Problem with adobe 10 download

I start the download process and everything goes fine until the end. Then I get a notice that says to close Adobe 8, which I do not have open. I am only running the installer and Google Chrome. Any help would be greatly appreciated.

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

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    I don't know what acrofix.exe is; can you explain?
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    Important: Perform the solutions below in order. Do not continue further if an earlier solution resolves the problem.
    Solution1: Install the patch for Acrobat installed as part of a CS6 (Windows Only)
    1.   Log in to your Windows computer as an Administrator.
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    I will try your cleaner, thanks
    [private data removed]

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    The  etc etc refers to the usual standard message as follows - also re Acrobat I was merely repeating the message given.
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  • Hi,  So I'm having a problem with Adobe Acrobat 10

    Hi,
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    Both computers are Toshiba Portege laptops and both computers have Adobe Acrobat 10 Pro installed. I can open files fine from one but can not open the exact same files on the other. I find this very strange. Also, I can plug the external drive into my iMac and open the files fine from there and other different Windows computers. It appears the issue is just happening on the one laptop. Any ideas for a fix? Thanks.

    For the specific laptop - consider doing a "repair" (under Acrobat's Help).
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  • Error: "There is a problem With Adobe Acrobat/Reader..." What is .MST file??

    I get the following error message and I looked it up in the knowledge base, and there was a solution for fixing the error message. However, I have no idea what they are talking about. I have downloaded the Customization Wizard, but I have no clue what the following means:
    A) Create a new transform
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    I went into the C Drive and opened Program Files. I found the Adobe folder, but I couldn't find an .mst file anywhere. Am I completely lost??? Below is the knowledge base solution:
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    When you create a transform in Adobe Customization Wizard 8, the installation options allow you to set the default viewer for PDF files. "Installer will decide which product will be the default" is the default setting and should be used when you are uncertain if the target machine has a version of Acrobat or Adobe Reader that won't be removed as part of the installation process. When installed silently using this option, Acrobat will always be configured as the default viewer.

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