Problem when syncing: won't update itunes play count/last played etc

My old 2g shuffle was capable of updating play count/last played and adding songs to the recently played playlist when synced to my itunes.
Seems my new 3g shuffle can't do this.
I remember the trick with the 2g was to make sure it was switched off first before connecting/syncing, but I've tried all sorts of different combo's with the 3g and nothing will make it update song stats in itunes.
How can I make it update my itunes?

Ok, cool, I figured it out:-) Just in case anyone ever has the same problem, here's a quick rundown:
Basically it's the same problem you can get with 2nd gen shuffles if you're manually managing songs. So I just unticked manually manage music in the device summary and got the shuffle to sync music from a playlist I created/dumped all the songs I wanted into.

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Since updating my iPhone 4 to iOS5, my music stats (play count, last played, etc.) no long sync to iTunes. How can I fix this? Thanks for the help.

Since updating my iPhone 4 to iOS5, my music stats (play count, last played, etc.) no long sync to iTunes. How can I fix this? Thanks for the help.

If you have any podcasts in your iTunes library you should see a Podcasts sync setting tab to the right when you connect your phone and click on its name on the left sidebar (see image below). On this tab check to sync podcasts and sync your phone.

Sync play count, last played, and rating with iOS 5

From other threads (https://discussions.apple.com/message/16563011#16563011 and https://discussions.apple.com/message/16505730#16505730 for example) it is clear that there are some problems with play count, last played, and rating information updating and syncing under iOS 5. I have at least a partial solution. I am posting it here instead of under one of the existing threads because 1) some discussions seem to be confusing the difference between updating the iOS 5 device data and syncing the updated data to the computer, and 2) some of the discussions are focused iPhone, and though the problem appears similar I only have an iPod touch to test the solution on.
First of all, this is not a new problem. Prior to iOS 5, I would plug my iPod Touch into the computer and not see any play count or last played data for songs I knew I had just listened to. I discovered that if I clicked (in my computer's iTunes display of the iPod) on one song that I had recently listened to, it would suddenly display play count and last played for all the songs played since the last update. I could then transfer this playlist data (more on this in a minute) to the corresponding songs on the computer. Under iOS 5, this no longer works, and in fact causes the new play count and last played data on the iPod to be lost. However, under iOS 5 there is a way to get this information to update, even though you don't see it when you first connect to the computer.
To make this work, you have your iPod set on Manually manage music and videos under the Summary tab of the iPod settings in iTunes. I have messed around with this for hours, including several restores and resets of my iPod touch, and have found no way to get this to work under various Sync Music options. I have been using the Manually manage mode for years because I use my iPod with numerous different iTunes Libraries on several different external hard drives.
Here's the trick: Manually manage must be in effect before you connect the iPod to the computer. After your iPod shows up in the iTunes interface on your computer, in the main view (where it shows the different tabs at the top and capacity at the bottom) there is a Sync button at the very bottom right. Click on this and wait for it to go through the Sync steps (don't worry, you're not losing anything), and, voila, when you go to the songs (on the iPod) you have listened to since the last time you connected to the computer, the play count and last played data will be there.
Unfortunately, it's not a simple matter to get this data synced to the computer, but it can be done. At first I thought that once I got the data to show up on the iPod I could go to the Music tab and Sync Music to get the playlist data to the computer, but this does not work. It will sync the play count and last played data that are on the computer to the iPod, overriding the newer data. The way I have been getting my playlist data from my iPod to my computer without ever changing the Manually manage setting is by using the Copy Tag Info Tracks To Tracks script from Doug's AppleScripts for iTunes <http://dougscripts.com/itunes/scripts/ss.php?sp=copytinforackstotracks>. This isn't hard to download or install or use and copies playlist information very quickly.
I have never had a problem with play count or last played on my 2nd generation nano, which still works beautifully. As far as I can tell, play count and last played have never worked well on the iPod touch; there are threads in discussions complaining about this from years ago. It would be nice if Apple would recognize that these are extremely important features to many users and make it a priority to make these basics work before (or while) adding a lot of other fancy features.

Just for posterity in case anyone else ever has a similar problem.
I found out I can work around my problem, but I have limitations. The only time it'll update the correct songs is after I restore it and then add the initial songs on to the Shuffle. The key is to not ever have a situation where I reshuffle the order of those songs. If I ever shuffle to better alphebatize or categorize things, the sync updating screws everything up. If say Song #3 on my Shuffle's playlist after the intitial transfer gets moved around to being anything other than the third song played, my Shuffle/iTunes will still think that song has been played although the Song #3 I actually listened to after the sync update will be different. Now I have to carefully compose and place what songs I want loaded on since I can't mess around with the playlist setup at all.
I know Apple support would likely blame my Shuffle for the problem (it's over 6 years old now). But it's funny how this only happened right after I installed 11.0. The update to 11.0.2 did nothing.

