Problem Wily Introscope Installation!

Hi,
I can not install on the server of the Solution Manager Wily Introscope ENTPR MGR 8 -> AIX 64bit 5.3 - java version "1.4.2"
Java (TM) 2 Runtime Environment, Standard Edition (build 1.4.2)
Classic VM (build 1.4.2, J2RE 1.4.2 IBM AIX 5L for PowerPC (64 bit JVM) build caix64142-20061124 (SR7) (JIT enabled: jitc)
Used files are:
SAPISEM8SP01_00-10007374.SAR
osgiPackages.v1.1.unix.tar
eula.txt
Can you help?
Best Regards.

Hi,
I installed the EM as explained Inst.Guide_Introscope Ver.8 for SAP
using the files:
SAPISEM8SP01_00-10007374.SAR (introscope8.1.0.0aix64SAP.bin)
SAPISMM8SP01_00-10007429.SAR (management modules)
Then I deploy with SDM the ISAGENTSMD801_01-10007435.SCA.
Then I launched SOLMAN_SETUP:
Initial Configuration -> ok (green)
Basic Configuration -> ok (green)
Managed System Configuration select the stack of hava Solman and click on "Configure System", Diagnostics Prerequisites are ok.
In step 2 "Manual Configuration":
-Install Diagnostics Agent (it was previously done by SDM)
-Assign Diagnostc Agent -> Open URL -> Agent Administrator
The problem arises at this point if you click on "Show offline agents" list is empty!
Then I also tried to install the Wily Introscope Agent at hand but might as well not start.
Can you help?
My Solution Manager has been upgraded to 'EHP1 on AIX 5L with JVM:
Java VM version: J2RE 1.4.2 IBM AIX 5L for PowerPC (64 bit JVM) build caix64142-20090307 (SR13) (JIT enabled: jitc)
Java VM vendor: Classic VM (IBM Corporation)
java vm type: <default>
java vm cpu: ppc64
Regards.
Diego.

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Hi All,
I have installed introscope enterprise manager 8 in solution manager 7.0 (SP15). i have follwed the below steps:
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Mohan,
I have the same problem. That is I set up the SMD on the managed system and completed the Managed system configuration through Solman which Installed Wily Introscope. With Wily enabled , the Java server process does not start.
If I delete the 3 lines that have wily in it, it starts OK.
How did you resolve this problem. Please let me know in detail.
Thank you.
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Connect to the Database Engine Using Extended Protection
https://msdn.microsoft.com/en-us/library/ff487261(v=sql.110).aspx
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Wily Introscope

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We have a solution manager 4 (now 7) running on an ABAP stack only, this was recently upgraded from Solution Manager 3.2 which was installed 3 years ago as ABAP stack only, this server was never powerful enough to have the Java stack added and the project did not require it.
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Hi,
You have to install the ISAGENT on solman only. Later you deploy it on managed systems via:
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https://websmp104.sap-ag.de/~sapidb/011000358700001995842008E.PDF
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... but not the Install file.
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9. Click on quit.
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Now you are ready to use the RCA tools and also see data in the IS Enterprise Manager.

Wily Introscope is not running in Solution Manager 7.1

Hello Experts,
wily Introscope is not running in solution manager system,
below error getting in log, solution manager is running on windows server and how to start wily in windows.
8/23/14 11:58:50.088 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 11:58:50.089 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 11:58:50.090 AM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 11:58:50.091 AM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 11:58:50.113 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 11:58:52.343 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 11:58:52.412 AM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 11:58:52.628 AM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 11:58:52.645 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 11:58:52.655 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:02:31.584 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:02:31.585 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:02:31.586 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:02:31.602 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:02:31.958 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:02:31.959 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:02:32.030 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:02:32.287 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:02:32.306 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:02:32.321 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
8/23/14 12:37:05.225 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager Release 9.1.0.0 (Build 581006)
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Java VM version "Java HotSpot(TM) 64-Bit Server VM 1.6.0_23" from Sun Microsystems Inc.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Using Introscope installation at: D:\usr\sap\CCMS\apmintroscope\.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] CA Introscope(R) Version 9.1
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Copyright (c) 2011 CA. All Rights Reserved.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope(R) is a registered trademark of CA.
8/23/14 12:37:05.226 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting Introscope Enterprise Manager...
8/23/14 12:37:05.227 PM IST [INFO] [WrapperSimpleAppMain] [Manager]
****** CA Wily Introscope License ******
type = em-sap
rev = 30
cid = sap-ags
organization = SAP Active Global Support
reg-id = sap-end-user
email = none
sum = 27618b562bc2239e3cf71d9542c76df4
8/23/14 12:37:05.228 PM IST [INFO] [WrapperSimpleAppMain] [Manager] The Introscope Enterprise Manager is set to run in StandAlone mode.
8/23/14 12:37:05.249 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Starting server...
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections are enabled
8/23/14 12:37:05.644 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Introscope WebView connections will be assigned the name "WilyWebView"
8/23/14 12:37:05.728 PM IST [INFO] [WrapperSimpleAppMain] [Manager.Authentication] Configured the Manager of Managers user using private key internal/server/EM.private
8/23/14 12:37:05.994 PM IST [ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Local Users and Groups realm is misconfigured. Error using new settings for Realm: Non existent user "analyst" referenced in "CEM Analyst" group.
8/23/14 12:37:06.014 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
8/23/14 12:37:06.028 PM IST [INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
Please assist me on this
Best Regards
Hanuman

