Problem with arrangement of launchpad

I tried to arrange my apps on launchpad (Stickies and Grab), from the folder 'Other', but after I restarted the computer, the 2 application will be back in the 'Other' Folder as default.
How do I stop it from re-arranging by itself?

Can anybody pass on the reverse code. I have one, but
its faulty.Post it, I'm sure we can fix it...

Similar Messages

Problem with "arrange by name"

I have been having trouble with the folder view in finder. I have all folders arranged by name. Sometimes when I open a folder, all of the folders inside are all over the place. They are randomly arranged. This happens from time to time. I have not been able to find a trigger for the event. I note that it does effect all folders.
When I select "arrange by name" it will not rearrange the folder. Nothing happens. If I arrange by another category, that will work. I can then arrange by name and the function will work again.
I have never had the problem before. It is only since updating my hardware recently to a Mc Book Pro Retina that I have encountered the problem. I would normally blame this on the operating system, but I was running the same operating system so I am inclined to blame the hardware.
Looking through the questions it seems others are also having the same problem and there is no answer to it. This makes me even more suspicious it is a hardware fault and not a systematic software issue.
Your thoughts are welcome.

Hi, I have the same problem. Have you fix it?
Thanks

Found a problem with backgrounds and launchpad

If a folder is left open in launchpad and the desktop background changes, when you go back to launch pad the background above the open folder is different to the bottom.
When the folder is closed or the background changes again it corrects itself.

I'm also having this problem. It used to be in CS5, if you just clicked the "edit clipping path" button (never mind that it is selected by default!!) that would work.
But now, in CS6, yes, you have to click "edit contents" and then "edit clipping path" again.
Adobe, this seems like a bug. Can you fix it?
I use clipping paths constantly and this is slowing me down.

Problems with arranging library

hello! a newbie here.
i have an ipod 60 photo. i had my library arranged in a special order so the songs played i a sequence that i liked. i downloadded new songs and albumn covers and now my library is rearranged. how can i arrange the library
and have the songs in the order that i want??? please keep the steps simple.

hello! a newbie here.
i have an ipod 60 photo. i had my library arranged in a special order so the songs played i a sequence that i liked. i downloadded new songs and albumn covers and now my library is rearranged. how can i arrange the library
and have the songs in the order that i want??? please keep the steps simple.

Problem with MSS Launchpad

Hello folks,
We are facing some problem with MSS Launchpad after the service pack, we have checked sicf, lpd_cust and done most of the troubleshooting steps,reached to point where we found table T77MWBFCD and changed the URL value here, launchpad worked but the URL which we want to work and which was working fine in the past has stopped working.
Any help will be appreciated.

Hi everybody,
finally we managed to fix this bug on our own.
We set up the Managers Desktop (MDT) as suggested by SAP. But the MDT's reports could not be converted to the launchpad.
Then we recognized via debugging that for any reason the following entries were missing in table FPB_LP6_SNI_REQ:
- Role ROLE C 3 MSS
- Instance INSTANCE C 3 REP
Adding these entries manually fixed the problem.
Regards,
Dennis Bohlmann

The Problems With Logic (as I see them) - PART TWO!

