Problem using Chase Bank website only...super slow...why?
My speeds are superquick on all websites except for Chase online banking. It is barely even functional. I checked with Chase and they said they have had similar reports but that it must be with the browser. This is probably true since it works fine on my phone and at work.
There definitely seems to be a conflict with the Chase website and one of the Firefox extensions, add-ons or plugins. I'd been having the same problem with lag while using the Chase site, so I had switched to Chrome when I wanted to access to my accounts. That is, until this afternoon when I cleared my cache and history in Chrome and subsequently went to Chase where I was confronted with a user authentication request. Not wanting to deal with an extra hassle, I decided to try it in Firefox to see if the problem might have been fixed since I last tried. Nope. Same terrible lag. After a little research, I discovered another thread on this issue that suggested using Firefox safe mode (not to be confused with using Firefox while WINDOWS is in safe mode...). Bingo. Logging in to Chase was suddenly about as troublefree as it is when using Chrome. Of course I don't know WHICH add-on or extension is the culprit and I'm really not feeling ambitious enough to check them one by one right now, but at least I know that I can access Chase successfully through safe mode when I need to.
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Firefox 4 is supposed to be faster and better but not in this case. Other security on other websites works fine.MacBook, Mac OS X 10.6.7, Firefox 4 4.0.1
My bank login has strong security which worked fine under Firefox 3. After I loaded Firefox 4 the time needed to go through bank security, i.e., after entering password and before painting the initial page, has increased many times, to the point where I have aborted and retried. Sometimes upon retrying the time reverts to a normal few seconds.
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Hi Olivier,
Thanks very much for that. it worked on my powerbook(running Tiger). I went to the link and followed the instructions and it worked. Did i mention that my dad who has a iMac running Leopard now has the same problem. I thought i would just do the same but the Preference in Mail for Leopard is of course different. There is no icon called "Server Settings" under Accounts section like there is on mine. Do you have a link for the same kind of instructions for Leopard?
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Welcome to Apple Discussions, Mark.
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Thank you for contacting Chase.
We apologize for any inconvenience this issue may have
caused.
We have been receiving calls and e-mails regarding a blank
screen while trying to access statements online. This is
currently a known issue and our technical department is
working on a solution. We appreciate your patience and
understanding.
If you have any questions or require further assistance,
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Thank you,
Erika R Miciano
Internet Service Center
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Problem description:
my system is running super slow
EtreCheck version: 2.0.11 (98)
Report generated November 10, 2014 at 11:22:00 AM EST
Hardware Information: ℹ️
Mac mini (Mid 2010) (Verified)
Mac mini - model: Macmini4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Cinema Display 1680 x 1050
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 4:54:26
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.88 GB (122.41 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
HL-DT-STDVDRW GA32N
USB Information: ℹ️
HP Wireless Optical Mobile Mouse
HP Photosmart 6510 series
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Wondershare AllMyMusic.app
[not loaded] com.Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.6) Support
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
[not loaded] com.bose.bluetooth (1.0.0) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.1.0) Support
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) Support
/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) Support
/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) Support
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] org.cups.cupsd.plist
Launch Agents: ℹ️
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[loaded] com.adobe.versioncueCS4.plist Support
[loaded] com.hp.lightscribe.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.nds.pcshow.plist Support
[invalid?] com.nds.pcshow.uninstall.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Wallpaper Wizard Lite UNKNOWN (missing value)
iTunesHelper UNKNOWN (missing value)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
CFAgent ApplicationHidden (/Applications/Clickfree/CFAgent.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
LogMeInSafari64: Version: 1.0.660 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.1.4 Support
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
LogMeIn: Version: 1.0.660 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
LogMeInSafari32: Version: 1.0.660 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: Version 1.1.6
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
SlingPlayer: Version: (null) Support
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS4 Support
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
14% nsurlsessiond
11% cloudd
6% WindowServer
2% bird
2% coreduetd
Top Processes by Memory: ℹ️
75 MB QuickLookSatellite
69 MB com.apple.iTunesLibraryService
45 MB mds_stores
41 MB discoveryd
32 MB WindowServer
Virtual Memory Information: ℹ️
27 MB Free RAM
511 MB Active RAM
506 MB Inactive RAM
516 MB Wired RAM
12.30 GB Page-ins
631 MB Page-outsUpgrade the memory to the max of 8 GB.
Also this two processers
14% nsurlsessiond
11% cloudd
are associated with iCloud/iCloud drive and should decrease after the iCloud drive is fully populated
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