Problem with Adobe Update Manager

Hi there
I'm having trouble with AUM. I have a MacBook Pro running OS10.5
I have been looking around the Forums and have tried various solutions such as going to an individual product's update page (eg Flash) manually downloading the update, but this does not work.
This is the message I get when AUM fails:

If you just open the Application Manager by itself, does it successfully update?
As for Illustrator, you can download the offline installer from http://prodesigntools.com/adobe-cc-2014-direct-download-links.html (CC 2014).
Make sure you follow the Very Important Instructions on that page.

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