Problem with 5800

Since I downloaded the latest version of the firmware, I have being seeing system error popping up on the screen especially when the phone is turned back on.....can anyone tell me why this is happening?

1.backup your data
2.soft reset your phone using *#7370#
if it still exists,
3.hard reset your phone, turn it off then press and hold green + red + camera while pressing power button
if it still exists, re-install the firmware
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

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Software Problem with 5800

Hi,
I am using 5800 with the software version V 30.0.011. My set gets hanged when during an incoming call or an incoming message. the ringtone stays stuck so is the vibration... I cant stop it by any ways .. The only way is removing my battery.Cant even switch it off.
Is this a usual problem with 5800??

No it is not. Is the phone new? Also your software may be updated. The latest version if v40.
Also please check if the problem still occurs if the memory card is not inserted.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Problem with 5800 video playback

I am having problems with high quality playback on my 5800. When I transfer videos using high quality encoding through the OVI suite or through an external converter, and play it back on the phone, it practically never plays smoothly. it suffers from frame skips and hanging of videos in the middle of playback while the audio still continues in the background. this also holds true for the videos that came with the phone. is there any way to smooth it out. I am presently downloading the firmware update but I don't think it will fix the issue since it was not mentioned in the update list.
any help will be greatly appreciated.
thanks.

I installed the new firmware and, as I expected, it hasn't solved the problem

Problems with 5800 software

I bought my cell phone about three months ago, and everything has been working perfectly by now. However, about 4 days ago, I started having problems with software: every time I try to access messaging from the main menu, nothing happens; and this same situation occurs when I tried to read a message right after receiving it.
The thing is I can not access my messages from the cell phone, and it includes all the messaging section, I just can not access, and I don't understand what is going on. Could some one help me on this? Thanks.

Did you install anything new recently? Are all the other apps working and is Messaging the only issue? You can try a few things:
Turn the phone off and then on again
Try a soft reset
Try a hard reset
Note about suggestion 2 & 3 (you can find the codes to do this in several posts in the forums) make sure you have backups of all important data on the phone! You may lose information in the process.
Lumia 920, Lumia 800
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428

Problem with 5800, call processing is too slow.

i have a problem with rejecting calls and recieving as well as dialling. it takes to much time to process. when a caller calls me they hear the dial tone for about 5 seconds then i get the call on my phone.. when i use third party software for automatic rejecting calls, the caller hears the dialtone for like 10 seconds or more then it gets rejected which is really annoying. please help me. is there a solution for this? this is not the network problem coz my sim n rejecting calls on other phones work fine. AND ALSO wen someone calls me i get the call alert like after 10 seconds, its very slow!!

Make sure you have upgraded to 1.1.1 which fixes volume problems.
Note that it will NEVER be as loud as standard cell phones but it should improve the volume so you have no problem hearing it in the car.

Restart problem with 5800 XM

Hi all,
i just buy nokia 5800 xm, and it was great...but i found a strange problem ! when i do servel prosses together like : open video + recive bluetouth , or open a music + browsing the internet....ext ) the phone sometimes suddenly restart ! and the screen slowly tun off, then the phone automatically switch on .
i try to update my phone software to the last ver 40.0.005 but the problem still !
what can i do ?
and what u think the problem is? software or hardware ?
btw im sure that ther is no virus especially i format the phone (hard format )
regards

It could be two reasons:
1. A system file on your card is corrupted, maybe a file for the task manager app. To check, remove the card, perhaps replace it with a newly formatted one and try to recreate the problem. If the problem does not occur if there is no card or using a newly formatted one, you need to either run a diskcheck on your old card, or if that fails, format it.
2. RAM issues. Some of your apps are memory leaking, and you arent able to manage your RAM properly. I would advise you to Google for tutorials on signing apps and look for Memcheck and KillMe.
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WLAN Problem with 5800 - No Gateway Reply

Hey, basically my problem is similar to most of the ones about the 5800, but I'm trying to connect to my university network, so I can't play around with any of the settings of the network, I was just wondering if anyone had connected to a network like this one, or if they have overcome the no gateway reply problem, or just if you had any advice. Thanks, Phil

