Problem with Adhoc approver in shopping cart approval

Hi Experts,
We have Classic and extended classic scenario in our SRM 5.0 system. Though in the settings the extended classic scenario is not set, based on the product category PO will be created for the respective scenario.
In extended classic scenario the above mentioned two scenarios are executed with out error.
Now we have a problem with the two cases :
whenever adhoc approver is added in the classic scenario for n-step Shopping cart workflow , the workflow is in infinite loop. work item is again in approvers inbox even after approval.
The same scenario is repeating when we forward the workitem to other user for approval
Could someone explain why the workitem is again in inbox ?
Thanks & Regards,
Phanidhar

Adhoc Agent must be getting filled with the same approver everytime and it is sending the workitem. Check the Workflow log and try testing the workflow alone.
Another option is, if you are not using Adhoc agent assignment for this task is to create your own Agent Determination Rule with function module using transaction PFAC.

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I have configured a one-level approval for SC (Process Controlled Workflow):
Object Type: BUS2121
Additional 1 level under schema: 3C_SC_600_000 (the last level is the automatic approval)
Level Type: Approval with completion
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Under my org unit (Position):
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I didn't do any BADI implementations yet.
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Hi Sahil,
I even changed to first process level to:
Level Type: Approval
Eval ID: 0EV000
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RR Param: (Blank)
Task ID: 40007953 (I have checked, it's generalized as well)
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2.     If it is possible to create the organisational structure as described, then using Process
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this might help
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Hi All,
We are using n-step item level approval (BADI) for shopping cart approval.
The approval process is working fine but when i create a shopping cart with limit items, the shopping cart goes withous approval.
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Gaurav

Hello,
approving a shopping card without any workflow
is impossible in the Standard SRM case.
As there is no workflowlog anymore , it was deleted somehow. Please
ceck if you got processes where the workflow will be archived or deleted
after a while.
The question in my point of view is, why was there a workflow
without any approval steps ?
As i can see you are using only the workflow ws14500015 which
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If there is a automatic approving then the BADI brings not back
any approver and the setrelease method of the workflow is triggered
then immetiately to set the status to "released" = "approved".
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Check your BADI for Shopping Cards like the example one mentioned above.
Make sure that the workflow logs persist in the system for analysing
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we are using SRM4.0 classic scenario with self service procurement business scenario.and my user is getting the problem with PO not receiving in SRM. only backend PR has been created.but he is asking about the PO.
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Hi
It happens due to there is no valid source of supply in the shopping cart or as well as no configuration on Sourcing.
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Hi Friends,
I've found something very strange in my SRM system for Shopping cart approveal process.
One of my SC is waiting for approaval by a approver who is assigned to different plant and he has got nothing to do with this SC.
The SC's basic data contains the responsibility of some other LPR group for which approver is different and he is the actual approver of this SC.
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ss

Hi Volkoale,
I am also facing the same issue. If you have resolved it kindly post your approach as it will be helpful to the community.
In my case, there is one cutomized table that contains list of approvers, but I am yet to debug and find the source of data for this table. Your reply will be rewarded.
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Hi,
We have a requirement to enable approval of shopping carts from the mobile inbox of approver. The workflow under consideration is the Item-Based Approval Process (WS145000015). The workflow works perfectly well within SRM portal for single as well as multilevel approval.
We are presently testing the simplest approval scenario comprising of single level approval for the mobile requirement. All the items in the shopping cart should get approved/rejected in one shot. This is the sequence of FMu2019s our mobile app will be calling:
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2.     SAP_WAPI_GET_OBJECTS u2013 Input: work item id. Output: object id (shopping cart no.)
3.     BBP_PD_SC_GETDETAIL - Input: object id obtained in step 2. Output: shopping cart header GUID from table e_header
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This issue occurs only when we are approving the SC using the BAPI. The workflow completes smoothly along with successful creation of the PO when the SC approval is done via the approvers UWL in portal.
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Hi Vishal,
Try this:
Execute SAP_WAPI_WORKITEM_COMPLETE to complete the work-item and remove it from the users worklist. Input - work item id
Output - Status completed
Thanks
Punit

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Kiruthiga

Shopping cart approval

Hi Experts,
We have following scenario to be implemented:
Item based approval is being used for approval of shopping cart.
The approvers are determined in BADI. The approver for a line item is taken as the owner of cost center which is assigned to the item.
Now the requirement is; if the item is distributed to more than 1 cost centers it should go for the approval of owners of all of them.
An item must be approved by all of cost center owners, to which it is distributed, to get approved. If any one of the approvers rejects, the item should be rejected.
Please let me know how can we achieve this.
Thanks in advance.
Regards,
Gaurav

Benedict,
You will have to change the workflow.
Once a workitem is rejected or completed you cannot revert back to the same workitem.
Either replace the email step with a dialog step that sends a new workitem to the previous approver or better yet add it after the email step. I am not familiar with the workflow in question but this can get quite complex. You may need to have the approval process in a loop and be able to dynamically decide who the previous approver was at any given time.
Hope you understand my point.
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Ramki Maley.

