Problem while installing Creative Cloud
I am have a problem installing Creativ Cloud Desktop. I donload it on to my computer and start the setup. It says initailizing installer, then an error type of message pops up telling me to install CC, even though I just tried to.
The error message looks like this: http://gyazo.com/90688b18627d8fa61d713c714fe076d0
We can't know. you have not provided any system information or otehr technical details.
Mylenium
Similar Messages
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Problem With Installing Creative Cloud
Every time I try to install Creative Cloud, this message pops up saying, "Adminitrative privileges are required to continue with installation." I Am on the administrator account and i'm not sure what I should do. Does anyone know how to deal with this?
Hi Magenta1234,
You wrote "Every time I try to install Creative Cloud, "
How many times do you need to install Creative Cloud ? Ideally it is a one time process, once installed you can access it from the task bar (in Windows) and on top-right of Mac (Near the clock).
message pops up saying, "Adminitrative privileges are required to continue with installation."
The prompt you may be getting could be of UAC (user access control) set on your computer. Which is a windows features.
http://windows.microsoft.com/en-in/windows-vista/what-is-user-account-control
If you want you can turn off this feature fro Control panel.
--Manish -
Problem for install creative cloud
Hi, i'm French, I live in South Korea and I want test the new PhotoshopCC for retina, but I have an error message :
And this error for Creative cloud :
Thank youHi alex100710,
Kindly check the below mentioned link.
Error "Failed to Install" Creative Cloud Desktop application
Thanks,
Atul Saini -
Lightroom 5.7 problem after installing Creative Cloud Photoshop 2014 Trial.
My Lightroom was working fine earlier today. However I wanted to edit some photos from my new Fuji x100T in Photoshop. When I tried to go into my CC 5 Photoshop, it wouldn't load the photos because my Camera Raw Plug-In wasn't up to date and when I tried to update it, it wouldn't update it for CC5 past the version I already had which is 6.7. So I broke down and downloaded the Photoshop CC 2014 trial so I would have the most recent Camera Raw Plug In. After installing it, I tried to open Lightroom and got the message: "Configuration Error. Pleas uninstall and reinstall the product. If this problem still occurs, please contact Adobe technical support for help and mention Error 5. I have never had to uninstall a Lightroom version to be able to install an upgrade and I am concerned about losing information (presets, ratings,Maybe photos) if I do. Not sure why I am getting this message for a program which was working perfectly up to the moment I installed the CC Photoshop Trial. Help! I have work I need to do in Lightroom (and Photoshop) tonight and it is a big problem that I can't use Lightroom.
Hi Jeff,
Thank you for your reply.
No, I am not using Windows. I’m using Yosemite 10.10.2 on a MacBook Pro.
I ended up trashing (There was no “Uninstall" option) my old Lightroom (which was 5.7), reinstalling Lightroom 5 and then upgrading it to 5.7. Now seem to be working alright.
I uninstalled Creative Cloud 6 and went back to using CS5, using Lightroom to render the files, since I can’t use the latest Camera Raw versions with CS5, so I could work on them in Photoshop. Not an ideal solution. I wouldn’t mind upgrading to CC6 but not if it messes up everything else.
Quite honestly, I don’t understand why an Adobe user should have to depend on other Adobe customers for answers about Adobe problems. Adobe should have a strong customer support group to handle these problems, particularly when they are caused by Adobe. I have been an Adobe customer for at least 10 years. I like the products but the customer support needs to be improved. Apple does a better job.
Joanna -
trying to uninstall and reinstall creative cloud bc of problems. encountering Error Code: 86 - "Another version of Creative Cloud desktop is currently running. To continue, pls quit that instance and click retry." No other CC exists on my computer anymore. Advice?
If you are on MAC Open Activity Monitor and check for Creative Cloud, it it Running Quit it
MAC HD /Applications/Utilities/Activity Monitor
If you are on Windows check in task manager
Ctrl + shift + Esc keys -
I had a problem in installing creative cloud trial version
Problem in installing trial version
Prajutanu in what way are you facing difficulties? Do you receive any specific error message?
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I am on the mac, and i don't know what should i do?
HI Duckapemadness
Please follow the link: Other downloads and download Adobe Application Manager. On its first launch it will update itself as the required Creative Cloud Desktop application.
Let me know for any further query.
Thanks,
Ratandeep Arora -
The problem with installing Creative Clouds
What does mean "error 202"?
Zanzamar do you have sufficient disk space and write access to the temp directory? Are you on a managed network? Which operating system are you using?
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I am getting error 205 while trying to install Creative Cloud. I already had chated with support, Uninstalled CC and tried to install it again. From the Adobe site, the page keeps loading eternally, from the previous installer, it gives me error 205. What to do? Give up on CC?
This is not the first time I get it, and it seems a recurring problem.Milliet are you on a managed network? If not then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve error 205.
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I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.
Hi, the problem is that my IT department was sent a link on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
1) Do you have to have CC desktop app to install Illustrator from the given link?
2) If you have signed up & installed CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
Thanks -
I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it
Please authorize ADE 3 with same credentials that you used with older version of ADE
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I am having problems installing creative cloud: It says "cannot make folder/Cookies:permission denied (error13)
Try below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go ( make sure to opeb ~/Library not /Library, there will two library )
Then open Application Support
Right click on Adobe folder
Click on get info
Under sharing and permission click on lock icon and unlock it
Click on symbol and Add Administrator and your current user name ( if not added )
Then give read and write permission to user name, admin, system and every one
Then click on Gear icon and select 'Apply to Enclosed
Click on lock icon
Try to install Creative Cloud App. -
Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?
Hi Jakegosselin,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks -
I installed Creative Cloud, but it seems to have problems. Apps don't load
So I just installed Creative Cloud on my macbook.. but it never seems to work. It keeps loading whenever i want to go to ''apps".
Sometimes, I'm not even able to open the application itself.
Anyone having the same problem? Or is there anything I can do about it?Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
While trying to install Creative cloud for my PC all i keep getting is Searching for Server
Searching for Server that is all i get when trying to install creative cloud on my pC and YES i am running Windows 7 and have high speed internet service. HELP
Sweetpea5154 you may be facing a connection error. Is the computer you are utilizing on a managed network? If not then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve connection errors.
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