Problem while exporting to PDF with japanese character in Crystal Report X1

Hi,
I am using Crystal report X1 with classic ASP on a Windows 2003 Enterprise Server, SP 2. In my application, I have to export the report into PDF, CSV, DOC formats. I am have Japanese strings in the report. While exporting to PDF, empty boxes has displayed in the place of Japanese string and in CSV file, question mark has been displayed instead of Japanese string. But the Doc file is exported correctly. I have not installed any language support software either in server or in client machine. I have used MS Gothic and Arial Unicode MS fonts for the text-objects which has Japanese strings.
Please give me a solution so that I will get PDF file with Japanese strings instead of empty box or question mark.
Do I need to install any language support pack software?
Thanks in advance.
Regards,
Manju

Hi Don,
Thank You for your reply. I have resolved the issue of exporting to pdf from crystal report X1 having Japanese data after installing the language pack.
But when I am exporting to CSV or TXT, i am getting ??? instead of Japanese characters. I have tried "export" through crystal report designer and got ??? instead of Japanese.
The Crystal report version I am using is Crystal report X1  11.0.0.1282
Crystal Report Desinger is installed in Windows Xp machine
Font set for Text object is Arial Unicode MS, MS PMincho, MS PGothic
Does the Crystal report X1 11.0.0.1282 has the UTF-8 support for CVS / txt
Please provide me a solution
Thanks in advance,
Regards,
Manju

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