Hello again,
It seems to be a tradition now that as I compose on a track, I keep a text editor open so that I can jot down all the annoyances and problems that I encounter during my creative process... Anyone who missed the previous edition of this topic, please visit PART ONE, here:
http://discussions.apple.com/message.jspa?messageID=3605456#3605456
That said, here I give you "The Problems With Logic Part II":
1. Logic should clear the playback buffer everytime you play. Quite often you start playing and there is trailing reverb/note events from various audio instruments and plug-ins.
2. The sample edtor "save selection as" has no memory of where you previously were in the file browser.
3. If you double click on a wave form, the sample editor opens up with the wave form you double clicked on... Great.. But now, if you go and double click on another wave form somewhere, it just takes you back to the sample editor with the same previous wave form selected (not great). This is incredibly annoying if you are attempting to save out certain edits-- Quite often you will end up saving 5 or 6 of the same exact waveform, thinking you were saving each individual one. GRR!
4. Key commands.. if you try to assign a key command to something that is already used by another feature, you are presented with a window warning you that it already exists.. If you click cancel, then you can no longer enter any keys in the key field.. You are forced to close the key commands preferences window and start over.
5. Key command window: You should be able to search by command.. For example, if I want to find out what "o" is assigned to, I should be able to search by O-- Further, you should be able to sort the key commands by clicking the column titles "key", "command" -- or "midi"... After all, we can sort by name, date, size, etc in the finder by clicking on these column titles.
6. Tempo Tap feature-- I am quite confused by this. There should be a simple way to tap and define a tempo. When ever i try to do this, the tempo is only temporarily changed until I stop playing, and most of the time I get error alerts about trying to sync audio and midi (mind you, when there are absolutely no parts in the entire arrange window). The manual states that with "tempo recording" checked on the tempo interpreter window, that the taps will record tempo changes, but this does not work. I tried doing this, tapping the key command I defined to tempo tap (ctrl-shift-t), and I was tapping at various speeds-- many taps fast.. and Logic recorded tempos of 99-101bpm.. I was tapping atleast around 175-180bpm. I then tried tapping slowing, and Logic recorded tempos of 99-101 again... so this feature obviously is full of bugs.
7. When loading songs, as soon as various plugins such as Kontakt, exs24 begin loading samples, it brings logic to the front. If you're working in the background in other applications while waiting for your songs to load, you are rudely interrupted from what you're doing (such as, selecting from a menu, typing a document, etc) only to be forced to watch a status bar fill up.. and then all key presses at that point become error beeps.
8. Logic's sample memory easily becomes messed up and crazy. Quite often when using AU instruments such as BFD, Culture, and even Synthogy's Ivory. I will switch to that particular track to play on my keyboard, and each sample will be full of horrible pops and clicks-- the kind that destroy speakers. Other times, in a sample of a string for instance, all of a sudden after one second will be a pop and then the sample will be playing at a completely different pitch... I have to remove the AU instrument and reload it at this point.. This happens quite often. Logic should offer a 'buffer reset' so that you can just flash plugins but they reload whatever preset they were set to.
9. Volume faders resolution are lame! There is no reason why you shouldnt be able to access +1.0, +1.1, +1.2, +1.3, +1.4, +1.5, +1.6, +1.7, +1.8, +1.9... Further the display is only so wide and you can't even read the decimal values for numbers -10 and lower. They just appear as 10.
10. When a movie is open, and you are viewing the video output via FIREWIRE, there is a mini-floating window which contains the smpte, position, and movie start information-- However you cannot modify any of these values. You have to switch video output back to "WINDOW" to change the start position of the movie. This is obviously a bug.
11. Changing the movie's start time is very user unfriendly. There should be a simple way to specify to start at a moment of time relative to SMPTE-- So you can just say "+9:15" for example, and it would take you in 9 minutes and 15 seconds, rather than how it is now where you have to think backwards from SMPTE code and subtract.
12. You cannot view video as a window AND output to firewire. There is no reason why you shouldn't be able to do this. For example, if I wanted to output my video to a monitor in a vocal booth-- I can do this.. but I can't see what the vocalist is seeing on my own screen! This is just nonsense. You should be able to output to the screen (desktop mode or floating window) as well as an external firewire device.
13. Saving a song with a movie open should mean that when you load that song, the movie should be up and exactly as it was prior to saving. As it is now you have to select "open movie again".
14. There is still definitely a bug in track automation-- this was really bad back in version 4, but there is still something not quite right here where starting playback will not always guarantee that the automation data is being read.. And in my experiences it results in volumes being incorrect until you stop and play again, and in some cases it will not work at all unless you plot some automation points. This is an intermittent issue-- but quite often activated by placing an audio region from the audio window on a track (SEE VIDEO).
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicautomationbug.mov
15. In the arrange window, sometimes when zoomed in tightly, all parts on a track are selected, and you think that only the part that you are looking at is selected.. you move this part, and now all of your parts are off. Logic should have some kind of visual aid to let you know when ever you are moving multiple selections... Something like, the parts you are moving will highlight a dfferent color or something... This is a similar problem I have with the loop area of the screen.. You can accidentally turn it on when in the matrix window, and have no idea unless you look down at the transport, but with me for example, my transport is at the very bottom of the screen and I am not looking there most of the time.
16. Automation data, when two points are semi-close to each other, suddenly the value of the data is no longer shown.. I can understand that when you are zoomed out, and there is simply no space for this to visually appear, that's appropriate. But as it is now, it doesn't display this information when there is plenty of space for it to be visible.
17. Logic should let you set audio track inputs to the various outputs (1-2, 3-4, etc) and buses.
18. clicking on a track selects ALL parts. This is so so so annoying. How many times have I been editing voice over, and selecting a track, thinking I am shrinking the length of a part, and to find that ALL parts have been shrunk.. SO ANNOYING!!!! This needs to not happen, and there should be a simple way to right-click a track and it will have an option "select all regions"... also, when you click on a track and all parts are selected, if you horizontally zoom, logic zooms into the beginning of the track, rather than the song locator. I don't know what the LOGIC behind this is, but it's not very helpful, it actually is very frustrating.. Zooming should always move towards the song locator position.
19. EXS 24 should have a "reverse/backwards" button so that samples played are backwards.
20. Logic should offer a way to globally increase or decrease a specific automation type (especially volume) globally for all tracks... So if you have detailed crescendos that start at -3.8 and end at +1.6, you can add 3db to this and it will now be at 0.8 and end at 4.6.
21. If you have multiple tracks of the same track (such as three Audio track #1's)-- say you are recording guitar parts, and just copying the track and muting the previous track as a method of maintaining multiple takes for later auditioning. If you draw automation volume data on this track (it appears on all 3 tracks), and then if you delete the audio from one of the muted tracks and tell logic to KEEP it, suddenly all automation data is gone. GRR!!!
22. Several times I have opened Kontakt, and attempted to load an instrument while outputting a movie via firewire video to my monitor. As soon as I try to load the instrument, the firewire video output on my monitor goes crazy, and then comes back on.. Logic then crashes. This has happened 3 times randomly...
23. UNDO does not work on every function. for example, if you change an output to bus 1 instead of 1-2, you cannot undo this. Undo should undo whatever the last command was, no matter what it was. This is what the word LOGICal is supposed to represent.
24. Floating windows (as in plugin windows) should close with apple-w!!!
25. *BUG* If you are in a part that is say 10 measures long, zoom in horizontally 100% in the matrix window-- You then isolate one specific quarter note pitch in the middle of this measure, and have cycle turned on, looping over this one quarter note, if you are not looking at this note event/loop region when you hit play, the display will jump to the beginning of the part and never show you this note event as it loops. However if you have the note event on screen when you hit play, then it will behave properly. This makes it extremely difficult and frustrating to perform detailed hyper-draw work. (SEE VIDEO)
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicloopbug.mov
26. *BUG* Host Automation is not accurate. I assigned Kontakt's tune knob to C#000, and If I place a dip, the knob begins to move way before the automation data is even present.... So basically what I was trying to do, can't even be accomplished because Logic screws everything up by pitching the instrument too early... Such a shame.. By the way, I previously mentioned the importance of being able to display part data in the arrange window as matrix data (horizontal lines) rather than score data. Someone argued what good this would do-- Well this is a perfect example, if I am attempting to affect a particular section of a note with automation, I can't possible visually see where this is because the length is not described by the current score representation. Having a horizontal representation would solve this problem... (SEE VIDEO)
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/www/logicbugs/logicctrlchngbug.mov
27. There should be a way to convert stereo samples to mono in the sample editor.
28. When you view "as text" in the environmentt, you cannot drag an object to the arrange window-- Such as to create a bus track.. Now mind you I don't know why you can't just select "BUS" when editing a track in the arrange window in the first place, however there is no reason why 'view as text' should behave differently than when it's viewed as icons.
29. When you drag a bus from the environment to the arrange window, it replaces whatever track was there. It should ADD a track instead of replace-- atleast there should be a preference for how this behaves.
30. Occasionally when dragging a bus from the environment, there is some visual garbage in the track automation (see screenshot).
31. There should be a way to LOAD and SAVE selections in the arrange window. Quite often when editing audio from a countless number of parts/regions, it becomes painful when you have to select and move 100s of audio files. There should be a way that you can just select a ton of regions and save that selection, and reload it at anytime. There are a few 'select' tools/options under the edit window, however they are song specific-- not track specific. So they are completely usesless for what I need.
32. Logic should offer a feature to collect sysex data from midi devices so that patch names show up and can be selected via program change.
33. When no track or part is selected, and you vertically zoom in, Logic should zoom into the center most track.. It behaves very oddly and zooms in more towards the top. This becomes extremely annoying when dealing with a sequence involving 100 tracks, and a part is selected but you scroll far below where the part is.. When you begin to zoom in, it takes you towards the selected part, yet it's not displayed on the screen and you have no reference for what you are even looking at. The rule should be this: If the part is on the screen, zooming vertically will bring you to it. If it's off the screen, you will zoom into the center track of whatever is currently on the screen.
34. I mentioned this in a thread earlier... http://discussions.apple.com/thread.jspa?threadID=752485&tstart=0
There is a bug when using the transform tool involving the 'position' variable. In my example, I was attempting to reverse the time placement of three chords, that occured in a part somewhere in the middle of my song. By selecting the measure start and end of this part, Logic was unable to select or operate with the transform tool (and I tried a variety of transform options). If I moved this part to the beginning of the song, then the transform tool would suddenly work. After some research, I found online someone had said "Position Time position of the event, referenced to the start of the MIDI Region (not of the song)."--- But if I still doubt this is true, because I then placed the part on a new track with no other data, and placed it in the middle of the sequence and in the transform tool under position I selected '1 1 1 1' to '5 5 5 5' as well i tried setting the position to 'all', and none of this worked. This obviously is a bug... If it's not then it's a very serious design flaw. The position should relate to measure numbers of a song, and nothing else.
WATCH VIDEO OF THIS BUG:
http://collinatorstudios.com/video/transform.mov
That is all for now...
For those who firmly agree with me and all of the points that I have brought up now and in the past, I encourage you to contact Peggie Louie, (the Logic HR department contact) at (408) 996-1010 and suggest that she hire me as a consultant to help eliminate Logic's many annoyances. I have tried to pursue this heavily in the past, but sadly I was completely ignored by her on all levels. Maybe you all can help make a difference?
Fighting the good fight,
Patrick J. Collins
http://collinatorstudios.com

