Problem w/ my Airport Extreme Base Station & Canon i250 Printer

Hi All...
Well, I'm at my wits end...before I call AppleCare, I thought I'd post on here to see if any of you had similar issues or problems with what I'm having, and maybe a resolution(?)...
First of all, I've been using this same setup for the past 1 1/2yrs, and never had a problem with it until lately.
I cannot print reliabily over wireless to the Canon, only through the Ethernet/LAN jack.
Here is my setup...
- Airport Extreme Base Station (w/ telephone jack) and Firmware 5.7
- Powerbook G4 12" w/ Mac OS X 10.4.5
- PC Notebook (HP Pavilion ZV6000) w/ Windows XP and Broadcom 802.11b/g/128 Pre-N
- Canon i250 Inkjet Printer (was originally a free printer..worked very well over the years)
Originally, everything was working very reliably and I never had problems... I'm "guessing" something has changed (firmware?) that has caused any print jobs sent from either the PC or Mac to pause half way through a page and hang the printer. The computer (usually the Mac) will say it is having difficulty "reaching the Canon i250".
I've one a Hard Reset on the AEBS and that has not fixed it. I've not tried Interference Robustness yet but am not sure it will work. I do not have any problems using Wireless otherwise--only with printing, and nothing has change in the setup since I first got the AEBS (except maybe firmware).
Does anyone have any suggestions or insight as to what exactly could be the problem?
Is this a bug in Firmware that I'm not able to find?
Thanks so much for your response(s).

Delete your printer using Printer Setup Utility and
add it back. Does the performance improve?
No it didn't... I deleted, re-installed twice and still nothing new...
However, if I'm printing directly from my tower (WinXP Tower) over LAN, it works fine...but does not work at all through wireless.
For a year or so, I've never had a problem and nothing has changed in this setup. I think the culprit might be the last AEBS firmware update.
I've troubleshot everything I can think of and still having issues printing...

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Airport Extreme Base Station with HP Printer problems

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?

I have a pretty old HP all-in-one (G55) printer/scanner/copier device. Plugging it into my AEBS seems to not let me print to it. I have the most recent driver from HP.
Do you think it's my setup, or is the AEBS somehow not compatible with the older HP devices?
No the problem is with the HP driver.
Try using the HPIJS drivers.
For those with the older base station.
Use the process outlined here:
HP Printers (and others) not on compatibility list and Airport Extreme Printing
http://tech.ifelix.net/1300.html
Also, is it possible to fax, scan, etc through an all-in-one device plugged into an AEBS?
No, not via the USB port.
Can I scan using my all-in-one when it is connected to the USB port of an Airport Express or Airport Extreme Base Station?
http://discussions.apple.com/thread.jspa?messageID=610763&#610763

Airport Extreme base station & Canon printer

I have plugged the USB cable from my Canon printer into the USB port on the Airport Express Base Station but cannot get my printer to work.
What else do I need to do.
Thanks.

I have re-posted the instructions to clarify:
o Open System Preferences (gear icon) on the dock
o Open Print and Fax
o Click the small + (plus) button at the bottom of the printer list
o Hopefully, your printer model number will appear in the box of available devices
o If it does appear, click your printer model number to highlight it
O Click Add at the lower right to install the printer for use with your AirPort Extreme
+If your printer does not show up when you click the button+, then it is probably not a compatible model with the AirPort Extreme...(some printers are not compatible with the AirPort Extreme)....so you'll need to check with Canon to see if they have any available updated printer software for your printer.
If you were able to install your printer using the instructions above, be sure to choose the correct printer when you elect to print a document.
Message was edited by: Bob Timmons

Problem with my Airport Extreme Base Station (old model)

I have two computers connecting to the internet with an old AEBS via ethernet. One is a Powerbook G4 and the other is a MacBook Pro. Since performing a software update this morning, the older machine stopped being able to connect to the base station wirelessly (the MacBook is fine though). The error message I receive is "There was an error joining Airport network". I am able to connect to other unsecured networks in the area so I don't think there is a problem with my Airport card.
I connected my Powerbook directly to the base station with an ethernet cable. While doing so I was able to access the internet and Airport Setup Utility but once unplugged I was still not able to connect wirelessly.
I have tried restarting the base station both via the utility and by unplugging it. I have also restarted my Powerbook multiple times.
Any suggestions would be greatly appreciated.

