Problem when connect ipod
hi
when i connect the i pod in usb cable and open i tunes i dont see any ipod device in the list
what's the problem ?
Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod shows up in Windows but not in iTunes
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Similar Messages
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i have a 30GB video ipod, no problems at all when using the ipod and no problems when using itunes without the ipod connected, but when i connect the ipod itunes suddenly freezes and wont respond until i disconnect the ipod, at which point i get a message saying "the ipod "eddys ipod" cannot be synced, the required file cannot be found" (i manually manage my music)
got some screenshots
ipod connected : http://img217.imageshack.us/i/ip2j.jpg/
after i disconnect my ipod, which itunes then suddenly recognises : http://img815.imageshack.us/i/ip1z.jpg/
if youre wondering why my itunes is empty its because a deleted and reinstalled it incase that was the problem
any ideas anyone ?
thanksdear eddy,
how did you got it working because i have the same problems like you have. except i get the message that there is something wrong with the hard disk of my ipod. also my internet turns out (have wireless internet) and get every time i connect my ipod the message that my ipod hasn't been connected to a usb port 2.0 while all my usb ports are 2.0
Plaese someone help me, because i have tried everything.
greets -
Using windows 8 - receive message "ipod detected but cannot be identified properly" when connecting ipod nano 7th gen. Have unisntalled and reinstalled itunes from apple site as advised with no luck. Has anyone else had this problem and resolved it please?
This is how it's displayed: http://i50.tinypic.com/nd7vk7.jpg
And this is what happens when I click properties and 'search for solutions': http://i47.tinypic.com/2iu3vrc.jpg (the box disappears after that, apparently having done nothing, when I search online for software it informs me my computer already has the best/latest installed)
I use a Toshiba Satelite L350-170, my Vista is a 32-bit Thankyou!
Message was edited by: Martha11 -
ITunes stop working when connecting ipod 4th generation on Vista
When connecting ipod 4th generation to a computer running Vista Ultimate, ITunes (version 8) closes. Windows provide the following message - iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Thanks!i have the same issue... but i found a workaround.. i tried 3 diff OS's . didnt change the problem. To Add apps or music to ur Ipod... simply DISCONNECT the Ipod from the PC then add files/folders to library. Then connect the ipod back to PC and sync. it has no problem adding the files that way (at least in my case) I hope this helps... Good Luck =)
-
ITunes freezes when connecting ipod
I just recieved my 60GB iPod video and followed all the instructions exactly as supposed to...
Step 1 was loading the software, which I had no problems with
Step 2 was importing music to my computer, which I already had from my previous iPod
Step 3 was connecting the iPod, this is where I ran into problems!
I connected the iPod and the "Do not disconnect" screen was flashing on the iPod as it should, but iTunes did not open. When I tried to open iTunes myself it was frozen. I also tried to see if the iPod was appearing in windows explorer but that was frozen too. When I disconnected the iPod, iTunes and windows explorer began to run perfectly. I've spent 3 hours reseting, reloading and restarting everything but nothing has worked. Also, my laptop is very new so I'm pretty sure that's not the problem. If anyone knows what to do please let me know!I am having the same problem of my PC freezing when I plug in my 60 Gb iPod. My PC is runnging Windows XP professional. If the iPod is plugged in to the USB port everyting but the mouse freezes. As soon as I unplug the iPod the PC works perfectly. I uninstalled iTunes and the iPod utility and I still have the same freezing problem when the iPod is plugged in. I have a feeling their is a conflict with the iPod and my USB which is USB 1.1. When I plug the iPod into my Sony Vaio laptop everthing works perfectly. I am gooing to get a USB 2.0 and try that next. .
George -
when connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?" Any suggestions please
Hi Michael
These are the answers
to your questions
What is the OS version, Windows Server 2008?
Microsoft Windows [Version 6.0.6001]
SP1
On which disk you choose to install it, the C: drive?
