Problem with adding Videos in itunes

Can someone please please help me!
Ever since i upgraded to the latest version of itunes I started encountering problems/difficulties in adding videos in itunes library. All the videos that I'm trying to upload are in the correct file format (mpeg4/mp4). I tried adding using Add File to Library, Add Folder to library and even Import..nothing happens..no prompt that its uploading. In the end can't add any video.
I tried doing this using my PC and my laptop and i still encounter the same problem so I can say that th problem is not on my computers.
Please help!
Ipod Video 30GB Windows XP

Hi,
This article: http://support.apple.com/kb/TS1718 provides general tips that may resolve the issue.
-Jason

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Problem with adding Videos in itunes

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