Problem with an Email account

helo there i have a probleme with my email account if press to open my email it dont want open so what is wrong with my email
Moderator's Note: The subject was edited as we have moved the post from an existing thread and created a new topic.

Hi, missjlouw.
Welcome to the Nokia Support Discussions.
What is the model of your phone and when did this start to happen? Also, for what email account is this? How are you accessing it? If you're getting an error message, can you provide it to us?
We look forward to your reply.

Similar Messages

Problem with creating email account on E72

I have bought E72 and want to use mine company email - but there is a problem with creating email account in mail program.
Restoring to fabric settings doesn't works.
When I'm creating Gmail account it's OK, but phone doesnt want to cooperate with other accouns:/

Try again without using WLAN. I had same problem, but solved it using GPRS.

Problems with POP email accounts set up on iPad air why can't I send emails?

I have an Ipad Air and am having problems with POP email account set up.
I can receive emails however I cannot reply or create a new email and send it.
Is there something I need to fix in Outgoing settings? these are the same as on my MacPro using same ISP provider Optus the only difference is that the Ipad has a prepaid sim card - however still with Optus.
Could someone help please? Thank you

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I'm having problems with my email account. I receive emails when I'm in a wifi zone. But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network. Only when I power off the phone and turn it back on, do I re

I'm having problems with my email account. I receive emails when I'm in a wifi zone. But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network. Only when I power off the phone and turn it back on, do I receive the emails through the cellualr network (again with the wifi off)

In your email settings on the phone check to make sure it is set to receive emails on cellular network. It's a feature you can turn off so your phone isn't constantly updating emails on the cell network, but if you are usually in a place with wifi and aren't concerned about going over your data allowance, you can turn it back on.

Problem with my email account after attempting to email photos with iphoto

Hi there,
I'm not sure if I'm posting this question in the correct place...please forgive me if not and if you know where I should post it please tell me.
I'm new to using a mac computer. I just bought my first one last week. I loaded some pics yesterday and attempted to email some to a friend...thought I knew how to do this without reading directions. ...well, after a few tries I locked up my computer momentarily and closed out my many attempts to send the few attempts of open emails I was trying to send through iphoto with a pic. iphoto is now fine and I now know how to send the photos through it using email...my problem now is that when I merely click on mail ... it shows the computer is receiving several messages but fails to put them in my inbox. I tried deleting the mailbox and adding it again. Didn't help. I tried rebooting and also shutting down the computer al the way. Didn't work. I am very computer illiterate (as if that wasn't obvious)...if you can help me, please be overly descriptive of what I need to do.
It appears that the email is "hung up" somehow...like stuck in iphoto mode for lack of a better way to describe this.
Please help me if you can.
Thanks so much!
Dawn

forgot to mention my email account is through Cox communications (pop server) if this is important to know.
Thanks again!

Problem with 1and1 email account

Hello,
I just got an iphone and am trying to set up my 1and1 email account.
It seems like it works, but only 4 out of hundreds of messages actually show up on my phone. And they are from different people, at different times - nothing special about the 4 messages.
I have the incoming host as:
imap.1and1.com
outgoing as smtp.1and1.com
I have tried the port as 143, which was the default, and as 587, which I saw on some help thing online. Whenever I use 587, however, it switches back to 143.
I know I can set up a gmail account and send it through this account, but I'd really rather just have it sync with my outlook.
Can anyone help?
Thanks!

I realized what these 4 messages have in common: They were all received when my computer (and Outlook) was turned off! Those messages are on the iPhone but not my Outlook. I cannot find a solution to this - my email is IMAP, which I think shouldn't have this problem? I can only find solutions on Apple Support for POP issues in which the emails go only to one or the other device.
Any thoughts?
Thanks!!

Problem with deleting email account on N96

I have got 3 email accounts on my N96. I wanted to delete the oldest one, that is a POP3, but it will not get delete. I go through menu/messaging/options/emails and mark the one I want to delete and than I wait a little and nothing happens - the email account stays. I've tried with the other 2 accounts and it works fine - they get delete.
Can anybody help me on this problem. How can I delete this email account, that won't get delete by the standard way.

Try again without using WLAN. I had same problem, but solved it using GPRS.

Problem with two email accounts

I have two email accounts on my iPad. When I send an email at home using my business account, the sender defaults to my home gmail account and people respond to this email address. How can I make sure responses go to the business email address?

Hi,
Open Setting > Mail, Contacts, Calenders > And Tap On Default Account.
Hope This Helps.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that (settings/usage) it was using 900 mb. I deleted all my mail, deleted the mail account, and it still says it's using 661 mb. My ipad uses a fraction of that.