Sorry, should have asked exactly how old your PowerBook is. Apparently the faster AirPort Extreme card didn't hit the market until early 2003. Find your PowerBook "Specifications" by clicking on that link above in the Apple website menu bar. Picking at random from the list, the 1GHz model released Nov 2002 didn't have an AirPort Extreme card, but only the AirPort card, which means the slower speed 802.11b wireless. The two PB models released in Jan 2003 both were AirPort Extreme models.
You'll be able to use the PB, just open AirPort Admin Utility and change your network "Mode:" selector (at the bottom of the panel) to "802.11b/g Compatible" from 802.11g Only.
Message was edited by: myhighway

Problem connecting to Airport Extreme Base Station

I have two computers on my network. Both computers are losing the connection to the base station. When the computers lose the connection they cannot find the base station, even if you restart them. When this happens, the base station still has a green light. The amount of time it happens for vary. Sometimes it is once a day. Lately it has been every 30 minutes or so, which is getting pretty tedious. I used to think it was losing connection due to using a Bittorrent client, because it was always open when that happened, but I haven't used that for some time now. One computer is an iBook and one is a MacBook and both have Tiger on them. It is very frustrating.

Check out the following iFelix articles:
- http://www.ifelix.co.uk/tech/1004.html
- http://www.ifelix.co.uk/tech/1008.html

Recognizing a printer attached to an Airport Extreme Base Station

I have attached a printer to the usb port of my airport extreme base station. The printer is recognized by two of my MacBook Pros running Mac OS X version 10.4.11. However, it is not recognized by my latest MacBook Pro running 10.5.2. Is this a problem with the new system, or is there another reason? I have, of course, made sure that the printer drivers are installed, and the printer attached to the Airport works with the new MacBook Pro when connected directly through a usb port on the laptop. Any help will be gratefully received!!

samandlily wrote:
I have something related to this topic going on. I have an Epson printer on my Airport Extreme via a USB. Just recently when I try to print from my iMac, I get a message saying that "the Airport Network is busy, and it will try again in 10-20 seconds". Then nothing happens and the document will not print. Any ideas what is going on?
Please do not pollute the OP's thread by posting here. You are clearly experiencing a different problem - different symptoms, different version of OS X, different printer - and will get much better help if you start your own thread because your problem will get lots more attention that way.
- cfr

Printing wirelessly to MacBook Pro with Airport Extreme Base Station

I have an Airport Extreme Base Station that I used to use wirelessly until I got Verizon Fios. The Fios technicians said the base station couldn't be used and so it's been sitting unused for a few months. However, I really, really miss printing wirelessly, and was wondering if it was possible to use the Airport Extreme Base Station ONLY to print wirelessly, and not connect it any way to my internet (I don't want to mess with any of the fios stuff at all).
If it's not possible, is there any other way to print wirelessly without purchasing another product or special printer. I have a HP c4480 printer.
Thanks!

