Problem WiFi instaling HP4625 with Windows 7 profesiona​l
I have a problem instaling HP 4625 on Win7 proff 64bit. USB connection works normally. WiFi on ultrabook with Win 8 work normally. Only problem is when trying to conncet to Win7 prof 64 bit computer. Printer, when connecting USB works but when I choose wifi - nothing happend. Help please.
Hi @TihomirB , and welcome to the HP Forums!
I see you are having issues installing via wireless. I would like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.
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