Hi,
search this forum with the following search term:
"e65 WLAN 802.1x TKIP PEAPv0"
From the results you should get some ideas on how to proceed.
Cheers,
Timo
Message Edited by timou on 24-Feb-2009 12:26 PM
2110i | 3110 | 6110 | 6210i | 9210i | N95

Problems with 5800 v 21.0.025

Hi
After updating i have 2 new problems:
1)
WLAN is always turning on eventhough i disable it.
This uses quite a lot of battery.
I have seen another topic regarding this, but here the Google Maps was the problem. I havn't installed this app.
Isn't there a way to completely shut off the WLAN feature then?
2)
Message indicator. Quite nice they have reduced the blink time, and introduced an "in service" blink feature also (which i have disabled). But it happens quite often that even though i have read the SMS, then the indicator keeps flashing.
br Lars

rajahganesh wrote:
Hello everybody, I have a nokia 5800 XpressMusic and it works great. But the recent update for the version 21.0.025 has a bug( i dont really know whether if it is a bug . I am just posting the topic here because i am experiencing this issue with my own 5800). The White light (center button between the red one and the green one) continuously blinks at regular intervals even though i dont have any missed calls or unread messages. This consumes a lot of battery of my phone.
Second thing
Wi-Fi always seems to turn on automatically. I have read all the possible options that other members have posted in here and tried that with my phone but i am very sorry to say that nnone of them worked out.
This light is the main thing i am getting annoyed at.
Is there any way to stop it when no missed calls or unread messages are present?
Thanking you
P.S. I request nokia personnel to take this issue seriously and release a version which has all bugs rectified(possibly)
First problem u mentioned is not a problem.. it's a new function called "breathing light"
u can deactivate it by Menu>Settings>Phone>Notification Lights>Standby br. Light>Breath. Light on/off
As for ur wifi problem, not sure what settings u've tried but for me I can turn off Wi-Fi auto detect
try this Menu>Settings>Connectivity>Wireless Lan>Options>Show WLAN availability = Never
Message Edited by tunge80 on 18-May-2009 09:06 AM

Problems with 5800 update.....

I updated my software to 40.0.005 few days ago. However , now there are a lot of problems.
1. the answer tab on screen does not function while there is an incoming call.
2. the alarm cant be switched off using touch screen .
these are the key features i use all the while as evry1...
Help plz...

watch this :
How to answer a call in 5800 v.40
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Started From Nokia 3310 , Now with Nokia N97 v.22.0.110 + N900 PR1.2

Problems with 5800

Last week i bought N 5800 XM and I'm very disappointed. I can't open PDF docs, but this is on second place. The major problem is that when i'm deleting contacts, phone gets restarted, not on every contact, but often (on every 5th in average). I download the latest firmware, but here it comes again... I don't know what to do. Please help me

It says "Not updated" because an NSU update resets the update marker. Had you done a FOTA update meanwhile, the date you did it would show up there.
It looks like you need to reset the phone. In fact that's the first thing you should do when you get it, really, even before updating it.
Back the phone's contacts, calendar events, messages and anything else you want to except the settings. You can do this backup to the memory card (look in the file manager).
If there's any password protection on the memory card, remove that protection.
Once that's done, dial *#7370#. Supply the security code when prompted (the default is 12345 so that's what it'll be unless you've changed it.
The phone will reformat its own memory (but not the memory card) and reboot.
Go back into the file manager and restore the backup you made earlier. Also reinstate the memory card password protection if it was on before.
You'll have to redo your profile/theme/etc. settings, but that's all.
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Problems with 5800 and maps update.

Thats my problem. Using last firmware and its for long time being this problem.
Thanks for answer.

Hi viper_01
Nokia Maps Updater application no longer works and you should use OVI Suite on PC now.
Happy to have helped forum in a small way with a Support Ratio = 37.0

Problems with 5800 music Xpress

Hi
I have had my Nokia 500 music Xpress for approx 8 mths now and i love it
but about a month ago it turned itself off and i thought it was just a one off,
it happened a few times, I would remove battery and sim and put them back in and turn phone back on. I will a get few days when i have no problems and then it will do it again sometimes 5 or 6 times a day.
Yesterday It happened and i really thought it was not going to come back on.
Eventually got it back on but i havent a clue why it should keep doing this and don't have a clue what to do to rissolve it... is it the software/battery or the phone?
plz help.
thanx
Caz
Solved!
Go to Solution.