Hello Srivastav,
i am getting below problem in wily introscope log
9/01/14 11:22:02.675 AM IST [ERROR] [WrapperSimpleAppMain] [Manager.Acceptor] Failed to bind to server socket
java.net.BindException: Address already in use: bind
at sun.nio.ch.Net.bind(Native Method)
at sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:126)
at sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:59)
at com.wily.isengard.postofficehub.link.server.Acceptor.<init>(Acceptor.java:72)
at com.wily.isengard.postofficehub.link.server.ConnectionListenerFactory.create(ConnectionListenerFactory.java:31)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.startIncomingConnectionListener(PostOfficeHubServer.java:261)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.startAllIncomingConnectionListeners(PostOfficeHubServer.java:235)
at com.wily.isengard.postoffice.server.PostOfficeHubServer.acceptIncomingHubConnections(PostOfficeHubServer.java:103)
at com.wily.isengard.api.server.IsengardControllerServer.acceptIncomingConnections(IsengardControllerServer.java:207)
at com.wily.isengard.api.samplemain.SampleMain.acceptIncomingConnections(SampleMain.java:117)
at com.wily.introscope.server.enterprise.EnterpriseServer.initialize(EnterpriseServer.java:708)
at com.wily.introscope.server.enterprise.EnterpriseServer.doStart(EnterpriseServer.java:358)
at com.wily.util.ALifeCycle.start(ALifeCycle.java:86)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:301)
at com.wily.introscope.server.enterprise.EnterpriseServer.<init>(EnterpriseServer.java:280)
at com.wily.introscope.server.enterprise.EnterpriseServer.start(EnterpriseServer.java:1444)
at com.wily.introscope.em.internal.Activator.startEM(Activator.java:116)
at com.wily.introscope.em.internal.Application.start(Application.java:27)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:193)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:386)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:549)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:504)
at org.eclipse.equinox.launcher.Main.run(Main.java:1236)
at org.eclipse.equinox.launcher.Main.main(Main.java:1212)
at org.eclipse.core.launcher.Main.main(Main.java:30)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:244)
at java.lang.Thread.run(Thread.java:662)
9/01/14 11:22:02.679 AM IST [INFO] [WrapperSimpleAppMain] [Manager.PostOfficeHub] Server listening for incoming default socket connections on port 6001
9/01/14 11:22:02.682 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Connection Initiator listening...
9/01/14 11:22:02.684 AM IST [INFO] [WrapperSimpleAppMain] [Manager.MMHotDeployEntity] Will monitor D:\usr\sap\CCMS\apmintroscope\deploy for new files every 60 seconds
9/01/14 11:22:02.685 AM IST [INFO] [WrapperSimpleAppMain] [Manager] Introscope Enterprise Manager started with management module warnings.
9/01/14 11:22:42.883 AM IST [INFO] [PO:main Mailman 1] [Manager.LoadBalancer] Loaded loadbalancing.xml
9/01/14 11:23:31.817 AM IST [INFO] [btpool0-1] [Manager] User "Admin" logged in successfully from host "localhost"
9/01/14 11:23:31.825 AM IST [INFO] [btpool0-1] [Manager] request.getContextPath() /webview
9/01/14 11:23:31.826 AM IST [INFO] [btpool0-1] [Manager] Login event Admin 1667ryb11leum 10.1.0.133 true
9/01/14 11:51:30.061 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409164200000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.063 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409077800000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.064 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409423400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.066 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409337000000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.067 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1409250600000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.088 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1406831400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.089 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408991400000.data seems to be OK - not sure what to do with append inputs
9/01/14 11:51:30.090 AM IST [INFO] [Carver data management] [Manager] Existing query file data\archive\1408905000000.data seems to be OK - not sure what to do with append inputs
Please help me to sort this issue,
Best Regards,
Hanuman Chinthalwar

