Problem with 4g LTE

We are being charged overage since last November 2012. They said my 4g LTE spiked up in November to 11GB and I have the 4GB plan a month. I started fighting with verizon then and have been fighting since then. There is no way we are using that, my husband only get on the internet to check facebook and hotmail. I even took my battery out of my device and they still said I was using data. I told tech support last night that I was ready to take both our phones and this hotspot and tell them where they could put it, and he said ok that is fine whatever you want to do. Verizon said they have been issuing me a credit, but there is a problem, I have not noticed it on bill. They have sent me two different devices and I am still having problems. One night at 900 PM I got a text message that I was at
50% then I turned it off, next morning I got up and turned on computers and hot spot...was on 15 minutes and got another text message at 75%, then 45 minutes later got another text message 90%. Then by noon that day was at 100%. That was only checking facebook and hotmail. No downloads...no streaming movies, nothing like that. I have spoken with tech support today, and they said they put a diamond ticket in on my account, suppose to research my account and see what is happening. If by the end of next month I am still having problems I am probably gonna switch company's after 25 years...but I am through fighting. When I went to verizon store today they told me other people was having problems with the jet-pak. I think they need to get this fixed and credit all of us for the past 6 months for all the overage.

Make sure you have automatic downloads turned off on your computers os, and software update turned off as well.
Those 2 items will cause your data to surge. Another thing try changing your password on your hotspot as well.

Similar Messages

Iphone 5 having problem with LTE

Hello I seem to be having a problem with the Iphone 5. I live in the Denver CO market and use ATT service. After speaking with ATT the problem I am having is an "Apple Problem". So here is what is going on. Att recently launched LTE in Denver. I work on the edge of the LTE/HSPA network borders in Greenwood Village. So basicly I get 1 bar of LTE service and 4 bars of HSPA. That being said the one bar of LTE is dramaticly faster then the 4-5bars of HSPA. The Iphone seems to be doing something that I can't understand at all. Because it is having problems picking what connection to use it opts to use nothing at all. No HSPA no LTE just phone signal at full bars.
So I reboot the phone and BAMM! I have LTE 2 bars and great speeds for about 3min. Then back to nothing........ I am loosing my mind here anyone know if there is a setting or something that can be done?

Hi LSUZouave,
Even i am also experiencing same issue. Like during the day when tried doing browsing when i am on LTE, and it doesnt respond. If i reboot the phone, it then starts to work.
I am almost 99% sure , this has started happening since 6.0.2 iOS update.
APPLE support : In case, if you are reading this ... do you know a permanent fix for this by any chance, would it more like waiting for another iOS upgrade or can apple/att do something about it ?
-Neeraj

I am going to buy unlocked iphone 5.. i will be going to india nxt months and will stay there for a while... so my question is will i get warrenty in india.. and will there be any problem with using indian sims..?? thnx for the help..

i am going to buy unlocked iphone 5.. i will be going to india nxt months and will stay there for a while... so my question is will i get warrenty in india.. and will there be any problem with using indian sims..?? thnx for the help..

The warranty for the iPhone is not and has never been International.
Warranty and support are ONLY valid in the country of origin. The only exception is the EU where the entire EU is treated as one country.
If the device will be used in India, buy it in India.
An unlocked iPhone will work on any supported GSM carrier world wide. The LTE portion of a US purchased, unlocked iPhone is unlikely to work outside North America as it does not support the appropriate bands used in other countries.

Does anyone else have issues with Verizon LTE service on the new iPad?

