Problem with Acrobat Pro X trial

Trial screen for acrobat pro x, is blocking access to original adobe. Tried deleting & see no more file & it is still doing it.

Hi, Thy-God,
Would you mind giving us a bit more information? That will help us diagnose the problem.
Can you tell us more about the error message you get?
When you say it blocks access to original adobe, would that be an earlier version of Acrobat?
Thanks,
Kirsti

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Hello from Paris
Thanks for your help
My acrobat reader version is 9.4.0
mY acrobat pro is version 8.2.5
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but when i open the acrobat pro the document is not visible it is blank
Because i need to change the pdf i do not need to read it only..
Am using a mac intosh Mac OS X 10.6.4
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nathalie
Le 19 oct. 2010 à 21:33, Russell Goodman a écrit :
Can you supply us with more information?
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Is is just one file or all PDFs?
>

If I install the update to Adobe Reader 10, will that cause problems with Acrobat Pro 9?

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[https://support.mozilla.org/en-US/kb/set-how-firefox-handles-different-file-types
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Here's what it looks like (I work in french, hope you can understand)
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Acrobat Pro XI trial message

Why do I get an Acrobat Pro XI 'trial offer message when I try to open a document in acrobat reader. The message prevents me from opening the documents with one click. I then have to save the document and use open with instead.

Ok, I realise there is another problem. The screen shot shows Acrobat XI Pro - that's the current version.
But the serial number you have is from an old product (sold 2008 until 2010), CS4. That includes Adobe Acrobat Pro, but it is version 9.
So, you may find you have Acrobat Pro 9 in your Start menu. Certainly you can't use the serial number you mentioned, from CS4, to make the Acrobat Pro XI demo work.
So, I guess the next question is
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- or is it just a demo you wanted to try?
(Installing Acrobat XI probably uninstalled Acrobat 9, which is another and rather awkward problem).

Problem with Acrobat Pro X trial

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