Thankyou Ell_Saint_Blues
I shall try both
most appreciated for help from you both
I'll shall report back and let u know how i get on.
Thanx again
Caz

Litlle problem with nokia maps for 5800 xm

hi evryone,
i have a problem with nokia maps for my 5800 xpressmusi which is i cant find my acces point when itry to GO ONLINE
please help thank you

Hi,
When you switch on your device for the first time, the access points may be configured automatically based on the service provider information in your SIM card. Otherwise contact your operator or service provider to receive the access point settings if you cannot find it..

Having PROBLEM with playing videos on my 5800

Hi all,
I bought my nokia 5800 2 days ago, and i am havig a problem with my videos.
When i try to play a video (MP4) SOMETIMES it plays it without a problem, but SOMETIMES it plays a black screen with sound. And the most strange thing is it can play a video and in few hours it will just play sound on the same video!!
Please try to help..

pavilion_alex wrote:
phones like 5800 and other similar must be updated because a new update solves the existing problems on the device.
download and install this http://www.nokia.co.uk/get-support-and-software/download-software/device-software-update/download and carefully read the instructions it gives you before the update.
...Or return the phone and replace it with something from another manufacturer that either A) works out of the box, or B) doesn't require such an awkward and painful update procedure. Nokia seem incapable of either.
Message Edited by garnett on 26-Oct-2009 12:49 PM

This is my problem with nokia 5800:

this is my problem with nokia 5800:
my phone is updated.
sorry my english isn't good
1. music player have too much problem and player hang too much,too much ,too much.and earased playlist and all songs in playlist and from music player then i should earase songs from my phone then retransfer to phone
2.music player sometimes hang at the end of song and I should restart my phone!!!
3.Oh INTERNET!often when I work with internet and click above a link phone hanging and restart browser and I huffy!!!
4.messageing has not recently use numbers and I should alwayes add my numbers from contacts but nokia java mobiles in part of "To" has recently used numbers shortcut!!!
5.when dialling a number and failed,I should heare the error trump for 7 second and don,t disconnect with any key!!!!
6.after i update my GPS some of entertainments isn,t in new version, such as take photo from map nad altimeter and ...!!!
7.photo camera has not sound off or intercept the voice!!!
8sometimes remot of player dosn't work and I should pause music then replay to work the remote
9.the camera has not 16:9 aspect ratio.but 5800's lcd is 16:9
10.Note applicatin has any shortcut for sorting notes
11.bluetooth should saved in phone memory and if memory be full or the shared file is longer than memory phone we can't save that on phone!!!
12.delivery report dosen't shown at inbux and I should that from Delivery report part and if number of messages is more than 20, we can't know delivery report!!!
13.

1.
2. Their different teams. As I said, this is not a big issue unless more people send emails to Nokia asking for it, and no, as far as I can see, only a minority cares for this issue. Nokia will not spend to develop something in an OS that only a few people care about.
5. Its an OS design. Either live with it or buy a new phone.
7. It seems you do not understand what "country dependent" means. It depends upon your country's rules and regulations if this is available, and if the majority of the countries in the world are making laws for the prohibition of silent cameras, Nokia cannot do anything about it. If they break this law, then that country will not allow Nokia phones to be sold in that country, which is bad for Nokia. Personally I dont understand why people want to remove shutter sound.
9. The setting to get 16:9 ratio is yes, software, but you also have to consider the sensor hardware. The sensor hardware is able to receive light in the same ratio as the pictures, and not in 16:9 ratio. Hardware cannot be adjusted. You yourself said you work with an SLR camera, and if you look through the viewfinder, you see that the camera lens sees the view in a "square" ratio as well like the phone. Creating software to render a picture in 16:9 ratio is just simply creating software that cuts off the reception of light in the top and bottom part of the picture so as to create a 16:9 effect. Meaning the camera is not utilizing the full 3.2 megapixels of the phone, and the result is just the same as getting the picture you took and editing it on your PC to show a 16:9 ratio.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Problem with 5800

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