Wily Introscope 7.1 error

Dear all,
Facing a bizar issue.
I'm configuring Solution Manager Diagnostics (on Win2003 Server / IA64-bit, java 1.4.2_12) and installing Wily Introscope Enterprise Manager 7.1.
Did the installation as described in the setup guide; the ccms/wilyintroscope in /usr/sap is created, the windows service is created an running. But when checking the log (IntroscopeEnterpriseManager.log) to verify EM is running I don't find the line 'Server listening for incoming .... on port 6001'.
I also installed WebView on SAP NetWeaver and I'm able to display the login-screen, but i gives me the message 'This WebView instance is connected to the Enterprise Manager on unconnected.', while unconnected should be something like localhost.
Someone any idea?
Any help is highly appreciated!
Tnx
Roel

Hello,
I have the same problem.
Moreover, in the logs I have "The EM docs webapp could not be started"
Thanks for your reply !
Chakire

Wily Introscope Enterprise Manager Can't be accessed

Hi Experts,
I installed Solution Manager 7.0 EHP1 and executed basic configuration. And I followed the instruction to install wily EM 8.0. But after installation, the web pages http://emhost:8081/workstation and http://emhost:8081/webview cannot be accessed. Error msg is "404 Not Found The requested resource does not exist."
I've checked the wily log and found no errors. How to solve the problem?

Hi ,
Check if the installation of EM 8.0 was successful or not.
For the same, please check <Introscopehome>/install/Introscopeinstall.log.
I am hoping your installation is successful. Then please perform some other checks.
Please start your Introscope Enterprise Manager service from Windows Services [ for other OS please refer to guide]
Check the <IntroscopeHome>/log/IntroscopeEnterpriseManager.log
file for an Error entry.. there may be a possibility that the Port 8081 [or 8080] is already in use.
Similar format to error message :::
"EM Web Server did not start. Port already in use: 8080 To change the Web Server port, modify the EM property: introscope.enterprisemanager.webserver.port "
If yes, then please modify the \conf\EnterpriseManager.properties file
introscope.enterprisemanager.webserver.port=8080
OR
introscope.enterprisemanager.webserver.port=any other open port
For more details about changing port please refer to Thread
Wily Introscope Enterprise Manager 7.2 is not starting on SolMan system
I hope the provided information will be helpful.
Best Regards,
~~ Pradeep Bishnoi ~~

Wily Introscope Dashboard cannot be started: Silverlight Error 2104

Dear Gurus,
we have installed a DualStack SolMan 7.0 Ehp1 SPS23 on AIX/Oracle.
Diagonstics and WilyEM 8.2 is installed and running well, Data from Agetens SMD7.11 and IntroscopeBytecodeAgents data are displayed also in Wily Introscope Webview - Investigator tab.
Silverlight 4 is installed since last May.
Last week the regular Microsoft-Patching did on our FrontendWorkstations (WinXP SP3) with IE7
Additionally there was an upgrade of our SolMan Operating-System drom AIX5.3 to AIX6.1
During this update also an JAVA 1.5 was newely installed for WilyEM, and the parameter " "the VM to use for the next launch" in the lax-file points to this Java-Version:    java full version "J2RE 1.5.0 IBM AIX build pap64dev-20091106a (SR11 )"
But today we recognized - after sucessfully start of Wily EM WebView - that there is a problem when we try to select one of the prepared Dashboards from SAP and press the "View"-Button:
We get an ErrorMessageBox from IE whichs saids:
"Silverlight error:"
"Error Type: InitializeError"
ErrorMessage:2104"
and no Dashboard comes up.
The same Error occours when we use antoher Browser ?
Can anybody please help ?
What could be the reason or solution for this kind of error ?
Thanks a lot !
Stephan

