Problem when we log into the Webclient with IC_AGENT business role

Hello,
We are facing a problem when we log into the interaction center ( with IC_AGENT business role) after the login screen ( we fill the correct user and password) then system starts the application, but a error appears.
We dont knon why but it is happening only with IC_AGENT role, We have check the SICF and it is ok.
Cannot display view ICCMP_HEADER/HeaderViewSet of UI Component ICCMP_HEADER
An exception occurred during the internal HTTP communicationException Class CX_BSP_WD_HTTP_RESPONSE_ERROR
Text:
Additional Info: Business Server Page (BSP) Error
Program: CL_BSP_WD_STREAM_LOADER=======CP
Include: CL_BSP_WD_STREAM_LOADER=======CM002
Source Text Row: 159
Cannot display view CRM_UI_FRAME/WorkAreaViewSet of UI Component CRM_UI_FRAME
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BPIDENT.MainWindow in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Initialization of view CRM_UI_FRAME/WorkAreaViewSet of UI Component CRM_UI_FRAME failed
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BSPWD_BASICS/WorkAreaHostViewSet in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Cannot display view CRM_UI_FRAME/MainWindow of UI Component CRM_UI_FRAME
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View BSPWD_BASICS/WorkAreaHostViewSet in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Initialization of view CRM_UI_FRAME/MainWindow of UI Component CRM_UI_FRAME failed
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/WorkAreaViewSet in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Cannot display view Root.htm of UI Component CRM_UI_FRAME
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/WorkAreaViewSet in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
An error occurred during initialization of the application
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View CRM_UI_FRAME/MainWindow in component CRM_UI_FRAME could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165  
Any help thanks in advance.

hi luis,
your error description reminds me of an inactive SICF, but you wrote, that you checked this before.
on this forum is an excellent entry with lots of hints and tipp for the IC WebUI:
Documentation for Interaction Center (IC) WebClient
Documentation for Interaction Center (IC) WebClient
maybe this will help.
best wishes,
hakan

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