Problem wihile uploding using ovi suit

i was uploading n82 via ovi suite and the uploading stopped is midst showing error message "service not responding". I cannot start my phone. Is their any remedy i can use? i am using win7home

@xanoa
Welcome to the forum!
If you mean firmware update then have a look at this resource although timing of failure can be catastrophic and visit to Nokia Care Point may well be required unfortunately:/t5/Pool-of-Knowledge/Recovering-from-a-failed-firmware-update/td-p/398147
Happy to have helped forum with a Support Ratio = 42.5

Similar Messages

Problem linking Outlook to Ovi suite - using Nokia...

Hi,
I bought Nokia N8 and tried to sync my Microsoft Outlook contacts and calendar entries using Ovi Suite. Unfortunately, I get the following message in both cases on Ovi suite
"Reinstall Microsoft Outlook. Then sync again".
Once I also noted the error code "83860077".
I contacted the help line but I have to say that I was totally disappointed.
They let me delete one DB file hidden in the folder but this didn't help either.
Also,
- I installed Microsoft office again (I am using Microsoft Office professional 2003)
- I removed all Nokia programs from my PC and then installed the latest version Ovi suite 2.2.1.23
However, the problem still remains.
I am using Windows XP as OS.
Connection between Ovi suite and Nokia N8 phone looks good (e.g. photos, messages).
Can anyone help here?
I am really disappointed and clueless to solve this issue.
Thanks,
Kaps

I've just spent the last two weeks, since picking up a brand new N8-00, trying to get it to sync with my computer, home WiFi, and earpiece. Despite being told by the help line people that the earpiece bluetooth wasn't compatible, it has now recognised it. I've had to re-boot my router several times a day fo several days before the two machines finaly agreed to talk to each other.
All that now remains is getting Ovi Suite to talk to Outlook. I've reinstalled it several times, including wiping the registry clean of anything to do with Nokia. I'm now waiting for their IT team to get back to me with a solution. I have a similar problem: Whenever I try to sync Ovi with Outlook 2007 in Windows 7, either Contacts or Calendar, the programme simply freezes and refuses to work. Eventually I get the message that it has stopped working and suggesting I let Microsoft know about it.
I've spent to last few days on the phone badgering their support department, perhaps if this problem was reported to them by more people they might get round to doing something about it.
I am interested to hear that Ovi 3.0 appears to work, but would be reluctant to try it without more confirmation.
So far I am not impressed by Nokia. It's a pity, as the phone seems to be a good one, it's just let down by shockingly poor software, but with a few tweeks it could be outstanding.

Can't sync music using ovi suite 2.1 to my nokia 5...

pleaseeeeeeee can any one help?
Can't sync music on the ovi suite to my 5800 but can sync contacts email and picture...

Similar issue faced by me as well.. not all the tracks was transferred on the first sync.. so I manually copied them to device. But tried the second time, this time I deleted all the songs in device and transferred using Ovi suite, surprisingly it worked this time
Helpful information, then dont forget to hit the kudos star :-) Or say it accepted solution and thanks

E75 update using ovi suite always errors 12017

Any idea why I can't get my e75 to update I always get error 12017 using ovi suite on vista or windows 7

I am using an N97.
Just updated my Ovi Suite to Version 3.0.0.284 today. The *#0000# --> Check For Updates command from the handset states "no updates available". Yet when connected with USB cable via Ovi Suite, I am informed that my handset needs to be updated from its current firmware version of 20.0.027.218.04 to version 22.0.110 (quite a few versions different, eh??).
My first gripe already is the inconsistency between what the handset reports and what OVI Suite reports.
Second of all, trying to update the device then via OVI Suite also gives the dreaded Error Code: 12017.
I too was a loyal Nokia fan for many years (10+), but my next handset in August this year will most probably be a Samsung.
Being a systems developer myself, I simply cannot comprehend how absolute utter **bleep** software such as a) Symbian and b) Ovi can be distributed by a reputable company such as Nokia who have all the resources (financially and otherwise) at their disposal to make their handsets a success. Is no-one monitoring the quality of their programmer's efforts, allowing non-QA'd software to spread its wings and enter the wide world to come and make our lives miserable?
Damn Nokia.
Regards,
J-L

Problem: No Synchronize since Ovi Suite 2.2.1.23 h...