If your printer has a USB cable the easy way to go about this in my opinion is to plug that USB cable into your Extreme base station. I have the Extreme ABS that looks like a flying saucer. I plug the usb cable into the port that has the symbol that doe NOT look like this <--> rather it looks like a Saguaro cactus.
My computer then sends print documents to the Extreme via WiFi and then Extreme sends them to the printer via the USB cable.
If your Airport status is not showing in the Mac's menubar go to system Prefs/Network/Airport and check a little box so it will show up in the menu bar.
Now if your Extreme is plugged in the wall and powered up your Mac should be able to find it. Click on that menubar item for Airport and scroll down and select your Airport Extreme. I don't know for sure what its name will be. It should still be the same as it used to be when you used it last.
Now try printing a simple document. In the print dialog window you should be able to select what printer you want to use. If your new Extreme printer is listed select it. You may need to click on Print & Fax and figure out how to select it from there, and choose it to be the new default printer.
I think this info will do the job. Whenever you want to print you have to go to the Airport icon in the menubar and change your airport connection from your Verizon stuff to your Extreme. Then of course you have to change back when you are done. That is why it would be great to toss the Verizon WiFi radio out the window and just plug your Verizon modem into your Extreme WiFi radio transceiver (router). But I understand you cannot deal with that at this time.
If this does not do the job, if I have missed something, I will bet you 5 bucks that you can still figure it out if you just look at any error messages and/or look at the Print&Fax prefs and the Print dialog windows etc. and see what I may have missed. Maybe you have to go to SystemPrefs/Sharing and allow your printer to be shared. I don't think so. The way I figure any of this stuff out is to just look at stuff and think and try things and see what happens.
Your Verizon setup should be something like this.... a cable comes into your house and goes to a 'modem'. From there and ethernet cable (CAT-5 cable) goes from that modem to your Verizon router (WiFi radio transceiver).
As for getting rid of the Verizon router, when you are ready to give it a go, simply unplug the ethernet cable (it has a plug on the end that looks like the kind of plug that telephones use to plug into the wall, except it is a bit wider, but still has that same kind of snap-lock tab) that comes from the Verizon modem (the modem has the heavy round cable and probably many blinking lights) and plug it into the Extreme. Mine has an icon on the Extreme that is many dots in a circular pattern.
At this point you may have to unplug the Verizon modem form the wall AC power and the Extreme also. Then plug them back in, wait a minute, go to your Airport icon on your Mac menubar, Select Extreme and start surfing the web.
It really is that simple with a Mac. Maybe Verizon has found a way to make things difficult but my guess is no. Any password should be taken care of in your Airport Setup Utility program. It should be the same password(s) as you used before when you used your Extreme.

Problem consistently printing via new (summer 2011) AIRPORT EXTREME BASE STATION and Brother wireless printer (model HL5370DW). What am I doing wrong?

Thanks in advance for any help you folks can offer. I'm a newb here and will try to offer as much detail as I can about the dilemma at hand.
Scenario: Home network has been recently set up for wireless internet access via NEW Airport Extreme Base Station (purchased September 2011). Units accessing the network include: 2011 Macbook Pro, 2011 Macbook Air, 2007 Macbook, 2009 Macbook Pro, 2 iPhone 3GSs, and a 1st-gen iPad (and a partridge in a pear tree AEBS is configured to run WPA2 encrypted network, as well as a WPA2 guest network. I am attempting to yoke a BROTHER HL5370DW wireless B or G/ ethernet / usb-capable printer to the main network such that any and all units can print wirelessly or its equivalent (i.e., via printer hooked to AEBS through USB hub)
Problem: Despite configuring the Brother printer to recognize the main WPA2 network I created, I am unable to get wireless printing to work. My workaround was to physically connect Brother printer to AEBS via USB, specifically using a Belkin USB hub (after all, I wanted access to usb drives, as well as the printer). This workaround works ONLY SOME OF THE TIME. Generally, after a fresh boot of any computer or after a restart of the AEBS, any given computer will be able to print (i.e., any computer wirelessly connected to the main WPA2 network recognizes the printer). HOWEVER, at random times, printer access is gone (as is access to USB drives connected to AEBS's usb hub). Wireless networks are still up and running when that happens. IS THERE A WAY TO GET THE USB HUB's devices (i.e., printer and usb drives) to ALWAYS REMAIN AVAILABLE AS LONG AS THEY STAY CONNECTED TO THE AEBS? In other words, what accounts for the intermittent loss of the usb peripherals?
Sometimes, I just shut the airport off on whatever computer is having this problem, and the problem goes away. Sometimes, the problem is present across all computers in the house, sometimes only a few are affected. I can ALWAYS see the AEBS in the Airport Utility if the AEBS is connected to the particular computer via ETHERNET CABLE.
My theories:
- true wireless printing (i.e., without usb hub workaround) doesn't work because the N network somehow isn't backwards compatible with the Brother printer, which, i believe, is B/G. Although...isn't Wireless N networking supposed to work with BG devices? I did find a thread (https://discussions.apple.com/thread/2570774?start=0&tstart=0 ) that explains some of the particulars of WPA2 encryption and Wireless B/G issues, but it was beyond my level of comprehension (I'm a psychologist, but not an Apple Genius
- The usb workaround is only intermittently viable because of some flaw in the Airport or Airport Utility that causes dropouts to happen when a Macbook Pro or Air's lid gets closed or one gets opened after having been at a different network (e.g., at my office).
QUESTIONS:
- Should I try to use my old router (7 year old Linksys WRT54G) as an access point and connect the Brother printer to that G-router? How do I do that?
- I wouldn't mind just relying on the usb hub method if I could just insure more consistency (i.e., no random dropouts of peripherals). How could I do this?
Rule out:
- wireless printing works on my printer - it was being recognized back before the AEBS. I had the Linksys router running a WEP network and had the wireless printer talking with no cables to the router and the computers. (I just don't want to revert to using WEP encryption given its lack of security and my trying to protect HiPAA related health information on behalf of patients)
Any help will be greatly appreciated.
Thanks in advance!

