Problem with Adobe Acobat that came with CS6
Sad that one cannot seem to get FREE support for what really appears to be an adobe problem. Periodically i download a reader update. The Adobe Acrobat that came with CS6 quits working. I have to uninstall and reinstall. Why? Seems like when you have both program on a computer it is a problem. Reader is so much faster to load for reading, vs Acrobat for doing hard core work. Why is there this problem on PC versions?
The support issue is not worth the time to address. Adobe has always been this way, does not appear to plan to change, and yet has one of the best forums I have seen. That is why a lot of us ended up here and continue to try to help others.
As to Acrobat and Reader, it was something like AA X and AR X that first let both be installed without problems. When you say AA ? quit working it is not clear what you mean. Can you open it? Can you print to the Adobe PDF printer? I suspect the answer is yes to both of these. In that case, it is the fact that you installed Reader after Acrobat that it is staying resident and grabbing things you think should open in Acrobat. If you want Acrobat to open fast, then hold down the shift key while you open the file (could be the alt or ctrl key, but think it is shift) to disable the addons that take the time for the load.
In windows, if you want to open a PDF from explorer, you can right click and select whether to use Reader or Acrobat. Also, there is typically no need to do an uninstall and reinstall, but simply do a repair (from help>repair).
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Hi I replaced my hard drive on macbook and I want to install mac osx10.5 with the CD that came with the macbook. When I run the CD after a while I get the page showing language options for 2 second then a gray screen appears and nothing happens. I partitioned my hard drive and I tried installing Microsoft windows and that worked just fine. But I do not understand why it wont install mac os x 10.5????? PLEASE HELP ME. Thanks Hamid
Try a new post in the 10.5 Installation forum.
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Droid RAZR HD won't charge with either cable that came with the new phone.
My RAZR HD will not charge using either of the USB charging cords that came with the phone and I have tried several different USB/wall type adapters. I have to use a generic charger (not a USB cord, just a straight outlet to phone type). The data cable that connects the phone to my laptop works so it doesn't seem like it is a connection problem. Is anyone else having this trouble?
Thank you for the reply. After much trial and error I finally discovered
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Utilities tells me to restart computer with operating disks that came with MacBook where are they
We have three MacBook Pro 13" in the house. I've never seen operating disks come with any of the products, What gives? Trying to run a Utilities Disk Check because of a possible HD problem. I the instructions are clearly written to "use your Mac OS X installation disk" ???? Where do I find such a thing? We're stationed in Moscow I don't have a Genius Bar at my disposal.
There is option you lost your disk? if you did, than you have to buy a backup disk from apple store.
If you have Lion opration system than you can hold Command + Options (alt) in the secound you clicked the power button to open the disk utility that came with your computer.
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I recently bought a Palm Tungsten E2. I have been unable to install the Universal Wireless Keyboard software that came with the E2. Went online and downloaded the version 1.13 UWK and that would not install either. What did I do wrong?
Post relates to: Tungsten E2For Vista that version will not let you install programs. Good news though is we have a version you can. Go here, http://www.palm.com/us/support/downloads/windesk62.html and install this on top of the version you already have. There is going to be a few changes on the desktop, there is no quick install, but the install tool.
Once you have that done just double click on keyboard and it will ask you your hotsync name and sync and your done.
Oh as a side note the check if this is your solution is only if the answer solves your original question.
Message back if you have more question or need more help
Post relates to: Palm Z22 -
Does The I phone 5s have a different charging cable ??
Well, assuming all of the above, Notifications, etc., it just might be time for a visit to the Apple tore genius center for a session with the techs. See if it is a fault in the hardware or just an iOS reinstall is the answer.
One more thing you could try, backup so you have a record of content, then restore to factory conditions be an Erase All Contents and Settings. Then restore from the backup you just made. That has helped some with WiFi problems, may be it would work with your problems.
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I plan to restore my computer to factory settings to have a fresh start but i dont know if all the ilife applications will still be there (imovie, iphoto, etc). Or is the ilife applications included in the Applications Install DVD?
Yes, they are, unless you have a machine which shipped with Mac OS X Server, in which case you wouldn't have them to begin with.
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I have just purchased a 4th generation Touch and would like to use my old FireWire docking station to connect to my PC. I am confused as to the different electrical input/output specs and worry that the battery in my new iPod may be damaged if I do. Any advice would be gratefully received.
Thank youYou are most welcome.
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How do i recover the drivers that came with the delivery? (Dolby problem after 8.1update)
Hello there community!
I have a burning question.
I recently bought a thinkpad edge 540. Which came preinstalled with windows 8.