Hello. I have a Problem: No Synchronize since Ovi Suite 2.2.1.23 has been installed.
The phone (XpressMusic 5800) is connected to the PC via Bluetooth or USB, I can enter to the messages / contacts / content etc. but no Synchronization can be made. Nothing happens even when I click on "Synchronize" on a part or "Synchronize All".
What can I do?
Thanks a lot in advance,
Lior.

Here's something worth trying:
Check if you have Contacts included in the Auto sync
* Tools > Options > Device Sync
* there is a check box under "Contacts".
* Uncheck the "Sync automatically ...."
* Click Ok
* Then from Menu "File" > Exit
Then start Ovi Suite again and try... any improvements?
Do you see in home the "Preparing to sync <contacts>" or any other indication that something might be happening?
Aki

How to delete a single Nokia Map using Ovi Suite?

Hi, I'm using Nokia E52 and installed the latest Ovi Suite on a Win XP 32 SP3, performed all the possible updates (E52 included). I used Ovi Suite to download some maps into the cell. Looking at the E52 maps I see that there are many maps that are useless for me, as well as foreign language voices (i.e. portuguese).
Is there any way to remove/delete those maps and voices on the device that I will never use? I cannot find a way to selectively delete a single map/voice: There is a button on the top right part of the Ovi screen but it delete ALL the maps!
Solved!
Go to Solution.

I agree completely. This (being forced to delete all and then reinstall) is user-hostile: it's an unnecessary added step (several steps, actually) that takes time. There seems to be no compelling reason why we're allowed to delete everything but not individual files. Updates can and should be handled as a separate process. All the current system does is create frustration - at least for those of us who have posted here! :-)
The absence of single-file delete seems to me more likely an oversight by the programmers than an intentionally omitted function. But if it's intentional, it violates expectations and is an inconvenience - therefore, it was a bad decision and should be fixed.
-M

Can't Update N900 using Ovi Suite.."Sim Card Is Mi...

Please Help.
I've been trying to update my N900 for ages. I downloaded Nokia PC Suite and it told me it can't update on that software and to download Ovi Suite. So i download that, plug my software in, click update, and after what feels literally feels like 5 whole minutes for Ovi Suite to actually find the update, I click the Next step and this appears:
http://img3.imageshack.us/img3/6640/wtfozg.png
But I do have a Sim card already inside my phone! So i uninstalled the Ovi Suite and tried again and the same message appears. Why is this happening?
is there another way to update my phone?
I have a Windows 7 64-bit PC if that may be causing problems?

I had an unregistered sim from an old pay as you go phone. I used that to fire up my n900. From there I connected just to my wifi and shortly there after I was notified of the update which installed smoothly over wifi.
I believe you can also download the file and copy it to the phone and then reboot the phone and that will also install the update ( I think). Here is a link.
http://www.nokiausa.com/get-support-and-software/software/device-software-update/faq#faq4

Update Nokia C700 device software using Ovi Suite ...

Hi,
I succeeded to connect to my Nokia C700 Device in Nokia Ovi Suite mode via USB and now when I try to update device software the Ovi Suite notifies that there is some Network Connection Problem while no firewall and network on Windows XP machine works ok.
Screenshots are attached.
Does anybody know what is the problem , how to fix so I can update my Nokia C700 device ?
Attachments:
sc10.JPG ‏59 KB
sc11.JPG ‏54 KB
scr9_.JPG ‏48 KB

Did you try again after some time ? May be Server problem...
1)
Yes , I tryed already to update later but I get the same error - "Network Connection Error..." in the Ovi Suite when attempting to update device software.
I have stable PPPoE Internet connection.
The Windows Firewall on the machine is on but Nokia Ovi Suite is in firewall exceptions list.The Antivirus is off on the machine.
2)
Now I have another issue. After I restart Nokia Ovi Suite I get a message "An important update for Nokia Ovi Suite has been downloaded ... " with 2 options - install or exit. After I press install I get next error while still connected to Internet as in previous : "Internal error..."
Screenshot is attached.
I'll appreciate your help to resolve these issues.
Attachments:
internalError.JPG ‏53 KB

