Problem with airport extreme and HP photosmart 8750 printer

I have connected my HP8750 printer to my internal network via one of the ethernet ports on the Airport Extreme base station. My computer accesses the network via the wireless AP.
I have no trouble finding the printer - it shows up as a bonjour printer when I try to add a printer.
It does not know how to access the "supply levels" page hosted by the printer. This information is absolutely necessary in managing a photo printer.
Before I upgraded to the Airport Extreme, I was using an older SMC wireless router. There the supply levels web page showed up at a fixed address.
Does anyone know how I can access this page?

I have found a "solution" which is not elegant but ....
I connect my iMac to the Airport Extreme via an Ethernet port. I then look at the IP address of my iMac and poke around using a web browser, examining adjacent IP addresses. I find the HP8750 hosted page at one of these. I then switch back to wireless and the web page is still there. I bookmark it.
I guess these addresses are stable.
It would be more elegant to be able to get the same info via the printer popup window by clicking on "supply levels" but this workaround seems to work.
How do other flavors of printer handle this when they are addressed as bonjour printers?

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Problem with Airport extreme and Time machine

I recently purchased a 320gig external hard drive for Time machine. I connected it to my Airport extreme but it is not being recognized for some unknown reason. If I directly connect it to my iMac it works perfectly. I've updated with the latest firmware and it should work via USB with Airport extreme. Any suggestions why it is not working?

angelop wrote:
I have used the following for about two years.
-MBP, Airport Extreme, External HD (1TB) for my time machine.
You probably know, that's "iffy" and +*not supported by Apple.+* See the Using Time Machine with a USB drive connected to an Airport Extreme *User Tip,* also at the top of this forum.
To get around this issue, I have switched off the Time Machine, and am only turning on once a week or so, to grab any changes or additions I've made. I've been doing this for about 6 months now with no problems.
Now whenever I do this, (It should only be backing up an album or two from iTunes,) it tries to back up my whole system again. EVERY TIME. It did not do this before.
If you go too long between backups, Time Machine will do a new, full backup. And once it decides to do that, it will keep trying until it succeeds. There are some other possibilities as well. See #D2 in the Using Time Machine with a USB drive connected to an Airport Extreme *User Tip,* also at the top of the +Time Machine+ forum.
If none of those seem to explain it, see #A1 there; download the TM Buddy widget, copy and post the messages here.
Why are you only backing-up once a week? Time Machine was designed to back up changes hourly, as long as your Mac is awake and the TC is in range. It will protect you best that way, and unless there's a problem, those backups will usually be very quick.
But if you're only going to back up once a week or so, then Time Machine is not the best app for you. See Kappy's post on Basic Backup, complete with links to the web sites of each product.

Big problem with Airport Extreme and Vivax Provider in Brazil

Hello guys.
I live in Brazil and I bought my Airport Extreme in a recent trip to USA.
For some years I was a client of Telefonica and had an ADSL link, I had a D'Link G604T to do both the modem and router operation in the same box. I was happy with my connection of 1Mbps.
In a recent promotion of Vivax I switched to a cable connection to have both TV and Internet at the same operator, my link now has 3Mbps.
With this pack I also received free one RCA cable modem model DCM425B, it was installed fine in one computer only. Everything was fine my connection was faster the old one.
So I went to install the Airport Extreme to make things even better.
After I installed I went to see the web status of my modem, all parts were looking fine, but the modem could not see the computer. Bad sign.
I talked to Vivax support people and apparently it was a problem with their network setup and they manage to make it right. My model now sees my computer.
After that problem was solved I could not make AE to work with the modem, it had the green light and the setup looked fine, but I could not open any site. I tried to turn off my modem and AE, waited some minutes and turned on first my modem and after it was up I turned on AE. All lights looked fine but again no connection to any site.
I called again the Vivax support center and they tried to help me but the don't know AE and they could not help me with all the details but said there was 2 10.x.x.x coming from my side. So I tried to use in bridge mode. I also selected the 192.x.x.x range instead of 10.x.x.x as default.
After many setups and turn off and on again my connection is working but I have a big problem with wireless. If I turn it on I loose my connection, it seems that AE sends 2 equal ethernet address to Vivax and their network don't like it cutting me off.
So my connection setup is like this:
RCA Cable modem model DCM425B at 3Mbps using a 200.x.x.x ip
Airport Extreme connected to a Mac and a Windows PC by wire using the 192.x.x.x range ip
Wireless is off
Bridge mode is on
This the only way I could make it work.

