' .If it ios correct plaese add the code for back button in user command event.
if u dont want to face that problem remove that events_get fm and write the code manually. i am not sure abt ur code.
i hope u got the point what i am saying.
Thanks,
Maheedhar -
Convergence problem -- users seeing other users' mailboxes
Hello, all!
We seem to be having rather a shocking problem with Convergence -- in certain rare circumstances, people logging in to Convergence sometimes end up with other people's mailboxes instead of their own.
Today, we had another of such incidents reported to our helpdesk -- after the issue was passed to my division, I decided to visit the affected user's desktop to see who they were logged in as, plus some particulars from cookes that Convergence uses, thinking that it may be related to a recent patch we received as a response from a Sun Support ticket filed about a similar incident. Afterwards, I went back to the server and started reading logs to see if I could pinpoint the root cause of what happened.
Note that these logs have been sanitized -- <INCORRECT_USER> represents the username of the mailbox that the affected user saw instead of their own, <AFFECTED_IP> represents the IP address of the affected user's IP address, and <PREVIOUS_IP> represents the IP address of the user trying to access their mailbox that was seen by the affected user as well. (The IPs are not the same and are not in the same subnet.)
So, from our Glassfish domain's access logs:
"<AFFECTED_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:04:37 -0600" "GET /iwc/svc/wmap/msg.mjs?rev=3&sid=&mbox=INBOX&uid=457&process=html%2Cjs%2Clink%2Ctarget%2Cbinhex&maxtext=155000&security=false&lang=en&token=KZc9jnOair&dojo.preventCache=1289322277283 HTTP/1.1" 200 6184
That was the last access from the affected user's IP address before the incident begins -- this is just to show that they didn't log out. Then:
"<PREVIOUS_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:19:06 -0600" "GET /iwc_static/layout/login.html?lang=en-us&14.01_234924&svcs=abs,im,mail,calendar,c11n HTTP/1.1" 200 5095
...the other user visits the login page to try and log in. (I'll spare everyone the accesses to the preloading of Convergence's UI images. =) After a while, the other user attempts to log in and is successfully sent to main.html:
"<PREVIOUS_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:19:11 -0600" "POST /iwc/svc/iwcp/login.iwc HTTP/1.1" 200 312
"<PREVIOUS_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:19:11 -0600" "GET /iwc_static/layout/main.html?lang=en&14.01_234924& HTTP/1.1" 200 8856
However, out of the blue:
"<AFFECTED_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:19:11 -0600" "POST /iwc/svc/iwcp/login.iwc HTTP/1.1" 200 312
"<AFFECTED_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:19:11 -0600" "POST /iwc/svc/wmap/cmd.mjs HTTP/1.1" 200 17
...the affected user tries to log in as well, then ask the AJAX cmd process to do something. The affected user mentioned that they usually stay connected to Convergence and just reopen a browser window when they need to check their mail. This seems consistent -- main.html probably prompted the affected user to retype their password to continue on after the previous commmand above failed after an expired session after they closed their browser window.
Now, according to Convergence's iwc.log:
AUTH: DEBUG from com.sun.comms.client.web.sso.SSOFilter Thread httpSSLWorkerThread-443-36 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:06,582- SSO is disabled
AUTH: DEBUG from com.sun.comms.client.web.auth.IwcAuthController Thread httpSSLWorkerThread-443-36 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:06,583- No valid session found, redirecting to login page
AUTH: DEBUG from com.sun.comms.client.web.auth.IwcAuthController Thread httpSSLWorkerThread-443-36 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:06,584- Redirecting to: /iwc_static/layout/login.html?lang=en-us&14.01_234924&svcs=abs,im,mail,calendar,c11n
The other user visits the site and is redirected to login.html, then...
