Problem watching trailers in Apple Web Site only

hi,
suddenly i have an odd prolbem in watching trailers at Apple's web site.
when im loading a trailer, it just indicating that the trailer is loaded and nothing happens, and the QuickTime Player is not even starting.
i have the latest version of quicktime, flash and shockwave and in other web sites i succeeded playing trailers , its only reproducing in apple site for some reason.
when i double Clicked on the bottom of the IExplorer to see Error messages,
i saw some quicktime error however i don't know if this error is related to the problem. the Error Message is : AC.Quicktime is null or not an object.
by the way, i don't think that this is the cause but im using Iexlporer 6 and not 7.
waiting for your reply,
A.T

Amir, I'm also having a similar problem with watching trailers on Apple's site. I've tried with many of them.
Clicking on the "Small" button under "Standard" plays the movie fine inside of the browser. Clicking "480p" under "HD" takes focus away from the browser after a few seconds (and I can see QuickTimePlayer.exe appearing in Task Manager), but then nothing happens. The process, after a bunch of initial activity, just sits at zero CPU, going up to 2% periodically, as if checking on something. The player window never appears.
Here's what is more strange: if I click on the same trailer link again, it somehow kicks QuickTimePlayer.exe in the butt and soon two players will appear, one for each time I clicked. I've even tried this with other trailers, and clicking on the second one is (so far) a sure way for the player to finally do something besides sit in memory.
I'm using Windows XP Pro SP2 and QuickTime 7.6. I've tried with both Internet Explorer 6 and 7, and there's no difference in the behavior of the QuickTimePlayer. Other .mov files on the hard drive (like the sample.mov in the Program Files\QuickTime directory) play instantly. The QuickTime plug-in for IE still works for .mov files on other sites and other media (.aiff, etc.)... just not for the movies on Apple's own site
I haven't seen any warnings/errors, JavaScript is on, and I'm accepting the Active X notification on Apple's site.
What is wrong, I wonder?

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