After a firmware update it worked fine.

Anyone having problems with airport extreme and a BT homehub?

i have a BT homehub broadcasting wirelessly connected into a airport extreme unit.
the wireless connection keeps on dropping off, i run diagnostics and sometimes i have to re-enter the network password and other times it reports airport is working fine.
i am sure the problem is with the homehub. i wonder if i turned the homehub's wireless of the connection might be better!
any thoughts?
many thanks

Yes, that might help reduce the likelihood that these two wireless routers are interfering with each other's wireless network, resulting in the symptoms you have described.
The other thing you could do is configure the AEBSn for "n only" wireless transmission. You could then use the HomeHub for slower b/g connections, and the AEBSn for faster n-only connections.

Problems with AirPort Extreme and connecting to personal ftp

Hi all
I seem to be having a problem with connecting to my personal server outside of my network. When I connect using a static IP within my network(192.168.1.x) I can connect fine using my Mac and PC so I've ruled out improper server settings. I've mapped a port (21) to the same static IP as my server, but I cannot connect. I am prompted with "An FTP Connection to "xxx.xxx.xxx.xxx" could not be opened because the FTP server dropped the connection" I think I've toggled every option in the Airport Utility but nothing seems to work. Has anybody been successful in making this work?
Thanks for any help offered

OK, thanks for the info, which really helps.
Your AirPort Extreme is in Bridge Mode, so the IP addresses that your devices need are being assigned by the Cradelpoint router, not the AirPort Extreme.
Either the Cradlepoint router is not allowing more than 3 devices to connect, or it is your service provider that is limiting the number of devices that can connect....probably because of very limited bandwidth.
I'm not sure whether you want to try to contact support at Cradlepoint or your service provider to try to find out who is actually responsible for the maximum number of connections allowed, since they will likely each blame the other for the problem.
The workaround...if you want to try it, since it bends networking rules a bit....is to configure the AirPort Extreme as a router, not a bridge.
The upside to this is that all of your devices will be able to connect and get a valid IP address.
One downside is that this will introduce what is known as a Double NAT error on the network, but that is rarely serious on a home network, and Apple does provide you with the option to "ignore" the error, so you get a nice green light on the AirPorts.
Another downside may be....depending on the bandwidth that your service provides....that your connection is really slow....as in dial up speed slow....when you have a number of devices all connected to the network simultaneously, since they will all share the available bandwidth is provided.
I never had any problems in the past with wireless connections when I configured the AirPort as the router. But I also was very careful to avoid downloading large files using the Cradlepoint connection since the bandwidth was quite limited.
Not sure how you want to proceed.
We can tell you how to configure the AirPort as the router in this type of setup if you will let us know what operating system you used to configure the AirPorts, but we cannot guarantee that things will work for you if you try it.

Problems with airport extreme and windows vista

Hi, I have windows vista and I'm having problems conecting it to air port extreme. The only way I can make airport extreme work is to disconect and reconect the powercord and then my computer reconizes it.
Any sugestions would be helpful.

I just got off the HP "chat" technical assistance about my HP DV6500z doing this same thing. At least for my model there is an October BIOS update. She had me re-install the Broadcom drivers and run the BIOS update. Now the whole computer runs faster in addition to connecting wirelessly! Not only that, I can use the "closed" network feature through the Airport Utility to hide my network as I did in the past and the PC finds it! I guess through all of the very testy notes on HP's discussion board they finally came through (well, at least on this model). My model has the AMD processor so if yours is Intel it may not be the same. I recommend going to their TA chat line or type in your model on their Software & Driver page to see if there is a recent revision on your models BIOS. The one I downloaded was dated 10-2007.

