Problem with Apple Universal Dock and Iphone 3G

Just bought the newest version of the Apple universal dock (revision C), so I can have one dock for my iphone and all my ipods.
It appears that even the newest version isn't 100% compatible with the iphone.
When the iphone is connected via the dock, you get no alert sounds such as for new email, text, etc..when the phone rings you DO get audio then.
Also, when you try and sync the iphone with itunes while connected, it won't sync. It just hangs and says "sync cannot be completed"....
Connecting the iphone directly via the cable to the computer solves all these issues.
They advertise this as compatible with iphone but obviously not so...

Update:
I've checked this:
-Aux (Dock-Connector) of the iPod has no damage, no problems playing music in the car!
-Same Problem now with iPhone. It gets charged and so, but if I want to listen to music it is very quiet, music is playing for half a second or so, after that stopped, than goes on playing for a second or so. Cracking sounds often while music is stopped.
So the Dock is broken, I guess.
Any possibility to restart/resert or so by my own or try to get it fixed by apple?
Greetz!

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iOlly wrote:
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Dear cjsiv
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