11. Changing the movie's start time is very user
unfriendly. There should be a simple way to specify
to start at a moment of time relative to SMPTE-- So
you can just say "+9:15" for example, and it would
take you in 9 minutes and 15 seconds, rather than how
it is now where you have to think backwards from
SMPTE code and subtract.
For this one I'd suggest getting SMPTE calculator. Entering timecode numbers and having to add and subtract is not so difficult, and AFAIC part of a composer's gig. But what I would add, instead, is that it would be fantastic if Logic provided a timecode calculator (edit: even if it was in the form of a custom Logic widget).
13. Saving a song with a movie open should mean that
when you load that song, the movie should be up and
exactly as it was prior to saving. As it is now you
have to select "open movie again".
This doesn't always happen. I've struggled with this for a long time, and I don't know why sometimes the movie will load and not other times. I would also add here that Logic should show the file pathname to the movie. Somewhere...
18. clicking on a track selects ALL parts. This is
so so so annoying.
You can prevent this from happening if you have cycle turned on and set to a set of locators that "contain" the parts you might want to select en masse. I always work with cycle=on so this is not a problem.
21. If you have multiple tracks of the same track
(such as three Audio track #1's)-- say you are
recording guitar parts, and just copying the track
and muting the previous track as a method of
maintaining multiple takes for later auditioning. If
you draw automation volume data on this track (it
appears on all 3 tracks), and then if you delete the
audio from one of the muted tracks and tell logic to
KEEP it, suddenly all automation data is gone.
GRR!!!
Never had that happen. In my experience, telling Logic to keep the data always works.
23. UNDO does not work on every function. for
example, if you change an output to bus 1 instead of
1-2, you cannot undo this. Undo should undo whatever
the last command was, no matter what it was. This is
what the word LOGICal is supposed to represent.
Undo in Logic is highly problematic for other reasons. Here, I think there should be a specific Environment Undo, just like there's a separate undo for audio edits.
29. When you drag a bus from the environment to the
arrange window, it replaces whatever track was there.
It should ADD a track instead of replace-- atleast
there should be a preference for how this behaves.
Right. This is a matter of personal preference. But still there are other ways to get an object assigned to a track. The "thru tool", for instance. No dragging required.
32. Logic should offer a feature to collect sysex
data from midi devices so that patch names show up
and can be selected via program change.
My guess: considering how much sheer time it takes to write this kind of software, let alone debug it with every conceivable device, it's not likely this is going to happen.
That is all for now...
For those who firmly agree with me and all of the
points that I have brought up now and in the past, I
encourage you to contact Peggie Louie, (the Logic HR
department contact) at (408) 996-1010 and suggest
that she hire me as a consultant to help eliminate
Logic's many annoyances. I have tried to pursue this
heavily in the past, but sadly I was completely
ignored by her on all levels. Maybe you all can help
make a difference?
Wait in line buddy!
(LOL)
I must say, I'm very impressed with your list and attention to detail. And I feel your pain, trust me. But many of the things you've listed are feature requests and not bugs. And some of the behaviors you've described I have yet to run across. So this is typical with Logic, that it can be operated in so many diverse ways that no two people run it in the same way, nor would two people conceive the program's capabilities in the same way. But I digress...
I also think there's a certain amount of Logic convention that I don't think you've adopted yet, hence your wish for behaviors that don't yet exist.
I don't disagree with most of your feature requests, and I'm (quite unfortunately) able to say that I'm familiar with most of these bugs and about 9 dozen more. But again, it's important to distinguish between bug, feature request, time to RTFM, and errant behavior that's experienced by a very limited number of users.
There's no doubt that this program has its problems. In particular, your #1 re the playback buffer. And I'm glad you've brought many of the bugs into the light for people to read. Good work.

Problems with Adobe Creative Cloud Packager

Hello Community
I have a problem with the Creative cloud packager.
i can pakage fine but when i try to install the package on another mac it simply says installation failed after a few minutes, i can see it installs Adobe Bridge in the launchpad but nothing more.
The package includes Photoshop , Bridge, Muse, Premiere, Illustrator, Indesign, After Effects,l Dreamweaver, incopy, lightroom,
The install works fine if i try to install it on the mac i made the package with
The mac im trying to install on is a imac 27 " 5K osx 10.10

Hi KwKn,
Does it work on the machine on which you are creating the package?
Do you have any security software running on the machine?
Also I would request you to go through the below link.
Creative Cloud Help | Packager
Regards,
Anand

The problems with Logic (as I see them)

