Problem with Airport wireless network utilising a Time Capsule. No internet connection?

Right, I have an Apple Mac and I am creating a Wireless network with an Apple Time Machine. I have had both devices for approx 2 years, they have be fine to date - until I now have the following issue: The Wirless network has been created and can be connected to but that network isn't then connected to the internet. IN have checked with the Cable network provider Virgin and there is a network without proplem provided to the Modem - I have also connected an ethernet cable to direct to the Mac and connected to the www, no probs. I have also asttempted to reset and set up my time capsule / airport again howver the same problem arises. When I go to network Diagnostics I Have a green light for the following; Airport, Airport Settigns, Network Settings,Network Settings, ISP then an amberlight for Internet and server.....Please assist!!!! Is this an ISP address issue. Welcome any help, Thanks in advance. Jimbob

Sounds like chaos..
How many outlets are we talking about and what specific equipment?
Do you really need routers on every one? How many clients do you use?
Basically there are three non-overlapping channels on 2.4ghz.. using more than three routers in the house is pointless as they will just interfere with each other.. range on 2.4ghz should be sufficient to reach at least half a normal house from one AP. If not there are better high power routers available.
And there should be just one device that is the main router.. all the other routers should be bridged/ wan bypassed so they are merely AP and switch. Otherwise NAT will cause issues to devices stuck behind a secondary router.

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Window 8 WiFi problem with Cisco wireless network

Anyone encounter a Windows 8 WiFi authentication problem with Cisco wireless network?
We are using WLC 5508, 7.2.111, and AP 3602i with WPA2.
Sent from Cisco Technical Support iPad App

This problem occurred with Soney, and Dell models. Lenovo with Windows 8 factory installed is working fine.
Won't make any difference as these laptop's wireless NIC cards are different.
Can you try with OPEN authentication. If the Sony and/or Dell laptop works, then you start cranking up the security and/or encryption settings until you break them.
I'm with Scott here: It's got to be a wireless NIC card driver.
As what George has stated, post the debug of the failed attempts.

I have connected my time capsule to motorola SG6580 modem via ethernet. I have a wireless network on the motorola and a wireless network from the time capsule. I get duplicate IPs error messages sometimes. How do I fix?

I have connected my time capsule to motorola SG6580 modem via ethernet. I have a wireless network on the motorola and a wireless network from the time capsule. I get duplicate IPs error messages (no connection) sometimes when trying to connect devices to the wireless network. How do I fix? Sometimes devices cannot connect to the network because of conflicting IPs. I look on the Motorola and every device has a unique IP assigned but occasionally a device has taken the IP of another device. I have been writing down all the devices and the IPs they have been using. It happens more with PCs than Macs, ipads or iPhones.

If the Time Capsule is set up correctly in bridge mode, then it is the responsibility of the Motorola modem/router to provide the correct IP address assignments for all devices on the network.
Check to insure that the Time Capsule is correctly set up to operate in bridge mode as follows:
On your Mac, open AirPort Utility
Finder > Applications > Utilities > AirPort Utility
Click on the Time Capsule icon, then click Edit in the smaller window that appears
Click the Network tab at the top of the next window
Insure that the setting for Router Mode is configured to read "Off (Bridge Mode)"
Once you have confirmed that the Time Capsule is configured correctly, everything else is the responsibility of the Motorola modem/router as far as network routing and IP address assignments for devices.
If you continue to have IP address issues, then you should contact the Internet Service Provider (ISP) that provided the Motorola device to you and ask them to fix the issue.

Accessing Time Capsule Without Internet Connection

Simple question: How do I access my Time Capsule without an internet connection?
Thanks,
Mike

Restoring to defaults might be the best way to go. This will not affect your backups.
To do this, simply hold in the reset button on the back of the Time Capsule until you see the amber light begin to blink more quickly. Keep holding another 4-5 seconds when you see this and then release.
If you have a spare ethernet cable handy, I would recommend that you connect it from the Mac to one of the LAN <-> ports on the Time Capsule.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Continue to follow the guided setup. When you are asked how you want to configure the Time Capsule, choose the "Create a wireless network option"
Keep following the guide until you Update. You'll see a message that you do not have an ethernet connection at the WAN Port and also that you do not have an Internet connection. Click "ignore" to both of these messages and you get a greeen light when the Time Capsule restarts.
Then, set up Time Machine again.
Click System Preferences (gear icon on the dock) and open Time Machine
Click Select Disk
Click your Time Capsule to highlight it
Click Use for Backups
That should get backups going again and also allow you to access your backups by clicking the Time Machine icon on the dock.
You can keep the computer connected using the ethernet cable, or use the wireless on your computer to connect to the wireless network that the Time Capsule is providing.