I'm having problems with excessive email usage on my iphone 4/ios 7. Just noticed that it (settings/usage) was using 900+ mb. I deleted all my mail, deleted the mail account, turned the phone off and back on, downloaded any remaining mail on the server to Outlook on my computer, and it still says it's using 661 mb. My ipad uses a fraction of that.
Background: I recently (December) bought an ipad and set up icloud for contacts and calendar, but NOT mail. My email provider is Verizon. I use computer, iphone, and ipad to check my email; eventually I download it from the server using Outlook on the computer and then delete any remaining emails from the phone and ipad. I can't find info on this problem anywhere.

Howdy there COUGAR444,
It sounds like your iPad all of a sudden seems to be restarting out of no where. If you haven't called AppleCare yet, I would start with quitting either the app that seems to be causing the issue, or all the apps if a single doesn't seem to be the culprit.
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling

I'm having problem with my icloud account,I don't have access to the email i once used to set up my icloud account,this is really affecting me,I can't backup and restore anything from my phone and device..anybody can help?

I'm having problem with my icloud account,I don't have access to the email i once used to set up my icloud account,this is really affecting me,I can't backup and restore anything from my phone and device..Can somebody help?

Hi Maastricht2014,
Until and unless you remember the password to your old email address, you will not be able to access the eBooks as those eBooks are only authorized with your old email address only.
The only workaround or alternative to access your eBooks will be to contact the eBook vendor and ask them to migrate the eBook from your old email to the new one.
Hope that Helps!
~ Arpit

See Below. I have a problem with receiving email. Sending is ok. This is for my Thunderbird email account.

"An error occurred while sending mail. The mail server responded: 5.1.1 <[email protected]>: Recipient address rejected: User unknown in local recipient table. Please check the message recipient [email protected] and try again."

''I have a problem with receiving email.''
''An error occurred while sending mail.''
Who is right here?
''This is for my Thunderbird email account.''
There is no such thing as a 'Thunderbird email account'. Thunderbird is an email client, and you use it to retrieve mail from an account you created with your email provider.

HT1414 Since updating to iso6.0 I have had problems with my email exchange account syncing correctly - I keeps loosing connection with the server.

Since updating to iso6.0 I have had problems with my email exchange account syncing correctly - I keeps loosing connection with the server.

Are you losing the connection to iTunes on the iPad or the computer? You are saying that iTunes is updated. Of course iTunes is updated when you update the iOS software. That's a no brainer.
If you mean that iTunes is updated on the computer, that has absolutely nothing whatsoever to do with downloading and updating apps on the iPad itself so changing the date on the iPad, signing in and out of the stores on the iPad .... Doing any of that on the iPad would have nothing to do with iTunes on your computer.
If .... you have not been able to connect to the iTunes or app stores at all on the iPad - try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If you can't connect at all - you can also try rebooting your router. Unplug it from power for about 30 seconds and then plug it in again.

