Problem when performing a system recovery on Envy 15 1050nr

I have a problem when  peforming a factory reset using the recovery discs (3 discs) I created shortly after I purchased the laptop.
when the recovery process gets to 83%, it gives me the error below :
"Recovery Manager could not restore your computer. Please contact HP support. Error code: 0xe0f00013"
I ran HD self test, which doesnt show any problems.
I have tried the solution in this thread http://h30434.www3.hp.com/t5/Notebook-Recovery/quot-BOOTMGR-is-missing-quot/m-p/1066739/highlight/tr..., but it doesn't work.
can anyone help me with this?
Thanks in advance 
Leon

The simplest way to reinstall iPhoto and iMovie is to download Pacifist and then extract the relevant applications from the Software Restore Discs.
Pacifist comes with instructions; this is not a difficult operation and there is no need for erase & install to recover the applications.
Pacifist is Shareware, but you need not pay the fee in order to use it. Every time that you open Pacifist you will be prompted to purchase a licence. If you feel that Pacifist is worth the money (and I think that it is), you can purchase a licence at any stage.
If you're a plonker like me, then purchasing a licence will provide justification for third party developers like CharlesSoft to save the day for the rest of us.
Good luck!

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    tt2

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    That is when I decided that it is not a PC hardware problem, but a problem with the HP System Recovery Kit. Here are the details of what I think the Kit is doing.
    After running Recovery Manager and getting the error message, instead of just re-booting and letting the "Recovery is complete" message appear, I re-booted with a Linux USB drive and inspected what was on the hard drive.
    fdisk -l shows this:
    Disk /dev/sda: 465.8 GiB, 500107862016 bytes, 976773168 sectors
    Units: sectors of 1 * 512 = 512 bytes
    Sector size (logical/physical): 512 bytes / 4096 bytes
    I/O size (minimum/optimal): 4096 bytes / 4096 bytes
    Disklabel type: dos
    Disk identifier: 0xa5dddc41
    Device Boot Start End Sectors Size Id Type
    /dev/sda1 409600 143013887 142604288 68G 7 HPFS/NTFS/exFAT
    /dev/sda2 * 143013888 143833087 819200 400M c W95 FAT32 (LBA)
    fsarchiver probe shows this:
    [======DISK=] [=============NAME====] [====SIZE==] [MAJ] [MIN]
    [sda                     ] [HGST HTS545050A7                ]  [  465.76 GB] [     8] [     0]
    [=====DEVICE] [==FILESYS==] [=====LABEL=] [====SIZE==] [MAJ] [MIN]
    [sda1                 ] [ntfs                  ] [<unknown>      ] [     68.00 GB] [    8] [     1]
    [sda2                 ] [vfat                  ] [SDV                     ] [  400.00 MB] [   8] [     2]
    Running gparted shows about 200 MB of unallocated space before the sda1 NTFS partition. The rest of the disk is unallocated after the bootable sda2.
    The sda1 NTFS partition has a \SSRD.Log file and an empty \RM\Image directory.
    The sda2 FAT32 partition has the Recovery Manager application files in it:
    /mnt/sda2:
    total 400
    -rwxr-xr-x 1 root root 15 Apr 9 23:36 SDV.FLG
    drwxr-xr-x 4 root root 4096 Apr 9 23:36 SYSTEM.SAV
    drwxr-xr-x 3 root root 4096 Nov 1 2009 BOOT
    drwxr-xr-x 3 root root 4096 Nov 1 2009 EFI
    drwxr-xr-x 2 root root 4096 Nov 1 2009 SOURCES
    drwxr-xr-x 3 root root 4096 Jul 27 2009 TOOL
    -rwxr-xr-x 1 root root 383562 Jul 13 2009 bootmgr
    The SOURCES directory has boot.wim, and the TOOL directory has all the programs, like Reducer.exe and SM.exe, in it.
    After shutting down the Linux system and rebooting, the Recovery Manager then boots from sda2 and displays the "Recovery is complete" message and "Click Finish to restart" button. During this process, it removes the sda2 partition and marks the sda1 NTFS partition as the active bootable partition. When the PC restarts, all that is left is the sda1 NTFS partition with the empty C:\RM\Image directory and the SSRD.Log file, so there is no BOOTMGR to boot with.
    The SSRD.Log file logs the tasks that the Recovery Manager performs.
    The Recovery Manager runs some initialization tasks and then reads the two System Recovery DVDs. It then calls MergeWimFile which runs SM.exe and starts to merge BASE.WIM with the other BASE*.WIM files. SM.exe merges 20 WIM files with log entries like these:
    SM, Success, refName= C:\RM\IMAGE\BASE22.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE23.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE3.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE4.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE5.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE6.WIM
    SM, Success, refName= C:\RM\IMAGE\BASE7.WIM
    Then, with only two WIM files left, BASE8.WIM and BASE9.WIM, the log shows:
    SM, 13, Set reference file fail
    This must be when Recovery Manager pops up the "Reducer C:\RM\Image\TempBASE.WIM was not found" error message.
    That narrowed down the problem.
    I copied all of the WIM files and the TOOLS directory to a Windows 8.1 system. The two DVDs did not have any errors while being read. Running SM.exe from an admin Command Prompt with the same parameters that were logged in the SSRD.Log produced the same error message. There was an additional error message that appeared in the Command Prompt window:
    SM, 13, Set reference file fail
    SM, Failure, Can not load imagex 1 from src WIM file
    and the TempBASE.WIM was not created.
    SM.exe /? did not provide a help message. I could not find any documentation on the SM.exe command.
    If I removed three of the WIM files, (BASE7.WIM BASE8.WIM BASE9.WIM) then SM.exe could create the TempBASE.WIM file, but it would fail while merging index 2 of 3 with this message:
    SM, 11%, Merge index 2 of 3 Processing
    SM, Failed, Export image failed
    The TempBASE.WIM is 3,421,518 KB in size after that.
    This is where I came to a dead end and cannot think of anything else that I can do. Maybe I'm missing something obvious, but it appears to me that there was some kind of error building this System Recovery Kit and it is not able to perform a factory install on this notebook.
    ps
    If I can figure out how to add an attachment, I will add the SSRD.Log file.  If not, then ask and I will post it as a followup.

    Downloaded Windows Assessment and Deployment Kit which contains the latest imagex program.
    Running imagex.exe on the BASE7.WIM file on the second System Recovery DVD:
    imagex.exe /info K:\PRELOAD\BASE7.WIM
    ImageX Tool for Windows
    Version: 6.2.9200.16384
    Error opening file [K:\PRELOAD\BASE7.WIM].
    The data is invalid.
    The same error message is shown for BASE7.WIM, BASE8.WIM, and BASE9.WIM.
    The other WIM files in the PRELOAD directory, BASE5.WIM, BASE6.WIM, BASE10.WIM, BASE13.WIM, BASE15.WIM, BASE17.WIM and BASE23.WIM, could be read by imagex without any errors.

  • Creating System Recovery Discs in Windows 8 for HP Computers

    my have the hp envy DV7-7250us   it came  with  windows 8  but i upgraded windows 8.1 then to 8.1 pro with windows media center pro oack   when Creating a System Recovery  when using  a usb flash drive  will  8.1 pro  be  backed up

    Hi,
    Recovery set/media for Factory settings will create a set (or media) for you to bring machine back to factory settings or Windows 8 only.
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    BH
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