Airport Express Problem with Wired/Wireless networks simultaneously

Hello,
I'm having trouble maintaining a connection with my AX (2012) in a work environment. Basically, I have a Win 7 laptop connected via ethernet to the internet/corporate net. I have configured the AX to create a separate wifi network that does not connect to the internet. In order to connect to the AX, I have to disable both the Ethernet adapter and the WLAN adapter, enable the WLAN adapter, connect it to the AX's network, and wait for it to show up in the utility. Only then can I re-enable the ethernet adapter for internet access. Then, inevitably, the connection dies within 15 minutes and I have to repeat the whole process.
Can anyone tell me what's going on here? Is the wired network interfering with the wireless network? Is something configured wrong? Below is the output from ipconfig/all, if that helps. The AX is configured with a 169.254 range. IP address and behaves the same way whether the IP address is auto or manual, and there is no difference if the signal roams channels or is fixed to a single channel (I've played with them all).
Thanks in advance for your help.
Wireless LAN adapter Wireless Network Connection:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : DW1501 Wireless-N WLAN Half-Mini Card
   Physical Address. . . . . . . . . : 68-A3-C4-0C-CE-5B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 10.0.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, December 06, 2012 2:32:22 PM
   Lease Expires . . . . . . . . . . : Friday, December 07, 2012 2:41:43 PM
   Default Gateway . . . . . . . . . : 10.0.1.1
   DHCP Server . . . . . . . . . . . : 10.0.1.1
   DNS Servers . . . . . . . . . . . : 10.0.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
   Connection-specific DNS Suffix . : XXX.com
   Description . . . . . . . . . . . : Intel(R) 82577LM Gigabit Network Connecti
on
   Physical Address. . . . . . . . . : 5C-26-0A-40-37-A9
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 3.197.129.227(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.254.0
   Lease Obtained. . . . . . . . . . : Thursday, December 06, 2012 2:42:43 PM
   Lease Expires . . . . . . . . . . : Thursday, December 13, 2012 2:42:42 PM
   Default Gateway . . . . . . . . . : 3.197.128.1
   DHCP Server . . . . . . . . . . . : 3.156.134.20
   DNS Servers . . . . . . . . . . . : 3.156.130.30
3.156.130.130
3.23.190.40
                                       3.23.192.43
   Primary WINS Server . . . . . . . : 3.156.130.30
   Secondary WINS Server . . . . . . : 3.156.130.130
   NetBIOS over Tcpip. . . . . . . . : Enabled

Here goes - read this through completely and see if it makes sense:
1. Reset the Express to factory settings by unplugging it and plugging it back in while holding in the reset button - release the button when the light starts blinking - then wait for the light to blink slowly indicating factory default.
2. Disable the wireless and enable the ethernet on the laptop and connect an ethernet cable to the WAN port (the circle of dots) of the Express and use the AU toset it up in bridge mode to create a wireless network with a name of your choice - you don't really need a password but you can assign one if you wish - if you do not use a password you will have to choose to ignore the error message for no security.
3. Accept all other defaults and ignore any messages about not having an internet or ethernet connection and update or finish the setup - if you get a blinking amber light, open the AU and correct any error messages.
4. You can now disconnect the ethernet cable and disable the ethernet on the laptop and enable the wireless so you can stream iTunes to the Express - the laptop must stay wireless to do this - you can not accesss both at the same time - you can also use an iPhone or iPad or iPod to use Airplay and then you can use the laptop via ethernet for the internet.
5. To access the Express from now on, you have to use the AU wirelessly from the laptop.
The above is assuming that you don't currently have wireless in your office - the other alternatives are:
1. To hardwire the Express and have it create a wireless network and access the internet - you could then use your laptop wirelessly or wired to connect to the Express and use Airplay and your pc at the same time.
2. If your office has wireless, you can set up the Express to "join" the existing network - you can then do the same as in number 1.
I hope this helps - everyone's situation is different - the above scenarios work for me - you might have to do some tweaks but the info is there - let me know if you have any questions.