13 ASCII characters = 104 (aka 128)-bit WEP
encryption
If turning off WEP works, then you just need to
provide the cameras with the "Equivalent Network Password".
One of the problems with WEP is that the actual
standard relies on a 10 character HEX key for 40bit
WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier, vendors use certain
algorithms to convert simple alphanumeric passwords
(or passphrases) into HEX keys, thus enabling the use
of simple easy to remember WEP password rather than
lengthy HEX keys. The problem is that different
vendors use different algorithms to generate the HEX
key and therefore a ASCII password on an AEBS will be
hashed differently on a non-Apple client and vice
versa.
You may find the following article helpful:
- Apple article, especially the part about
"Third-party client to Airport".
Brilliant idea about trying the system with No encryption on... that DID solve the problem... almost.. once I turned off the encryption option, and restarted the Airport, I got a dialog box showing that the "Base station needs attention" but it didn't indicate WHAT kind of "assistance" it needed. Nonetheless, I closed out of the Airport program only to find that the indicator light, which had been Green, was now, flashing Yellow and I could not connect anything, including my computer. I opened the Airport program again and found the ONLY way I could get the Green light on was to select some sort of encryption option... then the light would go Green again but my cameras would not hook up again, and when I went back in and ONLY changed the option to NO encryption, I got the yellow flashing light and the "this base unit needs attention" warning...
I think your suggestions are almost on the mark... is there any way of reconciling the WEP coding between the cameras and the Airport??? Or turning off the encryption option and STILL have Airport work?
Thanks again for your help and suggestions... I really appreciate it.
geoff

Why can I no longer print from my Windows XP computers to my Bonjour connected Canon printer thru an Airport Extreme Base Station (f/w 7.6.4, model A1301)?

Something has changed recently and I haven't figured it out. My 2 Windows XP computers are no longer able to print via Bonjour. I have tried removing and reinstalling Bonjour. Upgrading the firmware on the AIrport Extreme Base Station and comparing Port settings from an able to print Windows Vista laptop. Port settings match and Bonjour says it sees the printer...but the communication is not happening between the computer and the networked printer, it times out and produces an error in the print que. Both XP computers have no problem using the internet via the Base Station. One is wired and one is wireless. Thoughts?

Sounds a bit like a problem being discussed in this thread:
http://discussions.apple.com/thread.jspa?threadID=2651093&tstart=0
I suspect some kind of update is at fault. Like you, my printer/base station setup had been working fine until recently.