AUTH: DEBUG from com.sun.comms.client.web.sso.SSOFilter Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,410- SSO is disabled
PROTOCOL: DEBUG from com.sun.comms.client.protocol.ProtocolEngineServlet Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,411- Iwc Protocol command issued: login.iwc
AUTH: WARN from com.sun.comms.client.protocol.delegate.agent.LoginContextAgent Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,413- Subject not found in session, creating one
AUTH: DEBUG from com.sun.comms.client.protocol.delegate.agent.LoginContextAgent Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,414- Loaded com.sun.comms.client.security.auth.AppCallbackHandler class
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,416- SunLDAPLoginModule:initialize()
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,504- SunLDAPLoginModule:login()
AUTH: INFO from com.sun.comms.client.security.auth.modules.impl.SunAuthCallBack Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,506- User LoginID is <INCORRECT_USER>
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunAuthCallBack Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,508- Host header is connect.siue.edu
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunAuthCallBack Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,510- Attempting to resolve User's domain/organization: siue.edu from the host header...
AUTH: INFO from com.sun.comms.client.security.auth.modules.impl.SunAuthCallBack Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,511- User domain is siue.edu
AUTH: DEBUG from com.sun.comms.client.security.auth.AppCallbackHandler Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,513- Done Handling Callback class: com.sun.comms.client.security.auth.modules.impl.SunLDAPAuthCallBack
AUTH: DEBUG from com.sun.comms.client.security.auth.AppCallbackHandler Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,514- Done Handling Callback class: com.sun.comms.client.security.auth.AuthorizationIdCallback
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,516- SunLDAPLoginModule:lookupUser()
AUTH: INFO from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,517- Loaded UG LDAP pool...
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,521- Releasing UG LDAP to pool
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,523- Loaded Auth LDAP pool...
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,527- Releasing Auth LDAP to pool
AUTH: INFO from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,529- SunLDAPLoginModule:User <INCORRECT_USER> Authenticated
AUTH: INFO from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,533- Loading user entry from LDAP
...the other user successfully logs in (using an external Sun-based LDAP server), then starts asking the LDAP server for their Convergence preferences.
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,535- Creating Comms User.....
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,537- Creating new User
(That's interesting...)
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,539- Login id of the user is <INCORRECT_USER>
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,541- Domain name of the user is siue.edu
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,544- Org DN of the user is o=siue.edu,o=usergroup
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,546- Real domain name of the user is siue.edu
AUTH: INFO from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,548- User entry loaded successfully
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,550- Updating user cache with default attribute values
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,552- Updating user cache common preference with default values
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,555- Processing AttrName: sunUCDefaultApplication
AUTH: DEBUG from com.sun.comms.client.security.auth.CommsUserInitContext Thread httpSSLWorkerThread-443-33 ipaddress=<PREVIOUS_IP> sessionid= at 11/09/10 11:19:14,557- Preference Attribute : sunUCDefaultApplication is not present in user cache
And intermixed with the loading of preferences for the other user...
AUTH: DEBUG from com.sun.comms.client.web.sso.SSOFilter Thread httpSSLWorkerThread-443-18 ipaddress=<AFFECTED_IP> sessionid= at 11/09/10 11:19:14,666- SSO is disabled
PROTOCOL: DEBUG from com.sun.comms.client.protocol.ProtocolEngineServlet Thread httpSSLWorkerThread-443-18 ipaddress=<AFFECTED_IP> sessionid= at 11/09/10 11:19:14,667- Iwc Protocol command issued: login.iwc
AUTH: WARN from com.sun.comms.client.protocol.delegate.agent.LoginContextAgent Thread httpSSLWorkerThread-443-18 ipaddress=<AFFECTED_IP> sessionid= at 11/09/10 11:19:14,669- Subject not found in session, creating one
AUTH: DEBUG from com.sun.comms.client.protocol.delegate.agent.LoginContextAgent Thread httpSSLWorkerThread-443-18 ipaddress=<AFFECTED_IP> sessionid= at 11/09/10 11:19:14,671- Loaded com.sun.comms.client.security.auth.AppCallbackHandler class
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-18 ipaddress=<AFFECTED_IP> sessionid= at 11/09/10 11:19:14,674- SunLDAPLoginModule:initialize()
AUTH: DEBUG from com.sun.comms.client.security.auth.modules.impl.SunLDAPLoginModule Thread httpSSLWorkerThread-443-18 ipaddress=<AFFECTED_IP> sessionid= at 11/09/10 11:19:14,676- SunLDAPLoginModule:login()
AUTH: INFO from com.sun.comms.client.security.auth.modules.impl.SunAuthCallBack Thread httpSSLWorkerThread-443-18 ipaddress=<AFFECTED_IP> sessionid= at 11/09/10 11:19:14,678- User LoginID is <INCORRECT_USER>
...there's the affected user trying to log in -- and getting the same username as the other user!