Extending my wireless network using a Time Capsule (U-Verse)

I am trying to extend my wireless network but every time I make a change on my Time Capsule I lose all connections and have to start over....
Here is my setup:
My internet provider is AT&T U-Verse
Router - 2Wire (I do have access to the router)
Connected to the router is a netgear 8 port switch used for all of the wiring in the house.
In my family room at the wall jack I have attached a Cisco 8-port switch.
To the switch are several AV devices including my 3TB Time Capsule.
My wireless setup is controlled by the 2Wire router.
What I am trying to do is to use the Time Capsule to extend my wireless network so portions of my house will receive a stronger signal.
I attempted several do configurations but after reboot it either can't find the network, I lose my Internet (from the time capsule) or some other error.
I usually have to connect a cable to the TC and my MacBook Pro to reset everything back to what it was.
Can anyone offer me any suggestions on how to configure this properly?
Thank you
Elliot

Open AirPort Utility, select the Time Capsule and click Manual Setup.
Click the Time Capsule tab at the top of the screen and check the settings on this page for correct name, Time Zone, etc. My TC looks like this:
Next, click the Wireless tab to the right of the Time Capsule tab.
The Wireless Mode is set to Create a wireless network.
Wireless Network Name would be the exact same name as your 2-Wire wireless network.
If the 2-Wire is using WPA2 Personal security, make sure the Time Capsule is set the same.
Enter the same password as the 2-Wire for the Wireless Password
Settings should look like this:
Next, click the Internet icon, then click the Internet Connection tab
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Click Update to save the settings and allow a minute for the Time Capsule to restart to a green light
Very Important....
Next, power off the entire network....all devices, 2-Wire, Time Capsule, computers , printers, etc.
Wait a full minute
Start the 2-Wire first and let it run a full minute by itself
Start the Time Capsule next the same way
Keep starting devices one at a time until the entire network is back up
You should be in business now

1st generation Time Capsule - unstable internet connection

Hello,
I just bought new mac (iMac 27') and Time Capsule (1st generation firmware 7.6.3) When i connected Time Capsule instead my old router, internet connection is very tricky. When my iMac is connected by Lan cable and Wifi on mac is off , everything is fine. But when any device (iPhone, iPad) connect on wifi, internet connection becomes very unstable (including iMac on lan cable!!!). But wifi connection inside my network seems ok (i can use time capsule with no problem).
In the AirPort utility is the "pilot lamp" near the Time Capsule still green. But between Time Capsule and internet change green and amber color every 30 sec (estimate).
I tried both (2.4 and 5 GHz) WiFi but with no solution. When i use my old router, everythink is ok. Or when I unplug all WiFi devices (WiFi router on time capsule can still runs) and my iMac is connected by cable, everything is ok too.
I don't know if is it known problem, but i guess it can be hardware trouble.
Thank you for any answer
Jan

Ok, that is Gen4.
And the fault is unusual.
I recommend a full factory reset.
But downgrade the firmware first. 7.6.3 is known to be problematic. Simply hold down the option key whilst you select version in the airport utility.You can only go back to 7.6.1 though.
The quick method of factory reset.
Power down the TC.
Hold in reset. and keep holding it in. Gently it is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on.
(I fix TC and have several reset levers bent over and jammed).
Power on the TC.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults.
Setup wireless and TC with short names .. no spaces and pure alphanumeric. Use different name for 5ghz.
I also recommend you install the old utility so you can access the TC log.. the new v6 utility has no log access.. so you are completely without clues as to what is happening. Not that the log is exactly helpful but it is worth a look.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Problems with DSL wireless network finding Airport Express to play music

Can anyone help me out here....
I have an airport express that I can not get my wireless network to find. I plug it into the ethernet to set it up then it reads.... "AirPort Utility was unable to find your base station after restarting. The settings for this base station have been successfully updated, but there was a problem re-joining the wireless network or finding the base station. You may need to select your network from the AirPort menu and try again." I am not trying to do nothing more then plug a powered speaker into it to stream my itunes to another room. Im not trying to use it as a bridge or anything like that. I am using a verizon supplied Westall DSL modem/router.

Hi. I think that you want to set up your Airport Express as a client to your router. The information is here:
http://docs.info.apple.com/article.html?artnum=302153
Be sure to disable your WEP on your router otherwise your AE won't be able to communicate with it. You can restablish it when you are done.
Another point is that, when using WEP, the airport express might create a different HEX key than your router -- even if you use the same passphrase. Check your router's hex number, copy and paste that into the space provided in the Airport Express's admin utility.
Make sure that you identify your SSID on the Airport Express, too.

