Problem with Adobe reader plug in for Mac Firefox12 - is remedy forthcoming?

Current plug in for Mac FF12 is not working according to Adobe. Plug in works fine with Safari. When is remedy likely? This is quite an inconvenience.

See also this forum thread: [[/questions/925119]]

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Problem with Adobe Reader Plug-In (7, 8, and 9) on Windows XP

We are experiencing a problem with the Adobe Reader plug-in and viewing documents hosted at our site. The problem seems to happen with larger (over 5 MB) PDF files enabled for fast web viewing. The problem never happens when viewing PDF image only files which are not enabled for fast web viewing. The problem happens inside and outside our firewall, so it is not a firewall problem. My organization has been hosting PDF files to the web at least all this decade, and this is the first time we have experienced and documented this problem on this scale. We have ruled out the program creating the PDF file is causing the problem as I have eight sample PDF files created and modified by a variety of programs exhibiting the same issue.
www.osti.gov/servlets/purl/945213-1jsnyF/
Adobe Capture 3.0 / Adobe PDF Library 4.0
www.osti.gov/servlets/purl/948577-R7PH1d/
Adobe Capture 3.0 / Adobe PDF Library 4.0
www.osti.gov/servlets/purl/959040-nPWEVJ/
Adobe Acrobat 8.15 / Abbyy Recognition Server
www.osti.gov/servlets/purl/961608-uR6ukp/
PaperPort 10.0 / Abbyy Recognition Server
www.osti.gov/servlets/purl/963955-8wBmHp/
Adobe Acrobat 8.15 / Abbyy Recognition Server
www.osti.gov/servlets/purl/964418-Ingskm/
Adobe Acrobat 7.1 / Adobe Acrobat 7.1 Paper Capture Plug-in
www.osti.gov/servlets/purl/963372-yhIUhW/
Adobe Acrobat 7.08 / Abbyy Recognition Server
www.osti.gov/servlets/purl/965399-4MBPMy/
Xerox WorkCentre 7345 / Abbyy Recognition Server
I can reproduce the problem with Internet Explorer 8.0.6 and Firefox 3.5.4 using Adobe Acrobat Plug-In 7.0.9.50 running on Windows XP Professional SP3. Others have reproduced the problem with 8 and 9 versions of the plug-in on Windows XP Professional and Home. Oddly, no one has been able to reproduce the problem with Unix/Linux versions of the plug-in or third party plug-ins. This points to it being something wrong with Adobe Reader.
The problem is when I attempt to view one of the eight PDFs in my browser, I can severely stall or lock it up if I attempt to view more than the first page before the whole document downloads. Sometimes if you wait it out, the browser will unlock, but not display text on the pages. Sometimes if you wait for the whole document to load before switching pages, it works. Sometimes you can start switching pages and the document will not lock up at all. All eight documents can be viewed without issue if downloaded to the PC's hard drive and then viewed with Adobe Acrobat 7.0.
Can anyone point me to a technical document or reason why we would be experiencing this issue? Even better, does anyone know the solution to these issues?
Any help will be much appreciated.

I looked at a few documents. They appear to be scans and scans that have been OCRd. It is also likely they have not been optimized for page view. This means that the document has to be fully downloaded before viewed. That means the browser may appear to freeze until the entire document is downloaded. Downloading the entire document appears to be a reasonable way to handle these files.

Problem with Adobe Reader 9.2 on Mac

I downloaded Adobe Reader 9.2 on my Mac OSX 10.5.8 with SAFARI 4.03. I received a message indicating success. However, when I try to download a pdf document from the web, the computer tries for several minutes then gives up. I can read pdf files already on my computer, but I could do that previously before downloading Adobe Reader. The SAFARI pdf reader is not working for downloading pdf files from the web either. Does anyone have a suggestion?

That suggestion makes sense and likely works, but only if the user is on a machine that will allow them to use Reader. I'm sending this out to a lot of teachers, who are using machines either at school, or are school-issued machines, and they don't have the admin privileges to install software-- even Reader.
so my problem is, if they are stuck on a machine without Reader, and without the possibility of having Reader... it's just not going to work because Preview can't handle these functions.
And, since that is not an acceptable answer with what I'm trying to do... I will find another way to create/submit forms. I think there are some online possibilities I will have to make work.
very, very disappointing and frustrating.
Kristi

Problem with adobe reader when installing on mac book. "Internal error occured".