I have the new iPad. I have noticed that issues with the LTE signal have gotten progressively worse. When my iPad is sitting in 1 spot it will switch from 3 bars, to no service, to 3 bars, and so fourth. I might be on a website, or in an app that is using data and it works great. Then at random it says No Service again. I just added my iPad to my Verizon account with their new family data plan, so they sent me a brand new SIM card. I feel like I can rule that out.
I just want to know if anybody else has an issue with their iPad dropping service at random and jumping all over the board. I also have an iPhone on Verizon and it is with me always, I never have this problem with the iPhone. My iPad will say No Service but my iPhone will show nearly full service.
Just to add, I have switched off LTE for periods of time to see if things change. (that way both my iPhone and iPad are on 3G so I can compare) Things are no different when just running LTE.
Any thoughts would be appreciated. I am under warrenty and I have Apple Care. I hate taking stuff in and replacing it if I don't need to.
I am also signed up with a developer account through Apple, and my iPad has iOS 6 beta. This problem did not start with the beta software. It was the case before and after. I guess I was hoping if it was an issue Apple would address it with one of the revisions in iOS 6, but now I am starting to wonder if it is hardware.
Thank you.

Try looking/posting here.
Adobe Support
Adobe Forums

Hey Apple when are you going to fix the problems with IOS 8.3??

Hey Apple when are you going to fix the problems with IOS 8.3??
Message is working weird.
I don't have internet service when I'm away from my WiFi, because my phone won't use LTE now.
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
If there's a fix coming when will we see it?
(I'm using iPhone6 plus)
I've tried everything else to fix the problems I'm having. Soft restart. Hard restart. Used your chat line. Called Verizon. Reset network settings.... Help!!!!!
I've posted on the Apple Communities about all this and I've sent in a couple of bug reports.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!

I have a Verizon iPhone 6 and am having none of those problems.
SueMac wrote:
Should I wait for a IOS 8.3.1 update or reset my phone to factory and start over?
Didn't they already have you do that? If you haven't, yes, you should restore your phone as new and test.
I live up in the mountains and MUST be able to access my Verizon LTE for information if there is a fire! I'm in California!
If you are in a situation where you may need emergency information, organizations such as the Red Cross recommend things like this:
http://www.amazon.com/Epica-Emergency-Digital-Flashlight-Certified/dp/B00CZDT30S /ref=sr_1_1?ie=UTF8&qid=1429463666&sr=8-…

What,s the reason to stop iphone 5?? Is there any problem with that phone?? Because still 4s is in market but iphone 5 is stopped.... What,s wrong with apple??

Why apple stoped iphone 5? What's the reason?? Is there any problem with that phone... Because iphone 4s is still in market.. But they stopped iphone 5.. What's wrong with iphone 5????

It was replaced by the iPhone 5C, which is essentially the same phone except for the case, better LTE converage and a larger battery.

Problem with a particular site

Why won't this thing (Jetpack 5510L) get into this site?
http://www.prepar3d.com/forum-5
This is the Lockheed Martin flight simulator site, it just takes forever to resolve the connection (if it ever does at all) and it's like molasses in January loading the pages once it does. Why? I don't have this problem with other sites?
Thanks,
Jim

