Problem With 100% Down Payment A/R Invoice

Question

Hi All,
I am facing a problem while creating a 100% A/R Down Payment Invoice.
Let me describe the steps that I have followed-
  1. Initially Customer C1 has :
                       Account Balance=0, Deliveries=0, Orders=0. It's a new customer.
  2. I am adding a Sales Order for this Customer.Details-
                       Total Amount Before Discount=9000, Tax=360, Total=9360
  3. Creating one A/R Down Payment Invoice for this customer and this Sales Order with -
                        DPM=100%, Applied Amount=9360
  4. After that I am creating Incoming Payment of that Down Payment.
                        Payment Means = By Credit Card. Amount=9360
  5. I create a Delivery document based on the Sales Order.
      Now Customer details is:
                         Account Balance=0, Deliveries=9360, Orders=0.
  6. I create A/R Invoice based on the Delivery and face the problem. Invoice Details:
                        Total Amount Before Discount=9000,Total Down Payment=9000,
                        Tax=360, Total=360, Balance Due=360
      Now Customer details is:
                         Account Balance=360, Deliveries=0, Orders=0.
My expected Result is in Invoice, Total Down Payment should be 9360(which is 9000, ie excluding Tax)
and Balance Due should be 0 (which is 360 now).
I expect all balances of customer should be 0 after step-6.
Am I doing anything wrong or jumping any step or is it a bug?
When I am doing down payment of 50% I am getting the expected result.

Answer 1

Hi Sibasish Sengupta
When doing A/R invoice automatically sap shows the down payment value and u should not add the document, if u add like this, what u have told it will happen like that only that is ur tax value will be cary forward.
To avoid this click in down payment check box and give ok or select that A/R down p[ayment then u check it its works fine. Ur A/R invoice will be a Zero value.
I have tested as per ur scenerio its works fine .
giri