I have Raid 5
What
is the output of the Checkdsk? It find Nothing
Could
you please upload us a screen shot? I have no
Screen shot
Is
the C: drive is a external drive? NO
Besides,
have you manually assigned the drive letter?
NO
Thanks -
My iPhone 5 got problem when connect with lighting cable, this will keep pop up message "this accessory may not be supported", I can't charge or sync at all. I tried plug and unplug many time, still can't detect/charge my iPhone5, but sometime will 'lucky' that can connect to my iTunes and charge battery…
This message will auto pop up also when I don't have plug anything in my iPhone 5, It is very annoying…
The lighting cable is original and now i'm using OS 7.0.4 / iTunes is 11.1.3
What I can do to fix this problem? Thank you.I would try using another cable you can likely borrow one to test from somebody
if it's the same then likely the connector in your iphone have been damaged -
I bought a new MacBook Pro (Mac Os 10.8.4) when conecting my mobile broadband dongle (Huawei E122) the computer does not read it at all. I do not have problems when connecting it to my former computer (PC) and a Mac from last year. Any suggestions?
Thanks,
Yes, I did that. They have uppgrades for the dongles, but just untill Mac Os 10.7. Their solution is to buy a new modem from them or getting one for free if I sign a contract for 24 months! So, i think from that side not very helpful.
It is just that I do not want to buy a new modem, when it works in quite recent computers and after having spent money in the new Mac.
But thank you for your reply! -
I have an unknown error (-81) when connecting iPod Photo and Nano
This error keeps coming up when connecting iPods to iTunes and no photos can be downloaded.
I have downloaded the all the latest iTune and iPod updatesHello penel2907,
This could be due to a hardware issue. You may try using a different USB port on your computer.
Check for hardware issues
Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Cheers,
Allen -
I have an 80 GB iPod Classic that has suddenly developed severe problems. I'm running iTunes on Windows 7 64 bit.
It was working fine until last night, when I connected it to iTunes to add 6 songs. (Four of these were bought on Amazon.com and 2 ripped from CD's). It accepted the songs and played them fine when connected. When I clicked the icon in iTunes to eject the iPod, it came up with the "OK to Disconnect" and progress bar as usual. However, this time the progress bar didn't start to fill in. It just sat there.
After several minutes the progress bar finally filled in and returned to the menu... but instead of displaying the cover flow on the right side as usual, it showed a gray box with "No Music."
When I tried to re-connect it to my computer, iTunes would not recognize it. My computer also wouldn't recognize it at first... after several minutes, it came up as a generic removable device. Attempting to right-click on it or eject it from Windows was unsuccessful.
The iPod itself displayed "Connected" and alternated the plug image with the spinning arrows. It never said "Synchronizing" as it usually does.
Furthermore, my computer's performance degraded severely while the iPod was plugged in. iTunes itself froze, and even my other applications (such as my web browser) would not work correctly. This all cleared up as soon as I unplugged the iPod. If I tried to initialize iTunes while the iPod was plugged in, it would not open. It opened immediately when I unplugged the iPod.
Finally, despite claiming to have no music or other contents (it had contained only my iTunes music library, which is about 26.5 GB), in Settings the iPod claimed to have only 5.3 GB of free space.
Resetting the iPod with Select/Menu made no change. I was able to put it in diagnostic mode and check the hard drive, which gave these results:
Retracts: 381
Reallocs: 0
Pending Sectors: 10
PowerOn Hours: 417
Smart/Stops: 381
Temp: Current 24c
Temp: Min 15c
Temp: Max 48c
When I put the iPod up to my ear I hear a steady, faint high-pitched sound and an occasional very faint crackling noise. When it shuts down the sound continues for a few seconds, then ends with a kind of squeaking sound.
The iPod is more than 5 years old, so I'm prepared for the probability that it's fried. But I'd like to try everything before I go ahead and spring for a new one.The iPod's hard drive probably has data corruption. That does not necessarily mean there is a hardware problem. Hard drives, including the ones in computers, can develop data corruption.
