Problem with Amazon Instant Video

I am trying to watch a video from Amazon instant video and keep getting the error message "Your internet connection is currently using an HTTP proxy, content playback is not supported when a proxy is configured. Is this something I can fix?

I have the exact same issue. Videos are completely unwatchable using the Amazon Instant Video app on my 2015 Sony 4K set. Stuttering and freezing, even though I'm using hardwired, CAT7 cable, with internet speed of 75/75. It's not just your television. I believe they're all this way. I'm waiting for the 4K app too. Until then I'm watching AIV on my PS4, which is solid as a rock.

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Having difficulty connecting apple tv with amazon instant video

II'm having difficulty connecting apple tv with amazon instant video or it won't stay connected. Help!

Is it naive of me to think that Apple should simply provide a portal on their Apple TV menu for me to access my Amazon Instant Video movies?
Maybe a little. Amazon is a direct competitor, so it is not really in Apple's best interest to go out of its way to add support for a competing service that will cause Apple to lose money. The bigger problem though is all of these video services using DRM to encrypt their content and lock it away from consumers so we can only watch content we pay for on certain devices. Compaired to before when you could buy a DVD and watch it on any TV. Now when you buy content you can only using it on a few specific devices.
Is their failure to do so about an Amazon/Apple rivalry, or because the two have to make some kind of deal before this can happen
They are competitors, but a bigger issue is that it is an incredibility complex legal agreement they would have to work out. First there are legal agreements that would have to be worked out with literally thousands of copyright holders to distribute their content. Then there is the software licenncing since Apple and Amazon would have to disclose how their DRM encrption works, then there are pateint agreements that can be worth billions that have to be worked out. And all of that work would be so that they support a competator. So there is not a lot motivating them to do something that would cost a lot of money and time.
If watching Amazon content is really your major priority you might want to return your ATV and get a Roku.

XBR55X850C Stutters with Amazon Instant Video

I just set one of these up a week ago. Still waiting for the promised 4k Amazon Instant Video app at the end of June, but in the meantime, the 2k app seems to have some issues. When streaming HD content I get an occasional stutter. If I try and adjust the volume while it is playing, it stutters a lot while the volume is being adjusted. I have no issues streaming HD content from Amazon Instant video on my other devices throughout the house--and this is all over a wired gigabit ethernet local network. Thoughts? Does ths TV go back? Stuttering at all isn't acceptable when the bandwidth is available, and stuttering like this when changing the volume? Not cool at all.

I have the exact same issue. Videos are completely unwatchable using the Amazon Instant Video app on my 2015 Sony 4K set. Stuttering and freezing, even though I'm using hardwired, CAT7 cable, with internet speed of 75/75. It's not just your television. I believe they're all this way. I'm waiting for the 4K app too. Until then I'm watching AIV on my PS4, which is solid as a rock.

DOES THIS WORK WITH AMAZON INSTANT VIDEO?

Does the Apple TV allow streaming from AMazon Instant Video?

No Amazon does not make a Application to watch their content on Apple TV. I imagine because they are competing with each other in offering video content. To be honest I have both a Apple TV and Roku and I think Roku is much more open simply because they are not really in the content business. They are in the hardware business. Apple on the other hand has both hardware and content. I think they both Apple TV and Amazon offer similar content so I am not sure unless your a Amazon Prime sub that Apple TV cannot provide a good experience. I actually watch some series on Apple TV for the 1080P offerings and use Amazon for some older content that sometimes is cheaper. I have yet to find a one service option that covers everything. In my house we have Apple TV, Roku, Netflix, sometimes Hulu and YouTube. Streaming is still developing and for me I cannot say one service or device is better then another. Another option for Amazon is simply run Amazon content through your PC or Mac on your TV. I do that very frequently and find it a good option.

IPad HDMI converter video issue with Amazon Instant Video

I bought the HDMI converter for my latest iPad. I can see everything on my TV screen except when using Amazon Instant Video, then only the sound works. Is this a DRM issue or something else ?

It is up to the app developer whether they allow video out from the app.
Hbo, amazon, etc do not allow it due to copyright and licensing issues.