Hello Everyone,
Please keep in mind that I am writing this with the intention of expressing my frustrations, and what I feel would make Logic a better program. I realize not everyone will agree with the importance of what I say, but I am a firm believer of HAVING THE OPTIONS. Let the users choose what works for them and how they can best accomplish the tasks that they need to with their individual workflow.
That being said, here is my list of Logic's faults and why I often call Logic "Illogic".
General:
* Logic should have a feature to automatically save your song every X number of minutes. Final Cut Pro does this, why doesn't Logic? It should prompt you "Logic can automatically save your project if you save it" (assuming the current file is 'autoload') to remind users that they should create a project name and save their work.
* There should be a preference option for all windows to open as 'float'. Once upon a time holding option while double clicking parts would open them as a float (though having to hold down option every time in my opinion is an inconvenience, because I personally ALWAYS want my windows open as a float), however.. now in 7.2 that does not seem to work anymore. So, theoretically after you set your prefence to 'always float', then the when you hold option or control and click on a particular window, it will bring that window to the foreground...
* The loop region at the top of the screen is larger than the time-line ruler tab. This is the #1 annoying thing about logic. so many times, I click on an area of the ruler tab to start playing at a specific section.. and somehow I ACCIDENTALLY click on the loop area... If I could ask for ANYTHING it would be that there is an option to disable LOOPING turning on and off from clicking up there. My 2nd request would be that the ruler tab be re-sizeable so that it can be larger than the loop area. This is especially the case for the matrix window where it default opens up to a sizing where the actual time line is so tiny, and the loop region is HUGE.... Every time I open a matrix window I have to resize this and again the loop area is 2x as big as the timeline area, so I end up wasting screen space just to avoid the annoying loop feature being trued on. My suggestion is, require that the loop button on the transport be the only way to turn on the loop feature (other than key commands), and only when it's turned on can loop points to be set. Why is the loop area so big anyway?!?!
* Logic should offer a TALK BACK MIC button which will utilize the built-in apple microphone or iSight microphone and allow that to be sent to the audio interface. This would be an extremely useful feature for studio recording setups.
* Starting logic takes approximately 5 minutes for me. It says "scanning exs24 instruments" for the majority of the time, and I admit my sample library is huge. however, my sample library has not changed in over a year. Why does logic have to continuously scan it??? Can it not make a reference of how many files, compare and if its larger-- then scan???
Song Loading:
* When audio files are not found during loading a song, it asks you the first time what you want to do "search", "manual", and "skip"... if you click "skip", and then it finds another missing file, it no longer presents you with the "SKIP" option.. but forces you to either search or skip all.. Let's say you have a project that used 5 audio files that are all missing because you had them on a different hard drive, but have copied the data somewhere else. The first two files it asks for you don't need.. but you know where the 3rd file is.. So your plan is to skip the first two files and then click manually for the 3rd.. but oh.. YOU CAN'T DO THAT! You have to find your first 2 files if you want to even have the option to locate your 3rd file... Unless you are planning to locate the files within the audio window-- but still, Logic should not be so unfriendly.
Further, If you choose "manual", and what you're looking for isn't where you thought it was-- You realize you actually want to search for it.. So you click cancel and guess what.. It assumes you want to skip it, and so you either have to reload your project again, or deal with this in the audio window. Bottom line is this window should always have "Search", "Manual", "Skip", and "Skip All".
* When you open another project, Logic DUMPS all of the audio instrument data in memory. This is one of the worst things about logic. If you are working between multiple files-- such as when scoring a film, and you are using different files for different cues, then this becomes a complete nightmare and a waste of your time. Logic should be assessing "What instruments are in common between these two projects"... And utilizing all audio instruments to the best of the machine's memory capacity. There is no reason for Logic to behave like this.. I've had to revert back to previous versions of the same song because some data was different, and I am just trying to visually compare various settings one from the other.. Just clicking from one project's window to the other requires me to have to wait 3-4 minutes while Logic loads all these audio instruments (WHICH ARE IDENTICAL IN BOTH PROJECTS BY THE WAY!!!).. This is just incredibly dumb, and creatively stifling.
* BUG * -- Mind you, if you have two projects open, and you close one.. Logic begins loading all the audio instruments of the remaining project.. If you close that project as it's loading audio instruments, Logic will crash.
Matrix Stuff:
* BUG * If you have a part with lots of notes, and you begin to make a selection and scroll horizontally through all the content until then entire part is covered in the selection... After you release the mouse button and make this selection, quite often many random notes are unselected. This can be demonstrated by watching the following quicktime move:
http://www.collinatorstudios.com/video/logicbug.mov
* When you select a single note in the matrix window, it sounds.. This is a GREAT feature... However, when you make a selection of multiple of notes, they all sound at the same time.. This is just plain dumb. It once blew up my speakers... There is NO reason why a multiple selection would need to sound.. It's just dumb.. bad for your speakers, bad for your ears. The rule should be, if selection box = yes, then sound = no... else, sound = yes.
* When viewing the matrix window while recording, all note events disappear until after recording stops. This is highly annoying (and illogical) as it causes confusion if you are relying on watching the note events in that part to know where you are supposed to come in.
* The grid cannot be set to divisions other than 2 or 3. Musicians use 5 and 7!!! And also, can logic please offer an option to display the grid as NOTE symbols... It is much more musician friendly to see a 16th note with a 3 over it than "24". 24 means nothing to me as a musician.
* Quantizing should allow custom input for tuplets.. So that users can quantize odd figures such as 13:4 for example.
* If you move the song locator to a specific time location in the arrange window, and then double click a part to open it in the matrix window, the window is not opened to the locator's position. Thus causing annoyance and confusion as far as what the user is even looking at.
* During horizontal scrolling of the window, the locator temporarily disappears, making it difficult to find where the locator is-- which usually is a marker for us to know what we are trying to find-- ESPECIALLY WHEN YOU OPEN A WINDOW AND IT'S NOT EVEN DISPLAYING THE SONG LOCATOR'S POSITION!!!
* If you have two parts on the same arrange track, adjacent to each other and you enter the matrix window of the first part.. (assuming the link/chain icon is lit) When you scroll to the end of the note data, logic automatically takes you to the next part... The problem with this as it is, is that it does not take you to the FIRST note event of the text part, but rather continues to align the song locater with where ever it previously was (so you end up viewing somewhere further down in the next part).. To clarify, say you have a part what begins at MM-7 and ends at MM-14, the 2nd part begins at MM-15 and ends at MM-22.. If you begin scrolling the song locator past measure 15, then suddenly you see measure 22. When you really should be seeing measure 15. This is confusing and weird.
* Every time you enter the matrix window of a part, the chain/link button is on. For me, this is incredibly annoying. There should be a way to set this so that the button's default is OFF...
* When you move the mouse around the matrix window, whatever pitch corresponds to the vertical location of the mouse--- that particular key of the piano keyboard on the left side of the window should highlight so you could clearly see what note you are hovering over.. Logic tries to help with this by offering things like contrast options for C D E, but this clearly would be much more helpful.
* With the velocity tool you can (MOST OFTEN ON ACCIDENT) double click on empty space in the window and cause all note events in all parts to appear on the screen-- Yet once you do this, you can't double click on a particular part's note to only display that part again. You have to switch to the arrow tool to do this. This is inconsistent and ILLOGICAL...
ON A SIDE NOTE: PLEASE ENABLE A FUNCTION TO DISABLE THIS "ALL NOTES OF ALL PARTS APPEAR" when double clicking on empty space feature! I want NOTHING to happen when I double click within the matrix window... Make it a button within the window or just an option in the drop down menu only. * BY THE WAY * When you DO double click the background of the matrix window and multiple parts appear.. If you move notes of one part to match it up with other, it is incredibly slow. there is a 1-2 second pause each time you move a note move.. My g5 fan goes on each time I do this.. I'm sorry, there shouldn't be anything too CPU intensive to accomplish this simple task!!! I am only viewing 2 parts at the same time and it's slowing down my cpu...
* Occasionally when I adjust note lengths, I accidentally double click on an actual note.. This opens the event list editor, and there is an intermittent bug where this note sounds-- and for some reason when the event list opens, the note sounds on top of itself a million times, so the result is a super loud flanged note which again, almost blows up my speakers and hurts my ears... PERSONALLY, I would like an option that DISABLES the note event list from opening by double clicking. Preferences currently has "double clicking a midi region opens: <selectable>"--- why not also have "double clicking a NOTE in matrix window does: <selectable>"-- and please allow "DO NOTHING" to be one of the options.
* Why does the finger tool only change the end position of the note event??? Should this not be replaced with the bracket tool which appears automatically when using the arrow tool on closely zoomed in notes? This finger tool seems like an outdated old logic feature which has been replaced and improved upon. What would be nice is to have this bracket tool where we can be assured we are altering note start and end positions without moving things.
* In the hyper-draw >> note velocity section--- This is highly annoying to work with... It's far from user friendly. first of all, to move a note's velocity position, you have to click on the "ball".. if you click on the line, it does nothing.. Because the ball is so small to begin with, quite often the user is going to miss the ball and somehow begin to "START LINE"-- Which is weird because it's activated by holding the mouse button down briefly. There really should be a "line tool" for this, because "START LINE" is too easily accidentally activated-- this is frustrating for the user. Most important though, these 'velocity markings' should be adjustable by clicking on the line as well-- not just the ball.. there should be a 2-3% area around each ball/line which logic will recognize as part of the ball/line so that it can easily be moved. I also feel that there should be some specific features for this section, such as a way to select multiple note velocities and apply a random pattern to them, or apply a logarithmic curve to the line tool. Yes, you can accomplish this stuff somewhat with the transform tool-- but this way would be more user friendly, and allow a lot more creative flow.
Event list/Tempo list:
* When one event is selected, by moving down X number, holding shift+clicking SHOULD select all events between those two points. However, the shift key for some reason acts as the OPTION key does in the finder-- (meaning it will only add one additional selection at a time).. This is highly inconsistent with the actual behavior of a Mac... Open a finder window and hold shift and click on items that are not vertically next to each other and a group is selected... Now do it in logic, and it causes GREAT frustration and annoyance. What happens if you have a million note events that you want to erase? You have to go page by page and click with shift on each one?? Or drag a selection and wait for logic to scroll you to where you want to go?????????? No thanks.
Arrange stuff:
* "REGIONAL CONTENT" (meaning the visual representation of note events) does not accurately depict the event data as note lengths cannot be visually identified. Everything shows up as a generic quarter note... My #1 suggestion is that regional content should be customizable so that you can view it in a miniature matrix data style. The biggest problem for me is that I cannot see where my notes end-- I can only see where they start, this makes it very difficult to identify what I am looking at.
* Track automation data should only be inputable by the pencil tool. I cannot mention how many times automation data has accidentally altered when using the arrow tool. The pencil tool should allow you to raise and lower the lines reflecting automation data... What is the point using the pencil tool for automation if it's only function is to create "points" yet you can also create points with the arrow tool..??? Pencil tool should act as the arrow tool does in the sense that it raises or lowers automation data.
* Recording preferences do not offer the option to automatically merge new part with existing part when a region is NOT selected. How annoying is it to have to select a part every time you want to record something just so it will be included in that original part!
* Ruler at the top of the screen should also give an option for tuplets. 5, 7, etc.
* When in record mode, if you click on the ruler to another time position, all audio instruments cut out and it takes approximately 3-4 seconds before tracks begin playing audio. This becomes very annoying if you are trying to do a pick up and want to just start 1 measure before hand.
* There should be a way to EASILY (without having to cable two tracks together in the environment) temporarily link multiple tracks together so that automation data will be duplicated. So theoretically you can link 3-4 tracks together, and by adding automation data to one, you are adding it to all 4.
* If a part is soloed, and you hit record. The part stops being soloed and you can no longer hear it. This makes it impossible to record a pick up on a soloed track unless it's locked, but it shouldn't need to be locked.
* When you are zoomed in tightly, and you are trying to align notes within two parts on different tracks (meaning using the PSEUDO NOTATION DATA that appears in the part to align), there needs to be a VERTICAL line that snaps to the note closest to the mouse cursor. When trying to do this in parts that are a far vertical distance apart, it becomes VERY difficult to eye this alignment. Logic does this with automation data.. but for some reason they left it out for actual part alignment...
* There should be a way to force the downbeat of a measure to occur at any given moment... What I mean by this, is composing for film is an absolute PAIN in Logic. Scenes, last for odd amounts of time, and Logic's reference manual claims that you can solve this by using various tempo tricks, however it is ineffective for the most part. What Logic needs is the ability where you can click on a drop down menu item within the arrange window and FORCE that where ever the song locator is, the rest of the measure is eliminated and a new measure downbeat occurs right there. This will allow you to always have new scenes on the downbeat of a measure without having to mess with your tempo and meter.
Hyper Edit Window:
* I can't even begin to comment on this... The hyper edit window is one of the worst things I have ever seen in a music/audio program. It is a horrible interface, you can't get it to do anything correctly without messing everything up. This thing needs a complete overhaul... I mean, just try to create a simple crescendo with note velocity and it will take you all night.. Try to add pitch bend data, and it adds note velocity data as well.. It's a total nightmare, and I would love to hear someone's practical application of this window.
Score Window:
* The method that the song position locator moves along with the notation is very strange. It is not at all how a person's eyes function when reading music. A much more logical approach to this would be for a transparent colored block of some type to highlight an entire measure, and each note head will glow as it sounds. The current way is so strange, it speeds up and slows down-- makes absolutely no sense, and it is more disruptive than anything.
* When the Hyper Draw > note velocity area is exposed, if you use the velocity tool to increase/decrease a particular note's volume, the data in the hyper draw window does not update in real-time as you use the velocity tool. This behavior is inconsistent with the matrix > hyper draw's note velocity section-- where as in that area, the velocity ball/lines do update in realtime.
EXS24:
* when you are in many levels of subdirectories and you are auditioning instruments, it becomes very time consuming and annoying to have to continually trace through all the subdirectory paths. There should be a feature directly under the load instrument window that takes you to the subdirectory of the current instrument.
* Seems when SONG SETTING > MIDI > "chase" is turned on... When starting sequences using audio instruments, (I am using a harp sample within the exs24), there is a latency hiccup upon starting, which is very disruptive when trying to listen to a short isolated moment in a composition. And I do want to chase note events in general-- but this present situation makes it difficult for me to work. I would suggest that you can specify tracks to exclude chasing.. Or fix the latency hiccup issue.
Thank you.
-Patrick
http://collinatorstudios.com

