Problem with Adobe Help in Creative Cloud

I'm using Mac OSX 10.9 but this problem has been here before that.
My Adobe Help application says "No Adobe Products are currently installed." which is completely wrong. If I look at the "Local Content tab there is nothing displayed. I did have the "Display Local Help Content only" set to "yes, because it annoyed me to be taken to SLOW website whenever I clicked help. But now I have no other options and it seems to have mucked uo the help system altogether. I have changed it to "No" now so that it will display online content, but the real problem is that it does not recognise ANY of the installed CC applications.
Any clues as to what the problem is or how I can make Adobe Help recognise my installed applications? Adobe Help has SUCKED BADLY for local help content for a long now.

i too have issues with the help the tech sopport for Adobe. When i last tried to call i was told it would be a hour wait. Using the online chat was useless as well. Then to top things off my code for the ID theft monitering servies is not valid. Now i have to call and deal with that, there is another half a day wasted. I think its time to hack the software, YES adobe i have the .DLL files needed to have creative cloud or windows 7. Unless i get better help im going to cancle my subscription and just intall the hacks so the software still works. who needs support they are useless anyway.

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