Dear Mateus,
unfortunately I wasn't able to use your workaround successfully:
Even when I mark the "Consoile"-Tab and press the "Refreh"-Button to reload the Page, i still get the same Error-Messages...
Are there newer/other fixes available to solve this problem ?
Which fix do you mean exactly ?   We currently run following version of WilyEM / WebView (from IntroscopeEMWebView.log)
10/22/10 10:54:23 AM GMT+01:00 [INFO] [WebView] Introscope WebView Release 8.2.2.0 (Build 476364)
10/22/10 10:54:23 AM GMT+01:00 [INFO] [WebView] Using Java VM version "IBM J9 VM 1.5.0" from IBM Corporation
10/22/10 10:54:23 AM GMT+01:00 [INFO] [WebView] Using Introscope installation at: /usr/sap/ccms/wilyintroscope/.
10/22/10 10:54:23 AM GMT+01:00 [INFO] [WebView] CA Wily Introscope(R) Version 8.2
10/22/10 10:54:23 AM GMT+01:00 [INFO] [WebView] Copyright (c) 2010 CA. All Rights Reserved.
10/22/10 10:54:23 AM GMT+01:00 [INFO] [WebView] Introscope(R) is a registered trademark of CA.
10/22/10 10:54:23 AM GMT+01:00 [INFO] [WebView] Starting Introscope WebView...
10/22/10 10:54:23 AM GMT+01:00 [INFO] [WebView] Introscope WebView started.
10/22/10 10:54:27 AM GMT+01:00 [INFO] [WebView.Login] Successfully logged in user "WilyWebView"
10/23/10 11:08:07 AM GMT+01:00 [ERROR] [WebView] java.lang.ClassCastException: org.apache.xml.dtm.ref.DTMManagerDefault incompatible with
org.apache.xml.dtm.DTMManager
10/23/10 11:08:18 AM GMT+01:00 [ERROR] [WebView] java.lang.ClassCastException: org.apache.xml.dtm.ref.DTMManagerDefault incompatible with
org.apache.xml.dtm.DTMManager
10/23/10 11:12:19 AM GMT+01:00 [ERROR] [WebView] java.lang.ClassCastException: org.apache.xml.dtm.ref.DTMManagerDefault incompatible with
org.apache.xml.dtm.DTMManager
10/23/10 11:12:34 AM GMT+01:00 [ERROR] [WebView] java.lang.ClassCastException: org.apache.xml.dtm.ref.DTMManagerDefault incompatible with
org.apache.xml.dtm.DTMManager
10/23/10 11:12:58 AM GMT+01:00 [ERROR] [WebView] java.lang.ClassCastException: org.apache.xml.dtm.ref.DTMManagerDefault incompatible with
org.apache.xml.dtm.DTMManager
Thanks,
Stephan

Wily introscope 8.2.2 : unable to start due to JVM error

Hi,
I'm installing Wily introscope 8.2.2 for my Netweaver Solution Manager 7.01, on server Window 2008 x64.
I followed installation guide and I encountered a first "license error" to start Enterprise Manager that I resolved by installing SAP Management Modules.
Now, Enterprise manager still does not start because of JVM problem. Here is the EMService.log :
STATUS | wrapper | 2010/07/01 18:05:24 | --> Wrapper Started as Service
STATUS | wrapper | 2010/07/01 18:05:24 | Java Service Wrapper Standard Edition 32-bit 3.3.6
STATUS | wrapper | 2010/07/01 18:05:24 |   Copyright (C) 1999-2009 Tanuki Software, Ltd. All Rights Reserved.
STATUS | wrapper | 2010/07/01 18:05:24 |     http://wrapper.tanukisoftware.org
STATUS | wrapper | 2010/07/01 18:05:24 |   Licensed to CA Wily Technology for Introscope Enterprise Manager
STATUS | wrapper | 2010/07/01 18:05:24 |
STATUS | wrapper | 2010/07/01 18:05:24 | Launching a JVM...
INFO   | jvm 1    | 2010/07/01 18:05:24 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO   | jvm 1    | 2010/07/01 18:05:24 | Exception in thread "main"
ERROR | wrapper | 2010/07/01 18:05:24 | JVM exited while loading the application.
STATUS | wrapper | 2010/07/01 18:05:29 | Launching a JVM...
INFO   | jvm 2    | 2010/07/01 18:05:29 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO   | jvm 2    | 2010/07/01 18:05:29 | Exception in thread "main"
ERROR | wrapper | 2010/07/01 18:05:29 | JVM exited while loading the application.
STATUS | wrapper | 2010/07/01 18:05:34 | Launching a JVM...
INFO   | jvm 3    | 2010/07/01 18:05:34 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO   | jvm 3    | 2010/07/01 18:05:34 | Exception in thread "main"
ERROR | wrapper | 2010/07/01 18:05:34 | JVM exited while loading the application.
STATUS | wrapper | 2010/07/01 18:05:39 | Launching a JVM...
INFO   | jvm 4    | 2010/07/01 18:05:39 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO   | jvm 4    | 2010/07/01 18:05:39 | Exception in thread "main"
ERROR | wrapper | 2010/07/01 18:05:39 | JVM exited while loading the application.
STATUS | wrapper | 2010/07/01 18:05:44 | Launching a JVM...
INFO   | jvm 5    | 2010/07/01 18:05:44 | java.lang.NoClassDefFoundError: org/tanukisoftware/wrapper/WrapperSimpleApp
INFO   | jvm 5    | 2010/07/01 18:05:45 | Exception in thread "main"
ERROR | wrapper | 2010/07/01 18:05:45 | JVM exited while loading the application.
FATAL | wrapper | 2010/07/01 18:05:45 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
FATAL | wrapper | 2010/07/01 18:05:45 |   There may be a configuration problem: please check the logs.
STATUS | wrapper | 2010/07/01 18:05:45 | <-- Wrapper Stopped
Regards,
Pascal LARRAT
Edited by: LARRAT Pascal on Jul 5, 2010 11:44 AM

change the properties of Wily.exe as 2003 Server compatible.

Problem Wily Introscope Installation!

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