Error in shopping cart approval

Hello all, I am working in SRM 7.0. I am working with shopping cart with one approve level only
The approver must be the requisitioner's manager always, but when I go to change shopping cart approve squema I have an error message.
I configured it:
In process levels for object type BUS2121
Process schema evaluation: 1EV_SC_001
Process level schema: 1C_SAPSRM_MIG_101 and 3C_SC_700_002
For 1C_SAPSRM_MIG_101:
Process level configuration:
Level Type: Approval
Responsible Resolver Name: RR_MANAGER
Task ID: 40007954
Decision Type: 2
When I save a shopping cart I have this error message:
No approver found RR_MANAGER BUS2121 4CFCDAE5BAC10B80E10080000A8C6250
In the organizational structure I am in the same organization unit of manager and I have only one manager in all structure. How can I determine the manager in this case? Which can be the error?
Thanks in advance
Rosa Rodríguez

Hello, in SLG1 I can´t see errors, I only see this:
@5BQInformation@     10 Execute event 1EV_SC_001 Evento para BO SC. 09.12.2010 12:11:36
@5BQInformation@     42 Execute expression 1V_SC_SCHEME Determinação do esquema dinâmica para SC; result 1C_SAPSRM_MIG_101
@5BQInformation@     52 Execute expression 0V_SC_EVENT Evento do objeto; result SAVED
@5BQInformation@     63 Execute expression 0C_C1_C_FWFSCRLCNTNT Classe: /SAPSRM/CL_WF_RULE_CONTXT_SC; result /SAPSRM/CL_WF_RULE_CONTXT_SC
@5BQInformation@     63 Execute expression 0C_C2_C_EVENT Método - evento do objeto; result GET_WF_EVENT
I am using 1EV_SC_001 evalution ID not 0EV000.
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I am very new to SRM. Here the user wants the whole approval/rejection process of shopping cart should be done via the Black Berry.
When a shopping cart is created in SRM then automatically a mail should appear in this mail box(outlook or lotus) as well as in the black berry mail box, so from black berry the user will accept/reject the shopping cart.
What workflow should be used? for mailing to outlook as well as in the blackberry whether we should implement any BAdI and also for integrating SRM & black berry whether we require any plug-in or configuration to be done..
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Hi,
pl. read this:
Mobile Enterprise Buyer
Use
Users can log on to the Enterprise Buyer system using a WAP-enabled cellular phone or any other WAP-enabled front end. This allows them to perform many procurement tasks completely independently of any docking station. These mobile applications are part of the standard system setup for Enterprise Buyer.
Managers can approve shopping carts while on business trips far away from the office.
The start URL for the mobile scenarios is:
http://.:/scripts/wgate/wapbbpstart/!?~language=
where <language> = de or <language> = en, for example.
The initial screen is displayed in the relevant language.
Integration
You can either use your own WAP gateway or you can use a WAP gateway service from a telecommunications provider. If you have your own gateway, you can position it behind your firewall. This means that communication is via a dialup line as far as the WAP gateway, that is, a secure connection going behind the firewall. Beyond this point, communication is via HTTP. If you are using a WAP gateway service, the dialup line stops outside your firewall with the less secure HTTP communication starting outside the firewall.
The graphic shows a standard configuration with a WAP gateway located behind the firewall.
Prerequisites
You require the following:
WAP-enabled mobile device
WAP gateway
WML-enabled catalog that supports OCI
You have configured your Web server to handle the MIME (Multipurpose Internet Mail Extensions) types required for WAP. These are as follows:
File extension
MIME type
Wml
text/vnd.wap.wml
Wmlc
Application/vnd.wap.wmlc
Wmls
text/vnd.wap.wmlscript
Wmlsc
Application/vnd.wap.wmlscriptc
Wbmp
image/vnd.wap.wbmp
If you have your own Web server, you define the MIME types using the Web server's administration tools. In Microsoft IIS, you have to enter the types on the Properties page of your site on the tab card HTTP Headers. If you are not using your own Web server, inform the administrator or provider running the Web server.
Features
The following functions are available:
Create new shopping cart
Users can:
Select catalogs using input help
View catalogs (by product group)
Search for products in catalogs (full text)
Display item details
Add items to shopping carts
Delete items from shopping carts
Change item quantities
Delete shopping carts
Order shopping carts
When a shopping cart is ordered, an order confirmation is displayed giving the shopping cart name and the total value of the shopping cart.
Status check
Users can:
Display overview of shopping carts (shopping cart name and status)
Display header data for shopping carts (for example, shopping cart name and date of last change)
Inbox
Users can:
Display overview of work items (only shopping cart approval) and messages
Display detail view of messages (sender and full short text)
Display detail view of work items (full short text only)
Managers can approve or reject shopping carts
Managers can only approve or reject complete shopping carts. Approval and rejection at item level is not possible.
Reporting
Managers can display the most recent purchase orders created for their cost center(s).
to get presentable doc mail me on
[email protected]
BR
Dinesh
Reward if helps

Shopping Cart Approval & PO generation

Hi All,
I am using N step BADI for Shopping Cart approval process. Here can we generate the PO even when the Shopping Cart is awaiting Approval.
Please let me know how POs can be created without any approval necessary?
This is Urgent!!!
Thanks,
San

Hi,
Yes this needs to be active.
This is the job which updates the item overview status from awaiting approval to approved.
We had a similar issue for one step workflow for SC where becos of this the SC's were showing awaiting approval though the approver activity is completed.
Refer OSS note 790027 which says that after all configs the status is updated by background jobs. This is the one which is explained in it.
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Best regards,
Sridhar.
Please reward points for useful answers.

Accept / Rejection Reasons for Shopping Cart Approval

Hi experts!
Our customer would like to have the following functionality.
During approval workflow the user will either Accept or Reject the shopping cart and at the same time he must enter a reason for approval / rejection from a list with fixed texts / values.
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If SAP Standard doesn't offer anything suitable we might have to modify the approver screen or develop a new screen.
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Best regards,
Corinne

Hi
Please try this ->
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