I appreciate your replies guys. I tried the network-tools site and it blew right in instantly with a tracert of 9 hops. I then popped open a command window and ran a tracert from my own machine through the hotspot and it took 19 hops. What I noticed is that all the IPs are different when I run the tracert from the hotspot, look here:
Tracert run from network-tools site:
74.208.153.51 is from United States(US) in region North America
TraceRoute from Network-Tools.com to 74.208.153.51 [www.prepar3d.com]
Hop    (ms)    (ms)    (ms)            IP Address    Host name
1      0      0      0          206.123.64.46      -
2      1      0      0          173.219.246.92    173-219-246-92-link.sta.suddenlink.net
3      0      1      2          173.219.230.155    173-219-230-155-link.sta.suddenlink.net
4      0      0      0          206.223.118.141    eqix-da1.1and1internet.com
5      11      12      11          74.208.1.77    te-4-4.bb-c.ms.mkc.us.oneandone.net
6      13      12      12          74.208.6.106    ae-10.bb-c.slr.lxa.us.oneandone.net
7      12      12      12          74.208.1.117    ae-11.gw-distp-a.slr.lxa.us.oneandone.net
8      12      12      12          74.208.1.176    ae-1.gw-prtr-r4-1a.slr.lxa.us.oneandone.net
9      12      12      12          74.208.153.51    prepar3d.com
Trace complete
Tracert run from my machine:
Tracing route to www.prepar3d.com [2607:f1c0:83f:4500::1d:e9eb]
over a maximum of 30 hops:
1    4 ms    3 ms    1 ms 2600:100f:b115:c160:8940:ac96:b405:1e55
2    83 ms    81 ms    81 ms 2600:100f:b115:c160:0:3a:3bd2:6140
3    81 ms    81 ms 109 ms 2600:100f:b115:c160:528:200::
4    90 ms    79 ms    81 ms 2600:100f:b115:c160:528:200::
5    *        *        *    Request timed out.
6    85 ms 105 ms    92 ms 2001:4888:52:2010:528:2a1:0:1
7    89 ms    97 ms    88 ms 2001:4888:52:200e:528:25::
8    82 ms    85 ms    83 ms 2001:4888:52:2000:528:2a1::
9 115 ms    86 ms    88 ms 2001:4888:52:2005:528:1::
10    98 ms    83 ms    95 ms 2001:4888:52:2005:528:1::
11    83 ms    86 ms    85 ms 2001:4888:52:1001:528:24::
12    87 ms    88 ms    81 ms 2600:808:42f::1
13    88 ms    89 ms 104 ms 2600:808::e
14 101 ms    99 ms    97 ms 2001:450:2008:100::101
15 155 ms 134 ms 139 ms 2001:450:2002:c6::2
16 149 ms 144 ms 144 ms ae-10.bb-c.slr.lxa.us.oneandone.net [2607:f1c0:0:2::1d]
17 146 ms 148 ms 141 ms ae-11.gw-distp-a.slr.lxa.us.oneandone.net [2607:f1c0:0:5::d]
18 142 ms 139 ms 139 ms ae-1.gw-prtr-r4-1a.slr.lxa.us.oneandone.net [2607:f1c0:0:10::86:a]
19 156 ms 151 ms 154 ms 2607:f1c0:83f:4500::1d:e9eb
Trace complete.
...so then I did a tracert from my machine on another site I visit often and typically don't have issues with, notice the IPs look normal:
Tracing route to fsdeveloper.com [185.24.223.227]
over a maximum of 30 hops:
1    *        2 ms    1 ms my.jetpack [192.168.1.1]
2 429 ms    78 ms    88 ms 196.sub-66-174-25.myvzw.com [66.174.25.196]
3    80 ms    80 ms    80 ms 66.sub-69-83-159.myvzw.com [69.83.159.66]
4    81 ms    98 ms 100 ms 113.sub-69-83-158.myvzw.com [69.83.158.113]
5    84 ms    86 ms 101 ms 49.sub-69-83-158.myvzw.com [69.83.158.49]
6    89 ms    86 ms    86 ms 34.sub-69-83-159.myvzw.com [69.83.159.34]
7    92 ms 101 ms    87 ms 4.sub-69-83-144.myvzw.com [69.83.144.4]
