Problem w/ Apple TV

We have used Apple TV for years - no problems.  Now, it says we need to lower the resolution on our tv.  Taking hours for movies to download.  Lowering resolution does not help.  Any suggestions?

That will be due to the network
What is your current connection, use speedtest
Go to istumbler or netstumbler to get a report of the network, check for signal strength and noise
If on wifi try Ethernet
Make sure DNS is set to automatic (settings - general - network)

Similar Messages

  • TS3789 I have similar problem, my apple tv which has always worked properly with my Samsung tv will no longer play any audio after the latest 5.1 upgrade. Very frustrating as it was working perfectly before. I am starting to not trust apple upgrades until

    I have similar problem, my apple tv which has always worked properly with my Samsung tv will no longer play any audio after the latest 5.1 upgrade. Very frustrating as it was working perfectly before. I am starting to not trust apple upgrades until proven for example ios6 on iPhone with that stupid map app instead of google maps.
    I just want to buy and hear my iTunes music and videos on my apple tv, could before cant now. Thank you apple. Time to pack up the apple tv and start torrenting without the ios-bs.
    Disheartened apple fan.

    Welcome to the  discussion forums.
    Try going to synching in the sources menu on your tv and selecting 'change itunes library', when it gives you the passcode check itunes to see if the tv is showing up as a new device, if so try entering the pass code. It may be that your tv is seeing itunes as a different library because of a recent upgrade.

  • Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

    Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open.   I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
    Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
    Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank you

    Hi Iss9243,
    Welcome to the Support Communities!
    You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue.  Hope it helps ....
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • Not working imessage!! I can not send imessage than after apple id. There are problems with Apple ?? Thanks!

    Not working imessage!! Credit card and I can not send imessage than after apple id. There are problems with Apple seeverele?? Thanks!
    Before the service reset function. Wait 24 hours to activate imessage.

    go to the settings and turn off imessage
    but that don't change the issue that you will never be able to facetime eachtoher
    the appleID is really meant as the handle that identify you it was not meant to be shared
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  • In my Iphone 5, Nothing on my App Store is working its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component but still it doen't fix. Not sure if its problem with apple servers. Someone help please!

    In my Iphone 5, Nothing on my App Store is working,  its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!

    settigns>itunes and app store to make sure you are signed in.. If  you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
    also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
    one of those shall work. The last step would be to restore your device (apple.com/support) HT1414

  • ICloud changes my calendar colors.  I am no longer able to pick my own calendar colors.  This is due to some bug on iCloud.  FIX THIS PROBLEM IMMEDIATELY APPLE!!!  THIS IS RIDICULOUS.  iCloud should not force us to pick calendar colors.

    iCloud changes my calendar colors.  I am no longer able to pick my own calendar colors.  This is due to some bug on iCloud.  FIX THIS PROBLEM IMMEDIATELY APPLE!!!  THIS IS RIDICULOUS.  iCloud should not force us to pick calendar colors.  We should be able to pick our own!!!!!

    Same here, Calender keeps reverting to Purple a color I never ever even picked, screw you iCloud, you continue to annoy me and baffle me with your inadequecies

  • When I turn on my iPod Touch 5th generation, half of the screen has vertical white lines and it is irresponsive to the touch... is there anyway this can be fixed because this is my third time in the last 4 months I have had problems with Apple.

    The screen looks completely normal besides the vertical white lines on the right hand side of the screen, as the "slide to unlock" is lighting up and the time and date are changing, but the screen is unresponsive. After several problems with Apple in the last few months (and two defective iPods including this one and one iPhone), I really don't want to go through the whole process of bringing it in or getting a new one entirely. It would greatly help if someone knows a solution, even if that would require completely resetting the iPod to factory settings, as I have had is synced to iTunes before. It would be greatly appreciated if someone could help. Thanks.

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seems like a bad digitizer or connection or logic board.
      Apple Retail Store - Genius Bar

  • TS1398 I have never had a problem with Apple. After the 7.02 update, my Wifi grayed out and would not turn on. Now my Wifi turns on but it will not connect. I even typed in the name and it still won't connect.  I have tried all of apple's solutions.

    I have tried all the solutions apple has offered online. I will not reset my phone to factory settings unless it is a last resort. What is Apple doing to fix this? I had my last Iphone last for more than 2 years and I hve had this one less than a year. My Wifi was greyed out and now it's on but won't connect or locate any networks (but if I keep switching it on and off it will freeze on me again). Does Apple have plans to fix this problem because I refuse to purchase a new phone?
    Are there any other new solutions to try in fixing the Wifi that doesn't require freezing or heating up the phone or switching to airplane mode and resetting the network settings as well making sure it's up todate or changing the apostrophe in the phone's name? My phone has never been dropped or damaged. Everyone around the world seems to be having this problem and Apple does not seem to be making a move to fix it? I use this phone for everything and 4g will only last so long before I reach my monthly limit. Please help!!!!!!!!!

    that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html   or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)

  • Apps crashing, can't send problem to apple, software update app crashes....

