Problem with Apple tv 1st gen. and Itunes display

I am having an issue with my apple tv first generation. I had to reset it, sometimes I have to (to discuss another time) and when it came back up the movies, internet, settings options were fine, except for the music. All it displays in that option is My Music, there are no other options for favorites, search, etc. I tried resetting it again, logging off and back in to itunes, logging on to my network again, but nothing has changed. Does anybody know what my problem is and how I can fix it> Thanks.

I'm having the exact same issue. Nothing in the "Music" menu except "My Music". I Noticed it this afternoon when I woke my Apple TV from standby. The disappearance, in my case, was not related to a reset. My Apple TV has not been reset since the power went out here several weeks ago. Though I obviously don't know for sure, I'm guessing that it's some kind of store problem and we most likely won't be able to correct it from our end.

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Issues with apple TV 1st Gen and iTunes (current)

I'm having trouble getting my 1st generation AppleTV configured the way I want it... Here is my setup: I have iTunes Home Sharing turned on, and access a common iTunes library located on a networked drive. I use it's content from my macbook (not always turned on) and my mac mini (always on and available).
What I'd like to do is stream content from iTunes on my mac mini as I don't want to replicate data (iTunes music) on the appleTV. On the other hand, I'd like to sync _some_ photos from my iPhoto library (resident on my macbook) to the appleTV for screensaver/slideshow use.
Can this be done? Would I need to move my iPhoto library to the networked drive as well, then share that library with iPhoto on the two macs? Can this even be done?
Any suggestions would be highly appreciated....

I'm having the exact same issue. Nothing in the "Music" menu except "My Music". I Noticed it this afternoon when I woke my Apple TV from standby. The disappearance, in my case, was not related to a reset. My Apple TV has not been reset since the power went out here several weeks ago. Though I obviously don't know for sure, I'm guessing that it's some kind of store problem and we most likely won't be able to correct it from our end.

Assorted Problems with iPod Nano 4th gen and iTunes

So i am currently experiencing several problems. Let me break it down so that it might help you understand what's going on.
#1 When dragging music files to my ipod in itunes, an error message popped up stating some sort of file reading/writing error, i forgot exactly what it said.
#2 iPod starts randomly reseting itself when it changes to a new song. sometimes reseting itself right after the main menu comes back up. It also does this while connected to my JVC KD-AVX44 stereo in my car via USB and while listening normally by headphones.
#3 I tried restoring it in itunes, after the restore software was downloaded, an error message appeared stating that the ipod could not be restored.
#4 itunes begins to not recognize iPod
#5 itunes freezed when brought up, still not recognizing the ipod.
#6 itunes crashes? It came up with a window asking for an itunes library to continue, selected just "my music" instead, no files labeled .itl in that. clicked cancel, itunes dosn't come back up.
I'm hoping there's something simple that i'm missing here, can anyone help?

I think i'll try reinstalling itunes tonight, i tried using some of the tips in these articles to reinstall my usb drivers etc, as i still can't get my ipod to restore. apple store will be the next step.
http://support.apple.com/kb/TS1372
http://support.apple.com/kb/TS1539
http://support.apple.com/kb/TS1538
Also, (common question) what's the easiest way to get music into your itunes library automatically if downloading from another source. i just dragged all my previous music from "my music" when i got the nano, i'd just been using WMP before. and i can't seem to find a way to automatically have itunes pick up this stuff. kind of a pain in the behind to drag it all.

Problem with Airport Express (1st gen) and Mavericks?

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I still have an older 1st gen Airport Express (model A1264) and now with Mavericks it isn't working at all. The Airport Utility app on my Mac can't even find or connect with it. The same with the iOS app. It worked fine before. I can't even update the firmware (either no download available or other available downloads are too old and won't install). Is there a solution or do I need to update my whole device?
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As a last resort, try a factory default reset on the AirPort Express as follows:
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Release the reset button after the hold period and allow a full minute for the Express to restart to a slow, blinking amber light status
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Tap on AirPort Express just below the heading to start the configuration process on the Express again
If you try several factory default resets, and the AirPort Express does not appear under the heading of Setup a New AirPort Base Station, the Express most likely is defective and will need to be replaced.

