Problem when using with native document as cdf

Hay all,
I am trying to use native document as cdf in the simple way without define any converters.
I have a placeholder in my page that has been asigned to native document.
My goal his to display a native documant(like word) as web view html.
My problem his that i got this error:
" Caused by: oracle.stellent.ridc.protocol.ServiceException: Unable to download 'ERANTEST'. Failed to export document 'ERANTEST' using template '(null)' and layout '(null)'. Export process: 'hcexport' "
Can anyone have an idea for this problem?
Note: i have another application that running in a different enviornment that work fine except hebrew problem.
Thanks,
Eran z

Hi Eran ,
Root cause for this issue :
In a windows based cluster environment intradoc.cfg had weblayout and vault pointing to the UNC path of the shared file system . This is a known bug / issue with the cluster environment where in indexer would fail .
Here too the same issue was causing the issue where in the files being checked in are failing to get indexed due to the UNC path set for weblayoutdir and vaultdir values in intradoc.cfg .
Solution :
Map the shared file system to a drive letter like Y:/weblayout and Y:/vault .
Use these values in weblayoutdir and vaultdir in intradoc.cfg and restart the server.
After the re-index the entire collection to resolve the issue .
Thanks
Srinath

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>>>
From: MarkDissington<[email protected]>
To:novell.support.groupwise.2012.web-access
Date: 5/24/2012 6:46 AM
Subject: Re: Problem when using IE9
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