Problem with activating music subscription

I bought an AT&T Lumia 920 in US and I'm now living in China. I found the awesome unlimited music download feature of the phone not until recently. But I am having trouble activating it. I phoned Nokia US and they told me it's because I'm in China. The IP address isn't allowed. Now I'm DESPERATE looking for ways to activate it! Windows Phone 8 doesn't support VPN so I can't get a US IP on my phone. It's one of the best things of a Lumia, don't ruin it for me! I can give you my IMEI number and my Nokia account, would someone PLEASE help me?
I love Lumia 920

Hi Ikillthehulk,
Welcome to Nokia Support Discussions!
Nokia Music Unlimited is only available in 3 countries: China, Indonesia and India. Here's a detailed explanation for this:
It is not the case that all phones of a particular model in the world have the exactly same software, each has a product code which identifies it as belonging to a particular country and may have certain customised features and/or apps included as part of the software to suit local market conditions and needs.
There are two ways in which Nokia Music Unlimited can be available to a particular phone:
It is provisioned in the factory when the phone is manufactured, which is what happens in the majority of cases and is true of Lumia 710, 800 and 900 models being produced for the Indian market with the latest software already installed.
It is added to the phone as part of a software update, as was the case with Indian Lumia 710 and 800 models with the latest update.
Nokia Music services are limited to specific countries due to the licensing agreements that exist with the record companies who own the rights to the music. For this reason, only phones manufactured for sale in India are factory-provisioned for Nokia Music India services, and only Indian product codes were provisioned for Indian Nokia Music Unlimited services as part of the recent update.
Buying a phone abroad sometimes gives you the advantage of having a particular model before others in your country, but buying a phone at home ensures that you are able to take advantage of special services intended for your home market, like Nokia Music Unlimited in India, and also ensures that you have full warranty support in your home country. - michaels 
Source: http://discussions.nokia.com/t5/Music/Nokia-Music-Unlimited-on-Lumia-phones-in-India/td-p/1540728
***This applies for the 3 countries that supports Nokia Music Unlimited.

Similar Messages

  • I own an iPhone 4s come across a problem with syncing music to my phone.

    I own an iPhone 4s and I have recently come across a problem with syncing music to my phone. Whenever I try to sync it, nine or ten songs get synced then the sync cancels. It only syncs the first song on each album but not for all of them, some of the albums don't sync at all. I have been dealing with this problem for a while. I have updated iTunes to the newest update and iOS 7 to the newest update.

    Well, the fact is, you have a carrier locked iPhone...locked to Verizon, to be specific. The only way that phone will work is if it is first activated on Verizon's network. Once you do that, you can then request that Verizon unlock the sim slot. However, once Verizon unlocks the sim slot, I doubt you'll be able to get the phone to work with any GSM carrier in the US. The unlocking of the sim slot is done for International travel outside of the US.
    If you want to use Straight Talk, your best bet is to sell this phone & use the proceeds to purchase an officially unlocked iPhone 4S directly from Apple.
    Good luck.

  • Yoga Tablet 10" - update to Android 4.4 and further problems with Google Music

    Hi everyone.
    I've just upadated my Yoga Tablet 10" to Android 4.4. Whole process went smoothly but afterwards I'm experiencing some problems with Google Music. Playback is "skippy" or "choppy", even if whole song is downloaded. Every 15-25 seconds there small pause, which is quite annoying.
    Local music files (uploaded through usb) seem to work just fine.
    I've even tried resetting whole device to factory settings but without any success.
    I also have an impression that youtube playback is not so smooth as it used to be in Android 4.2...
    Has anyone experienced something similar? Any hints or sollutions?
    Lenovo Yoga 10 (B8000-F), Android 4.4.2

    acepuresd wrote:
    Hi,
    I tried updating my B8000-F to android 4.4.2 and it won't take.
    Any help, anyone?
    Thanks,
    Ace
    http://forums.lenovo.com/t5/Idea-Android-based-Tablets/KitKat-roll-out-for-Yoga-Tablets-starting-Jun...
    "For those wondering where the KK OTAs went, I had them pulled while we work through issues."

  • I am having problems with my music collection, after burning all of my music to the computer I organized it into folders and placed it in the iTunes Folder. Starting on a new computer now. I can get my music from old computer?

