Problem w/ uninstalling quicktime HELP!

ok so i cant download ne songs b/c i gotta have the later version of itunes so i tried downloading that but it wont let me b/c my old version of quicktime won'y uninstall HELP!!!
Dell Windows XP

Thank you so much for your response. Whew that took a good 2 hours. I finally got it fixed. After the failed attempts to uninstall quicktime I found this:
*1. Go to C:\Program Files, then delete the entire QuickTime folder.*
*2. Click Start - Find/Search - All Files And Folders, select the hard drive ( C: ) to look in, type in QuickTime, then click Find/Search. when the list of files appear, right-click on and delete all the ones that you confirm are associated with QuickTime.*
*3. Click Start - Run, type in REGEDIT, then click OK. Click the + in:*
HKEYLOCALMACHINE
Software
*In the Software sub-menu, right-click directly on the Apple Computer entry, then click Delete - Yes.*
*(Note: If you click the + in the "Apple Computer" entry, you'll see "QuickTime" listed there)*
Then I tried uninstalling again and it worked. Then I installed an earlier quicktime and took out itunes and installed itunes 7.4. Everything works fine now. Thanks again though!!

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Uninstalling quicktime (help please)

I'm going through the same problems as everyone else, but it won't uninstall for me at all. I keep going into uninstall programs and it goes through the process, but it's still on my computer. I want to install the older version, but it can't until this is gone. It keeps saying something is corrupted.

Thank you so much for your response. Whew that took a good 2 hours. I finally got it fixed. After the failed attempts to uninstall quicktime I found this:
*1. Go to C:\Program Files, then delete the entire QuickTime folder.*
*2. Click Start - Find/Search - All Files And Folders, select the hard drive ( C: ) to look in, type in QuickTime, then click Find/Search. when the list of files appear, right-click on and delete all the ones that you confirm are associated with QuickTime.*
*3. Click Start - Run, type in REGEDIT, then click OK. Click the + in:*
HKEYLOCALMACHINE
Software
*In the Software sub-menu, right-click directly on the Apple Computer entry, then click Delete - Yes.*
*(Note: If you click the + in the "Apple Computer" entry, you'll see "QuickTime" listed there)*
Then I tried uninstalling again and it worked. Then I installed an earlier quicktime and took out itunes and installed itunes 7.4. Everything works fine now. Thanks again though!!

Problem with uninstalling QuickTime

I can't open iTunes nor QuickTime,
so i tried uninstalling both.
iTunes was uninstalled successfully, but for QuickTime, this is the error message that i got:
Error Number: 0x80040707
Description: DLL function call crashed:
QTInstall Code.QuickTimeUnInstallProc
Setup will now terminate.
I will hope that someone can help me..

Bummer, but some people have had succes installing QT 7 standalone on top of whatever is already there.
Try it, let us know.
http://www.apple.com/quicktime/download/standalone.html

Quicktime will not uninstall- please help

I am an XP SP2 user. Over the past 24 hours i had an issue where windows installer kept trying to re install iTunes even though it was installed. I solved this by removing from iTunes via control panel. However, before I reinstall iTunes I need to be able to uninstall quicktime version 7.1. This was originall in add/remove programs. However when I went to press remove to start the install wizard, it sort of started then did nothing, this starting then doing nothing has continued throughout all attempts at anything. It has now disappeared from the add/remove section. Furthermore, it no longer has the proper icon next to it, it is a windows icon. I have tried in normal mode and safe mode to uninstall quicktime from the quicktime file on the start menu. All of this has been to no avail. PLEASE HELP!
I should add that I do not get any error messages.
I know i have posted this before but I am desperate!

hey there,
I had this same problem and followed directions from a previous post. i went to the quicktime standalone download, and clicked it. subsequently, quicktime uninstalled automatically because i already had it. (unistalling it via conventional methods didn't work for me either) the set-up icon saved to my desktop and my computer restarted after it uninstalled the program. after restart, i clicked on the setup icon for quick time, reinstalled it from there and voila! itunes! thank goodness.

Uninstalling quicktime problems

I have the latest version of Quicktime loaded on my xp medial center system... can not get itunes to load at all on this new system... so I am trying to uninstall quicktime and there is a problem that with reg files that will not let me be successful. What can I do?

so I am trying to uninstall quicktime and there is a problem that with reg files that will not let me be successful.
what is the precise text of that message Faith? (in particular, give the full text of any registry key it's citing.)
sometimes it's easiest to send us a screenshot of the error message box. there's instructions on how to do that in the following user tip:
hudgie: Taking screenshots to help with problems

I can't install / uninstall Quicktime either! Please help

I've read all the posts on this subject and none of the advice has cured my problem. When I try to run the latest Quicktime install program (having uninstalled Quicktime earlier versions??) I have only 2 options - either Repair or Remove. So Quicktime still exists somewhere on my system? Both the options give the same result - a warning dialog with the following message. "The installer has encounted an unexpected error installing this package. This may indicate a problem with this package The error code is 2356." Can someone help?