AUTH: DEBUG from com.sun.comms.client.web.sso.SSOFilter Thread httpSSLWorkerThread-443-32 ipaddress=<AFFECTED_IP> sessionid=0fabb5152fbab756c5ef6cdb2c1d at 11/09/10 11:19:14,933- SSO is disabled
AUTH: DEBUG from com.sun.comms.client.web.authorization.MailAuthorizationFilter Thread httpSSLWorkerThread-443-32 ipaddress=<AFFECTED_IP> sessionid=0fabb5152fbab756c5ef6cdb2c1d at 11/09/10 11:19:14,935- Removing token parameter from the mail backend service request
PROXY_MAIL: DEBUG from com.sun.comms.client.web.services.sun.MailServiceProxy Thread httpSSLWorkerThread-443-32 ipaddress=<AFFECTED_IP> sessionid=0fabb5152fbab756c5ef6cdb2c1d at 11/09/10 11:19:14,938- reqURI: /iwc/svc/wmap/cmd.mjs
The affected user (seeing that they have less to load) tries to send the command referenced above. Note their session ID...
AUTH: DEBUG from com.sun.comms.client.web.sso.SSOFilter Thread httpSSLWorkerThread-443-37 ipaddress=<PREVIOUS_IP> sessionid=1a60d56c1deb585e05bf126aa4fe at 11/09/10 11:19:15,740- SSO is disabled
PROTOCOL: DEBUG from com.sun.comms.client.protocol.ProtocolEngineServlet Thread httpSSLWorkerThread-443-37 ipaddress=<PREVIOUS_IP> sessionid=1a60d56c1deb585e05bf126aa4fe at 11/09/10 11:19:15,831- Iwc Protocol command issued: get_allprefs.iwc
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.UserPrefsCommandDelegate Thread httpSSLWorkerThread-443-37 ipaddress=<PREVIOUS_IP> sessionid=1a60d56c1deb585e05bf126aa4fe at 11/09/10 11:19:15,834- get_allprefs.iwc : Service is not enabled : smime
CONFIG: DEBUG from com.sun.comms.client.web.ServerConfiguration Thread httpSSLWorkerThread-443-37 ipaddress=<PREVIOUS_IP> sessionid=1a60d56c1deb585e05bf126aa4fe at 11/09/10 11:19:15,837- Virtual domain is enabled
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.agent.ClientOptionsAgent Thread httpSSLWorkerThread-443-37 ipaddress=<PREVIOUS_IP> sessionid=1a60d56c1deb585e05bf126aa4fe at 11/09/10 11:19:15,839- client preferences not found for domain: siue.edu
...and how it's completely different from the other user's session ID. (One odd note -- the other user's browser asks for get_allprefs.iwc, but the affected user's browser doesn't until much later when, after seeing the incorrect mailbox, tried to rectify the problem by closing their browser and revisiting the domain, which bounced them off to main.html since they (apparently) had a valid session:
From Glassfish's access logs:
"<AFFECTED_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:24:48 -0600" "GET / HTTP/1.1" 200 279
"<AFFECTED_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:24:48 -0600" "GET /iwc/ HTTP/1.1" 302 0
"<AFFECTED_IP>" "NULL-AUTH-USER" "09/Nov/2010:11:24:48 -0600" "GET /iwc_static/layout/main.html?lang=en-us&14.01_234924 HTTP/1.1" 200 8856
And from Convergence's iwc.log:
AUTH: DEBUG from com.sun.comms.client.web.sso.SSOFilter Thread httpSSLWorkerThread-443-36 ipaddress=<AFFECTED_IP> sessionid=1a60de74f3d0ef2780bc181221e2 at 11/09/10 11:24:50,928- SSO is disabled