AirPort Extreme Base Station (New one) Dual band problem

Hey, I just got an AirPort Extreme Base Station, simultaneous dual-band today.
Anyone else having some problems with the 5GHz network? Seems my Transmit rate is very unstable. It changes between 7-54. It's 802.11n (5GHz) profile setting.
My 2.4GHz is staying at 54 (Since I set it for b/g).
As well, my MacBook Pro keeps connecting every time i update the airport base station, to the 2.4GHz one.

Welcome to the discussions, dwig365!
With a good connection, the Transmit Rate at 5 GHz should be in the 200-270 range. One of the perplexing issues with 5 GHz is that the much higher frequencies used in this band are absorbed by walls, ceilings and any obstructions much more quickly that 2.4 GHz signals. In other words, there is much less "power" with 5 GHz signals.
I've found that unless I almost have line-of-sight between the router and my laptop a few rooms away, the 2.4 GHz signal is stronger and more stable...hence faster. Taking it another step further, although it is not as "fast" as "n", "g" level signals penetrate and saturate much more effectively. It's a question of trade offs as in return for speed, you must give up penetration power.
It is not likely that you are encountering interference in the 5 GHz band, but it might help to experiment with some different channel settings. Make sure "use wide channels" is enabled under the options button on the Wireless page in AirPort Utility as well.

Airport Extreme Base station wireless setup problem with Zyxel 2602HW d1a

Hi!
Just bought a new Airport Extreme Base Station and it just doesn't work. Probably my fault, your help is very welcome!
My router Zyxel 2602HW D1A is the main router/modem. I can only connect to it wirelessly with my AEBS (so not via Ethernet/WAN). But, it doesn't seem to connect to this Zyxel in the wireless way. After I setup the AEBS to connect with this network I have to reset it to factory settings. Is it possible to connect only via wifi? Is it possible to this Zyxel? How can I setup the Zyxel to have everything ok to be ready for communication?
Firmware is up to date btw.
Thanks!
Bjorn

Hi Tesserax,
Thanks for replying. I would like to share USB attached printers and hard drives just with my 'own network' attached to the AEBSn. The other network I use just for the internet connection. Preferably the other network can't access my AEBSn network.
Am I clear? I am not sure
Message was edited by: BoMacBook

Airport Extrem Base Station Connection problems

Just purchased the airport extreme base station to replace my old router, but when I plug it all in the airport utility can't find it!

A new Extreme creates an open wireless network that you must select. It appears in your Wi-Fi menu like this (except the words will read AirPort Extreme...):
Select it. AirPort Utility will load and walk you through its configuration.
applenovice1 wrote:
Unfortunately they say this is NOT covered by the technical support anf want to charge me £35 to talk to them!!!
https://www.apple.com/uk/support/complimentary/
They have never asked me to pay. Are you certain that you phoned Apple and not someone you found through Google? There are plenty of scam outfits that appear first in a search engine. Use the links I provided.

Airport Extreme Base Station - I am ready to throw this thing...

Dear All,
I'm about ready to throw this thing out the window, along w/ everything else from Apple I own... Sorry, at my wits-end and have finally had it with this thing.
My g/f and I live in an apt with an Airport Extreme Base Station (AEBS), 10/100baseT Switch, Xbox 360, PC clone tower (PowerSpec), and two Centrino Laptops... The topology our network is the following
DSL == Modem => AEBS => 10/100 Switch => (XBox 360, Powerspec)
Every other day, the AEBS drops out for no obvious reason. Not only for no reason, it DROPS the connection and causes interference on our wired network. If I'm playing Call of Duty 2, for instance, and using Skype at the same time, anywhere from 10-30min later, the WiFi connection will drop altogether and the wired network will go down too.
I've done multiple hard-resets and the issue persists. Apple wants $80 to talk to me (after we paid $150 for it because it's supposedly "the best") after only owning it for a little over a year. It seems that this problem has been persistent.
My g/f finally cracked down and bought a Verizon EVDO card and uses it while she is out, but in the house because she cannot use our home network reliably.
I've tried using it on WPA2, WEP, and even left it open but the thing still drops for no reason...sometimes within hours, or two two days. I'll come home, boot up my laptop, and the WiFi is completely gone...non-existant. Boot hers, same thing... I doubt it's interference because we have 1 cordless phone and it's a 900mhz, which we rarely use anyway.
Does anyone else have any of the problem(s) we're having? This has been semi-often since we got it, and all Apple told us was "interference" and won't help us because we use PC (I used to own a Mac, hence why I got this).