Amazon Instant Video with pipelight: HD not available (HDCP)

On my 64-bit archlinux-laptop I am using pipelight (0.2.5-2) and wine-silverlight (1.7.14-1) to watch video-streams of my "Amazon Instant Video"-account. Before end of february 2014, the provider of the video-stream-service was called "lovefilm" (Germany) and everything worked fine on archlinux. But now, I cannot watch movies in HD anymore and get this message:
HD viewing isn't available because the display doesn't meet content protection (HDCP) requirements. This title will continue in Standard Definition.
Maybe, I made something wrong with my pipelight/wine-silverlight-configuration. On my Playstation for example, I have no problems with "Amazon Instant Video" and HD. I guess, on ms-windows it should work as well. By the way, I am not using an external monitor (VGA-connections can cause HDCP-errors). And as ewaller told me in an e-mail, I should mention in this forum, that my intention is not to crack any copyright-protections but only want to watch my paid movies on my laptop.
Andreas

Hi andreas,
the short answer is: its not (yet) supported with Pipelight. HDCP (or content protection in general) is a feature which is not available with any Linux driver (not even the proprietary ones), and besides that some other features are missing too. Nevertheless this is on our todo-list for future versions of Pipelight, but we can't give an exact schedule, especially as it involves a lot of legal problems and questions.
For a bit more detailed information please take a look here, where Michael Müller (one of the other developers involved in Pipelight) summarized the current status. You can also subscribe to the bug report mentioned there if you want to be informed about all news concerning this issue.
By the way: You would encounter exactly the same problem in some situations on Windows, for example when your monitor is only connected via VGA, and thus the video data cannot be securely transmitted.
Sebastian
Last edited by slackner (2014-03-14 01:48:38)

Anyone able to play Amazon Instant Video using Apple Digital AV Adapter

Amazon just released the Amazon Instant Video app for the iPad July 31, 2012. Version is 1.0
It's not a great app yet. I can get it to play on the iPad (by itself). When I hook up the iPad to the TV using the Digital AV Adapter, the app gets very unstable, crashes at times, doesn't load shows....basically doesn't work. Virtually everything else on the iPad displays fine on the TV using the adapter. I've tried Safari, Netflix, and a couple of games just to see if the problem was with the iPad or the app. The problem is with the app.
I emailed Amazon support via feedback within the app, and got responses back similar to this:
"I'm so sorry for the trouble you facing with the Instant videos which you want to play on TV.
I understand now a days all the TV's are HDMI connected but I assure you that we are working for the improvements required on this field.
The Amazon Instant Video app for iPad does not support playback on HDMI-connected TVs.
Customer feedback like yours helps us continue to improve the service we provide. I've forwarded your feedback to our Amazon Instant Video team for consideration as we make future improvements."
I find it hard to believe they designed it to not work that way-I replied and asked them if it was...have not heard back yet.
Has anyone been able to view Amazon Instant Video on their TV from an iPad ? If yes, how did you do it.?

<"The makers of the app tell you it does not work that way, you think they are lying to you?">
Where did you read that the app doesn't support this? Their app description says it does not support AirPlay. I'm not using AirPlay. It doesn't mention anywhere that it doesn't support iPads connected to TVs with HDMI, except in a support email response back to me.
With the iPad hard wired to the TV with the Apple Digital AV Adapter and an HDMI cable, on all of the other apps I've tried, the TV mirrors the iPad display. Even the few free games I tried would do this. This app falls apart when you hook up the HDMI to the iPad. To me that's a bug. I find it hard to believe that they designed it to not put out compatible digital video from the iPad. I would rather have seen their email response say that this is a known bug and that they are working on a fix. Maybe they are just beginning to understand the issues with version 1 and told the poor people answering the support emails to just say that it's not supported.
I'm not particularly upset with them, as it is v1.0 of a free app. It's got plenty of other shortcomings. I was hoping that it would work somthat we could take advantage of the Amazon Prime stuff we're paying for without having to go out and buy another set top box or Blu-ray player that was compatible with their stuff.
I would have gladly paid some money for a well designed app. Wish they had gone that route.

Amazon Instant Video - 65L7350U

I have just got a 65L7350 3D Smart TV, comes with some applications I was particularly looking for Skype but the smart TVs that I looked at had the option to download more apps, this TV has already Netflix also, I am looking for the Amazon Instant Video app and I can't find a way to download it, does anybody know how I can do????

Does your SKYPE work on the Toshiba Smart TV 65L7350U? Every time I run my Skype app it crashes the TV, and locks the screen to black, and escape to the Cloud page is the only way to get it to go away. Skype tries to sign in, but every time it gets 2-3 seconds past the login for Skype, BLACK SCREEN. Toshiba support has said it is a SKYPE problem, and not a TV problem. Not sure what to do.

How do I watch Amazon Instant video on tv

How do I watch Amazon Instant Video on my TV?