this is excellent patrick. can you number your points so that the thread can be discussed?
1. yes
2. ok
3. great idea
4. even better idea. you could set something up with aggreagate device i suppose but it would be better to have the feature to hand.
5. you need to look into your project manager prefs. scan the paths and the links to the audio files will be saved meaning they will load up in a fraction of the time.
6. yes this is nuts. you can skip all and sort it out with PM but then you shouldn't have to.
7. this exists already. perhaps it ought to be a default but you need to set your esx prefs to 'keep common samples in memeory when switching songs'. then it will do just as you wish it to. you can also use the au lab in the devlopers kit which will allow you to load in au units etc seperately from logic, which logic can then access. this is a good way of getting around the 4 GB memory limit with logic too.
8. ok, don't know about this bug.
9. yep happens here too.
10. doesn't worry me this one. you can turn off midi out.
11. yes this is silly.
12. well, i think this is something we can get used to. i am a musician and i am used to seeing '24'.
13. you can already set up groove templates to allow for quantizing irrational tuplets. i do it all the time. i would like to see step input for irrational tuplets though.
14. yes this is silly. the button for the KC 'content catch' is getting very worn out.
15. ok.
16. not sure i understand this one.
17. yes this drives me nuts too. i have to lock screensets to get this to stay off.
18. you can use KCs for 'go into/out of sequence' - but yeah.
19. ok
20. there are a couple of features that use old technology that cause hangs and poor performance. score is a good example of that. maybe the matrix is too. the score is being updated we assume with newer technology maybe the matrix will too.
21. there are probably better ways of adjusting velocity than using matrix or hperdraw velocity. have you tried holding control-option and click dragging a note in score?
22. as i pointed out in 20, this is an old feature. you could change things to be consistent with modern macs and annoy long term users such as myself, or leave them and let them be inconsistent to confuse newbies. i think depending on what it is we oldies could upgrade our work habits.
23. this one doesn't worry me so much.
24. good point (no pun intended).
25. well, i find the opposite - that merging new parts to objects i have accidentally selected to be annoying. perhaps more detailed prefs?
26. yep.
27. this will be down to your audio settings. you can improve this lag but it will be dependant on the capabilities of your system.
28. i don't know why this feature doesn't work in logic. it is supposed to have ti already and i just don't understand why it doesn't. maybe it will be fixed in the next upgrade.
29. agreed.
30. ok - i have other work flows for this but it would be nice.
31. i don't agree that logic is a pain to score with to film, i do it nearly everyday. but you are discribing an interesting feature which might be worth discussing more. i think you might find yourself getting alarming and unmiscal results doing this that will end up having to be sorted out the conventional way. but its a good idea.
32. oh yes.
33. yeah - this could be improved.
34. ok, well i wouldn't go about it this way, but yeah there is generally sticky spots with regards to updating of information al around logic.
25. very very good idea.
26. there are lots of problems with the chase function. very annoying. i certainly agree with this.
in general, some of these could well be done as their own threads. some of the missing functionality may exist. if you can confirm a bug then you are on stronger ground when you submit feedback. but this list is full of fantastic ideas.

