Problem with Adobe LR 4.3 Welcome Page

Hi,
today I thankfully got an email by Adobe to support my first steps with LR 4. 3. The bad news is that a click on the implemented videos only creates a white rectangle on my screen. There  neither plays a video nor any sound.  Does anybody have an idea of the problem and it's solution?
Thank you in advance - I really would like to have those initial hints in working with LR 4.
Woenni43

Watch them on Adobe's website:
http://tv.adobe.com/watch/learn-lightroom-4/the-photoshop-lightroom-interface/#"
http://tv.adobe.com/show/getting-started-with-adobe-photoshop-lightroom-4/
http://blogs.adobe.com/jkost/lightroom-training-videos
http://tv.adobe.com/show/learn-lightroom-4/

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