Problem with a rented movie in Apple TV

I rented a movie in my AppleTV, after a big loading time, by mistake I stopped the the loading. Now I only get the "thinking" disc and cannot confirm the rent. What do I do to get the movie back?

Hello Alejandro 85,
It sounds like you rented a movie and cannot find it to watch it, and also cannot rent it again.
Check out this info from the article named:
How to rent a movie from the iTunes Store on Apple TV
http://support.apple.com/kb/ht1498
You can see all the movies you have rented on the top shelf of the main menu when navigating to Movies. Rented Movies will also indicate when they are due to expire. Once expired, they will no longer be available in your Movies shelf.
Thank you for using Apple Support Communities.
Cheers,
Sterling

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