Try putting the iPod into Disk Mode
http://support.apple.com/kb/ht1363
If it goes into Disk Mode, run iTunes on the computer and connect the iPod. To eliminate other potential issues, you should disconnect other USB devices (you can leave standard keyboard/mouse connected), and connect the iPod to a direct USB port on the computer.
iTunes may prompt you to do a Restore, which you should do. This will erase the iPod, re-install its software, and set it to default settings. If the problem was only data corruption, and there is no hardware problems, the iPod should have a "fresh start." You can sync it from your iTunes library.
If the iPod does not go into Disk Mode, or if doing a Restore fails, the iPod's hard drive may be faulty. -
Crash Report: Itunes crashes when connecting ipod nano 5th gen
hi have had my imac since 2011 and never one problem until a week ago. I connect ipod nano 5th gen and itunes crashes every time. Have tried rebooted, removed plist and other popular things but I get this error message everytime.
I am on an iMac running 10.6.8 OS and Itunes 10.6.3. Never happend before but literally tried 20 times and same crash report every time. iPod works fine by the way.
If anyone can help thank you!
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.6.3 (10.6.3)
Build Info: iTunes-10632501~1
Code Type: X86 (Native)
Parent Process: launchd [359]
Date/Time: 2014-08-02 21:24:41.456 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 321141 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 185 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 37A59C6B-96E1-408F-A12F-FD8E9DE95584
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
Crashed Thread: 19
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x0014fd4f 0x1000 + 1371471
3 com.apple.iTunes 0x000538f5 0x1000 + 338165
4 com.apple.iTunes 0x0014fcc9 0x1000 + 1371337
5 com.apple.iTunes 0x0014fb7f 0x1000 + 1371007
6 com.apple.iTunes 0x0014fb15 0x1000 + 1370901
7 com.apple.iTunes 0x00053672 0x1000 + 337522
8 com.apple.iTunes 0x0005355b 0x1000 + 337243
9 com.apple.iTunes 0x000534d4 0x1000 + 337108
10 com.apple.CoreFoundation 0x9513e42b __CFRunLoopDoSources0 + 1563
11 com.apple.CoreFoundation 0x9513beef __CFRunLoopRun + 1071
12 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
13 com.apple.CoreFoundation 0x9513b1f1 CFRunLoopRunInMode + 97
14 com.apple.HIToolbox 0x94cc3e04 RunCurrentEventLoopInMode + 392
15 com.apple.HIToolbox 0x94cc3bb9 ReceiveNextEventCommon + 354
16 com.apple.HIToolbox 0x94cc3a3e BlockUntilNextEventMatchingListInMode + 81
17 com.apple.AppKit 0x90bdd595 _DPSNextEvent + 847
18 com.apple.AppKit 0x90bdcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
19 com.apple.AppKit 0x90b9f1f3 -[NSApplication run] + 821
20 com.apple.iTunes 0x0000446f 0x1000 + 13423
21 com.apple.iTunes 0x000042b9 0x1000 + 12985
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x933c8382 kevent + 10
1 libSystem.B.dylib 0x933c8a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x933c7f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x933c7cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x933c7781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x933c75c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x000211f7 0x1000 + 131575
5 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
6 libSystem.B.dylib 0x933cf259 _pthread_start + 345
7 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0003dafc 0x1000 + 248572
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x933c7412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x933c79a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x933c75c6 start_wqthread + 30
Thread 6:
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.iTunes 0x0000ac9d 0x1000 + 40093
4 com.apple.iTunes 0x0000abb4 0x1000 + 39860
5 com.apple.iTunes 0x0000aa37 0x1000 + 39479
6 com.apple.iTunes 0x00a35f39 0x1000 + 10702649
7 com.apple.iTunes 0x00a35f67 0x1000 + 10702695
8 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
9 libSystem.B.dylib 0x933cf259 _pthread_start + 345
10 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x001406a9 0x1000 + 1308329
3 libSystem.B.dylib 0x933cf259 _pthread_start + 345
4 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x933c0ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9517bc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x933cf259 _pthread_start + 345