8    *        *        *    Request timed out.
9    88 ms    80 ms    94 ms 129.sub-66-174-24.myvzw.com [66.174.24.129]
10    88 ms    87 ms    87 ms TenGigE0-0-1-0.GW4.POR3.ALTER.NET [157.130.183.193]
11    86 ms    88 ms    85 ms 0.ge-4-1-0.XL4.SEA1.ALTER.NET [140.222.228.147]
12    89 ms    88 ms    96 ms 0.xe-11-2-0.GW2.SEA1.ALTER.NET [152.63.105.202]
13 101 ms 121 ms    97 ms teliasonera-gw.customer.alter.net [157.130.180.62]
14 132 ms 137 ms 136 ms chi-bb1-link.telia.net [62.115.137.84]
15 170 ms 171 ms 172 ms nyk-bb2-link.telia.net [213.155.131.242]
16 230 ms 229 ms 229 ms ldn-bb2-link.telia.net [213.155.135.70]
17 249 ms 244 ms 244 ms adm-bb4-link.telia.net [213.155.136.79]
18 262 ms 236 ms 236 ms adm-b3-link.telia.net [213.155.135.35]
19 232 ms 232 ms 234 ms hlm1-bfr1-as1299.tilaa.net [62.115.42.158]
20 238 ms 238 ms 236 ms hlm1-cr1-v1032.tilaa.net [164.138.24.33]
21 218 ms 233 ms 239 ms hlm1-pod9-vc9-v1054.tilaa.net [164.138.24.55]
22 251 ms 342 ms 241 ms vps-8048-2348.cloud.tilaa.com [185.24.223.227]
Trace complete.
So I'm assuming the difference in those IPs are the problem, what is that about and why does the hotspot mask the IPs like that where the network-tools site doesn't? I guess given that Lockheed Martin is the world's largest defense contractor and it's probably vital to national security that their site be secure it would stand to reason that they might be using security techniques that most sites don't use. I spend a lot of time on flight simulator forums (I am an FS developer and also on the beta team for the Prepar3D sim) and someone usually throws up a post about it somewhere whenever there's a problem with one of the major FS sites. Avsim.net for example is always flakey and there are usually 2 or 3 threads a month on the various forums where someone is complaining about it. I can't remember ever seeing a thread about the Prepar3D site so I can only assume I'm the only one who has problems with it. Further it seems like once I finally get in I can usually surf around the forum without much trouble, it's like once the initial connection has finally broken through then data is allowed to flow almost normally.
I tried disabling IPv6 although I'm not sure if I did it right, I found it under Settings > LAN in the jetpack admin page. Is that the right setting? It rebooted the hotspot when I unticked the box but it didn't seem to change anything with regard to getting into the Prepar3D site so I put it back. Maybe I changed the wrong setting?
BTW I usually run the hotspot in "EDVO only" mode since it just seems to work better than "Automatic (4G LTE, CDMA) which was the default. Where I live I've seen 4G service only two or three times in the 3 years I've been on Verizon, those were all back when I was using the Samsung SCH-LC11 hotspot, I've never seen 4G (here) with this MiFi unit. I don't really have a problem with that as it's not advertised as a 4G service area according to the coverage map and in general the MiFi device has been quite a bit more reliable than the Samsung was. I have had the MiFi connected to my sister's laptop in town 5 blocks from the cell tower and seen 4G downloads at 3 MB/sec.
Thanks again for your replies.
Jim