Outlook Express and Ovi Suite syncing problems

Hi,
I just installed the Ovi Suite for my new N5230 phone.
I tested syncing contacts for the first time from Outlook Express to the phone and my account at Ovi.com via Ovi Suite. All went fine.
However, I undertook a major edit of all my Outlook Express contacts data (thankfully backing it up afterwards on my PC) but when I went to use the sync fucntion in Ovi Suite again I was not given an option of (a) whether to merge or replace or (b) where to start sync from if not a merge. Consequently my phone and Ovi.com contacts lists filled up with duplicates through a botched merge. Where a contact was deleted in Outlook Express no Sync Conflict message appeared to ask me if I wanted to delete the same entry in Ovi.
When I deleted all the contacts in Ovi Suite and tried to sync again my Outlook Express contacts list was deleted! Thankful for the backup before I started this waste of a Sunday afternoon.
So basically, is it the case that if I want to use Ovi Suite and Ovi.com for contacts then I have to use Ovi.com as the master list and not my contacts list in Outlook Express on my PC? If the software simply merges data all the time how the heck am I meant to delete a contact from all three storage areas?
Any advice appreciated.
Bill

Well for anyones information. Syncing with ovi suite.
I have successfully got ovi suite working.
For those with problems this is what I did. I have vista.
1. I uninstalled all programs from nokia.( ovi suite using the online uninstaller. Pc suite using the installed uninstall program.
then i ran pc suite cleaner.
2. using search for nokia then using advanced search for all nokia folders remaining (important to use advanced search or you will miss some of the folders and files. Then deleted them. Some you may have to change the user permissions to delete them. It is important to delete these as they hold data and i think might be one of the conflicts stopping sync working.
3. Delete any remaining files except bookmarks pics etc.
now there should be nothing on the pc.
Then download and run ccleaner. Cleaner and registry.
Reboot pc
Then download ovi suite.
A wizard might pop up but if not start ovi suite and connect your phone. I turned bluetooth off and used usb.
The phone will download settings. You can select pc suite on the sync settings in the phone. not ovi.com.
the program is good and worth the trouble. It saves your messages and contacts as well as syncing contacts and calendar with your required program, also bookmarks can be saved with firefox and explorer in your phone folder in favourites. It creates the folder. To transfer bookmarks from pc to phone ensure they are in this folder.
This took me a lot of reboots and time with a few calls to nokia and i am still waiting for their callback!!!
It also works fine on my xp computer too.

OVi Suite 2.0.2.42 Syncing Music Problem N97

Hi,
I have tried to sync the music from my system to my N97 handset using OVi Suite (OVi is runnning on Windows 7) and the sync process was successful but I'm facing problem in finding the song files now in Nokia N97.
I have choosen the Mass memory for the sync path, but I'm unable to provide a path say (E:/my_music). It takes default path of E:/Music. Is there any way to change this path from Music to some other path.
Under music folder, the song files are copied further under an artist folder. Why OVi suite while syncing categorizes the music files on artist basis. I don't have that artist folder in my hard drive. Why its not maintaning the same folder structure as its on my hard drive. Is there any way to achieve this.
Thanks,
nazz

I still like PC Suite as it treats the file as data files and maintains the folder structur unlike Ovi. Only problem which I have seen with PC suite is that it does not allow you to create multiple watch points.

OVI Suite 2.2.0.245 - using E: drive & sms draggin...