Problems with apple tv (1st generation) and remote

hello folks
my apple remote controllers (i have two) both now have no play/pause. i can navigate around the apple tv (from left to right and up and down) but cannot play or select anything. I have successfully paired/unpaired the remotes so the issue isn't here.
does anybody have a helpful tip? without being able to play /pause the apple tv is completely screwed.

get yourself an ipad. it makes a great apple tv remote
on a serious note.. could it be possible you have super strong thumbs and have broken both the play buttons? do you have a macbook or something you can test the remotes on, other than the apple tv?
try a system restore if you can't get another remote to test it with. have you tried power on/off then re-pair remote?

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I have two Apple TVs (1st Gen) that have been working wonderfully. I've had no problem in the past downloading videos from iTunes even as recently as a month or two ago. However, after upgrading both my OS (10.8.2) and my iTunes (10.7) my most recent download (a series subscription) won't sync. I'm ruling out a problem with the Apple TVs specifically as it is happening with both. The message I'm getting is "[SHOW] could not be copied to Apple TV because it cannot be played on this Apple TV". This is the same message I get whether trying to sync the HD (720) or SD version. Thoughts?

You can re-download SD content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer, uncheck the preference to download HD in the bottom right corner.

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after recent upgrade to itunes, itunes no longer recognizes data on my apple tv 1st gen....but the Apple TV still has them loaded. additonally this new itunes does not let me resync new songs or movies, etc. thoughts? thanks!

I'm having the exact same issue. Nothing in the "Music" menu except "My Music". I Noticed it this afternoon when I woke my Apple TV from standby. The disappearance, in my case, was not related to a reset. My Apple TV has not been reset since the power went out here several weeks ago. Though I obviously don't know for sure, I'm guessing that it's some kind of store problem and we most likely won't be able to correct it from our end.

Movie content will not sync with Apple TV (1st Gen)

I have some iTunes purchased movies which refuse to be sync'd with my Apple TV (1st Gen). Storage for the ATV is external using FireCore (latest release), and I have added content since this issue began, but the same movies still will not sync.
I have tried syncing as 'Playlists' - my preferred, also ticking the 'boxes' for these items within the 'Movie List' on iTunes, finally selecting 'All Movies' - none work.
My iTunes Library lists 98 items. Apple TV lists 90 items. Both include iTunes Extras
This question/problem is also listed (incorrectly) under Apple TV and Photo's

I am also experiencing major sync issues with my recently purchased Apple TV which will NOT transfer any content (purchased or otherwise) over from my iMac (27" 2.66 GHz Intel i5 Core). I am running iTunes 9.03, and Apple TV OS 3.02.
All content plays on my Apple TV fine and I've had no trouble transferring purchased TV shows back to the iMac.
I was on the phone with Apple support for well over an hour about this yesterday: failed solutions included factory restores and direct iMac-ATV Ethernet connection. They decided that the Apple TV might be defective, so it was returned and exchanged. New Apple TV=same problem.
Incidentally, the first Apple TV was initially synced with a Windows XP machine running iTunes 9.01. No problems with syncing content from the PC.
I spoke with Apple support again this morning: we tried 2 factory restores, but could not get any content to sync from the iMac to ATV.
I also tried to sync from an older iMac G3 (OS X 10.4 and iTunes 9.03) with the same unsuccessful result.
Still waiting for Apple support to call back with more ideas. In the meantime, I've synced the ATV back to iTunes 9.01 running on Windows XP without any problems.
Very frustrating: there must be a major ATV sync issue that affects Macs running iTunes 9.03. I hope that Apple will address the problem and offer a fix.