    I came back after a two month summer vacation (I unplugged the computer while I was away) and I went to update the software and then the software update app crashed. I tried to report the problem to apple, but it says that the submission failed, "your report could not be sent to apple, please try again later"
    I then tried to sync my iPhone, and iTunes crashed, so I tried to report the problem, and I got the same error. So I un-installed iTunes, but when I emptied the trash it said that "iTunesHelper" was in-use, so I couldn't. But then I tried to restore iTunes by taking it out of the trash, and when I tried to open it, it said that it wasn't supported on that architecture.
    I restarted the computer, but the problems won't go away. Firefox works fine...'
    UPDATE: Safari crashes too...
    System preferences works...
    Garage Band: Crash!
    iPhoto: Crash!
    MS Word: Works...
    World of Warcraft: Crash!
    I am guessing that my problem has something to do with insufficient memory or something like that? I'm not sure...
    About my computer: iMac7,1, running Mac OS X 10.5.7
    @GHz Intel Core 2 Duo
    3GB 667 MHz DDR2 SDRAM
    Any help is appreciated, I guess my best bet is to go to the Apple store or tek-serve.

    Those weeks of sitting idle did not help the Mac as a vacation should!
    Try repairing the disk permissions. At best do an Archive and Install. This will install a new Mac OS X, archive the old system, which you will later drag & drop to the Trash and flush away, and preserve your data and user accounts and settings. You can do this with your Restore DVD. Read all onscreen instructions and check the correct boxes to preserve your data and settings.
    At worst, backup all your data and Erase and Install. Write zeros to the HDD and any bad sectors that exist will be locked out on the drive and no longer used. This is also done from the Restore DVD. After installing Mac OS X import your backed up data and begin anew.
    Dah•veed

  • Frequent problems in Apple PPC Mac with OSX Leopard 10.5.8

    Hi,
    Frequent problems in Apple PPC computers with OSX Leopard10.5.8
    I have a Imac 17icnh G5 2Ghz  512 ram (Standard not the isight)  it had a clean install of OSX 10.5
    But after running a update to 10.5.8 with update if Itunesand security etc it was about 6 updates all together.
    Now the Imac uses to much CPU for small tasks and uses84-90MB of ram for a Kernal Task.
    When I try check permissions in disk utility the CPU goes toabout 80% in something called InstallerB and wont finnsh because there is no CPU power left
    and will over heat if I left it for too long. 
    The Exact symptoms of the 10.5.8 with update my differ alittle but I have had this same problem on  about 5 PPC apple computers and in the end I sometimes
    Just down grade to the flawless Tiger 10.4.11.
    So my question is > how do I fix this problem ? Which of the Updates dose this to PPC mac’s ?  (is it itunes or securtiy)
    Is Leopard 10.5.8 just a peace of JUnk just like windows Vista was and I should alwasy use Tiger for PPC and Snow leopard for Intel.
    Sam

    Hi Sam,
    Leo uses 2 to 4 times the resources of Tiger, & while 512MB is the minimum for Leo, that really crimps the OS, it isn't all that great for Tiger, though 10.4 does better with only 512MB, I'd put 2GB in it for decent performance, (if an IntelMac I'd say 4GB for the same OS).
    http://eshop.macsales.com/item/Other%20World%20Computing/3200DDR2GBP/
    Also, open Console in Utilities, look for repeating messages, you may have some 10.04 things running that fail in 10.5.
    I think you should get Applejack...
    http://www.macupdate.com/info.php/id/15667/applejack
    After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
    applejack AUTO
    Then let it do all 6 of it's things.
    At least it'll eliminate some questions if it doesn't fix it.
    The 6 things it does are...
    Correct any Disk problems.
    Repair Permissions.
    Clear out Cache Files.
    Repair/check several plist files.
    Dump the VM files for a fresh start.
    Trash old Log files.
    First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
    Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.
    Is Leopard 10.5.8 just a peace of JUnk just like windows Vista was and I should alwasy use Tiger for PPC and Snow leopard for Intel.
    In my opinion, OSX is headed towards Windows®, & aimed at users that only know how to Twit.
    If Tiger does everything you need, like you don't need iDevices & know how to protect yourself on the Internet without the added Security of 10.5 & associated Apps, then by all means stick with 10.4.11.
    If you want/need 10.5... max out the RAM for sure.

  • TS1567 i have uninstalled then reinstalled itunes to solve a problem with apple mobile device, but i get this message during the install. Service  Apple Mobile Device  failed to start. Verify that you have sufficent priveleges to start system services.