Problems with AirPort - WRT54GL (for a short time)

Hi!
If have an old MacBook with Core Duo (OS X 10.4.10, all updates installed). The last days I have more and more problems with my WLAN. I use a WLAN DSL-Router (Linksys WRT54GL with original firmware v4.30.7). The problem is, that after some time while everything works perfectly, AirPort is still connected to the WRT54GL, but I cannot reach the Router anymore (no ping, no tcp connection to the router or to any computer in my network or the internet). At the same time router works fine for other computers. When I disable AirPort and enable it again, it connects again and everything works fine again. Any idea what the problem could be? Before the problem occured for the first time some weeks ago, it worked perfectly for more than one year with the router (no firmware update). The WLAN signal strengh is between medium and strong.
The only problem I had with the router was, that I had to use WPA2, because WPA did not work for my MacBook. And it's not very fast, but that's not so important. The latest problems are really annoying, e.g. when I wrote a long email using webmail, the connection was lost and after I reenabled AirPort, the text was gone.
Does anybody know how I could find and solve the problem?
best regards
Andreas

You can't power it down from the AirPort Utility, but you could use the Timed Access feature to control when certain network devices can access the base station itself. Timed Access relies on the device's MAC hardware address and will control access to the router on a time basis.
You would find this feature on the AirPort > Access Control tab within the AirPort Utility.

Setting up time capsule with existing wireless router and another time capsule

Hello,
I just bought my first mac (MBP) and a time capsule. We already have a wireless router, and my brother has an imac and his time capsule connected to it. The apple support people said that i couldn't use my new time capsule as a backup for my files because it would have to be in bridge mode and that would cause all sorts of problems and the backup would probably fail. That I would have to use my brother's time capsule to back up my files.
Is this true?? I find it hard to believe this issue hasn;t come up before.
Thanks,
Deborah

Thanks, Bob! If I may impose on you a little bit more, would you be able to guide me a little bit in terms of the setup?
Would I need to connect my time capsule directly to the router for first time set up?
If so, would I have to keep it connected to the router all the time after the first time set up, or can I keep it in another room?
Our wireless network was created back when we were a Windows household, so we still control it using Network Magic on an old laptop.
I unlocked the network (using Network Magic) when I tried to set up the Time Capsule (wirelessly, and before calling Apple), and after entering the network password my macbook recognized the TC and I got the good little green light on the TC. As soon as I locked up the network, I got the flashing amber light on the TC and airport utility couldn't find it anymore (using Airport utility version 6.1)... I unlocked the network again, the light turned green. I locked it back up, the light started flashing amber again...
Thanks, I really appreciate your help!
Deborah

Problems with setting up USB printer on Time Capsule.

I've just bought Time Capsule (4th Gen, 2TB, Airport Utility v6.0) and got it connected to Internet creating private network. It works ok but I can't set up network printer via TC. The printer (Canon pixma iP90) is working fine connected directly to my iMac (Mac OS X 10.7.3) but I can't get it working through TC.
TC manual (pages 17&30) asks to open Printer Setup Utility, located in the Utilities folder in the Applications folder. The problem is that I can't find this Print Setup Utility in the indicated folder.
Please help me to solve this puzzle. Thanks.

There have been a number of very recent changes....AirPort Utility 6.0 is one of them.....so things probably won't track with manuals that were printed months ago and have not yet been updated.
Connect the printer to the USB port on the Time Capsule and make sure everything is powered up.
Open System Preferences (gear icon on the dock)
Open Print & Scan
Click the + (plus) button at the bottom of the printer list on the left
Hopefully, your printer or printer family will appear in the next window
Click on the name of the printer to highlight it
Click Add at the the lower right of the window
Try to print.
Be sure to select the correct printer location in the print dialog box since you now have the printer installed at two different locations....your Mac and the Time Capsule. You need to choose the correct location before you click the "Print" button.
Might be a good idea to make the printer at the Time Capsule your default printer in the Print & Scan box.

Why can't I extend my wireless network on my Time Capsule?

So I'm having trouble extending my wireless network in my house with my Time Capsule. I just recently moved into an apartment and had Time Warner install a modem with a bult in router. I then tried to install my TC upstairs and attempted to extend an exisiting network, however my current network doesn't appear on the list of networks to choose from. Why is this?
*I've read that you cann't extend a network if the original router you're extending from ISN'T an apple router? I'm having a hard time believing that, since all network providers provide you with their own equipment. Any help would be appreciated. Thanks!

Connect your Time Capsule to your router with an Ethernet cable. That is the only way to "extend" a network created by a non-Apple product.
*I've read that you cann't extend a network if the original router you're extending from ISN'T an apple router? I'm having a hard time believing that, since all network providers provide you with their own equipment.
All network providers provide you with the cheapest possible junk. Ask TW how to disable their router and use their equipment strictly as a modem. ISPs have different names for this such as "bridge mode" or "transparent bridging". That way, you can use all the Time Capsule's features.