    I am having problems with my music collection, after burning all of my music to the computer I organized it into folders and placed it in the iTunes Folder. As of now i realize this was a mistake. Starting on a new computer now. I cant get my music to transfer from the itunes folder on the old computer? I keep getting error "Can't Read from the source file or disk." Whenever I got to folder properties its always checked read only. But when i play the song it works just fine. Im sure this is just because I added music into itunes folder but is there anyway to fix it?

    WMA files are 'window media audio' files, which is a Microsoft format. If you want to add them to your iTunes library on your Mac then you will need to convert them into a compatible format first. If you still have your windows machine then iTunes for Windows can convert them from WMA to MP3 format : https://discussions.apple.com/message/24158701#24158701
    Or try a search for, for example, 'convert wma to mp3' to find programs to convert them.

  • HT201272 I spend a considerable amount of time in Asia and am finding the ability to download previous purchases now shown on my iCloud account.  Music appears fine and most movies are OK but I have problems with all music videos included with album purch

    I am finding the ability to download previous purchases now shown on my iCloud account to be difficult.  Music appears fine and most movies are OK but I have problems with all music videos included with album purchases.  Any ideas?

    Phillip_dc wrote:
    Firstly, I purchased my first iPhone a few years ago, since then there have been a lot of apps released, a lot which I downloaded for free, tried and deleted from both my phone and my iTune 'Apps' Panel. What bothers me is when I do get a new iOS device, iPad and/or iPhone 5, and I don't want to just copy the back-up of my current iOS device to the new one, then to get the apps I want I will have to scroll through countless useless 'trash' applications in my purchase history to 'cloud download' the ones I want.
    Just sync the apps you want from your computer. You don't need to redownload them directly on the iPhone Purchased list.
    Will Apple be employing such a feature, a 'permanently delete/un-purchase' feature?
    Dunno.
    Send suggestions here -> http://www.apple.com/feedback/

  • I am still having problems with my music videos freezing (all purchased from iTunes) since the update.  Have restarted, rebooted etc. and it is worse than before.  Help!  Spent a lot of money on these and they won't play properly.

    I am still having problems with my music videos freezing (all purchased on iTunes) since the update.  The first day of the update, no problems...played 6 hours of music videos and no freezing.  Today...every single video froze!!! So frustrating!  I rebooted, restarted, powered down and no help.   I would appreciate any suggestions.  Thanks.

    I don't know how to do this without using a mouse point.
    This may help, http://www.computerhope.com/issues/ch000542.htm
    As for question #2, you call tell how iTunes is sorting songs by the up or down arrow next to a header name.
    Even the original order that the songs were entered or date added or last played can be sorted.
    Much easier with a mouse or touch pad.

  • Problem with activation

    The error code is:E_ADEPT_REQUEST_EXPIRED
    WHO CAN HELP ME?

    Are you really having this problem with activation, or are you having it after activation when you try to read a book?
    If it is for a specific book ...
    If it is a loan check it hasn't really expired.
    Then verify that ADE and any devices are set to correct time and timezone.
    If it is for registration ...
    Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
    Uninstalling and reinstalling does not help.
    Unfortunately, it often then gives misleading error messages about what is wrong.
    A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
    This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
    Restart ADE, and then reauthorize with your (old) Adobe ID.
    In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
    ~

  • Problem with trasferring music from itunes to Iphone 3Gs.

    Hi
    I have a problem with trasferring music from Itunes to Iphone and that is,
    as soon as I finish transferring music to my Iphone, Itunes suddenly stops at the stage of where it says (at the top-centre of the screen), 'Sync Min's Iphone'.
    Due to this reason, I've restored my Iphone a couple of times and reinstalled itunes but same problem occurs whenever I try to transfer music.
    It appears music are successfully transfered since I could play the music on my Iphone but I wanna fix the problem since it's pretty annoying.
    is there anything I can do about it?
    Thanks
    Message was edited by: Minsik Park

    Make sure you have the latest version of iTunes (8.2.1?). If so, I'd reinstall iTunes, if the phone is otherwise working fine.
    Phil

  • Problem with trasferring music from Itunes to Iphone

    Hi
    I have a problem with trasferring music from Itunes to Iphone and that is,
    as soon as I finish transferring music to my Iphone, Itunes suddely stops at the stage of where it says (at the top-centre of the screen), 'Sync Min's Iphone'.
    Due to this reason, I've restored my Iphone a couple of times and reinstalled itunes but same problem occurs whenever I try to transfer any music.
    It appears music are successfully transfered since I could play the music on my Iphone but I wanna fix the problem since it's pretty annoying.
    are there anything I can do about it?
    Thanks

    I am having the same problem however i get a error 13001 message and my itunes says that there is music in my iphone but there really isnt.. any one have a solution???