Both me and my friend installed Adobe reader on our mac books this week, and it doesn't work. The only thing that happens when we try to open the program is an text message with "Internal error occured". And that's it. The PDF-file is not the problem, and I have the latest version of Mac operating system, so that's not the problem eighter. Mac support told me to contact you. Please help me as soon as possible. Thanks! /Amanda

Hello,
Please try to download the new installer from this location and see if that works -Adobe - Adobe Reader download - All versions
~Deepak

Problem opening Form based PDF via Safari browser with Adobe Reader 9.3 on MAC

Hi,
I'm mentioning below the problem that we are facing when we open a form based PDF created using a licensed version of Adobe Livecycle Designer ES (Version 8.2.1.4029.1.523496) on a MAC machine through a Safari Browser.
We tested this PDF form on a windows machine and the PDF opens in an IE browser via the latest Adobe reader 9.3 without any problem. I then received complaints by our clients that they were unable to open the same PDF on their Safari browser on a MAC machine, I tried to resolve the problem by downloading the latest version of Adobe Reader 9.3 for MAC but noticed that the Safari browser window would just keep refreshing the page without displaying the PDF at all. I then uninstalled the Adobe Reader 9.3 version and downloaded and installed an older version i.e., Abobe Reader 8.2 version for MAC and noticed that the PDF document successfully opened in the Safari browser. My question is why does a form based PDF work with an older version of Adobe Reader for MAC and not with the latest version? Our clients are not comfortable with the fact that we are refraining them from upgrading to the latest version of Adobe Reader for MAC and that they would have to downgrade their existing Adobe Reader 9.3 to a lower version Adobe Reader 8.2 in order for the PDF forms to work when it should be the other way around.
Is there any fix or a patch that is currently being worked on that would resolve this issue in the latest Adobe Reader for MAC? If yes then when would it be ready? This issue is quite critical for our business and would appreciate it if this would be looked into with high priority.
Thanks and Regards,
Sheikh Huraiz Ahmed.

That suggestion makes sense and likely works, but only if the user is on a machine that will allow them to use Reader. I'm sending this out to a lot of teachers, who are using machines either at school, or are school-issued machines, and they don't have the admin privileges to install software-- even Reader.
so my problem is, if they are stuck on a machine without Reader, and without the possibility of having Reader... it's just not going to work because Preview can't handle these functions.
And, since that is not an acceptable answer with what I'm trying to do... I will find another way to create/submit forms. I think there are some online possibilities I will have to make work.
very, very disappointing and frustrating.
Kristi

Problem with adobe reader, commenting

one of our authors is using adobe reader x 11,1, and I send him a pdf (enabled commenting and measuring), but for some reason the commenting-fields does not show on his screen?
should I save the pdf in another way?

What do you mean by "commenting fields" exactly? By “commenting filds” I mean the tools in top of the page – delete, highlight etc. When I send the pdf, I save it as “file - save as - reader extended pdf – enable commenting and measuring”, otherwise the commenting tools normally don’t appear by the author.
Are they existing comments? no, it is the text in his pdf-book he needs to correct
Is he able to access the commenting tools? no
You can try sending a non-enabled version since Reader 11 can add comments to a non-enabled document. will try that J
Fra: George Johnson [email protected]
Sendt: 6. november 2012 16:16
Til: Forlagene Idag & Nordan
Emne: problem with adobe reader, commenting
Re: problem with adobe reader, commenting
created by George Johnson <http://forums.adobe.com/people/George_Johnson> in Creating, Editing & Exporting PDFs - View the full discussion <http://forums.adobe.com/message/4826849#4826849

Continued problems with Adobe Reader 9.3.1

Adobe Reader stops at the half-way mark in the progress block when loading a form to print. Cannot get this fixed. Does anyone out there have a fix for this. Is Adobe even recognizing that there is a problem with this. Error message keeps telling me that there is a problem with Adobe Reader, exit and try again.

I haven't been able to print any .pdf files since I downloaded 9.3.
My message says Internet Explorer has closed it down because of data executable files. I've changed my DEF settings to allow
Adobe Reader but it still doesn't work. I never had any problems before with newer versions.

Adobe Reader Plug-in for Chrome

I was wondering if there was going to be any releases soon to resolve the issue with the Adobe Reader Plug-in for Chrome due to Chrome no longer supporting NPAPI? I know there is a work around found on Chromium Blog: The Final Countdown for NPAPI : "We will provide an override for advanced users (via chrome://flags/#enable-npapi) and enterprises (via Enterprise Policy) to temporarily re-enable NPAPI while they wait for mission-critical plugins to make the transition." However, that work around will no longer be available come September 2015.
Please let me know if anyone has any information as to if the next version of Reader plug-in will be supported in Chrome, and if not when?
Thanks!

Look for a plugin that supports PDF; Reader is an application, not a file format, so it may not be listed that way in the plugin list. If not, you may just have to download the PDFs and open them in Reader manually but you can try asking for help in the Chrome forums:
http://productforums.google.com/forum/#!forum/chrome
Regards.