Why are all my devices acknowledging my wireless network through my time capsule, but only one is able to connect to the internet?

This started when I changed the port for cable modem access. If I shut everything down- router, MacBook, and iPhone and restart the router... the device I turn on first will connect to the internet. The second device will read the wireless network but if you attempt to connect to the internet- it states no internet connection is available. Is this a security feature I enabled unknowingly? Very frustrated.

You are using your TC in the wrong way.. in bridge and it has to be in router mode.
Simply make sure you connect SB5100 to the WAN port of the TC.
Go to the airport utility, manual setup, internet tab on the bottom and choose connection.. ethernet.. and down the bottom connection sharing.. share a public IP.. sorry I don't have the exact wording as my TC is in pieces being fixed.
Update and then shut off everything again, particularly the modem.. start everything in order.. modem.. wait 2min.. then TC.. wait 2min then all the computers .. they will get an IP from the TC. With correct address and gateway.
What was happening is the first device to turn on was capturing the one and only public IP. The rest get local IP without connection.

Problem with old VoIP between modem and Time Capsule

Hi, I hope someone can help me with this..
For a job I used to have, I had a D-Link DVG-5102S VoIP adapter/router that I had to have between my Motorola DSL modem and my Time Capsule WiFi.
The service that the D-Link was used for has been shut off for a long time, but I don't seem to be able to get rid of it. When I remove it, and try to re-configure things on the Time Capsule so that it has the DSL login info, my internet access stops working.
Currently, the D-Link has the DSL login info, and distributes 192.168.15.x addresses to the Time Capsule.
The Time Capsule has the following info:
Base Station tab:
Base station name, password, Back to my Mac account/password
Internet tab:
Connect using: DHCP, IP Address 192.168.15.160, subnet mask 255.255.255.0, Router address 192.168.15.1, Primary DNS Server 192.168.15.1
Wireless tab:
Create a Wireless network, Wireless network name <my WiFi network>, Wireless SEcurity WPA2 Personal, Wireless Password/Verify Password
Network tab:
Router Mode: Off (Bridge Mode)
Everything else is greyed out
Disks:
My time capsule backup disk.
Does anyone have any ideas for how I should go about getting rid of that stupid VOIP thing?
Thanks!

Your DSL modem has probably locked on to the D-Link box's MAC address. Since the TIme Capsule has a different MAC address than the D-link, the DSL modem doesn't know what to do with it.
(MAC address btw has nothing to do with Mac computers - it is an alphanumeric address that is assigned to each and every networking device that's made - yes, including Mac computers.)
Usually turning the DSL modem off and back on should reset it, and the next device that it talks to (hopefully the Time Capsule) will become its new best friend (i.e. it will "remember" the Time Capsule's MAC address). Some DSL modems have a setup page (or setup software) that you must run, to give it a new MAC address. And sometimes only your DSL provider can do this for you (they reset something on their end or something like that). If turning the DSL modem off then on again doesn't do the trick, and your modem either doesn't have a setup application (or you don't see a setting for MAC address), then you'll have to call your provider. Tell them that you switched the device that the modem is plugged into, and they should be able to help you out (theoretically anyway, your actual customer service drone experience may vary).

Problems with USB external drive attached to time capsule

Hi,
I bought a WD 1 TB my book as a supplemental backup drive, as I've pretty much maxed out the space in my 500 GB TC with backups form two macbooks. It's attached to the TC via the USB 2.0. For the first few months everything worked fine. Now suddenly neither machine can access the WD drive. It shows up in the Aiport utility but not in the finder. When I plug it directly into one of the macbooks it accesses fine, but I bought it specifically to use as additional network backup drive.
Where have I gone wrong? I updated the firmware for the WD drive, and everything appears fine on the TC and the macbooks. I poked around on the forums and found many a complaint about the WD drives, but I couldn't find a solution to my particular problem.
Any ideas?
Thanks.

The first thing to try is a nice long power cycle of the network if you have not already done this.
Power everything down, order is not important. Wait 5-10 minutes.
Start the modem first and let it run 4-5 minutes by itself. Then start the next device connected to the modem the same way. Keep powering up each device the same way until all devices are powered on.
Any help?
If no luck, the next thing to try is connect the WD drive directly to your computer and "Verify Disk" using Disk Utility.
Applications > Utilities > Disk Utility
Then click "Repair disk"
If indicated, "Repair Permissions" on the disk.
Eject the disk and then you'll have to do the power cycle all over again and plug the device back into the USB port on the Time Capsule.

Problem with Airport wireless network utilising a Time Capsule. No internet connection?

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