As is a well known problem with the N97, the C:\ drive is far too small & fills up & regularly jams up the phone. So, I have my message settings configured that incoming sms messages are stored in E:\ instead of C:\ to try to preserve room on C:\.
That works fine, but OVI Suite doesn't sync sms that are on the E:\ drive! Using OVI Suite I can see the sms in the lower left of the messaging pane - i.e. sms in the E97 Inbox. However, they never make it to the upper left of the messaging pane - i.e. the copy stored on the PC. I can't believe that I am the only one that would notice this? Am I doing something wrong or is there a deficiency in OVI?
Also dragging manually from the E97 Inbox to the All folder (or any other folder) on the OVI Suite upper left pane doesn't work. It appears to function ok - I can see a green circle with a '+' in the middle but the message doesn't appear there.
I have some messages on my C:\ drive & some on my E:\ drive on the phone & I want them all synchronised on my PC - with these 2 problems above it doesn't seem possible.
Any 3rd party applications that can handle sms archiving better than OVI Suite (which also doesn't appear to allow online archiving of sms?)

Could you please try to upgrade latest ovisuite and check?
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

N97 - Ovi Suite Connection Problem - Windows 7

Hi all.
I have N97, firmware version 20.0.019 (t mobile - **bleep** with the old firmware updates.... )
I am running windoze 7 with all updates etc.
I have the latest version of nokia Ovi Suite and the latest version of Nokia PC Suite.
I am reluctantly trying to get used to using ovi suite instead of PC ever since Nokia's update page seemed to suggest I should be using OVi suite with this phone.
Anyway bluetooth connection is working fine. I can do all syncs with everything on bluetooth.
USB connection is not, when the phone is connected, and I select PC Suite on the phone, the phone and PC then get stuck in a sort of loop where the PC is "installing drivers" and the phone keeps asking me to select PC Suite mode. Occasionally I get an error message saying I am stuck in file transfer mode.
I have also tried this after going into settings and setting USB connection mode to PC SUITE only, with Don't Ask selected.
This is profoundly frustrating and also renders the ability to update phone software totally useless because you cannot update via bluetooth, only USB connection.
I am getting mighty peeved off with Nokia's ability to get firmware, and software products right. Come on guys, hire some decent developers, and/or start responding to feedback from customers like me. (I'd happily beta test any software, I've done it before for an online game......!!!!)
I am considering selling my N97 online, and just buying an unlocked HTC HD2 after over a decade of using Nokia phones.
help!
R

Amazing that so many have responded to this post, and not one has come close to the right answer... I've had the same problem for a while, and at first I thought it was just my old XP notebook - which had more than one problem - or the general poor performance we've come to expect from the N97. I couldn't even sync on Ovi. But with my new Windows 7 notebook in hand, I was all excited to finally update the firmware on my phone - which had been stuck on v12 for a while. Imagine my surprise when I still had the same problems with my brand-new notebook. I started browsing around for more help than this thread, and found that Nokia has released a software update program seperate from Ovi Suite. Just google "Nokia Software Updater for Windows 7" or whatever version of windows you have, download & install. You might need to kill three "Nokia..." processes in the Task Manager to let it run, because it seems Ovi suite has these processes starting up with Windows. (Amazing when they program applications to do that without your permission!) Why on earth would Ovi Suite need to run three processes on my machine anyway, if I haven't even started up the program after reboot? But still, this program wouldn't connect to my N97 via USB. I clicked on the icon in the system tray showing the drivers installing after I plugged it in, and found the culprit: The installation of the driver for "MTP USB Device" failed. Googled that, and found that there are a lot of people having problems with that, from cameras to cellphones to mp3 players. Tried a few suggestions I found, and ended up having to uninstall all my (brand new?) USB controllers (under "Device Manager") and deactivate Windows Media Player from "Windows Features", reboot, then re-activate Windows Media Player - something to do with MTP Devices getting their drivers from Windows Media Player. Not sure if it was one or both of these fixes, but then Nokia Software Updater connected to my N97 with no problem. Installed the software update, and now all is good again. Incidentally, after the software update was complete, a whole bunch of different drivers were installed when I connected the USB... the main one changed from "Nokia ... Parent ..." something to "Nokia... Flashing..." something - and Ovi Suite connects fine now as well! Good luck to everyone who had this problem - it's been fun.

