Problem using app store
In the app store icon I see a number of apps for update, but when I open the app store I can´t see the apps for update. This happend from my last iPhone update to 6.1.1 version.
Try a reset: Simultaneously hold down the Home and On buttons until the iPhone shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPhone back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
Similar Messages
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I have problem susing app store, please help!!
App store is working properly until I try to watch the details of an app.
When I click on an app the page with the headline "Info" appears. But the field for info is empty.
How can this be solved? :-sI have this problem too, I am using I5 and info page is empty. hope Apple fix the problem.
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There r wrong application those take money but dos nt work
Most of the people on these forums, including myself, are fellow users - you are not talking to iTunes Support here.
Have you tried contacting the developer ? There should be a link on the app's description page in the store. If you have and you haven't had a reply then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
In making my apple id ready to using app store and itunes i tap on the none in the credit card but it say me contact itunes spport to solve this problem what have I do ?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
App store country problem, my country is not on list so I can't use app store
Hello everyone,
I am from Serbia and I have problem with App store, I use iMac and when I try to download something from App Store it asks me for country my country is not on list. Please HelpSTOP
-q nahnoh seven -
hi ....
i have problem in app store account
i lost my credit by thief
the thief open to my account and buy two apps ..
what is the solution ?
thanksContact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Does anyone has problems with Apps store whenever u rotate the ipad the 4th generation?
Hi,
I have problems with Apps Store whenever I rotate the device it will just auto exit from the apps store and back to home screen.Try a rest: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the iPad back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.
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i have a weird problem on app store. when i open it the bottom row first come featured then categories then update then top 25 then search ' the problem its wrong order ot should be 1- featured 2- categories 3- top 25 4- search 5- update !
Do other users in your country have this issue? Are you using another country's App Store?
If no...
Try a Restore with your backup.
If still a problem restore as new, i.e. without your backup. -
when i use app store in my iphone 4s and try to download or update third party software i got message unknown error. cancel-retry
please assitSign out and sign in again.
SETTINGS - STORE -
I have been reinstalling OSX, but now i can't update to yosemite or install iMovie and iphoto again. I just get the message, that I have to use app store t download the programs, but i'm already using app store, any one who knows what to do? I already have the Mavericks installed.
OS Recovery
Boot up from your computer by holding down the command+r keys. This will take you to the recovery drive.
Select Disk Utility & hit Return.
In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
When done, go back to your desktop by restarting your computer. Try the AppStore again. If still not working see if Yosemite can be downloaded from Apple's Download website. -
Impossible to use app store without having had a favorite dish?
I did not have a pet, favorite dish or remember schoolmate's name: how can deal with security question and continue using app store? I is stupid from Apple to assume everyone's life is similar. And it is stupid to start inventing answers to these idiotic questions. I hate it when some people take the right to impose things on me.
Complaining here won't do much good but you can submit feedback to Apple here.
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i cant use app store, because i brought it at Canada but right now i m living china. plz tell me how to fix it
Get a charge card from a Chinese bank with a local billing address. Create a new iTunes account with a new Apple ID using your Chinese charge card and billing address.
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i cant use App store in my country Syria, and showing error 1004. kindly advice a solution?
Jimmyt97 wrote:
Now i cant click on the screen to move the app from itunes to my ipad for some reason, or my movies/ music for that matter either.
What are you talking about? -
HT2589 can i use app store in sri lanka
can i use app store in sri lanka
As far as I can see there are no facilities in Sri Lanka. You may have to use India.
Call or eMail the India help section for advice. 080 2574 4646
Incidentally, the one retailer in Sri Lanka does not have the best of reputations according to the WOT guide. -
I have a problem with app store , they say my credict card security code is incorrect but it's correct
Did you check to see if your credit card has expired or has been frozen? My dad bought some hardware from Canada and it froze his card because it was an out of the country purchase. He called the bank and they turned it back on.
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