Problem with apple-id / account closed

i bought me a new macbook pro and after logging in to the itunes store i was asked to confirm my security code on the card. i did what but there was no logging in possible. now my whole account is locked and according to the german itunes support they wont open it again. even my credit card is locked for the itunes store. why is that? and how / where can i get a person who helps me with that problem? the itunes support is not helping at all. there must be a person who can help with problems of that kind. i can´t believe that they close down my account, force me to create a new apple-id (i use the apple id as main account for mobime and email) and purchase a new credit card. that is middleage!!!

SECURITY QUESTIONS
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you http://discussions.apple.com/docs/DOC-4551
If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action
Or contact Apple
support.apple.com/kb/HE57

Similar Messages

I have a problem with disable my account in apple store

hi i got a problem with disable my account apple store... so what should i do?

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

In my Iphone 5, Nothing on my App Store is working its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component but still it doen't fix. Not sure if its problem with apple servers. Someone help please!

In my Iphone 5, Nothing on my App Store is working, its displaying blank (Except for Genius section). I've tried to uninstall and install itunes and all its component in my desktop but still it doesn't fix the app store issue. Not sure if its problem with apple servers. Someone help please!

settigns>itunes and app store to make sure you are signed in.. If you are, you will see your account name..... anyhow, click your account name, sign out and sign back in
also go to to settings>general>reset and reset network settings... if that doesnt work settings>general>reset and reset all settings!
one of those shall work. The last step would be to restore your device (apple.com/support) HT1414

I got a problem with my personal account data how can i recovery my icloud id information back i can't remember even my birthday pls help me

I got a problem with my personal account data how can i recovery my icloud id information back i can't remember even my birthday pls help me how to recovery my id information back

Did you follow all of the instructions provided in the article that you linked from? If not, you must follow each and every step.
If you have, then all you can do is contact iTunes Support:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

I have a problem with Apple store when installing large application: The system crashes. Any suggestion?

I have a problem with Apple store when installing large application (example xCode): The system crashes.
It begun with 10.8 usualy with few tries it work but with 4.6 no succes.
Any suggestion?

If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.

I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.

What happened when you contacted iTunes support as directed?
http://www.apple.com/support/itunes/contact/

Is there a problem with Apple Mail using IMAP

Is there a problem with Apple Mail using IMAP? Having a problem syncing to our mail server: doesn't sync properly when multiple devices use same mail acct. Spoken w/ mail hosting provider who says Apple Mail doesn't follow IMAP protocol properly leaving Apple Mail users to experience a variety of problems when connecting to IMAP accounts. Among them:
- Improper syncing
- Proliferation of drafts during composition of an email.
- Connections on the mail host do not close automatically and proliferate over time until the host rejects further connection requests.
Hosting provider goes on to suggest turning off IDLE command. In my experience turning this feature off did not improve the situation. In fact, it created a few.
Question: Is the hosting provider correct in faulting Apple Mail?
Been fielding the question with a number of people. I'm aware of three people who are experiencing similar problems, each using different mail hosts. Tech reps at inmotionhosting.com and nexcess.com point the finger at a Apple Mail, along with an IT specialist in Los Angeles, CA, and a tech support rep at an Apple Store in Arizona who said that Apple and Google mail are aware of and coordinating to resolve the problem.
Anyone out there have any insights into this?

Is there a problem with Apple Mail using IMAP? Having a problem syncing to our mail server: doesn't sync properly when multiple devices use same mail acct. Spoken w/ mail hosting provider who says Apple Mail doesn't follow IMAP protocol properly leaving Apple Mail users to experience a variety of problems when connecting to IMAP accounts. Among them:
- Improper syncing
- Proliferation of drafts during composition of an email.
- Connections on the mail host do not close automatically and proliferate over time until the host rejects further connection requests.
Hosting provider goes on to suggest turning off IDLE command. In my experience turning this feature off did not improve the situation. In fact, it created a few.
Question: Is the hosting provider correct in faulting Apple Mail?
Been fielding the question with a number of people. I'm aware of three people who are experiencing similar problems, each using different mail hosts. Tech reps at inmotionhosting.com and nexcess.com point the finger at a Apple Mail, along with an IT specialist in Los Angeles, CA, and a tech support rep at an Apple Store in Arizona who said that Apple and Google mail are aware of and coordinating to resolve the problem.
Anyone out there have any insights into this?