AUTH: DEBUG from com.sun.comms.client.web.auth.IwcAuthController Thread httpSSLWorkerThread-443-36 ipaddress=<AFFECTED_IP> sessionid=1a60de74f3d0ef2780bc181221e2 at 11/09/10 11:24:50,934- Found a valid session, redirecting user to the main view page
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.agent.ClientOptionsAgent Thread httpSSLWorkerThread-443-36 ipaddress=<AFFECTED_IP> sessionid=1a60de74f3d0ef2780bc181221e2 at 11/09/10 11:24:50,952- client preferences not found for domain: siue.edu
AUTH: DEBUG from com.sun.comms.client.web.sso.SSOFilter Thread httpSSLWorkerThread-443-37 ipaddress=<AFFECTED_IP> sessionid=1a60de74f3d0ef2780bc181221e2 at 11/09/10 11:24:51,947- SSO is disabled
PROTOCOL: DEBUG from com.sun.comms.client.protocol.ProtocolEngineServlet Thread httpSSLWorkerThread-443-37 ipaddress=<AFFECTED_IP> sessionid=1a60de74f3d0ef2780bc181221e2 at 11/09/10 11:24:51,949- Iwc Protocol command issued: get_allprefs.iwc
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.UserPrefsCommandDelegate Thread httpSSLWorkerThread-443-37 ipaddress=<AFFECTED_IP> sessionid=1a60de74f3d0ef2780bc181221e2 at 11/09/10 11:24:51,951- get_allprefs.iwc : Service is not enabled : smime
CONFIG: DEBUG from com.sun.comms.client.web.ServerConfiguration Thread httpSSLWorkerThread-443-37 ipaddress=<AFFECTED_IP> sessionid=1a60de74f3d0ef2780bc181221e2 at 11/09/10 11:24:51,952- Virtual domain is enabled
PROTOCOL: WARN from com.sun.comms.client.protocol.delegate.agent.ClientOptionsAgent Thread httpSSLWorkerThread-443-37 ipaddress=<AFFECTED_IP> sessionid=1a60de74f3d0ef2780bc181221e2 at 11/09/10 11:24:51,954- client preferences not found for domain: siue.edu
(Again, what's odd is that the JSESSIONID changes again.)
I thought initially that it may be a pooling problem, so I decided to check out the logs for the Sun ONE Directory Server that this instance of Convergence is connected to and:
[09/Nov/2010:11:19:14 -0600] conn=407075 op=22106 msgId=86900 - SRCH base="o=siue.edu,o=usergroup" scope=2 filter="(uid=<INCORRECT_USER>)" attrs="* isMemberOf"
[09/Nov/2010:11:19:14 -0600] conn=407075 op=22106 msgId=86900 - RESULT err=0 tag=101 nentries=1 etime=0
[09/Nov/2010:11:19:14 -0600] conn=408714 op=2173 msgId=86901 - BIND dn="uid=<INCORRECT_USER>,ou=People,o=siue.edu,o=usergroup" method=128 version=3
[09/Nov/2010:11:19:14 -0600] conn=408714 op=2173 msgId=86901 - RESULT err=0 tag=97 nentries=0 etime=0 dn="uid=<INCORRECT_USER>,ou=people,o=siue.edu,o=usergroup"
[09/Nov/2010:11:19:14 -0600] conn=408784 op=4786 msgId=86902 - SRCH base="o=siue.edu,o=usergroup" scope=2 filter="(uid=<INCORRECT_USER>)" attrs="* isMemberOf"
[09/Nov/2010:11:19:14 -0600] conn=408784 op=4786 msgId=86902 - RESULT err=0 tag=101 nentries=1 etime=0
[09/Nov/2010:11:19:14 -0600] conn=408714 op=2174 msgId=86903 - BIND dn="uid=<INCORRECT_USER>,ou=People,o=siue.edu,o=usergroup" method=128 version=3
[09/Nov/2010:11:19:14 -0600] conn=408714 op=2174 msgId=86903 - RESULT err=0 tag=97 nentries=0 etime=0 dn="uid=<INCORRECT_USER>,ou=people,o=siue.edu,o=usergroup"
But two different LDAP connections.... well, actually four... searched for and bound to the other user's username.