Problem with Dynamically accessing EJB Class objects in WL 7.0 SP1

I am trying to build a component which has the ability to instantiate and execute
an known EJB method on the fly.
I have managed to build the component but when I try and execute it I get a ClassNotFoundException.
I know that the EJB I am trying to invoke is deployed and available on the server,
as I can see it in the console, I also seen to have been able to get the remote
interface of the object, my problem occurs when I try and access the class object
so I can perform a create on the object and then execute my method
The code I have written is below:
private Object getRemoteObject(Context pCtx, String pJNDIName, String pHomeBean)
throws Exception {
     String homeCreate = "create";
     Class []homeCreateParam = { };
     Object []homeCreateParamValues = {};
try {
//This call seems to work and doesn't throw an exception
Object home = pCtx.lookup(pJNDIName);
//However this call throws a java.lang.ClassNotFoundException
Class homeBean = Class.forName(pHomeBean);
Method homeCreateMethod = homeBean.getMethod(homeCreate,homeCreateParam);
return homeCreateMethod.invoke(home, homeCreateParamValues);
} catch (NamingException ne) {
logStandardErrorMessage("The client was unable to lookup the EJBHome.
Please make sure ");
logStandardErrorMessage("that you have deployed the ejb with the JNDI
name "+pJNDIName+" on the WebLogic server ");
throw ne;
} catch (Exception e) {
logStandardErrorMessage(e.toString());
throw e;
Any advice would be really appreciated, I'm fast running out of ideas, I suspect
it has something to do with the class loader but I'm not sure how to resolve it
Regards
Jo Corless

Hello Joanne,
Congratulations! I'm very happy that you've managed to fix your problem. It's
always essential to understand how to package applications when deploying on BEA
WebLogic. Usually, by throwing everything into an EAR file solves just about all
the class loader problems. :-) Let us know if you have any further problems that
we can assist you with.
Best regards,
Ryan LeCompte
[email protected]
http://www.louisiana.edu/~rml7669
"Joanne Corless" <[email protected]> wrote:
>
>
I've fixed it!!!!!!!!
Thanks to everyone who gave me help!!!!
The class loader was the culprit which is what I suspected all along.
As soon
as I put the 2 jar files I was using into an EAR file the problem went
away!!!!!
Thanks again
Jo Corless
"Ryan LeCompte" <[email protected]> wrote:
Hello Joanne,
As Mr. Woollen mentioned, I also believe it's a problem with the class
loader.
You need to be careful how you arrange your EJBs, because WebLogic has
a specific
method in which it loads classes in an EAR, JAR, and WAR file(s). Please
refer
to http://dev2dev.bea.com/articles/musser.jsp for more information about
BEA WebLogic
class loading mechanisms and caveats. Also, try printing out the various
methods
that are available on the object that was returned to you via reflection.
For
example, use the getMethods() method, which returns an array of Method
objects
that you can subsequently cycle through and print out the various method
names.
This way you can discover if the class found/returned to you is indeed
the one
you intend to locate.
Hope this helps,
Ryan LeCompte
[email protected]
http://www.louisiana.edu/~rml7669
Rob Woollen <[email protected]> wrote:
I believe the issue is the home interface class for this EJB is not
available in the class loader which is doing the reflection.
If you do:
getClass().getClassLoader().loadClass(homeInterfaceClassName)
I suspect it will fail. Reflection still requires that the class be
loadable.
-- Rob
Joanne Corless wrote:
Hi Slava,
If I make my code look like you describe below I get a compliationerror telling
me that
home.getMethod() is not recognised (no such method)
If I change it slightly and use
Method homeCreateMethod =
home.getClass().getMethod(homeCreate,homeCreateParam);
The code will compile OK but when executed it still throws a NoSuchMethodException
Any ideas ?
Thanks for your help so far
Regards
Jo Corless
Your code should look like
Object home = pCtx.lookup(pJNDIName);
Method homeCreateMethod =
home.getMethod(homeCreate,homeCreateParam);
return homeCreateMethod.invoke(home, homeCreateParamValues);
Regards,
Slava Imeshev
"Joanne Corless" <[email protected]> wrote in message
news:[email protected]...
Hi Ryan,
I also wanted to mention that if you do a "header search" in this
particular
newsgroup
with the search query as "reflection", you will see many previousmessages
regarding
reflection and EJBs. I believe you could learn a lot from thedifficulties
that
others have faced and solved.I tried that and although there was a number of similar cases noneof them
actually
seem to fix my issue. Thanks for the suggestion though
Are the EJBs that you are trying to access accessible via your
system
classpath?
Try to avoid having them accessible via the main system classpath,and
only bundle
them in your appropriate EJB jar files (contained in an EAR file,for
example).Maybe I should have laid the problem out a little clearer.
I have a number of EJB's bundled up in a JAR file which is hot deployedto
the
server. Within this first JAR file is an EJB (SSB) component that
needs
to
be
able to invoke a known method on another EJB. This second EJB may
or
may
not be
within the first JAR file but it also will be hot deployed.
The component trying to invoke the method on the 2nd EJB has to
be
able to
create
an instance of the 2nd EJB without actually knowing anything bar
a
JNDI
Name which
is passed in at runtime.
I can get as far as doing the
Object home = pCtx.lookup(pJNDIName);
This returned a class with the name
"com.csc.edc.projects.allders.httppostoffice.postman.PostmanBean_mp8qy2_Home
Impl_WLStub"
My problem seems to occur when I try and invoke the create method
Method homeCreate = home.getClass().getMethod("create", new Class[0]);
My code throws a java.lang.NoSuchMethodException at this point so
I
am
unable
to progress to the next step of :
Object bean = homeCreate.invoke(home, null);
So I can return the instantiated bean back to the calling client.
Why am I getting the NoSuchMethodException, is is because I am gettinga
stub
back rather than the home interface and if so how do I get the truehome
interface
from the bean
Thanks in advance
Jo Corless

