Problem with Apple Care Registration Process

My MacBook warranty will expire pretty soon. So, I ordered my Apple Care Protection Plan from Apple online store in Thailand since September 9, 2009. It arrived this morning (September 15, 2009).
When I try to register Apple care for my machine, Problem was starting. I do following on screen process, put my Macbook Serial No. and Apple Care Protection Plan registration No from package. Screen Show "We're sorry, but this registration number is not valid. Please check your information and try again."
I tried to contact Apple Care representative in Thailand. He was kindly enough to ask Apple online Store about this. He came back with answer that there are some problems about Apple care registration and I have to wait for week for response!!
Why product from apple online have this kind of problem? And customer have to wait for one week without knowing anything!!

You should be fine. The good thing is 1) you bought it from Apple and 2) you have contacted them about it before your initial warranty expired. Just be sure to follow up with them. If you haven't done so... you may want to give them a call back just to get a case number so you can have something to reference in case they don't get the problem sorted out before you warranty expires.

Similar Messages

Problems with apple care

My boyfriend bought me and IPod which he engraved. I took it to and apple shop because it started having some problems, and they gave me a new one ( losing my engraving ) the new ipod that was given to me have some technical problems so I contact apple to arrange a repair, I decided to send it by post as I don’t live close to an apple shop , It have been two weeks now and nothing have been done!!! I want a refund; It’s not fair that they have make me loose all this time. A repair shouldn’t take this long. Can someone help me? How do I raise my case?

Did you follow these instructions:
How do I get my iPod serviced?
Easy! If your iPod is still covered by Apple's Limited Warranty for iPod, we recommend you use theOnline Service Assistant. You may also contact Apple Technical Support, or take your iPod to your localApple Retail Store to make service arrangements.

Good Evening, I bought a Mac Book Pro in Miami and with Apple Care that was recorded in the Apple Store - Lincoln Road. Now I can not get access to Apple Care here in Brazil. Someone tell me what happens? Please help me solve this problem.

Good Evening, I bought a Mac Book Pro in Miami and = with Apple Care thatwas recorded in the Apple Store - Lincoln Road. Now I can not get access toApple Care here in Brazil. Someone tell me what happens? Please help mesolve this problem.

Call Apple Care

When I turn on my iPod Touch 5th generation, half of the screen has vertical white lines and it is irresponsive to the touch... is there anyway this can be fixed because this is my third time in the last 4 months I have had problems with Apple.

The screen looks completely normal besides the vertical white lines on the right hand side of the screen, as the "slide to unlock" is lighting up and the time and date are changing, but the screen is unresponsive. After several problems with Apple in the last few months (and two defective iPods including this one and one iPhone), I really don't want to go through the whole process of bringing it in or getting a new one entirely. It would greatly help if someone knows a solution, even if that would require completely resetting the iPod to factory settings, as I have had is synced to iTunes before. It would be greatly appreciated if someone could help. Thanks.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seems like a bad digitizer or connection or logic board.
Apple Retail Store - Genius Bar

Apple Care Registration for Macbook Pro

Hi all, I bought a Apple care together with my MACbook Pro, but the thing is once I register it doesnt go through after "3. Provide your address information" item 1 and 2 is finished and has a check already but doesnt go through. No next button or ok button. But some details are seen at the left. The only thing clickable is the signout. I signed out. Then signed in again and it tells me I have no apple care registration. Any ideas? Thanks!

If you're still having issue and haven't received email confirmation trying ringing Apple support to register it with them:
800-186-1087
(65) 6835-1812

HT1863 where is my apple care registration number located on?

where is my apple care registration number located on?

If you purchased the physical AppleCare Plan box from the store, these instructions will help you find the registration number.
If you purchased AppleCare while buying an Apple product, then it is auto-registered to that Serial Number. You can check the registration by going here and entering your serial number, IMEI, or MEID for your product. You should get an email with the registration number, but if you do not, you can contact Apple to get it.
Message was edited by: Jay-Ray

HT5622 I have no credit card. How can I complete apple id registration process without credit card details

How can I complete apple id registration process without the credit card details? I have no credit card and no
intention to download applications with charges. Thanks in advance.

You can't complete without card, but you can take one out after complition.
You can also create new one without it, but that would have to be different email using instructions here.
Create iTunes Store account without credit card - Support - A

Problems with IP Phones registration to CUCME on SG200-50P

Problems with IP Phones registration to CUCME on SG200-50P
System setup:
- Router Cisco 2811 with IOS 12.4(24)T5 Advanced IP Services, CUCME 7.1, DHCP Server
   with HWIC-4ESW
- Switches:
   - old - SLM224P
   - new - SG200-50P (SLM2048PT), OS v1.3.2.02
- IP Phones 7911 and 7931, OS v8.4.2
One VLAN (for desktops and IP Phones) and one IP subnet, no voice VLAN.
Network diagram:
C2811---HWIC-4ESW---SWITCH---IPPhones
Problem description:
1. In the old setup with SLM224P everything works fine.
   Connected phones almost immediately (1-2 sec. after power up) get ip address, configuration and registers to CUCME.
2. When switch is changed to new SG200-50G:
   - ip phones get their ip address and tftp configuration very slowly - about 10-20 seconds
   - ip phones cant register to CUCME at all. On the router with SCCP debugging turned on there is no sing of registration attempt
   - after reconnecting the old SLM224P situation backs to normal
Things that have been checked or tried without success:
- ports speed and duplex auto, correct detection - although not tested with manual settings
- CDP/LLDP on/off
- smartport mode auto and most static settings, also with disabled smartport
- power cycle / reset
- spanning tree and port security settings
- solutions from that post - https://supportforums.cisco.com/thread/2232161
None of the above methods worked.
The only action that allowed ip phones to register was changing smartport role to static IPPhone + Desktop.
After that when phone was disconnected and then reconnected the problem exists again - no registration (IP Phone status DECEASED in CUCME). Same with power cycle/reset.
Please advice.
Thanks in advance.