How to use iPad with apple tv (1st gen) mirroring

Can appletv 1st generation be configured with ipad2 to do mirroring??
I can't seem to figure out where to set that up..
Any help would be appreciated.

Disregard...just realized I need to buy an appletv 2 in order to do mirroring.....that really *****!
I like the 1st gen and really didn't need to upgrade to a new one.
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Problems with iTunes syncing with Apple TV 1st gen

all of a sudden today I am having problems with itunes 10.6.1 syncing with apple TV gen 1. Everything was fine when I upgraded itunes and iphoto 11.
Today the apple TV shows up in devices but when I try to sunc it manually (it won't start autmatically even though it is supposed to,
I get a message
If you try to sync content your Apple TV (1st generation), this alert appears in iTunes: "The Apple TV '(Your Apple TV's name)' is not responding. Check that any firewall software running on this computer has been set to allow communication on port 3689."
My firewall is turned off. I operate Lion on my laptop
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I have a similar problem. ATV1 (3.0.2), itunes 10, connected via wireless time machine (hardwired to router) + airport express wireless extender. ATV showing in itunes menu. All TV shows, movies, music etc showing on ATV (not sync'd) EXCEPT 4 episodes of one TV show that was purchased as a series on iTunes (not on the ATV).
I have also had the firewall error - intermittently.
Have rebooted iMac. Have factory reset ATV and re-set up. Tried just sync'ing the 4 episodes I want to watch. No luck. Tried marking episodes as watched. No luck. rebooted everything. Twice.
ATV1 accesses all other info on iTunes (music, movies etc).
Infuriating.
Any ideas?
Message was edited by: CMFIELD

Apple TV 1st Gen and no synch options in iTunes 10.0.01

I just fired up my old Apple TV to do a synch with iTunes 10. Something weird has happened. My synched content has gone from my Apple TV. So I thought ok just synch it all again. Its happened before. I went to iTunes, found the ATV and paired them again. Looked ok but then when I click on the ATV tab I only get two tabs, Settings and Photos. Settings has no options and Photos sees my photos but appears not to synch. Where have all the tabs for Movies, Podcast, Music etc gone??? On the ATV I see I can stream all the content but nobody told me synch was being wiped out. Can anyone tell me what is going on?? Big thanks PW, Scotland and Croatia.

I assumed that by using time machine to import everything onto the new iMac that the new machine was effectively the "old machine". Maybe not. It was set to sync to the old mac, so will try setting up the Apple TV again on it's computers tab.
Still worried that I can't find the "find Apple TV's" option in iTunes prefs though.

Unwatched items not syncing with Apple TV (1st Gen)

Hopefully someone can help me?...
I have a 1st Gen Apple TV, Windows 7 64bit, and iTunes 11 (wishing I'd never upgraded now!)
I have it set up to Custom Sync (FILMS: Automatically include 'all unwatched' films with selected films. TV PROGRAMMES: Automatically include 'all unwatched' episodes of 'all programmes'. And not to sync anything else.)
Before, in version 10, if you made the slightest of changes (even marking something as watched then as unwatched) you could press the Apply or Sync button.
But now when I add a new Film or TV Show, or mark one as unwatched, I cannot sync it to my Apple TV.
iTunes marks it as New/Unwatched but the Apply button stays greyed out and I cannot Sync.
Any ideas welcome.
Thanks.

I have a similar problem. ATV1 (3.0.2), itunes 10, connected via wireless time machine (hardwired to router) + airport express wireless extender. ATV showing in itunes menu. All TV shows, movies, music etc showing on ATV (not sync'd) EXCEPT 4 episodes of one TV show that was purchased as a series on iTunes (not on the ATV).
I have also had the firewall error - intermittently.
Have rebooted iMac. Have factory reset ATV and re-set up. Tried just sync'ing the 4 episodes I want to watch. No luck. Tried marking episodes as watched. No luck. rebooted everything. Twice.
ATV1 accesses all other info on iTunes (music, movies etc).
Infuriating.
Any ideas?
Message was edited by: CMFIELD

Why does the remote app not work with Apple TV 1st gen anymore.