Problem with Pages on the iPad 2.

Hi all,
I have been having a strange problem with Pages on the iPad that I hope someone can find a solution for.
As a writer, I find that Pages on the iPad is a very good solution to my problem of needing something small and light to transport around, whilst still allowing me to do some serious writing. I use the Apple 3 battery bluetooth keyboard, and this gives me a superb working solution.
I started using the iPad 2 to do my second book and for the first 40,000 words everything was fine. But as I started going back and forth with the cursor keys, editing passages in the book, I noticed that the cursor position did not match up with the I beam cursor on screen. As it transitioned between pages it would loose it's corresponding position and the entry point for new text could be up to six characters in either direction.
Now this is not a problem if you enter a new page, as there is nothing beyond it, but in the majority of cases it is a major problem when going back over your work and editing it. I have to manually reset the start position of every new page so as to garantee the typing will go where I want it to.
Now I thought at first this was something to do with Bluetooth keyboard, but after using the onscreen keyboard and the find and replace function, I have noticed that it loses it's position in the document in a similar way. I have included a screen shot of it finding a problem I was searching for. In this case it is ", and" to be replaced with "and," or "and". Clearly in the image you can see that it is not happy and is not selecting the right things, if I replace it will replace exactly what is selected.
Has anyone else seen this problem. It seems to happen with large or small documents and I think that this is a fundamental problem with Pages on the iPad. Seeing as I can't get Apple to acknowledge this I brought it here for everyone else to check out. If we get enough voices on this, then we can make change happen.

That's right Br Abdullah, I'm finding the same problem with my itune Arabic library that I synced to iBooks version 1.5! As you say the pages are not arranged correctly.
The other problem that I'm finding is that the highlights & notes that i have made on the books on a previous version of ibooks, when synced with ibooks version 1.5, they are scattered everywhere, and sometimes in areas where there are no texts.
I left a message on the report a bug section of iBooks on the app store, and I contacted them on their feedback of apple product issues. I don't know what else we can do. It seems that no one is listening to us. I'm Dissapointed that I upgraded my iBooks version to 1.5; I was really looking forward to reading on my new iPhone 4S (on iBooks)!
What else can we do to get our concerns heared? Somebody? Anybody?

Problem with sound on iPod Photo

I am having a problem with sound on an iPod Photo. You can hear music for about 5 seconds and then it is silent. I have to turn off the iPod for several seconds. When I turn it back on it will have sound again for about 5 seconds before going silent again. Has anyone else expeirenced this? Any ideas what may be happening

Try these steps one at a time.
The Five Rs.
If nothing helps, you can arrange online service here. This may be more than just a software problem.
Service request.

Problem with icons in the application bar (Photoshop CS4)

My computer's OS is WinXP Pro SP3.
I just now noticed a problem with all icons in the application bar in PS CS4 (v. 11.0.1).
When I bring mouse over icons (except for zoom level icon), all icons turn into blank (white) boxes.
For "Arrange Documents" bar, when I click on its blank icon, the top two columns are empty but show the the rest of three columns.
Please advise me how to fix this problem. I hope to avoid uninstalling -reinstallinlg. Thanks.

ATI no longer supports your card so I don't think you will see any updated drivers from them to correct your problem. You might want to look into investing in a newer card.
http://support.amd.com/us/gpudownload/windows/Legacy/Pages/radeonaiw_xp.aspx?type=2.4.1&pr oduct=2.4.1.3.23&lang=English

Since installing mountain lion i have a problem with mail. when i delete a message close and open mail the message has come back. please help!

Since installing Mountain Lion i have a problem with Mail. I delete a number of messages from the same person but keep the newest message in my Inbox. I actually delete them from the Trash. The next time i open Mail the deleted messages are back again. Can anybody please help as this is getting annoying. Thanks in Anticipation.

Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.
First, empty the Trash.
Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl $ 2> /dev/null | wc -l
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
The output of this command, on a line directly below what you entered, will be a number such as "41." Please post it in a reply.

