Problem with adobe reader, commenting

one of our authors is using adobe reader x 11,1, and I send him a pdf (enabled commenting and measuring), but for some reason the commenting-fields does not show on his screen?
should I save the pdf in another way?

What do you mean by "commenting fields" exactly? By “commenting filds” I mean the tools in top of the page – delete, highlight etc. When I send the pdf, I save it as “file - save as -  reader extended pdf – enable commenting and measuring”, otherwise the commenting tools normally don’t appear by the author.
Are they existing comments? no, it is the text in his pdf-book he needs to correct
Is he able to access the commenting tools? no
You can try sending a non-enabled version since Reader 11 can add comments to a non-enabled document. will try that J
Fra: George Johnson [email protected]
Sendt: 6. november 2012 16:16
Til: Forlagene Idag & Nordan
Emne: problem with adobe reader, commenting
Re: problem with adobe reader, commenting
created by George Johnson <http://forums.adobe.com/people/George_Johnson>  in Creating, Editing & Exporting PDFs - View the full discussion <http://forums.adobe.com/message/4826849#4826849

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