Has Apple fixed the problem with 4G cellular connection?

Has Apple fixed the problem with 4G cellular connection on the iPad 3?

Cellular connection problem was for US connection in Houston, Texas. Have an iPad 2 which functions perfectely on Wi-Fi or 3G. Bought an iPad 3 strictly to get the increased speed from the 4G LTE connection. Purchased on with the AT &T cellular. Wi-Fi functions fine, but 4G LTE connection is terrible when it connects at all. Went to AT&T and they said no problems with service in my area, but never get over 2 bars and most times, Web pages load very slow or will hang and not load at all. Went to the Apple store and they said it was AT&T network problem and went to AT&T and they said no problems with their service. Went to the Apple communities forum here and discovered that many people were having the same problems with the 4G LTE cellular connection on their iPad 3's. Didn't seem to matter if it was AT&T or Verizon. So I decided that I would just return the unit and wait for Apple to fix the problem. Hence my question.
Appreciate very much your time in responding to my question.

There ain't any problem with the iphone5

There's been lots of talk about the iphone5 battery issues. I'm one of those unlucky iphone5 owner who got some problems with the batterie. Some thought it was related to ios6. I can tell you it has nothing to do with it. I was concerned about the product quality because of what I was experiencing but I knew it wasn't something that would get out of Apple's control. They were kind enough to monitor my device and also kind enough to change my phone. Since I got the new one, I can tell you that my battery issue is forever gone. I only lost 25% within a period of 11 hours using it normally. I'm running all features, including LTE,bluetooth, wifi, traffic and so on. It is performing as well as my iphone4. So if you have problems with your phone, go back to Apple Store and they will change your device. I do appreciate Apple!s customer's service and so should you. As for iOS6, I've upgrated my iphone4, ipad and ipod and there's nothing to worry about. It's not draining my batteries any faster than iOS5, not at all.

Using Apple Hardware Test
Kelley Computing - Rember
But it's covered by Apple's warranty - if you ask, they should erase & reinstall OS X then if it still panics without adding any 3rd party software, there has to be some problem with the computer.

Problem with validation - can this be fixed?

Hello I used an online tutorial to create an "express CSS
menu" the menu looks really good but it does not validate and in
IE7-Vista every page you try to access prompts an error that says
"Problems with this webpage may prevent it from displaying
properly.... error object expected..."
Is there anyway for me to fix this and keep this menu??
here is the link:
http://122.252.5.31/~lisa927/index.html
I did validate the menu example I used before I began but did
not realize the example used doctype html 4.01 and I am using xhtml
1.0, if I try to change my doctype to html 4.01 I get all sorts of
errors so my question is can i make this menu validate in xhtml
1.0???
shontelle

> <script type="text/javascript"
src="p7exp/p7exp.js"></script>
>
That would be correct assuming the file is IN THE TEMPLATES
FOLDER. It
should not be.
All links in the TEMPLATE file *should* be one of three kinds
1. Relative to the template file, e.g.,
<a href="../ (meaning that you must go up one level from
the template folder
to reach the root of the site, hence all other files, since
none of them
should be in the templates folder)
2. Relative to the site root, e.g.,
<a href="/ (meaning that one would begin looking for the
linked file at the
root of the site and follow the pathing from that point)
3. Absolute, e.g.,
<a href="
http:// (meaning that the link is to a page
external to the site).
If you are seeing any other kind of link, then it hasn't been
made properly.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"shonts" <[email protected]> wrote in
message
news:g16sce$a2k$[email protected]..
> HI something very strange going on.
>
> the code in my template reads : <link
href="../truestyles.css"
> rel="stylesheet" type="text/css" media="screen" />
> <script type="text/javascript"
src="p7exp/p7exp.js"></script>
>
> but when all the child pages created from the template
the code appears
> <link href="truestyles.css" rel="stylesheet"
type="text/css"
> media="screen" />
> <script type="text/javascript"
src="Templates/p7exp/p7exp.js"></script>
> <!--[if lte IE 7]>
> <style>
>
> The file "templates" is added there is nothing in my
templates folder but
> templates.
>
> if you access
http://122.252.5.31/~lisa927/p7exp/p7exp.js
where the
> template
> tells you to you will see the file has been uploaded.
>
> any ideas why the "template" is being added to the code
on child pages??
>

Problem with Access Point app

Yesterday I experienced a problem with my internet sharing where it wouldn't start and gave me an error: Connection not shared, Internet sharing isn't currently available
. I ran across an article on wpcentral.com where they suggested installing the Access Point app from this thread:
http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082
Now I've done that and I see 3 profiles in the app, only 2 are LTE. Activating either of those LTE profiles now gets me an error when trying to internet share that looks like this: Connection not shared, To enable tethering on this device, go to att.com/mywireless or dial 611. When I use the 3g access point profile I get the same message I was getting yesterday.
At this point I don't think this app is doing anything for me. I dont' use multiple sims, I'm not a world traveller. I also don't know which profile I should be on. I'm clearly in over my head and would like to just take a step back. However, I can't see a way to uninstall the app as it's now in settings. How do I get myself back to where I was yesterday?
And for bonus points, does anybody know what the original error I was getting means?
Thanks,
Joel

Hi Adrian,
Yes, I've tried a soft reset to no avail. I've gone to both the AT&T store and the Microsoft store and neither of them have any thoughts on what's going on. At this point I think I will need to replace the hardware since I've not found a solution from anyone.
Thanks for you help.
Joel

Due to the rumored heat problems with the iPad 3, is there a danger in using a leather case design for it.