Help with Adobe Reader update installation on mac book pro

am trying to update adobe reader 9.4.6 to the latest version on my mac book pro. Am able to download the updtae to 10. whatever and proceed with installation. At the step where I am asked to choose the adobe reader file, I select the file and then the process stops and I get a message that installation has failed and i am to contact the software manufacturer.

I figured it out. Thanks!
The key, during both life and death, is to recognize illusions as illusions, projections as projections, and fantasies as fantasies. In this way we become free.
Date: Mon, 10 Sep 2012 04:54:45 -0600
From: [email protected]
To: [email protected]
Subject: Help with Adobe Reader update installation on mac book pro
    Re: Help with Adobe Reader update installation on mac book pro
    created by Nikhil.Gupta in Adobe Reader - View the full discussion
How exactly are you trying to update your Adobe Reader 9.4.6Try the following link to download latest Adobe Raeader: http://get.adobe.com/reader/
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4686315#4686315
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Adobe reader not working for MAC

problem with adobe reader for MAC

Keep in mind that we are not in the room with you. We can't help if you don't give any information and since we are volunteers, most of us don't have time to play 20 questions with you.
So please, at the very least, could you answer the questions I asked. And it would be even better if you can give any other information that might be helpful for us.

Problem with Adobe Reader not being able to run with Maverick 10.9.2?

problem with Adobe Reader not being able to run with Maverick 10.9.2?

Have you updated your version of Adobe Reader?

Having problem with adobe reader

Hi,
I have a problem with adobe reader in my cell phone E71 model recently.I could open any pdf files till yesterday,but now without any reason the adobe reader icon in the office folder does not open.I wanna know what should I do.

Might be some problem with adobe reader. You may Google another pdf app called pdf plus. Install it and see if the problem is solved or not.
Nokia C7

Adobe Reader Plug-in for Google Chrome

I use the Adobe REader Plug-in for Google Chrome. My question is: Is there a way to change the default zoom?

The default zoom for the plugin should be the same as for the standalone Reader. Is it not?

Issue with Adobe Reader (Desktop app) on Mac OS X Lion

Hi there,
I want to print a pdf like a booklet.
I first try with Adobe Reader 9 but it says something lik "Unable to print document" and "no pages selected for print". And the print to pdf doesn't work either.
here is a screenshot of the parameters pop-up (sorry it's in french)
After that I decided to install Adobe Reader X (10.1) but when I choose print from the menu nothing pop-up it's like if print was disable (but the text in the menu is not grayed out)
So how can I achieve what I want to do?
PS: I cannot install the 10.1.1 update. I've tried two way: first from the drop down menu it says that an internal error has happened (the loading of an application's ressource failed), second I've downloaded the update from the website and an internal error occurs during the installation process.
Thanks in advance
Camille Gallet

Thanks for the suggestion! I found what the problem was. I dragged the old Adobe folder to the trash in an attempt to uninstall it. I then downloaded a fresh copy and installed that. When the Adobe 5.0 folder (for Adobe Reader 5.0.5) was open, I saw the "CoolTypeCarbonLib" file in it. I then double-clicked the Adobe Reader icon and it started just fine. Then, I pressed the Alt/Option key and dragged the Adobe Reader icon to make a copy on the desktop. When I double-clicked the icon I created on the desktop, I got the "CoolTypeCarbonLib" error. So, I made he mistake of incorrectly making a copy of the Adobe Reader icon on the desktop.
Now that it's working, how can I make an Adobe Reader icon on the desktop that will actually work?
have the Software Update CP check if you need any
updates. You don't have to use the Software Update CP
to download and install them, but I'm betting it'll
report about 6 required updates you should get.
CarbonLib v1.6 will be one of them.
As well as iTunes v2.0.4, AppleScript v1.8.3, Java
1.2.6, etc.
Ok, how do I do this? I'm not really a Mac user.
Thanks!
Peace...

Problem with Adobe reader on iPad air

I have looked all through Google to solve this problem but can't find help anywhere.
I Have an IPad Air and want to open some PDFs files which are in a password area on a website. this works fine except for on my IPad. When I click on the file I want to open a page appears but only the first page and it doesn't even seem to be a PDF file. The first page is a school exercise but I can't read the answers on the second page. If I click on the box with the menu I can't even find the open with Adobe reader. I Have the newest version of reader for iOS and have also signed in but nothing opens the PDFs file.
I Really hope someone can help me.

I Have an IPad Air and want to open some PDFs files which are in a password area on a website.
I am not sure what the "PDFs files which are in a password area on a website" mean.
Are the PDFs from your school called "protectedPDF" by Vitrium by any chance? Or do they use some other third-party technology for DRM (Digital Rights Management)?
Would you share one of the PDF documents with us? I have sent you the instructions on how to share a PDF document with us (Adobe).
Thank you for your help.

Problem with Adobe reader plug in for Mac Firefox12 - is remedy forthcoming?

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