Problems with Airport Extreme and OS 7.6.4

Last week, we updated three devices (Time Capsule, Airport Express and Airport Extreme) to OS 7.6.4. Time Capsule and Airport Express seems to work well but the Airport Extreme didnt! Users of the AiEx told me about bad ping statistisc after wlan login. The connectivity changes in a curious way. one second, 0 % loss and one second after the connectivity changes to more than 50% loss, even the users are sitting in te same room, the AiEx does ???
We used a 2 GHz and also an 5 GHz Wlan-Network. Additional to the problem of connectivity, somtime the 5GHz-Network ist for seconds not visible!!
Now i restored the old 7.6.3 and it works well like before. One additional triel results in the same problem, even i resettet the station two times.
What to do? for the next time, our Airport Extreme got the old OS 7.6.3.
greesting
A.

If memnongr's advice doesn't work, you can revert to an old version of the firmware by using AirPort Utility 5.6.
http://macintoshdesktop.blogspot.co.uk/2012/12/airport-utility-56-and-mountain-l ion.html
Go to Base Station>Upload Firmware on the menu bar, and it will allow you to revert to an earlier version.

Setup problems with airport extreme and cable.

I am trying to install a new airportextreme 802.11n with cable (comcast) using a Motorola SURFboard eXtreme. The airport extreme keeps blinking amber. Any suggestions?

Should I connect the modem to the AEBS before I power it up?
Yes, all devices that normally are interconnected by Ethernet, should be connected during the power recycle.
If it continues to flash amber, should I still go through the set up with Airport Utility? If so, manual or let it guide me?
Yes. The following Apple Support article describes the flashing amber status light in more detail.
By default, your AEBS will broadcast an unsecured wireless network with a network name of something like: Apple Network NNNNNN. You would then use the AirPort Utility to make any required configuration changes. The Utility has two basic modes: 1) Assist-me (aka Automatic) and 2) Manual Setup. The latter is used to fine-tune any settings. The assisted mode, should take you through the steps to get the AEBS up and running properly for most common configurations.
Please feel free to post back if you have any questions on setting your AEBS up.

HT1218 why is streaming to my TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP s

why is streaming to my sony TV slowing to .4 mbps from 8.ombps while watching a netflix movie? this has become a problem in the last 2 months. This also happens on another TV but not concurrently.. Is it a problem with "airport extreme" or with the IP service? Airport extreme software is up to date.
please advise
Michaelgfrommet

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Is there a software problem with Airport Extremes?

I recently bought a new 802.11ac next generation AE to replace my old generation AE mainly for the increased wifi speeds. I have been having trouble though getting my proper wired speed using the router though. I didn't have problems with the previous version in the past. But now using the new one I get low speeds at times, but its not constant. I have comcast and get 60 mbps speeds when hooked up straight to my PC. Using the AE, at times I get the same speeds, but usually now it drops all the way to like 12 mbps. I don't understand what it is, and thought about returning the AE but I have past my purchase time to return. The other night I used speedtest.net and I got 12 mbps. So I unplugged the comcast modem and restarted everything and it went back up to 60 mbps. But it seems to drop down to 12 constantly. I tried the same process last night, and it did not return to 60 mbps, it stayed at 12. So I still have my old AE, and hooked that up figuring I would not have the same issue. Yet I totally did. 12 mbps again. So is this some sort of software issue that is making this happen, I don't understand it. I see people having trouble with WiFi speeds on here, but this is a wired connection. I also thought I would test the wifi for the heck of it while I was getting 12 mbps wired through my AE. So I used my phone connected to wifi and ran speedtest, and I got 23. So how can my wifi speed get higher returns than my wired connection? Can anyone help?
Thanks,
Eddie