    I Have reinstalled itunes to solve a problem with Apple mobile support, but during install i get this message. Service 'Apple Mobile, ( Apple Mobile Device ) failed to start. Verify that you have sufficent privileges to start system services. I'd appreciate any help on this.
    Thanks bluebanana 66

    Hi bluebanana 66,
    Thanks for visiting Apple Support Communities.
    There are a few reasons why you might receive this message after installing iTunes. You may need to verify that iTunes has been completely removed before trying to install again. See this article for the steps to completely remove and reinstall iTunes:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/ht1923
    If the error message persists, see the "Additional troubleshooting" section of this article for some steps that can help solve it:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Best,
    Jeremy

  • Do any of you experience Im having with my ipad? I can't make a comment in Facebook for older posts and I can't open numerous comments from old posts of my friends. but everything works perfectly when I use laptop. is there problem between apple and FB?

    do any of you experience Im having with my ipad? I can't make a comment in Facebook for older posts and I can't open numerous comments from old posts of my friends. but everything works perfectly when I use my laptop(non-apple). is there problem between apple and FB?

    Facebook apparently has their site coded poorly for tablets with touch screens. Try using the Facebook app. It is not perfect either but it is better than view in a browser lately.

  • Problems with Apple Photo Services

    I've been having problems with Apple's Photo Services. The first time, I'm pretty sure I didn't crop some pics correctly, but they were gracious enough to refund my $$. However, then I got serious about cropping in Aperture 2, and double-checked everything before submitting them. The 20 x 30s were fine, but the 16 x 20s were all screwed up. My $ was refunded for these, but I can't figure out whether the problem is mine, or in the transmission of the pics, or something that went wrong in the Photo Service. When I complain, they always send back a small pdf of what they claim they received, and it always matches what they printed. But that's not what I sent them.
    Anyone else have these problems? Might it be a bug in Aperture 2?
    Sean

    When I do a bulk export from Aperture 2, to anywhere, (flickr, Photoshelter, a set of files, gallery), randomly, (about 2 in thirty images are affected).
    The effect is stretched non-centerd cropping. I think it only affects random cropped images. Not all cropped images, but I am not sure about non-cropped images. ...
    The extra effort to go back to the export, after the fact, just to check up on the quality exported images is a waste of my time, but now made necessary.
    The thing that bothers me the most is that selecting the images that have been exported with the problem and then re-exporting those images produces, for me, the export I originally expected without the errors.

  • Problems with Apple Preview filled forms and compatibility with Windows?

    Anyone else having problems with Apple Preview filled out forms and compatibility with Microsoft Windows after Lion?
    I've had it happen recently with two different people, where the data I had entered on a fillable PDF form could not be seen by Microsoft Windows, but I saw my data just fine.
    I don't know what version of Adobe Acrobat they were running.
    Thanks,
    kt

    You will get that first message when the document has been changed in a way that invalidates the internal digital signature that's applied when a document is Reader-enabled. Certain changes are allowed (e.g., filling fields, commenting, signing) and will not invalidate the signature, but others are not. The exact cause of the change is often hard to track down, but it can be due to font problems, some type of file corruption, or something that Acrobat/Reader attempts to correct when the file is opened/saved. You will also get the message if the users system time is not correct and is currently set to some time before the document was Reader-enabled. It seems best to use the most recent version of Acrobat to enabled the documents and recent versions of Reader to work with them.
    It problem is probably not related to the user using anything in the Sign pane.

  • Problem with Apple Care Registration Process

    My MacBook warranty will expire pretty soon. So, I ordered my Apple Care Protection Plan from Apple online store in Thailand since September 9, 2009. It arrived this morning (September 15, 2009).
    When I try to register Apple care for my machine, Problem was starting. I do following on screen process, put my Macbook Serial No. and Apple Care Protection Plan registration No from package. Screen Show "We're sorry, but this registration number is not valid. Please check your information and try again."
    I tried to contact Apple Care representative in Thailand. He was kindly enough to ask Apple online Store about this. He came back with answer that there are some problems about Apple care registration and I have to wait for week for response!!
    Why product from apple online have this kind of problem? And customer have to wait for one week without knowing anything!!

    You should be fine. The good thing is 1) you bought it from Apple and 2) you have contacted them about it before your initial warranty expired. Just be sure to follow up with them. If you haven't done so... you may want to give them a call back just to get a case number so you can have something to reference in case they don't get the problem sorted out before you warranty expires.

  • Problems with Apple ProRes 4444 and alpha channels in Motion 4 after upgrade to Snow Leopard.  Has anyone seen this?

    We've just now upgraded from Leopard to Snow Leopard and are having a problem with Apple ProRes 4444 and alpha channels in Motion 4.  A clip with an alpha which keyed perfectly before the upgrade, now will not key.  If I convert the clip to the Animation codec, it keys perfectly.  If I export the Motion project as a ProRes 4444 self contained movie, it will key when brought into FCP 7 but if I import the project into FCP 7, it will show the key in the viewer but not the canvas.  Has anyone seen this or have any suggestions on how to correct this?  Is it a bug? 
    Thanks,

    Motion 4.0.3
    It just doesn't seem to recognize the alpha at all. 

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