İ have a problem with my itunes accounts.when i want to buy in-app features i got an error

İ have a problem with my itunes accounts.when i want to buy in-app features i got an error that;
"Please comtact with itunnes support for completing this process"
İ checked my device settings and tried my account with another ios device but result not changed.i still get same error.my credit card address info and my account address info same with each other.i tried my other credit cards but i got same error.
Please check my account details for solving this issue.
My account details :
email: [email protected]

These are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, the try selecting Purchases, Billing & Redemption

TS1646 i have a problem with my itunes accounts. When i want to buy in-app features i got an error that;

"i have a problem with my itunes accounts. When i want to buy in-app features i got an error that;
"Please contact with iTunes support for completing this process"
i checked my device settings and i tried my account with another ios device but result not changed. i still get same error. my credit card address info and my account address info same with each other. i tried my other credit cards but i got same error.
Please check my account details for solving this issue.

These are user-to-user forums, you are not talking to Apple here.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, the try selecting Purchases, Billing & Redemption

I am sachin ,purchase iPad mini but I have problem with apple Id .because I don't have credit card for payment .i have debit card so pl help me

I am sachin ,purchase iPad mini but I have problem with apple Id .because I don't have credit card for payment .i have debit card so pl help me

As far as I know debit cards aren't accepted as a valid payment method. There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534
Depending upon what country that you in you might be able to buy iTunes gift cards from Apple or other stores (supermarkets, electronics stores etc) and use those to buy items - but they aren't available in all countries, and they are country-specific (they can only be used in their country of issue

Mac cannot connect to iCloud because of a problem with my iCloud account

I keep getting the following message when opening my email....mac cannot connect to iCloud because of a problem with my iCloud account.

I have another kind of message. I am connected perfectly to iCloud but receive this every hour or so : "This Mac cannot connect to iCloud due to a problem with "address mail" of said account.
But :
1. I AM connected
2. When I open i Cloud prefs it asks me to type my iCloud details (email address and password), then it says iCloud is in fac ALREADY open.
3. When reading troubleshoot doc Carolyne linked to, I read this :
Close and reopen iCloud preferences before attempting to sign in to iCloud again.
If that does not resolve the issue, check your email folder and Junk folder for a verification email sent from Apple.
If there is no verification email in your email folder or Junk folder, click the Resend Verification Email button in iCloud preferences.
My comments :
- How can I close iCloud ? Document doesn't say. By clicking the "—" sign in iCloud prefs ???
- I cannot see any "Verification Email button in iCloud.
I'm on Yosemite…

Problem with my icloud account!

Hello everybody
I have a problem with my icloud account!
When i bought my iphone 4 last year i set it up with a icloud account that i do not remeber...or it's been erased!
Since then i used another mail account and everything was ok until my i updated my iphone with ios 7.2 and when it restarted it asks for the account that i first set it up with.
I can't seem to find a way around it...it drives me nuts i spent a whole day on this thing and nothing seems to work!
Anybody ???

You have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Problems with POP email accounts set up on iPad air why can't I send emails?

I have an Ipad Air and am having problems with POP email account set up.
I can receive emails however I cannot reply or create a new email and send it.
Is there something I need to fix in Outgoing settings? these are the same as on my MacPro using same ISP provider Optus the only difference is that the Ipad has a prepaid sim card - however still with Optus.
Could someone help please? Thank you

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

I'm experiencing problems with my me account since moving to iCloud. I have an iPhone 3G version soft 4.2.1?

I'm experiencing problems with my me account since moving to iCloud. I have an iPhone 3G version soft 4.2.1? Thanks for your help.

http://support.apple.com/kb/HT4759?viewlocale=en_US&locale=en_US
System requirements
iPhone, iPad, iPod touch
iOS 5 or later
iOS 5 is not supported with the iPhone 3G.
http://support.apple.com/kb/HT4929

HT2589 problem with apple id

i recently buy iPad mini but there is problem with apple id it require credit card detail that i haven't .there is no option of none

Unless you follow the instructions on this page when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to create a new account, and this time use the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. by tapping on it in Settings > iTunes & App Store on your iPad, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
Creating an account with 'none' via a computer's iTunes : https://discussions.apple.com/message/24321860

Problem with apple-id / account closed

Similar Messages

Maybe you are looking for