I'm having a similar issue. I have TWC turbo cable in Manhattan. I get 20Mbps download speed when I connect a Mac directly to the modem via ethernet. When I use the current gen AirPort Extreme, my internet speed gradually decreases to unusable. Less than 1Mbps. Websites timeout before loading. My LAN still works, but internet crawls. Doesn't matter if a device is wired directly to Airport or wirelessly connected - internet crawls, if I'm lucky.
This is after weeks of things running perfectly with this airport. Over the past few days, I'm dying.
I spent time with TWC to make sure it wasn't on their end. Reset the modem. Ran signal tests. Rebooted everything. It's not an issue on their end. As soon as I plug directly into their arris modem, I'm golden. 20Mbps download again.
I hard reset my AirPort Extreme, and set it up as if it was brand new. But internet speeds still drop to slow to unusable when I'm going through AirPort Extreme.
Had some luck getting speeds up to usable by specifying DNS servers from TWC in airport, but this was false hope. Overnight, internet speeds were back down to less than 1Mbps.
Again, if I connect a mac directly to the modem, I'm getting 20Mbps speeds again, as I should.

Help With Airport Extreme and External Hard Drive

I just purchased the Airport Extreme and I couldn't have been happier. I have attached my western digital external hard drive, but I have run into a slight problem/dilemma which I'm hoping someone who is apple savvy can help me out.
I live in a house with a couple of other guys and so I put all of my movies and media onto the hard drive so we can stream it throughout the house, but how do I make sure that someone won't accidently delete the files (The copies on the hard drive are the only ones I have)? I have tried to right click "get info" and change the sharing & permissions properties on the folders that I don't want deleted, but it doesn't save the changes or even allow me to select another option other than Read & Write. I formated the hard drive with the disk utility before I connected it to the AirPort so I know that it has nothing to do with the format of the drive. I also tried to create different user accounts for each roomate so that they could view the files (Read Only) but I get an error message explaining that if I continue, the contents of the hard drive will not be accessible. I'm sure its something simple but I'm obviously missing it.
Thanks!

Airport Utility under Disks/File Sharing has guest access rights.

Trouble with airport extreme and express

Hey all. I recently bought a new airport extreme and I'm now having problems setting up a network with the airport express. the airport express that we have is connected to a very old G3 iMac because it doesn't have an airport card and is upstairs. I have so far managed to set up the airport extreme so my G4 iBook and my MacBook Pro are both connected via wireless. The trouble seems to be that I can't get the next step set up as i'm not very experienced with networks and I can't get the express to establish a connection with the extreme. i hope somebody could help me sort out the next step. On a side note, this new airport extreme doesn't allow my xbox 360 to connect to it and i wondered if there is any way I can get it to connect again via wireless, either by changing a setting or the security?
Any help and feedback would be greatly appreciated,
Thanks.

applefan08, Welcome to the discussion area!
To continue to use the AirPort Express (AX) to give Internet access to the iMac G3, you will need to configure the 2 devices to use WDS to wirelessly connect. The instructions start on Page 41 in "Designing AirPort Extreme 802.11n Networks" (http://manuals.info.apple.com/en/DesigningAirPortExtreme802.11nNetworks.pdf).

Trouble with Airport Extreme and Time Capsule

Just got a new 2TB time capsule and added it to my network (existing Airport Express and Airport Extreme). All devices are hard-wire back-hauled to Linksys router. Set up was straight forward with no issues and initiated a time capsule back up without a problem. Within hours I noticed that the TC was no longer reachable in Finder.. Opening the AirPort utility, I saw that both the Extreme and the TC were "lost". Still had (green) internet connectivity, but the base stations were showing as off-line in the Airport utility.
Tried rebooting and checking from multiple other devices and no luck. Occasionally will find them both on-line in Airport utility, but seem to lose one (usually TC) after a short period. All are running the most up to date version of firmware (7.7.3). Prior to installing the TC, I had experienced 0 issues with Airport Express and Extreme.
Has anyone else seen similar issues? Are there settings that need to be accounted for in some way to avoid these frustrating "lost devices"?
thanks

Thank you for your quick answer, smorkerz. However, I did it and it doesn't work.
I tried to check separately the time capsule and the airport extreme, switching one off when using the other one. The result is that each one works alone but when I use them both, just time capsule appears, works well, and I can't use the airport to print for instance.
Do you understand anything ?