Thanks for the quick reply but I had tried all that already. To be sure though I just checked again. Windows Install cleanup reports no quicktime installation, there is no Quicktime folder in the C:\program files folder and the files are not present in the C:\Windows\system32 folder.
I also searched the entire PC and the files are not there at all. I also checked the QuickTimeInstallerF30.log located in my profile local settings\temp folder it shows the following:-
=== Logging started: 4/7/2007 23:35:25 ===
Executing: "C:\WINDOWS\system32\msiexec.exe" /i "{5E863175-E85D-44A6-8968-82507D34AE7F}"
Returned: 1603
Also the log file MSIf6fea.LOG in the same folder shows:-
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2356. The arguments are: QuickTime.cab, ,
=== Logging stopped: 07/04/2007 23:34:16 ===
I'm logged in as the administrator too.
Error message is still the same! The other point to note is that after the error message the install program then looks as though it reverses it first few steps that were completed before the error message.

Can't install, uninstall or run QuickTime - help!

About three weeks ago my QuickTime all of a sudden stopped working.
When I try to play something, I get the following error message: "An error occurred inside a plug-in contained on this page".
Then the following message comes up: "The plug-in did not initialize properly".
I get a picture of a film strip with a broken section through it.
When I try to uninstall Quicktime from my computer, I get the following message: "Fatal error during installation".
I can't uninstall it, and I can't re-install it. I can't repair it or change it or remove it from the computer. Everything else on my computer seems to be working just fine.
Any ideas? I appreciate your help!!!

replying to Shisou
I recently installed ACE codec version 6.3.911.0, i had a suspicion (sp) that this is what was causing the problem, but the codec pack is great so i'm hoping there's a work around.
it's our prime suspect at the moment.
the runtime problems arise when the codec packas contain componentry/codecs for earlier versions of QuickTime than the minimum version needed for iTunes to run. the iTunes 7.1.x versions required at least a QT 7.1.5 (up from QT 7.1.3 for the iTunes 7.0.x versions), so we got a fresh round of the codec pack businesses with that.
(now of course, with QT 7.1.6 on the scene, i daresay we might start having some trouble with Codec packs that just contain QT 7.1.5 codecs and componentry.)
the best thing to do first would be trying to uninstall the Codec pack. if QuickTime (and therefore iTunes) is still not running after that, try seeing if an uninstall/reinstall of QuickTime now goes through (without the fatal error). if it does, does QuickTime start working again?

HELP cannot install itunes, uninstall itunes or uninstall quicktime

Hello - Went to upgrade my orig ver of itunes ver 6.0 to the video version to grab some music videos, and that is when all went to ****.
Got an error message that itunes was unable to install to my PC. PC is p4 running winXP sp2/3.
Error code: -3
Went to uninstall itunes, and got another error message that itunes was unable to complete the task with NO error code.
Also went to uninstall quicktime, and apparently the uninstall is not on my computer. I reinstalled quicktime, which was successful, but after rebooting and then trying to uninstall quicktime again, i got same error message quicktime uninstall cannot be found, quicktime cannot be uninstalled.
I did manage to get itunes successfully uninstalled.
After reboot and clearing out temp files and cache then again rebooting, then attempting to reinstall itunes VER 6.0 just the plain version for windows, NOT the video version, i again got error message that itunes was unable to install on my PC.
PLEASE HELP.
i cannot seem to load in a successful ver of itunes to listen to music, nor uninstall/install quicktime.
FYI -
Quicktime will not work when opened through itunes and through start menu, but will work when opened in the program and actually clicking on the .exe button.
pls help! i just want regular ver of itunes without video now, just want to listen to music what i bought, thnx

YES it is a Windows 98 based software, since i was unable to find older ver of Quicktime, i used what i had.
Incidentally, i figured out that when i went to install the Video ver of itunes, the ver 6.0 did not completely uninstall, some files were somehow corrupted.
There is a round about fix located on the windows tech support section which deleted previous Windows installer programs that in turn deletes older versions of programs, you pick from a list that the program detects, and it will delete all older versions.
Here is the link, if you know anyone that needs it..
it fixed my PC, after using this program i was able to successfully install 1st- the standalone version of quicktime, then itunes without incident.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
bunny

TS1717 Itunes stops working. I have tried uninstalling, quicktime and more, nothing works. HELP!

itunes stops working, cannot play video. I have tried uninstalling, quicktime and more to no avail. HELP!