1 - You have created the voice vlan?
Nope, flat network, one ip subnet (10 hosts and 10 phones)
2 - Have you set a phone on an untagged access port for the voice vlan to see if it works?
Yep, phones are connected to untagged access ports of the one and only vlan
3 - Have you tried to set the auto voice vlan on the switch so it dynamically assigns the role for ip phone + desktop?
Not sure about auto voice vlan setting, although there was no triggers to AVV - no static voice vlan, no CDP/VSDP advertisements of voice vlan.
We've tested static and auto smartport roles (independently of auto voice vlan feature) with successful auto-detection.
The switch was pretty much in default out-of-the-box config (beside management parameters).
4 - When rebooting the switch, you did ensure to save the start up to running config?
Yes, running to startup
5 - Have you manually set spanning tree PORT FAST for the phone ports?
No, we haven't tested that. But portfast should be set automatically for the desktop and ip phone smartport roles.

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank you

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

Not working imessage!! I can not send imessage than after apple id. There are problems with Apple ?? Thanks!

Not working imessage!! Credit card and I can not send imessage than after apple id. There are problems with Apple seeverele?? Thanks!
Before the service reset function. Wait 24 hours to activate imessage.

go to the settings and turn off imessage
but that don't change the issue that you will never be able to facetime eachtoher
the appleID is really meant as the handle that identify you it was not meant to be shared
but can see that people may want to do not buy apps more then once

In my Iphone 5, Nothing on my App Store is working its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component but still it doen't fix. Not sure if its problem with apple servers. Someone help please!

In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!

settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414

TS1567 i have uninstalled then reinstalled itunes to solve a problem with apple mobile device, but i get this message during the install. Service Apple Mobile Device failed to start. Verify that you have sufficent priveleges to start system services.

I Have reinstalled itunes to solve a problem with Apple mobile support, but during install i get this message. Service 'Apple Mobile, ( Apple Mobile Device ) failed to start. Verify that you have sufficent privileges to start system services. I'd appreciate any help on this.
Thanks bluebanana 66

Hi bluebanana 66,
Thanks for visiting Apple Support Communities.
There are a few reasons why you might receive this message after installing iTunes. You may need to verify that iTunes has been completely removed before trying to install again. See this article for the steps to completely remove and reinstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
If the error message persists, see the "Additional troubleshooting" section of this article for some steps that can help solve it:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Best,
Jeremy

Problems with Apple Photo Services

I've been having problems with Apple's Photo Services. The first time, I'm pretty sure I didn't crop some pics correctly, but they were gracious enough to refund my $$. However, then I got serious about cropping in Aperture 2, and double-checked everything before submitting them. The 20 x 30s were fine, but the 16 x 20s were all screwed up. My $ was refunded for these, but I can't figure out whether the problem is mine, or in the transmission of the pics, or something that went wrong in the Photo Service. When I complain, they always send back a small pdf of what they claim they received, and it always matches what they printed. But that's not what I sent them.
Anyone else have these problems? Might it be a bug in Aperture 2?
Sean

When I do a bulk export from Aperture 2, to anywhere, (flickr, Photoshelter, a set of files, gallery), randomly, (about 2 in thirty images are affected).
The effect is stretched non-centerd cropping. I think it only affects random cropped images. Not all cropped images, but I am not sure about non-cropped images. ...
The extra effort to go back to the export, after the fact, just to check up on the quality exported images is a waste of my time, but now made necessary.
The thing that bothers me the most is that selecting the images that have been exported with the problem and then re-exporting those images produces, for me, the export I originally expected without the errors.

Problems with Apple Preview filled forms and compatibility with Windows?

Anyone else having problems with Apple Preview filled out forms and compatibility with Microsoft Windows after Lion?
I've had it happen recently with two different people, where the data I had entered on a fillable PDF form could not be seen by Microsoft Windows, but I saw my data just fine.
I don't know what version of Adobe Acrobat they were running.
Thanks,
kt

You will get that first message when the document has been changed in a way that invalidates the internal digital signature that's applied when a document is Reader-enabled. Certain changes are allowed (e.g., filling fields, commenting, signing) and will not invalidate the signature, but others are not. The exact cause of the change is often hard to track down, but it can be due to font problems, some type of file corruption, or something that Acrobat/Reader attempts to correct when the file is opened/saved. You will also get the message if the users system time is not correct and is currently set to some time before the document was Reader-enabled. It seems best to use the most recent version of Acrobat to enabled the documents and recent versions of Reader to work with them.
It problem is probably not related to the user using anything in the Sign pane.

HT4623 I got an iPhone5 with apple care and it got stolen and I got it back but the person who took It drawed something on the back would that void my apple care?

I got an iPhone5 with apple care and it got stolen and I got it back but the person who took It drawed something on the back would that void my apple care?

probably not.

Problem with Apple Care Registration Process

Similar Messages

Maybe you are looking for