This is a review I just left on the app store, I am posting it word for word, and i hope that dowsnt complicate anything. My hope is that this finds the right party to address the situation, and if any user has a fix, I would love to hear it.
I have an Mac mini running iTunes as a server, I have 2 airport expresses to allowing airplay to them for different rooms, and I also have 2 Apple TV first gens... I can play one stream of music from the server, and have the option of playing 2 other streams of music from the apple tv's as they have a built in hard drive to sync music to. I can send any of the feeds to any o the devices in any room and i love it. This whole system used to work flawlessly... It doesn't anymore. The latest update of remote broke what was working so well. I can pull it up and see all 3 music sources, log into each and play music, no problem there. The problem is that when I want to log back into that device, it won't show what music is playing. It loads up to a trackpad... Why do I need a trackpad? the point of a wifi remote is that it interfaces directly with the library, not needing to see the display... Annoying enough in itself as none of my devices are actually hooked up to a screen, but whatever, annoying point aside, I back out of the trackpad and refresh the device playing music... The music is playing, but won't show on my remote, I can't pause, press next song or anything. I have to start over and pick a song and override the currently playing song. Even the volume control is broken. I used to control each volume of each of the multiple devices individually, they each had a slider in the multiple speaker view, now there is only one master volume slider... One speaker is in my baby's room... If she is sleeping I don't want to have to go into the room to physically adjust that speaker, I want an individual slider like there was before.
I used to be very happy with this app. I'm not anymore. I used to praise apple and promote the functionality of it to all of my friends. Now I'm just embarrassed when I can't control it when they are over. Embarrassed....
As another fail.... I want to describe another point. As I have the iTunes server, it should be able to handle multiple things at once. It can to an extent... For example, I can play music from the server to an airplay device, and I can go onto my iMac, load up iTunes, click on shared libraries ad load my entire library from my server. I ca also at the same time take my iPhone, click on music, and again pull up my entire shared library of music from the wifi server... It handles this very well. I recently purchased an Apple TV 3. As it does not have a built in hard drive, it relies on content from a locally attached network or stuff from your iTunes account. So while I can use my iPhone to pull up the entire shared library while its also playing elsewhere, why can Apple TV 3 not?... It's using iOS just like my iPhone. All it was good for was airplay as an extra speaker. It wouldn't work as an extra rendered source of media using the shared library. Needless to say, that Apple TV went back to the store. Fail Apple, Fail.... That was the only reason I bought one. Maybe Apple TV 4 will actually be functional without a hard drive.

Working fine on my system
If on wifi, try ethernet
Make sure router is up to date
Reboot all components

Apple TV 1st gen and Movies in Italy

Hello, I have a little problem with my Apple TV in Italy.
Apple have activated the possibility to buy and rent videos from the iTunes Store, but on my Apple TV I can only see the top Movies...
From the Movies menu all the other panels are missing (like All HD, Search etc.). I can only see top movies (in the top bar), Movies on my mac and trailers. Someone knows why? I have the latest Apple TV firmware (3.0.2).
Thanks a lot

Guys,
I'm having the same issue, and I am having a long email chat with an iTunes Store assistant, which isn't giving me solutions.
First of all, he said that there were no Movies on IT iTunes, which is obviously not true.
Then suggested to reset Apple TV, which I already did twice (and explained in first email), with no results.
Before contacting them, I double checked with AppleCare support and they stated that the issue is related to the account (we checked with an US account, and the menu is complete with "Search", "Genres" etc.), not just the "Top Movies" we see on the upper side of the screen.
iTunes Store support states that the issue can't be on the account, which is not true.
I suppose it's an issue for all italian accounts, not just mine. They should fix that, so I asked to escalate my ticket to higher level because this is not a single-user issue, but a general one.
I think everyone should do the same, or they won't hear that there's a general issue.

Problem with Apple tv 1st gen. and Itunes display

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