Problem Viewing Flash Movies in Windows 8.1 Internet Explorer 11

I am running a fully patched/updated copy of Windows 8.1 and Internet Explorer version 11 (on the desktop)
If I try and run the test movie at
http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8html I get the following message:
Either Flash Player is disabled or ActiveX Filter is ON.
Please follow trouble shooting steps to play Flash content.
I have checked and double-checked that...
Flash Player is enabled
ActiveX Filtering is turned off
Internet Explorer is running the latest version of Flash Player
The only way I can get this to run at all is to enable'Compatibility Mode' for the web site. Is it the case that Compatibility Mode has to be enabled to view any web site containing Flash content?
Any information would be much appreciated.

Hi,
Do you mean the issue is only occurred on the website you provided? How about other websites?
I can run the test movie with no issue in my test machine, I suspect this issue is caused by browser incompatibility.
As I know, if the issue is caused by a compatibility problem between Internet Explorer and the site you're on. The issue can be fixed by adding the site to your Compatibility View list.
I also would like to suggest you reset Internet Explorer Settings for a test. Also make sure you're not using InPrivate Browsing.
Hope it helps.
Regards,
Kelvin Xu
TechNet Community Support

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