Hi diesel vdub,
I made sure software was up to date on both Apple Smart TV and my iPad. I still get the message, "Watching videos on mirroring isn't currently available on this app." I have seen other people with same problem as well. Guess I'm out of luck

AirPlay Amazon instant video works very poorly

Whenever I try to AirPlay Amazon to my AppleTV, it works for crap. Buffering, freezing, bombing out, inability to skip forward without it taking more time than if you had just let it play in real time. If I use my iPad the video will start fine and play for a few minutes then will just stop. Not that the video freezes, the image disappears from the screen and the iPad is back to the episode selection screen in the AIV app. Then when I restart, the image is quite pixelated. If I pause it for a minute or so at this point, the image will usually clear up once it starts playing again. I get similar results while using the iPhone. Is this an issue with the Amazon Instant Video app? Using the app and watching right on the device works perfectly. Is it a common or known problem?
My AppleTV is set to automatically update software, my phone and pad have the current iOS (8.0.2), but this has been happening since before iOS 8.0.
Suggestions?

Yes - you are correct! The reason is the new Sony 4K TVs are on the Android TV platform. So apps that work with your television will not work with ours, and vice-versa. Sony is working on this, and they say the app will be available soon. Amazon's 4K site lists televisions that are compatible - all the Sony 2014 4K models are listed, but none of the 2015 4K models. So enjoy Amazon Instant Video in 4K! We'll just have to wait patiently until we can, too. I envy you, since I want Orphan Black, and other shows also, in 4K.

HT201335 Airplay Mirroring for HBO Go or Amazon Instant Video

When I try to stream HBO Go or Amazon Instant Video from my Ipad to my Apple TV, the image starts then stops and states, "Watching videos with AirPlay or through HDMI isn't currently available with this app." Then, the sound comes through the television but no video. I just purchased the Apple TV and am using an iPad 2. Any suggestions? Thanks.

Hi.
In regard to your question, " If it doesn't work on iOS 5, then it shouldn't be in the store for iOS 5 devices. Right?"
The apps general purpose is to enable you to view content on the device. AirPlay compatibility is a secondary feature and was only recently added in Feb this year. So, making the app available to iOS 5 users makes sense.
The post I read specifically mentioned the problem of hearing audio but not seeing video via AirPlay that was resolved by upgrading the devices to iOS 6.
Unfortunately I ran across this thread while going through the Apple forums here trying to resolve the issue of the Airplay button suddenly not being available on any of my devices (a router reboot was the resolution btw). It was a pretty common result of every google search I tried so it shouldn't be hard to find.
I understand your hesitation to upgrade to iOS 6. I've held at 6.0 myself, which works fine, but 6.1 and 6.2 seem more trouble than benefit.

HDMI Support and Amazon Instant Video for iPhone 4s

Hello.
1.) Does the Apple Digital AV adapter work well (MD098ZM/A) with iPhone 4S?
2.) I know Amazon Instant Video supports iPad, how about iPhone 4S?
Thanks!

This is like the holy grail of iPhone functionality. It is technically possible but doesn't fit Apple's (and/or Amazon's) business model, so will probably never see the light of day for that reason alone.

Amazon instant video

Amazon.com Instant Video will no longer run on Google Chrome. I'm not sure if it's the fact that Chrome is not running Flash 11.6.602.168 or not, but Amazon tech support is insisting that the issue is not on their end, and that it has to be a Chrome or Adobe issue.

Hello,
Just chiming in to say that I am experiencing the same issues.
using Win 7, Firefox 19.0, Flash 11.6.602.168
Tried the DRM fix listed above,
Tried uninstalling Firefox and Flash, restarting Win 7, reinstalling Firefox and Flash
Tried reinstalling display and my NVidia drivers.
Still getting "Sorry we were unable to stream this video" message.
Also having problems on Chrome.
Some troubleshooting threads suggest to go to chrome://plugins and disable the chrome flash player.
When i disable the chrome flash player and try to play an amazon instant video, I get the "Sorry we were unable to stream this video" message.
When i disable the system flash player and try to play an amazon instant video, the video plays but 'stutters.' The audio is fine, but the video alternately pauses and plays for a second or two over and over again.
AIV works just fine on my iPad.
For everyone viewing, please take 30 secs to create an account and let Adobe know that their product is causing problems for your Amazon service.
This needs to get fixed asap!
Thanks
V.

HT201335 No video when streaming from Amazon Instant Videos

When I select the Airplay button from the Amazon Instant Video App on my iPad 4 it only sends the audio to the Apple TV, it does not play any video. The Apple TV is wired into the ethernet while of course the iPad is wireless; not sure if that has anything to do with it. What does it take to get this working. If the only thing I can stream is iTunes I've wasted $100 on this box.

Welcome to the Apple Community.
Amazon blocks AirPlay. It's not the Apple TV that you wasted money on, but purchasing content from Amazon. Use the iTunes Store for your content.

Why no amazon instant video on Apple TV?

Why does Apple TV not have Amazon instant video?

Presumably because Apple have not entered into an agreement with Amazon to provide it.
AppleTV does not allow you to access any website you choose.
AC

Problem with Amazon Instant Video

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