Yahoo Mail push problem with stock email app

It is nice to see that Verizon is offering push services for yahoo mail (and possibly for others as well, I only tried yahoo) on select phones now, the Droid Charge being one of them. If you add a yahoo account in the stock email app, it configures it through "Verizon email gateway server" and the messages will be pushed to the phone just like gmail had been, and you will get your new messages almost instantaneously.
I previously had an htc incredible and that phone did not have that feature. My e-mails were being checked at an interval that I could select, but not pushed.
What this email gateway does is (as I understand it): 1) your phone sends your credentials to the gateway server where they are stored, 2) the server connects to yahoo mail servers with your credentials, and 3) whenever there is a new message, the gateway server retrieves and pushes it to your phone, in other words it pretty much acts as the middle man that has a notification capability. The gateway server only accesses your inbox folder and it only does incoming services. For other things such as sending messages or checking other folders, your phone connects to yahoo mail servers directly. My incredible on the other hand used to connect to yahoo mail servers directly for everything including inbox access and unfortunately those servers do not have the push capability to mobile devices.
I got the Charge over two weeks ago and enjoyed push on yahoo for about ten days. But then suddenly it stopped working. It would no longer update my inbox even when I selected refresh through the menu. If I went into other folders, they would update and I could send emails. However, my inbox would not update. I waited a day, then I went into settings/apps/manage apps and deleted the cache and data of the mail application to fix a possible glitch. (It works on the market app when all of your downloaded apps disappear from the list every once in a while due to a glitch)
I ended up with a blank inbox that couldn't download any of the messages. Then I removed the yahoo account and tried to readd. Now I get the "Fetching mailbox failed, retrying. . ." error and sometimes it retries for up to a half hour (until I manually stop it) or sometimes it says "Unable to connect to server" after a couple of minutes.
Following is a list of things I tried:
1) Set up a different Yahoo account:
Works without a glitch, push enabled
2) Try the original email account with wrong password:
Gives a credential error, so password authentication is not the problem
3) Manual configuration through selecting "Others" rather than "Yahoo Mail" in the add account menu:
Unchecking "Use Verizon email gateway" makes it work, but without push. My phone is able to connect to Yahoo servers directly with the same exact settings
I am pretty sure the problem is with the Verizon gateway server having a glitch with my email account. So someone in charge of that server has to go through the list of accounts set up and either reset or delete mine, so I can set it up again through my phone.
I called Verizon support the other day and finally talked to a level 2 rep after having to do the restart, take battery out and all that nonsense. It took them a while to understand the actual situation. It's not their fault really, my problem is complicated and a level 2 rep simply does not have that kind of knowledge. They tried to connect me to Samsung representatives, which was a waste of time, because there is nothing wrong with the hardware as it works with a different yahoo account with no problems, and it also works when connecting to yahoo directly. After spending two and a half hours on the phone, and after the rep talked to her supervisor and the samsung reps to learn more about the verizon gateway server, she finally told me I was right about the issue, and assured me that they would fix it and call me within two hours.
It has been two days, I haven't heard a thing.
What frustrates me is that there wasn't a single person there who could even grasp what could be causing the issue. They had never heard about the email gateway, I had to explain to them. I am not mad that the level 2 rep or her supervisor didn't know, but I am pretty **bleep** that they could not put me in touch with a person who did.
I know there is at least one person at Verizon who manages the gateway server, but the question is how can anyone contact him???
Verizon keeps offering these new services that are really cool for the most part, but their support system is very disconnected from their engineers/technical staff. The customer service is unable to fix problems other than billing issues, and their answer for everything else is to "take the battery out and restart the phone".
For now, I set up my account manually, without the Verizon email gateway, so I don't have "push" working. It's a shame because it is such an easy thing to fix only if I could get in touch with the right person.

UPDATE:
After waiting for about ten days, I tried setting up my e-mail the regular way (by selecting yahoo mail) again yesterday. To my surprise, it went through without a glitch. I guess the cache of the gateway server must have been reset.
I have been enjoying push for yahoo mail for the last 24 hours again. But I just noticed now, that the problems might be starting again. There are recent e-mails that don't show up on my phone, but do through yahoo's web mail page. When I select "refresh" through the menu on the phone, I see the circle in the top corner spinning for as long as I wait, but the e-mails don't get downloaded. That is exactly how my problems had started in the first place. I will give it the benefit of the doubt and wait and hope that it fixes itself.
There might be a compatibility problem with yahoo servers and the verizon email gateway because I have two gmail accounts set up with the stock e-mail the same way, both using verizon's gateway server for push, and they have both been working with no problems for almost a month. (Even though sometimes the "push" is delayed by up to 5-10 min, most of the time it is within a couple of minutes and that's fine, I'm not that picky) And when I do "refresh", ti only takes a few seconds to complete the request.
And I still haven't heard anything from Verizon.

I got a problem with my personal account data how can i recovery my icloud id information back i can't remember even my birthday pls help me

I got a problem with my personal account data how can i recovery my icloud id information back i can't remember even my birthday pls help me how to recovery my id information back

Did you follow all of the instructions provided in the article that you linked from? If not, you must follow each and every step.
If you have, then all you can do is contact iTunes Support:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

Has anyone had a problem with Draft Emails getting sent with Mac OS 10.8.2? It just happened to me and sent a few drafts out to a potential employer I planned on sending out torrow.

Has anyone had a problem with Draft Emails getting sent with Mac OS 10.8.2? It just happened to me and sent a few drafts out to a potential employer I planned on sending out tomorrow.

Hi, one question & one suggestion...
What possible things are connected at home but not at the store, inlude every cable, etc.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts>Login Items window to see if it or something relevant is listed.
Check the System Preferences>Other Row, for 3rd party Pref Panes.
Also look in these if they exist, some are invisible...
/private/var/run/StartupItems
/Library/StartupItems
/System/Library/StartupItems
/System/Library/LaunchDaemons
/Library/LaunchDaemons

Problem with an Email account

Similar Messages

Maybe you are looking for