  • Problem with iTunes Music Playback

    Hi, I like using itunes but im having a problem with the music playback. If i have just itunes running and some background programs i.e. anti-virus playback of music is fine but I want to be able to surf the web, and play my games while listening to music. However when i try to so this the sound becomes muffled, choppy and can skip and slow down all in all its impossible to listen to. I thought this may be a problem with my PC but its not a slow one. I tried Windows Media Player and while browsing the net, playing my games etc playback was perfect. Also ive done everything on this page> http://docs.info.apple.com/article.html?artnum=93610 but still had no luck. Now i will use media play if i have to much i much prefer itunes ans it has all my libary sorted out. Any help would be brilliant.
    Thanks
    Mark

    Even though you LOVE iTunes, there are many other programs out there that don't require extra software to be installed for it to function....there by freeing up your CPU to run more programs.
    I would seriously look into trying something different that doesn't need to hog so much system resources....until they reduce their program's needs.
    Try something like Winamp or Musicmatch Jukebox.
    You can have your library to show up pretty much the same way that they do in iTunes. You'll just have to read through the user guides to get it exactly the way you want it.

  • I have problems with activation, after delete mi Iphone from Icloud.

    I have problems with activation, after delete mi Iphone from Icloud.

    Hello Sikiz 21,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPhone: Troubleshooting activation issues
    http://support.apple.com/kb/TS3424
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Best of luck,
    Mario

  • Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number:  *********

    Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number:  *******
    <Edited by Host>

    Hello Khayalh,
    You should be able to link your phone number by following the steps in the article below. From your iPhone, sign out of FaceTime and iMessage and then sign back in and it should link. Check in the Start Conversation With and I Can Be Reached at section in iMessage and FaceTime respectively. 
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Regards,
    -Norm G. 

  • Having problems with my music player on my iPad with the new io7

    Downloaded the new io7 on my iPad mini. Now I have problems with the music player not letting me download songs onto my iPad, then closing out the app. Then on iTunes it shows up in the downloads tab and comes up as an error and still won't download. At this point I'd rather have the old io6. Any info would be helpful. Thanks

    Did you install the latest driver set for the device?  there is a new release on motu.com for mavericks.
    rachel

  • Problem with activating account

    Hi Guys, I am newbie in the internet stuff and I dont know if I am writing on correct board on this website. I have got problem with activating my account. I received email but when I click on the link it was not working, is this link is correct? http://forums.creative.com/?7ea92d63b246

    Hi,
    I am not sure what's that string of numbers and letters at the begining of your message.
    What product do you have?
    What account are you trying to activate?

  • Problem with downloading music

    I have a problem with downloading music,I tried random sites but still when I downlad it start and end up witg error
    Subject Title edited to reflect new topic.

    Are you downloading using your BlackBerry's browser?
    The best way to download music is through a computer and just transfer the files to your phone after.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Maybe you are looking for

  • Cannot view webpages from internet using windows server 2012.

    I can ping public websites, such as google.com etc Dns resolves name resolution correctly, returning correct ip address. My issue is that no webdata(html) is returned when requesting a webpage from a public website I have reduced my internet explorer

  • Which is better, antenna or bridge?

    System is an Airport Extreme Base Station & Airport Express for Air Tunes. The Express is too far away. Is an antenna on the Extreme a better solution than adding an Extreme relay, keeping performance in mind?

  • Moving word documents to PDF

    Hey, I have about 50-80 word documents I need in PDF formant.  I have both adobe 5 and 9, I was wonderinf if there was any way that was faster than individually saving every document as a PDF and moving them into adobe. Any ideas?  Thanks

  • Scroll bar disappears when screen scharing

    When screen sharing between my iMac (10.9.3) and my Mac Mini (10.9.3) the scroll bar in most (many? all?) applications disappears. With the finder, if one resizes a column, the scroll bar will reappear. With Preferences, such as iCloud, there is no w

  • Missing hard disk space after sims 3 force quit

    Hi, I failed to notice I had to update to the latest version of Leopard to install the game with the result that the installer got stuck repeatedly half way through and I could only force quit the installer. The downside to this is that I did this tw