Problem Walkman+lockscreen z1 compact

Sorry for my english. Walkman and Vkontakte player work normal at 4.3. I can change music or pause/play it on lockscreen. Problem appear after 4.4.2 https://www.youtube.com/watch?v=y2KOqFwjAY0 - you can see how it works now. I meet someone who have z1 compact with the same firmware like my z1 compact and there is no problem. I've rolled back walkman to first version - no results. Update walkman to the last version - no results. Delete Vkontakte - no results. But I don't want reset phone to default. Maybe may there is another solution. Android 4.4.2 14.3.A.0.757 Walkman 8.3.A.0.7

Need to delete Smartkey app. Closed.

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    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
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