Update: Well, the AEBS 'bombed' out again when I got home on Friday, no access whatsoever.
I unplugged my DSL modem from it, plugged it in directly to my HP notebook, and was surfing the 'net w/out a problem. Power cycled the AEBS and it worked fine. That was just over one day on firmware v5.5.1, longer than it lasted on v5.7.
Here's my conclusion...
I'm 'convinced' that v5.7 is buggy and it's known, or well documented. It will cost more money to fix it, or release a new firmware version that repairs the bugs from v5.7, than to just leave it alone and hope people either downgrade to v5.5.1 or purchase a new AEBS (w/ 802.11n).
After countless hours of dealing w/ this, of which I feel like a complete and utter fool, I went out and bought a competitor's product (Linksys) and installed it on Saturday morning. As of this writing, I've had no drop-outs and the access seems to be more punctual, or responsive than when I was accessing under my AEBS. Therefore, I'm happy to say my problem of unreliable WiFi access in my apt is solved, but only after spending $50 to purchase a new router.
I spent $180 on the AEBS and I can remember the first time I had to call AppleCare about printing issues I was having with it; I could print from Windows XP (both wired and wireless), but not from Tiger OSX 10.4. No-one had a clue, but was only told that the issue was my "printer" not the AEBS or my Mac. Despite repeated attempts to re-inform that it works just fine under Windows XP with both my Lexmark and Canon inkjets, it would not print properly (bombed out half/way through the page) under Mac OSX.
So, here on my shelf, sits the Airport Extreme Base Station that I paid $180 for, and it is basically useless. Apple could care less about it, but then again, why should they--after all, it had a 1 year warranty and despite trying to resolve issues I had w/ it while it was in fact within the warranty period, that time has come and gone.

Ip8500 does not print with XP & Airport Extreme Base station (OK with Macs)

My canon ip8500 is connected to an Airport Extreme Base station. I can print from either Mac (a G4 and a new iMac 24") but no luck with either XP laptops (accessing the internet is no problem). I've installed both PC's with Bonjour but after a minute or so I get a failed to print message. Any suggestions?

They are simply obsolete. You cannot update their firmware to be compatible with new products. Buy something to replace them such as a couple of new Airport Expresses.

Howto disable the firewall in AEBS Airport Extreme Base Station

Is there any way to do that?
Motivation: I don't want to reroute ports to a DHCP address which changes constantly. Plus: Editing the port reroute list is a pain!
I have no problems with my Asus WL500gP but this thing just doesn't get printing right while all the other funktions work flawlessly.
AEBS plus: Canon ip3000 works perfect over WLAN
AEBS minus: All services relying on ports being redirected are blocked
I have a firewall in my mac which I can switch on and allow services to whatever I want, for the Airport Extreme Base Station, this simply does not work. If I donwload a new Ubuntu torrent with the Asus it's yipiiee, with the AEBS it's 0KB/s. Great.

The only way to disable the "firewall" is to configure the AEBS to act as a bridge. In that mode it is not providing local IP addresses for local machines.
Motivation: I don't want to reroute ports to a DHCP address which changes constantly. Plus: Editing the port reroute list is a pain!
You can configure the AEBS to use DHCP. You can give one of your computers a static IP address outside the range used by the AEBS's DHCP server. Then you can configure the AEBS to recognize that computer as default host (thing DMZ) or you can forward selected ports only to that computer. Once configured you won't need to change anything since that computer is at a static IP address.

Problem w/ my Airport Extreme Base Station & Canon i250 Printer

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