3 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 10: WebCore: LocalStorage
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x933cf259 _pthread_start + 345
5 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9513b1f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x9959f224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x995664c4 -[NSThread main] + 45
7 com.apple.Foundation 0x99566474 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x933cf259 _pthread_start + 345
9 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.CoreFoundation 0x9513c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9513b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x95141304 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000aac2 0x1000 + 39618
6 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
7 libSystem.B.dylib 0x933cf259 _pthread_start + 345
8 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 14: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 15: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 16: JavaScriptCore::Marking
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
Thread 17: JavaScriptCore::BlockFree
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933cf2b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.apple.JavaScriptCore 0x95a2201c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
Thread 18: WebCore: LocalStorage
0 libSystem.B.dylib 0x933cfaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x933cf75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x933d13f8 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x933cf259 _pthread_start + 345
5 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 19 Crashed:
0 ...thesis.MacinTalkSynthesizer 0x1f703116 MEOWReader::MEOWReader(int, void const*, char) + 44
1 ...thesis.MacinTalkSynthesizer 0x1f6d0f05 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 471
2 ...thesis.MacinTalkSynthesizer 0x1f6f9b27 SEUseVoice + 85
3 ....speech.synthesis.framework 0x99bd6c19 NewSpeechChannel + 730
4 com.apple.iTunes 0x006d5fc9 0x1000 + 7163849
5 com.apple.iTunes 0x0079b05e 0x1000 + 7970910
6 com.apple.iTunes 0x00511cf5 0x1000 + 5311733
7 com.apple.iTunes 0x00519196 0x1000 + 5341590
8 com.apple.iTunes 0x003d99bb 0x1000 + 4032955
9 com.apple.iTunes 0x001406dd 0x1000 + 1308381
10 libSystem.B.dylib 0x933cf259 _pthread_start + 345
11 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x933a1afa mach_msg_trap + 10
1 libSystem.B.dylib 0x933a2267 mach_msg + 68
2 com.apple.iTunes 0x0014fd4f 0x1000 + 1371471
3 com.apple.iTunes 0x000538f5 0x1000 + 338165
4 com.apple.iTunes 0x001508bc 0x1000 + 1374396
5 com.apple.iTunes 0x008d9700 0x1000 + 9275136
6 com.apple.iTunes 0x00154c8d 0x1000 + 1391757
7 com.apple.iTunes 0x003c9f95 0x1000 + 3968917
8 com.apple.iTunes 0x001406dd 0x1000 + 1308381
9 libSystem.B.dylib 0x933cf259 _pthread_start + 345
10 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x933d082e pread$UNIX2003 + 10
1 com.apple.iTunes 0x00072ba2 0x1000 + 465826
2 com.apple.iTunes 0x00094060 0x1000 + 602208
3 com.apple.iTunes 0x0009317f 0x1000 + 598399
4 com.apple.iTunes 0x00d0ed8b 0x1000 + 13688203
5 com.apple.iTunes 0x00d0ff60 0x1000 + 13692768
6 com.apple.iTunes 0x00d174c0 0x1000 + 13722816
7 com.apple.iTunes 0x00088d70 0x1000 + 556400
8 com.apple.iTunes 0x000833f7 0x1000 + 533495
9 com.apple.iTunes 0x008abff0 0x1000 + 9089008
10 com.apple.iTunes 0x003c59bf 0x1000 + 3951039
11 com.apple.iTunes 0x00920d3a 0x1000 + 9567546
12 libSystem.B.dylib 0x933cf259 _pthread_start + 345
13 libSystem.B.dylib 0x933cf0de thread_start + 34
Thread 19 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x1f7030f8 ecx: 0x20416200 edx: 0x00000000
edi: 0x1d6b2620 esi: 0x00000000 ebp: 0xb0100b28 esp: 0xb0100af0
ss: 0x0000001f efl: 0x00010286 eip: 0x1f703116 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000004
Binary Images:
0x1000 - 0x1138fdf com.apple.iTunes 10.6.3 (10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
0x138b000 - 0x1406fef com.apple.iTunes.iPodUpdater 10.4 (10.4) <B29EA882-8874-0E2B-FC30-999F8B209640> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x144b000 - 0x1470ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x1498000 - 0x149dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x14a3000 - 0x177ffe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa134000 / 7