When i updated to 8.1 I lost my dolby audio, this seems to happen a lot more, reading through this community.
There is a solution for that, to just reinstall the audio input and output device with the drivers that came with the delivery. However, and here is my problem.
In the solutions given, they are talking about a section on the hard drive that should contain the drivers. In most cases E:\DRIVERS.
Unfortunately, thats not the case with me. I know there is a recovery partition, but i cant see it within windows.
I used this to reset to the factory defaults already, but i cant find a drivers section.
Im hesitant to update again to 8.1 now, because it gave me several issues. One of them was the intel wifi driver, which was hard to resolve in the beginning, but also now the DOLBY audio.
Can anyone tell me, where to find the drivers? or is it just not possible?
I dont have a drivers section, or partition on my hard drive anyway..
Can you guys please help me out? Since i like the dolby feature, and it would be a shame to not be able to update to 8.1. (safety issues and features).
I know there are more people encountering this problem, but the solution to just use the preinstalled driversection.. is not an option for me, sadly. Or perhaps I am wrong..
Any help is greatly appreaciated! Thanks guys!You could try contacting the iTunes Music Store Customer Service and you may be able to persuade them to sanction a second free download however they are not under any obligation to do so. The policy on lost songs is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You can email them from any of the links on this page: iTMS Customer Service -
Not possible to start applications that came with X-FI Plati
Hi all,
I have a problem with all the Creative software that came with my new X-FI Platinum (that i bought today). Whenever i start an application (like audio console or THX console) i get an error message that no compatible audio devices are found on my system. I've installed my X-FI with the CD that came with the product, and also tried to update my Audio card to the latest available drivers.. i even tried th new X-Fi drivers from Windows update
Before this card a used an Audigy 2 SZ (which worked perfect btw, but i want to move to Vista soon so that why i bought the X-FI), which i de-installed properly and removed all software before installing the X-Fi.
Could it be that there are leftovers somewhere that conflict with the X-Fi Creative software suite?.
I hope someone can help me out.
To summ up what system i have:
Intel Core 2 duo @ 2.4ghz (E6600)
Asus P5W DH deluxe MB/ Bios 707
2048Mb Mem
nvidia 8800GTS
Aegea PhysX card
WinXp sp2
Directx 9c (june 2007)
Thanks, RamsesOk.. apparently the driver which i downloaded from Creative was somehow not compatible with the applications.. i removed all apps and driver and sweeped my system with driver cleaner.. also de-installed the F-XI from hardware manager.. reinstalled all apps + driver from the installation CD and now it works.. Creative apparently uploaded a driver to my region (europe/netherlands)which is not suitable for the X-FI platinum.
Cheers, RamsesMessage Edited by RamsesII on 07--200707:54 PM -
I have had my iPad for 6 months. We recently had a power outage and my iPad was plugged in with the adapter that came with it. Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. Do you think the adapter got fried? Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?
Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.
Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
As for iTunes charges, according to Apple iTunes Store: All Sales Are Final
You can try contacting iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us -
For the first time, I'm trying to use adobe premiere elements 10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or the codex is not installed. As a test, I created another very small project and get the same error message, when I try to open it. Pls give me a simple answer, a refund or a phone
mike frischenmeyer
What computer operating system is your Premiere Elements 10 running on? And, what video card/graphics card does that computer use?
Is this the first time you are using Premiere Elements 10 or have you worked with it before successfully? There is no easy solution until we
know the details and troubleshoot to determined what caused the problem.
1. Can you open a new project?
2. After you saved/closed the problem project, did you move, delete, or rename any of the files/folder that were related to the source media
for that project?
3. Please review the Adobe document on troubleshooting damaged projects.
Troubleshoot damaged projects | Adobe Premiere Elements
4. What are the steps that you are using to reopen this saved closed project.
a. File Menu/Open Project/Name of Project
b. Other
Please review and consider and then we can decide what next based on your further details and results..
Thank you.
ATR -
I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my camera. Is there any other way i can install this on my camera without using the provided cd or buying the software again?
That doesn't help the user with the serial code though.
There has to be some kind of code somewhere within the package. The disk itself does not contain one. You can look here for help with finding your serial number:
Find your serial number quickly -
I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even had upgraded to the Mavericks . I do not think it's fair to have to pay again and I would like to upgrade my operating system without having to pay again for the same system.
Hi anatuta,
Thanks for visiting Apple Support Communities.
It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard.
If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store.
You may find the steps in this article helpful with finding the items:
Mac App Store: Finding your purchased apps - Apple Support
If you do not see the items in the Purchased section, they may be hidden:
Hide and unhide purchases in the Mac App Store - Apple Support
All the best,
Jeremy
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