The other interesting thing I found was while I was searching for the other user's username in the LDAP logs -- earlier I pointed out an interesting entry about "creating a Comms user"; however, the other user logged in previously to Convergence:
[08/Nov/2010:21:23:10 -0600] conn=407075 op=18839 msgId=75351 - SRCH base="o=siue.edu,o=usergroup" scope=2 filter="(uid=<INCORRECT_USER>)" attrs="* isMemberOf"
[08/Nov/2010:21:23:10 -0600] conn=407075 op=18839 msgId=75351 - RESULT err=0 tag=101 nentries=1 etime=0
[08/Nov/2010:21:23:10 -0600] conn=408714 op=680 msgId=75352 - BIND dn="uid=<INCORRECT_USER>,ou=People,o=siue.edu,o=usergroup" method=128 version=3
[08/Nov/2010:21:23:10 -0600] conn=408714 op=680 msgId=75352 - RESULT err=0 tag=97 nentries=0 etime=0 dn="uid=<INCORRECT_USER>,ou=people,o=siue.edu,o=usergroup"
I'm stumped -- anyone have any ideas why this is happening to us? (Due to these problems, we've been forced to shutdown our Convergence servers and redirect users to another older webmail product until this is fixed.)>
The other interesting thing I found was while I was searching for the other user's username in the LDAP logs -- earlier I pointed out an interesting entry about "creating a Comms user"; however, the other user logged in previously to Convergence:"creating a Comms user" => means creating user object in memory using details in the LDAP and configuration, it does not create a User entry in LDAP.
Can you please provide following details:
- version of Convergence
- output of 'iwcadmin -l'
- full iwc.log and glassfish access log file -
Email setup problems - user name error
Hello,
This afternoon, I was handed a blackberry for the first time by my work. It had previously been someone elses but was wiped. I am having problems trying to get it to set up my emails. Here's what is happening:
Click on Setup Wizard
Click on Email Setup
Select 'I want to create or add an email address'. Click Next.
Get a message saying 'After you click Next, the Blackberry Internet Service setup application opens.' Click Next
The screen says 'Existing users - If you want to access your email settings or you changed your device, log in.'
It then asks me to enter my user name and password. I put in the user name and password that I registered on the Blackberry ID website earlier today, and it gives me an error saying: 'Blank User Name. Type a valid user name.'
I have tried several times now, tried turning the phone on and off, but nothing seems to work.
Can anyone help?Hi and Welcome to the Community!
It may be that you have an older device, older OS, and older email configuration app. As such, BIS is likely not linked to the BB ID (that's a newer capability). Rather, you need the actual BIS credentials that are associated with that BB...the BIS service is linked to the BB PIN, and that linkage is at the service provider side, so wiping the device itself does nothing concerning the BIS account credentials. You either need those or you need the carrier to reset the BIS account.
As a company BB, you should probably seek support from your admins...it is also possible that they are blocking the use of personal email accounts on the company owned BBs.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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RDBMSRealm problem: users logged out when using WLS console
I have implemented RDBMSRealm for Oracle mapping it to our database tables on WLS
6.0 SP2. It works fine except a strange problem: if users are logged in on a web
application with FORM authentication each time an adminstrator uses the WLS console
clicking on an item (for example "Servers" or "EJB", not only on "Security") all
the users are logged off and the login form is presented to them. Does anybody
experienced the same problem? Is there somebody that knows a solution?
RomanoInteresting, Thanks.
I'll give this a try.
Also, while enabling user switching and turning of the "lock on screensaver" option, I noticed the "Log out after [] minutes of activity" option in the Security preferences, which if this does what I think it does, may be my only problem.
If this turns out to be true, i've just had a major "DOH!" moment :/
I'll try this first and post back my results.
Message was edited by: carl-g -
Kerberos problem, user authenticates as "nobody" on subsequent mounts
Hi all,
I have, what I think is a relatively simple kerberos problem that I am not seeing the obvious side to. I'll explain the scenario.
I have an OpenLDAP KDC or Directory Master. For the purposes of this conversation, it is the authentication server, and the bit that grants/hands out all the ticket information. I have a Solaris 10 system running the default Sun shipped Samba 3.0.28 (/usr/sfw/sbin/smbd).
