Problem viewing video on CIVS-IPC-3520

We just purchase a few CIVS-IPC-3520, indoor HD cameras, and can not see the video on the web interface to adjust the cameras.
I first tried with a Windows 7, IE8 laptop, and it will not load the needed activeX files to view the camera. I then tried a very old laptop with Windows XP and IE8 and it did work. I have even upgraded the firmware to the latest (V1.4.1-97), which will not work with our current version of VSOM, 6.3.3, and it still does not allow us to view the video.
Does anyone know of any tricks to get these cameras to show video on the web interface to adjust the camers at installation? I just dont think that I should have to use 10 year old tech to install something that is brand new.
Any help would be greatly appreciated.
Thanks
Doug

Okay, so I had the same problem when we receivied the 3520's on campus in December. I was able to download the program from the camera utility folder and install the program successfully when running it from the desktop. I was then able to view video on a camera I was staging in my office. Fast forward to Friday when I was actually installing the cameras and now I cannot view video again from the PCs that I was previously viewing video. When bringing up the camera video feed, I get a message that says the Camera UI is not installed. However, I can open the programs list and see that it is still installed. Tried uninstalling it, rebooting and re-installing without success. The install program starts gathering information and then it goes off into la la land. Running this on Win 7 Enteprise Edition and IE 9 and IE 10.

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