N8+OVI Suite connection problem

Hello all.
I have a problem since I update ovi suite to version 3.0.0.029. I can't connect the phone to ovi. It is always tell me "connect your device to your computer with usb". It's done but ovi don't detect the device . I have try with ovi suite, pc suite, software updater and noone detect the phone.
I read a lot of people with the same problem but noone could fixed it. I try to uninstall all nokia programs and reinstall but the same. I try with other computer and same.
OS in both computers Windows 7
Ovi suite 3.0.0.029
¿Any idea here?
Thanks.
PD: sorry for my english. I'm from spain and i tried to dont use a translator

I have the same problem with my N8. I've tried everything.
Ovi Suite does not recognise my phone, but the computer does (so I can sync with Media Player etc.).
I was hoping that PR 1.1. would fix the problem, but it did not.
Everything worked fine with the old Ovi Suite.
So, this is simply a problem of the NEW Ovi Suite, not the problem of computer or cable or anything like that.
Here are the specs:
Windows Vista
Cable Nokia CA-179
Other specs from Ovi Suite system information:
Nokia Ovi Suite 3.0.0.290
Ovi Player 2.1.10304.0
Nokia Photos 1.6.387.0
PC Connectivity Solution 10.50.2.0
Connectivity Cable Driver -ohjain 7.1.36.0
Nokia Ovi Suite Software Updater 2010.44.0.60888
Maps Service API 4.0.24.1
Nokia mPlatform 2.7.44
Waiting for a solution from anyone...and no, I will not upgrade to Windows 7 or anything like that. I will upgrade to another non-Symbian phone, however, if this can't be fixed.

Ovi Suite doesn't see music on SD card + Won't use...

I seem to have to problems with Ovi Suite - Or is it just me?
(1) Ovi Suite can't see any of my music which is on my 32 gig SD Memory Card (the obvious place for it). My N8 doesn't have any trouble seeing it!
(2) Ovi Suite won't let me nominate my music library location, because it isn't on the C drive.
Effectively, I can't use Ovi Suite for my music for these 2 reasons - Currently I'm using drag & drop to load music onto the N8
Thanks
Okama

Hi Brett
Things have moved on today.
I have a long conversation with Canon and finally got the images off my camera by connecting it directly to my iMac and using Canon's EOS Utility to download the images. The EOS Utility saw both yesterdays images and the ones taken last Saturday.
I have to say it took several attempts to finally get all the images off the card and a similar number of attempts to get Lightroom to import them - but it has been achieved.
Interestingly the chap at Canon said that they (Canon) believe there is a problem with Lightroom's Library (not quite sure how I go about proving that). Anyway I have tried formatting the offending SD Card and none of the images are deleted which leads me to suspect, as you do that it might be a faulty SD card.
All the relevent serial numbers, invoice and photographs have been sent to Sandisk and I await their reply. Thankfully I purchased the card through Amazon UK who are the official retailer for Sandisk, so hopefully I should get my card replaced IF it is found to be faulty.

OVi Suite Album Artwork Problem

I have installed Ivi suite 3.0.0.250 and I am aslo running I,Tunes version 10 which stores all my music.. I have changed the music folder option in Ovi Suite to use the I.Tines folder and aslo instructed Ovi to watch the I tunes music folder for any new changes.
Whilst Ovi suite has detected and shows all the music from itunes it has not brought over all the album artwork. this appears to be completly random. There is (as far as i can see) no wayof adding the missing artwork in the ovi suite.The artwork shows perfectly in I Tunes and on my I Pod
I have deleted all 28000+ tracks once and tried again but it has made no difference.
I would like to use Ovi rather than itunes to create and sync a playlist to my Nokia C7, but will not do so whilst this problem persists.
I run windows xp, I Tunes Version 10 and Ovi suite 3.0.0.250
Attachments:
I tunes-OVi.doc ‏366 KB

Hi, i have a C7 and when i downloaded music files to it using Ovi Suite none of the album art appeared on the phone. I replaced a N85 with this phone and on the N85 there is an option to replace the album art with any image.The C7 doesn't seem to have this option. Anyway after trying a few things i still could not get any artwork on the phone so i installed Ovi Player and used this program to download the music to the phone and it worked perfectly with all the proper artwork installed. You could try this program and seeing that you have a lot of music it might be better for you. All the best

Problem wihile uploding using ovi suit

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