I recently purchased a 64 GB Verizon LTE iPad, along with a Bear Motion leather case designed specifically for that model. I've been reading a lot about the heat problems with the new iPad and although I haven't noticed them on mine, I'm worried that putting it in the case may cause worse problems. Is this something I should be concerned about?

Unless you have a defective iPad you should be fine. The only time it should be heating up is when you're running an intensive app like a game that's working the quad-core processor and the screen. I bought a Targus leather case for mine and play InfinityBlade2 on it and haven't noticed any heating issues with mine, but the part holding the iPad is plastic, so it can disipate heat better.
If your iPad gets too hot it'll warn you, so I'd use it for now and see what happens. It'll shut down before it causes any permanent damage.

Has anyone noticed a problem with low/no volume after update to iOS 8.1.3 ?

HHas anyone noted a problem with low or no volume after update to iOS 8.1.3?

Although this reply is late. I just want to share that I have the same issue - no LTE after upgrade to 8.1.3 on my iPhone 5. No matter switch on/off iPhone or LTE option or Airplane Mode - they all didn't work....but after an upgrade to 8.2 today. I got my LTE back now after a month...not sure if it is a bug or a reset work. Good luck to anyone who looking for the resolution of same issue.

Problems with coverage and signal in other countryw

Hi, I am out of my country, I am traveling, and I have problems with coverage, the signal is not stable it come and go.
I have a Europe plan active with my operador, and with my previous Arc S, I dont have this problem.
Any solution ? Other people with this problem??
Regards

Please do let us know how you go. LTE coverage is still quite new and even non-existent in many places and as such this can certainly cause the problems you are facing.
What are your thoughts about this forum? Let us know by doing this short survey.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

A number of problems with my HP-655

Iv'e had this laptop for nearly 2 years, but actually using the thing for about 6-7 months because its been sat in a laptop bag due to it not functioning AT ALL.
1. After 3-4 months of getting it, it would not boot up, i got the black screen and blinking caps lock ( which im aware is coding for a cpu failure an other things like that ) after about a week straight of trying i gave up, put it in a laptop bag an didnt get it back out agen for about a year. ( i had yet ANOTHER hp compaq laptop prior to this one that did the same thing. )
2. i got the laptop out one day and it decided to boot up. it gave me the option to do a system restore, which i did.
That seemed to do the trick, so after i was done using it, i tried to shut it down. it would get to the blue screen ' shutting down ' and would just stay like that....
3. For some reason everytime i booted it up again it asked me to system restore, i must of done this 6-7 before it stopped.
4. After about a week of it functioning well again, out of the blue, the keyboard started started typing specific keys like they were being pressed and held down and because of this the keys that turn up and down the screen
brightness have been affected as my brightness jus goes down randomly ( when it feels like it ) which it will do for quite a while at times, its quite annoying having a picture of a brightness symbol constantly in the middle of the screen.
So i have had quite a few problems with this, i got this with a phone contract which was nice but if you are going to pay money for something every month, you expect the thing to at least function perfectly. i didnt have insurance for this laptop so i have not bothered to contact HP and im pretty sure the warrenty has well ran out by now. it seems to jus come down to faulty hardware.

Hello, @chris_66
To get your issue more exposure I would suggest posting it in the commercial forums since the HP ProBook 655 G1 Notebook PC is a commercial product. You can do this at Notebook - HP ProBook, ZBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
The support page for your product may be helpful in the meantime:
HP ProBook 655 G1 Notebook PC.
I hope this helps!
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Problem with 4g LTE

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