Problem with Advanced settings

Hello!
My Cisco Connect software suddenly stopped working.
The router works correctly, however, I can see the router settings but can not change them.
Specifically: when I call Router-settings/Advanced settings, it will open in the browser,
mostly the Basic Setup page (which takes time!) but then nothing more, the page is like frozen.
A reset of the router, several reboots, I've done everything.
What should I do?

Hi bapu59muni, 
What's the model number of your router? Have you tried uninstalling and reinstalling the Cisco Connect Software? You may try the updated version of Cisco Connect Software. If you want to access the router's user interface, you can do it by opening a browser and typed 192.168.1.1 in the address bar. 
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