Ipod touch 4G IOS5 play count/last played song doesn't work

I have an ipod touch 4G updated to IOS 5 and itunes updated to 10.5.0.142. From the day I made the upgrade to ios 5 play count/last played song doesn't work.
Someone can help me?
tnx

I have update my ipod touch to IOS5 version 5.0.1 and my itunes to version 10.5.2.11 and the problem persist: play count/last played song doesn't work.
Someone has the same problem? Someone has a way to solve the problem?
tnx

My play count (& last played) does not work after itunes 11

I've read many posts claiming if you turn off crossfading that you can repair the new play couny/last playedt problem in itunes 11. That does not work for me ( I have never turned on the crossfading ever ).
Now when I listen to my audio books on a shuffle (has no screen), I can't see what chapters I have already listened to (when I plug my ipod back into my desktop).
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Apple needs to recognize this issues immediately, I'm a huge fan of Apple products like paulgarb said, it's a good product cause it works, every tv and mobile device in my home are linked because of homesharing, but now it does not work with no seemingly simple solution to solve the issue anywhere in site. I have always stood by Apple products and always recommend them, however I hope I did not put my foot in my mouth, my father has just spent a good amount of time scanning old family pictures and now he wishes to share them on his tv, tried multiple solutions for him with the devices he already has, none would work (ie streaming through googletv, ps3...) so I told him the simple solution is to just get an appletv for $99, he said fine get it for me for Christmas, usually I have a hard tie getting a gift for him, but now I finally have an opportunity to get him a gift I know he wants, but with homesharing issue apple has yet to acknowledge I feel appletv might be a moot point for him. Im praying that my father has not update his itunes yet. It would a great gift if apple could acknowledge the issue and fix it before the 25th.

Has anyone managed to get play count/last played to sync?

I can live with the podcasts being borked, it's prompted me to use an app (hello iCatcher!) which I had been planning to do for a while. I'm still learning its ways, but it feels a lot more comfortable already.
The thing that I absolutely cannot understand is how ratings, playcount and last played times are not synchronising. I've a number of smart playlists based on these attributes and I haven't been able to get them to sync up since I enabled Match on my iPhone.
So I've got an iPhone which I sync with iTunes on a Mac. Everything's patched up to the latest version.
Has anyone successfully had any successful syncs? The smart playlists are just a joke - I'd expect the track listings to be comparable between devices, but they just aren't.
This is a beta product which some glaring functionality holes. How Apple can think it's worth paying for is beyond me. The smart playlist functionality has been working seamlessly for years on iTunes ... but it's broken. And I paid for the product that broke it. I'm feeling very let down.

I haven't managed to get any playcount, ratings etc to sync. There are so many issues with this version of iTunes Match I cannot believe Apple released it.
The order of tracks in playlists doesn't match iTunes on my Mac, selecting a folder of playlists in iTunes on my iPhone hangs the phone and sometimes crashes it, metadata doesn't sync, some albums are split into 2, etc.
Looking forward to an update soon.

Play Count / Last Played inconsistencies

I have a smart playlist that simply shows all music that I've never played.
I set this up to simply show music where Plays=0.
I've noticed recently that music I know I've listened to is still in the playlist, looking at the screenshot below you can see that I listened to this album in February but the play count is still zero?
I can get around this by also filtering out music where last played is not in the last 1000 months, but that's a workaround rather than a fix!

littlestar,
The Mimico Kid asked a couple of us on another thread if someone could offer some tips with this issue, so I'm here to try.
With playcounts that iTunes is not able to keep orderly, you may want to reset your entire iTunes library's play counts, or rebuild your iTunes library.
See if this thread is of any help for you:
Play count is screwed up- why?
Something else I just thought of that might do soemthing. Try this:
1 - Right-click "Recently played" in the left panel of iTuens, click on "Edit Smart Playlist".
2 - un-check "Live Updating".
3 - Click "OK".
4 - Play a couple of songs in the iTunes library (all you have to do is double-click a song, and drag the little location-of-the-song selector to the last couple of seconds, and it will count as a played song when it reaches the end).
5 - Close iTunes.
6 - Re-open iTeuns again.
7 - Right-click "Recently played" again, clicking on "Edit smart playlist".
8 - Now re-check "Live updating" again.
9 - Play a couple of songs in iTunes, and close iTuens when this is completed.
10 - Re-open iTunes. Play a song in it.
11 - Now, see "Recently played", just to make sure that it now shows what you played a few moments ago.
See if anything changes with iTunes not keeping your play counts.
Okay, I'm not sure if that was all useless or far-off the possible problem (I know, "Recently played" and "Live updating" may not have much to do with iTunes updating playcounts), but I guess it's a try. You sometimes never know what iTunes will positively respond to with a problem that's somewhat un-charted ground. (I've seen some strange solutions actually work with issues in iTunes).
Good luck,
-Kylene

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Problem when syncing: won't update itunes play count/last played etc

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