This Solaris fileserver is connected via LDAP to the OpenLDAP master and has an appropriate /etc/krb5/krb5.conf and /etc/krb5/krb5.keytab installed.
In my /etc/sfw/smb.conf, I have the simple "magic lines" to connect my samba service to Kerberos as follows in the [global] section:
password server = somehost.somewhere.nowhere.interesting.here
workgroup = STAFF
realm = somehost.somewhere.nowhere.interesting.here
netbios name = somehost.somewhere.nowhere.interesting.here
netbios aliases = SUN SAM-FS HSM
security = SERVER
use kerberos keytab = yes
encrypt passwords = yesSo, once I have created some shares, all seems to go swimmingly. Users connect using their SSO credentials, they are passed a ticket through the TGT process and they are then allowed to write to the share/directory/wherever I have specified.
The problem is, when my user decideds he/she/it has had enough of that network mounted volume, they eject it. No big deal there - however, when they REMOUNT the volume with their Kerberos ticket in-fact (default ticket time out is 10 hours in my policy), they for SOME reason authenticate as the "nobody" user - and as a result, get denied access:
Some logs. A "healthy" connection to the service:
[2008/08/09 09:43:18, 1, pid=3893] smbd/service.c:(1033)
aaa.bb.ccc.ddd (aaa.bb.ccc.ddd) connect to service group_IT initially as user zebra (uid=1027, gid=1028) (pid 3893)Now, lets disconnect the share on the desktop:
[2008/08/09 09:46:50, 1, pid=3893] smbd/service.c:(1230)
aaa.bb.ccc.ddd (aaa.bb.ccc.ddd) closed connection to service group_ITNow, lets try reconnecting with our kerberos ticket in-tact and see what happens:
[2008/08/09 09:53:16, 4, pid=3953] smbd/reply.c:(506)
Client requested device type [A:] for share [GROUP_IT]
[2008/08/09 09:53:16, 5, pid=3953] smbd/service.c:(1205)
making a connection to 'normal' service group_it
[2008/08/09 09:53:16, 2, pid=3953] smbd/service.c:(605)
*guest user (from session setup) not permitted to access this share (group_IT)*
*[2008/08/09 09:53:16, 3, pid=3953] smbd/error.c:(106)*
*error packet at smbd/reply.c(514) cmd=117 (SMBtconX) NT_STATUS_ACCESS_DENIED*
[2008/08/09 09:53:16, 5, pid=3953] lib/util.c:(484)
[2008/08/09 09:53:16, 5, pid=3953] lib/util.c:(494)
size=35
smb_com=0x75
smb_rcls=34
smb_reh=0
smb_err=49152
smb_flg=136
smb_flg2=49153
smb_tid=65535
smb_pid=1
smb_uid=100
smb_mid=8
smt_wct=0
smb_bcc=0
[2008/08/09 09:53:20, 3, pid=3953] smbd/process.c:(1068)
Transaction 9 of length 43
[2008/08/09 09:53:20, 5, pid=3953] lib/util.c:(484)
[2008/08/09 09:53:20, 5, pid=3953] lib/util.c:(494)
size=39
smb_com=0x74
smb_rcls=0
smb_reh=0
smb_err=0
smb_flg=8
smb_flg2=49153
smb_tid=65535
smb_pid=1
smb_uid=100
smb_mid=9
smt_wct=2
smb_vwv[ 0]= 255 (0xFF)
smb_vwv[ 1]= 0 (0x0)
smb_bcc=0What the? I've got a legit ticket:
zebraMacbookPro-2:~ zebra$ klist
Kerberos 5 ticket cache: 'API:Initial default ccache'
Default principal: [email protected]
Valid Starting Expires Service Principal
08/09/08 09:42:32 08/09/08 19:42:32 krbtgt/[email protected]where.interesting.here
renew until 08/16/08 09:42:32Frustratingly, if I to a kdestroy on my ticket, then remount the share, everything is perfect - I am the correct user, and all goes according to plan again.
What on earth could be going wrong? Has anyone ever come up against such issues?
Thanks for your time.
z
Edited by: zebrac on Aug 8, 2008 5:00 PMGood idea.