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfa134400 / 9
USB Device: Flash Disk, 0x1e3d (Chipsbrand Technologies (HK) Co., Limited), 0x2095, 0xfa134200 / 8
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FreeAgent Pro, 0x0bc2 (Seagate LLC), 0x3110, 0xfd140000 / 6
USB Device: Hub, 0x050d (Belkin Corporation), 0x0255, 0xfd130000 / 5
USB Device: iPod, 0x05ac (Apple Inc.), 0x1265, 0xfd136000 / 10
USB Device: Dell USB Keyboard Hub, 0x413c (Dell Inc.), 0x1004, 0xfd135000 / 7
USB Device: Razer Copperhead Laser Mouse, 0x1532, 0x0101, 0xfd135200 / 9
USB Device: Dell USB Keyboard Hub, 0x413c (Dell Inc.), 0x2006, 0xfd135100 / 8
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 3Your Mac is running an outdated version of iTunes.
Disconnect the iPod nano from your Mac.
Download and and install iTunes 11.3 > https://www.apple.com/itunes/download/
It's not necessary to uninstall the current version of iTunes.
When you're done installing, restart your Mac.
Then launch iTunes and connect the iPod nano.
A good way to make sure your OS X software is always up to date. Open System Preferences > App Store then select: Automatically check for updates -
"USB Device Not Recognized" Message when connecting iPod Nano
I get the following windows pop up when connecting my son's iPod Nano
*"USB Device Not Recognized"*
*One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.*
I have successfully connected this device to this computer before so I don't know what has changed.
Message was edited by: ipodnannouserThis did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack -
When connecting IPOD to pc it doesnt recognize it said to try again nothing
I bought my daughters the 7th generation IPOD nanos, when connecting to PC it said it doesnt recognize them, disconnect try again but it still does the same thing. Also we verified accts for yahoo and ITunes they have money in their acct's however when we try to click buy it does nothing any help on this?
When I connect my ipod to USB immediately following taking it off my AC adapter, it causes my computer (PC, XP) to restart.
Reinstall Windows. This has nothing to do with iTunes or any other Apple software, because that functionality is entirely Windows based.
If reinstalling windows fresh (and doing all the updates) doesn't fix it, then you have a hardware problem on the PC. -
ITunes freezes when connecting iPod Touch - even after restored
Hi,
I have an iPod Touch 32GB 4th generation, I have never had any problems with it until now.
Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
Thank you
FrancesHi Frances,
Welcome to Apple Support Communities!
The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Symptoms
In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
Resolution
Expand All Sections | Collapse All Sections
Follow the steps below to troubleshoot the issue:
Install any available software updates for your computer.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
Update iTunes to the latest version.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
For Windows: Use Apple Software Update, or download iTunes from the Apple website.
Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
Test with iTunes plug-ins removed.
Quit iTunes.
Navigate to the following folder, based on your operating system:
Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
Windows Vista or Windows 7: C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
Mac OS X:
~/Library/iTunes/iTunes Plug-ins (The "~" represents your Home folder)
/Library/iTunes/iTunes Plug-ins
If any files are in this folder, move them to the Desktop temporarily.
Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
If the issue also occurs on a different computer:
If the issue does not occur on a different computer, or no other computer is available to try:
-Jason -
ITunes5 crashes when connecting iPod
Getting Blue Screen of Death when connecting my iPod, just upgraded to Version 5, am running Norton Anti Virus 2005 (about to try turning that off), the issue started when I first tried to sync Outlook now it crashes on connection......
This problem has been fixed with the latest updates. (95% sure)
Update itunes and the ipod software!!!
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