Apple TV often drops connection with AirPort Extreme and Express stations

Here's my setup:
- Mac Pro in basement office connected to AirPort Extreme (802.11n) station via Ethernet
- AirPort Extreme station running WPA/WPA2 security and 802.11n (b/g compatible)
- AirPort Express station across basement room connected to stereo expressly for AirTunes purposes
- Apple TV and MacBook Pro on house ground floor, both connecting to the network via WiFi
(unless specified, the software and firmware in my devices is all extremely up to date. I write about Apple news for a living so I know when the updates land and install all of them almost immediately)
Here's what's going wrong:
Since I have one of the first gen Apple TVs with a 40GB hard drive but a 100GB iTunes library, I use streaming almost 100% of the time. The Apple TV can usually connect to my iTunes library for streaming via WiFi, but if the AirPort Express (a b/g device, mind you) is active on the network, the Apple TV and even my MacBook Pro get booted off the network usually between 12-24 hours, if not 48. Sometimes WiFi seems to work itself out and I can get the MacBook Pro back online, sometimes it even needs a full restart, as Mac OS X will start giving me nothing but "there was an error trying to join this network" warnings. Just as frustrating though, the Apple TV getting booted off means I need go through the whole tedious process of connecting it to WiFi again (it doesn't remember the password for some stupid reason), and then manually surfing again through the Sources list just to get back to streaming my media.
What the heck is going on? Is it the kind of security I'm running? Should I try WEP or... none at all? I would try "downgrading" the Extreme station's network type to only b/g (excluding n entirely), but I don't see that option in the radio settings anymore; it's all just flavors 802.11n now. When I set up the AirPort Express to connect to the network just for AirTunes streaming to the stereo, I used the setup wizard that the AirPort Utility provides. Should I attach it a different way? Perhaps manually set it to "participate in a WDS network" or "extend a wireless network?"
Any thoughts or similar experiences are very, very appreciated. My wife and I love this setup, but its unreliability is really getting on my nerves. Thanks in advance.
Message was edited by: bedoughty

Firstly, the easiest bit (although I don't believe you need to do this):
I would try "downgrading" the Extreme station's network type to only b/g (excluding n entirely), but I don't see that option in the radio settings anymore
You will get additional settings if you hold down the option key while browsing the radio settings drop down menu.
Moving on: Unfortunately a dropped connections seems to be a problem with umpteen causes and not only is it difficult to troubleshoot with someone in a forum it can also be made even more difficult because many problems are associated with network settings on a router that the person who is trying to help is unfamiliar with.
However you seem to be convinced your problems arise when your express is running which may narrow things down a little if correct, if not it may actually lead us away from the answer to your issue.
Is it the kind of security I'm running? Should I try WEP or... none at all?
I use WPA and have no problems (password = 8 Characters)
Should I attach it a different way? Perhaps manually set it to "participate in a WDS network" or "extend a wireless network?
I have my expresses set to participate in a WDS network, but that's because I use them for other things other than itunes, I would have thought 'join a network' would be fine.
You could check that all your devices are using independent IP addresses and all are using the same subnet. You could also check that no two devices have the same mac address, I've been told a million times this can't happen, but I've seen it. You may be wise to check these things before and after your devices have been 'kicked off the network", you may even want to write them down to see if any are changing.

Cisco router RVS4000 with Airport extrem and Time capsule.

Problem droping connection to internet when is Time capsule in extended wifi mode. When I turn off wifi on time capsule Airport extreme work fine.
Airport extreme and Time capsule is conected via ETH.
Any idea ?
Thaks
B.

If you use ethernet to connect the AE and TC .. you must NOT extend wifi.. you use Create a wireless network. And setup with same name and security. You are using roaming network.. not extended wireless.. if you want to use extended wireless no ethernet
see http://support.apple.com/kb/HT4260

Problem with airport extreme and HP photosmart 8750 printer

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