Before connecting to the share. (This is all done on the client).
zebraMacbookPro:~ zebra$ klist -e
klist: No Kerberos 5 tickets in credentials cacheAfter authenticating:
zebraMacbookPro:~ zebra$ klist -e
Kerberos 5 ticket cache: 'API:Initial default ccache'
Default principal: [email protected]
Valid Starting Expires Service Principal
08/12/08 09:08:44 08/12/08 19:08:44 krbtgt/[email protected]
renew until 08/19/08 09:08:44, Etype (skey, tkt): Triple DES cbc mode with HMAC/sha1, Triple DES cbc mode with HMAC/sha1
08/12/08 09:08:45 08/12/08 19:08:44 cifs/[email protected]
renew until 08/19/08 09:08:44, Etype (skey, tkt): Triple DES cbc mode with HMAC/sha1, Triple DES cbc mode with HMAC/sha1So, works fine. Samba suggests we are authenticated as the correct user. It all works. Let's disconnect/unmount the volume.
zebraMacbookPro:~ zebra$ klist -e
Kerberos 5 ticket cache: 'API:Initial default ccache'
Default principal: [email protected]
Valid Starting Expires Service Principal
08/12/08 09:08:44 08/12/08 19:08:44 krbtgt/[email protected]
renew until 08/19/08 09:08:44, Etype (skey, tkt): Triple DES cbc mode with HMAC/sha1, Triple DES cbc mode with HMAC/sha1
08/12/08 09:08:45 08/12/08 19:08:44 cifs/[email protected]
renew until 08/19/08 09:08:44, Etype (skey, tkt): Triple DES cbc mode with HMAC/sha1, Triple DES cbc mode with HMAC/sha1...I've still got the ticket. Samba on the solaris host says I've disconnected from the "Service" like so:
some.ip.address.here (some.ip.address.here) connect to service group_IT initially as user zebra (uid=1027, gid=1028) (pid 5428)
[2008/08/12 09:46:05, 1, pid=5428] smbd/service.c:(1230)
some.ip.address.here (some.ip.address.here) closed connection to service group_IT
...and I still have my ticket on the client. It is not until I DESTROY the ticket, can I authenticate to the samba service correctly again.
My password isn't asked for again - it just denies connection to the service.
Thoughts?
Thanks for getting back to me, again.
z -
Problems: User account deleted, rebooting indefinitely...
As I was normally browsing, I get an alert, paraphrased here: Access for assistive devices is turned off; turn on to use Textexpander. So I head along to the universal access preference pane, and there when I check "Enable access for assistive devices", it immediately unchecks itself. I close System Preferences and try again, and this time it brings up the authorization window, where I need to enter my username/password. The username field is blank (it's normally filled with my name), but nevertheless, I type in my username & password, and lo and behold, it tells me that user does not exist. (I have no other user on the computer).
So I go to the accounts preference pane, and it's completely blank!
I click on my name in the menubar and go to the Login Window. After a long pause (with a blank blue screen), I get the Leopard intro video, and then setup assistant shows up. I fill in all the fields, finish up with the assistant, and back I am the video. No way to get out of this, so I restart. Now I get the apple logo, spinning thing, black, and back to the apple logo. Just keeps restarting.
I've checked many online forums, and I think the problem is that my user's value (whatever that means) has been set to zero. I can't change anything because I have only command-line access to my mac, and I don't know how to deal with this stuff on the terminal.
I'd be grateful for ANY help.
Thanks...
(As to what might have caused the problem, I can only think of: I ran iPatch earlier this afternoon. Maybe that corrupted something?)Start with http://support.apple.com/kb/TS1278
-
Can you help me to solve this problem (user-exit for xd02)
Hi!
can you help me to solve this problem?
transaction XD02
To pass the length of the field to 7 max for KNA1-SORT (Search criterion 1 )
To pass the length of the field to 4 max for ADRC-SORT2 (Search criterion 2)
It is not possible to save the customer card as long as the search criterion is not univocal
I seek one to use-exit .
Thanks.Hi,
Check the exit SAPMF02D.
Regards,
Surinder
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