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

Problems Uninstalling Quicktime

For some reason, my computer will not allow me to uninstall Quicktime. I've completed the standard uninstallation procedures. I've even tried accessing the file through the C:drive and deleting it under Program Files and I was still unsuccessful. I got the Error 0x80070091. And the Uninstaller Error# was 2330 It also said the directory was not empty. I have no idea what to do at this point... Could someone please help me?
Message was edited by: mailmanbubba87
Message was edited by: mailmanbubba87

+And the Uninstaller Error# was 2330 It also said the directory was not empty.+
A 2330 on XP typically indicates file or folder damage on a PC. So, let's see if that holds true for Vista as well.
Go "Start > Computer". Right-click on "Local Disk C:" and select "properties". Click the "Tools" tab.
Click the "Check now" button in the "Error correction" section.
Does that find/repair any damage?
If so, are you able to delete that directory and complete a QuickTime uninstall?

HELP! - can't uninstall Quicktime!! Error - 0x80040707 !!

I can't uninstall quicktime and get the following error -
Error 0x80040707 Description DLL function call crashed QTInstallCode.QuickTimeUnInstallProc
Can anyone help??

hiya!
okay, in this context the 0x80040707 (citing the QuickTimeUnInstallProc) usually indicates that the installation configuration information for the QT on your PC has been corrupted.
download and install the Windows Installer Cleanup utility, and use it to clear away any existing QuickTime installation configuration information:
Description of the Windows Installer CleanUp Utility
... and then use the QuickTime component of the complete uninstall instructions on the following document as a guide for manual removal of left-over QT program files and folders:
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got the old QT scraped out of there, we'll try another standalone QT 7.0.4 install, taking a few additional explicit precautions.
download and save a copy of the standalone QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
does that install go through okay?
if it does go through okay, does your itunes launch again?
love, b

You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling the product or contacting your IT administrator or adobe customer support for help....here I am

You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling the product or contacting your IT administrator or adobe customer support for help

This forum is none of those things. That being said, we may be able to help.
Have you tried uninstalling and reinstalling the product? If not, please consider following these instructions:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel

Problems using/uninstalling itunes/quicktime

hi,
I tried using itunes and quicktime this morning and was not able to. i tried to uninstall the programs and re-install but was unable to uninstall quicktime using "add/remove" programs on windows. i installed the windows install update and uninstalled itunes that way, but quicktime didn't appear as something that could be uninstalled. every time i try to open itunes it says that the application needed to close - and quicktime won't open at all.
I am using windows xp.
thanks.

hi karen!
every time i try to open itunes it says that the application needed to close - and quicktime won't open at all.
just checking up on some things before we proceed.
(1) this error message appeared out of the blue? you had a functioning itunes 5.0.x prior to that?
(2) what was it saying? "itunes has encountered a problem ..."? or something about you only having QT 6.5 and you needed QT 7?
(3) if it was the latter message, have you installed or upgraded a K-Lite Mega Codec Pack recently? which version?
love, b

Help!! Accidentally Uninstalled Quicktime 10.1

HELP!!! I accidentally uninstalled Quicktime 10.1 on Mac OS X Lion. Please help me reinstall it!!!

Quicktime X is a great little piece of software. However, Quicktime X is very finicky on which codec/file format it can decode/play.
Luckily, there are DOZENS of alternative video/media players and extensions available for the Mac. Some of them are even FREE. Some of the better FREE ones include...
PERIAN (quicktime extension)
http://www.macupdate.com/app/mac/22923/perian
QUICKTIME 7.6.6
http://support.apple.com/kb/DL923
VLC Media Player
http://www.macupdate.com/app/mac/5758/vlc-media-player
NICEPLAYER
http://www.macupdate.com/app/mac/15136/niceplayer

I have I problem with iTunes/Quicktime. PLEASE HELP.

Whenever I click on the iTunes icon, on my desktop, a window pops up that says...
"QuickTime version 7.0d0 is installed, iTunes requires QuickTime version 7.1.3 or later.
Please reinstall iTunes."
Kay, so I reinstalled iTunes.
And it still doesn't work.
So I uninstalled and reinstalled...
so on..you get the picture.
Bottom line? I'm still getting the same message. And I can't get past it.
Please?
Thanks.
Dell Windows XP

Try swapping out your existing QuickTime. Go to your Add/Remove programs and uninstall QuickTime.
Next, manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
Next, install a fresh copy of QuickTime into your PC by doing a repair install of iTunes. Switch off antivirus and antispyware applications prior to the repair install.
Go into Add/Remove and select iTunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching iTunes again. Does it launch properly now?
(tip courtesy of B Noir; thanks, BN)

Problem w/ uninstalling quicktime HELP!

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