Problems with playback for Rhapsody To Go songs on Zen V P

So I have been trying to work with customer support on this issue, and it has been frustrating. I can fairly reliably cause my Zen V Plus to freeze while playing some songs from Rhapsody to go. I was wondering if anyone else either has had similar problems, or can try to reproduce mine. I have been able to reproduce using 2 different players (exchanged within 30 days of purchase), and from two different computers, so I don't think the song is corrupt. Here is my correspondence with creative, which contains enough detail to reproduce. I re-ordered for easy reading, but the content is the same:
My first email, with the problem:
I use Rhapsody to go, and I had songs stop
playing in the middle of the song. The player stops moving the seconds
count down, but the play indicator is still showing. I have to press the
play/pause button, upon which the player shows the song paused, and then
I have to press play again. This happens on a bunch of different songs,
but seems to happen on roughly the same place on a particular song. I am
running the latest firmware, and I have exchanged the player once
already and have the EXACT same problem, so this is a firmware problem,
not a hardware one. Once it starts happening, it will happen VERY
consistently on a song, I can restart the song, and it will almost
always hang again in the same spot. If I turn off the player and turn it
back on, it will play through. I have a playlist that has "Hey There
Delilah" by Plain White Ts on it, as the first song. This song always
hangs at 2:07 when it hangs. I have gotten it to hang by turning on the
player when the playlist is already loaded, and playing this song, and
restarting the song a couple of times. It seems that the songs will play
through until I start using menus or buttons, or changing the play order
or restarting the songs...then it gets in a state where it freezes on
some songs, like the above mentioned one. Once I restart the player, it
will play through, so long as I don't do too many things. I haven't
figured out the minimum necessary to reproduce every time, but it
freezes fairly often on the above song, and can be reproduced fairly
easily (on two different players). I would consider this a fairly
critical problem, in that it involves randomly having music freeze on
me, and I can't exchange the unit or send it in for repairs, since I
have tried that. Please advise, or let me know if you need more details.
Their first reply:
Dear Richard,
Thank you for writing in to Creative Technical Support Services, we
appreciate the opportunity to assist you.
From the description you had provided, I can see that upon playing song
that came from Rhapsody on the go, it stop in the middle of the song. As
you mentioned, the player stops moving the seconds cound down, but the
play indicator is still showing. Upon pressing the play/pause button of
the player, it pause playing and press play again, it will resume
playing. You added that this issue occured on a bunch of a songs and it
seems to happen roughly on the same place on a particular song. You also
added that you have already updated your player firmware. I can imagine
this is a frustrating experience. I apologize that you are having issue
with this product and it is causing you to not enjoy it as intended.
Initially, you were provided with some basic suggestions on how to
troubleshoot the issue that you have identified. These tips have
resolved majority of the issues with your product. You may find that
some of the information in this message is repetiti've, but it is still
helpful/beneficial in troubleshooting the issue.
To assist you further, here are some suggestions that you can try:
. First, I would suggest you to play the songs you usually got this
issue on your computer and let us see if the issue persists.
2. If the songs plays fine on your PC, you can try formatting your
player through its recovery mode. Please note that running a Format All
on your player will erase all of the content of your device. You may
want to back it up before completing this process if possible. To
assist you formatting your player, please refer to this link:
Formatting ZEN Micro or other Creative MP3 players
http://us.creative.com/support/kb/article.asp l=2&sid=4779
3. After format all options, please try transferring music files again
that you got from Rhapsody on the go.
If the above resolutions did not figure out the issue, it appears that
your player will most likely need to be sent in for repair/replacement.
If you have recently purchased your product you may also try contacting
your reseller to see if you can exchange the product. If you are unable
to exchange your products a RMA (Return Merchandise Authorization) will
need to be arranged for you to send the product in. You can use this
link in order to arrange a RMA for your Creative Product:
http://us.creative.com/onlinerma
All applicable fees will be assessed at the time that your RMA is
processed in an effort to expedite the repair or replacement of your
product.
Again, I apologize for the complications that you have experienced and
hope that I have given you enough information to resolve your issue.
Please be patient while we are getting the issue resolved. Meanwhile,
keep your Zen safe from bumps, bonks and scratches by getting the Zen V
Series Case. This case is just as tiny and stylish as your player. No
buttons. No stra
ps.
Just a sleek, protecti've design. For more
information on this product, you may want to check out the link below:
http://us.creative.com/products/product.asp category=23&subcategory=27&product=5445
If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service.
My next reply:
Ok, I have tried all of the above, but I can tell you it isn't that I
need to send in the unit. Please remember, I have exchanged this unit
already for another brand new unit and downloaded the songs, and the
same behavior occurred, hanging at the same time even, in spite of the
fact that the song was downloaded from rhapsody from a completely
different computer, onto a different player. I strongly believe this is
a problem with the firmware, and that someone at your company should try
to reproduce the problem. That is why I gave specific instructions on
how the problem is duplicated, so your QA department can try to
reproduce it, and solve this problem in the next firmware update.
Their next reply:
Thank you for taking the time to reply to Creative Customer Support. We appreciate the opportunity to assist you.
In response to your email, I understand that you are experiencing some problems with your MP3 player freezing when trying to play some music from Rhapsody to Go. I know this can be frustrating and I apologize for any inconvenience and/or frustration this has caused.
Regarding your issue, it sounds like it could possibly be an issue with the music. Sometimes music files can become corrupted and they are transferred to the player it can caused it to not function properly. This can often be the cause of a player freezing while it is playing back.
In order to address this issue, I would recommend trying to transfer only music ripped from audio cd's, or try downloading music from a different source. If the problem continues with music that has been ripped from audio cd's, then that could indicate that the player itself needs to be sent in for an RMA (Return Merchandise Authorization). However, if the problem does not continue with the music from audio cd's, then the music from Rhapsody could be corrupted and it may be necessary to try redownloading it from Rhapsody; or from a totally different music provider.
In the case that it looks like the player itself needs to be sent in for an RMA, please follow the link below to get an RMA setup online:
http://us.creative.com/onlineRMA
I hope this helps to address your issue. If there is anything else we can do to assist you, please don't hesitate to contact us. We look forward to hearing from you and ensuring that this issue is fully resolved. Thank you for your patience and understanding.
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If you still require assistance, please reply to this email with any previous correspondence to ensure the quickest and most accurate service.
My next reply:
How would it be that the music is corrupt when the player can play the music properly with no issues repeatedly It is only a problem when I start navigating the menus or moving through the playlist, and then I play these songs. Therefore, the player can properly play the music, until I put the player in an broken state by manipulating the menu choices. Then it freezes on the song. Repeatedly. At the same spot. But after I turn the player off and on again, I can play the song without any issues again. This really seems like an issue with the software. Have you tried making a play list from rhapsody to go with the song I specified, and tried to reproduce the problem If you try, I suspect with a little effort you will be able to reproduce the problem, because I have been able to with multiple zen V plus players, and different copies of the song. I don't know why you haven't contacted the technical or QA staff to try to reproduce this. I really believe it is a problem in your software. I guess I can start posting on the forum, and try to get other users to reproduce, and perhaps that will help convince you it is a real software problem (firmware).
*sigh*
Anyone have any thoughts

And it continues.
Here was there reply:
Thank you for reaching us at Creative Email Technical Support. I appreciate the opportunity to assist you. I am sorry for the trouble you
having.
I understand that you are having trouble with the Zen V Plus player freezing up when you start navigating through the menus or moving through a playlist. I see that in the previous email you were given some suggestion and it was mentioned that it could be something in the music on the player. Yes
it could be an issue with the firmware as well and by reloading the firmware and try music that is from CDs and not Rhapsody to see if this hel
ps.
I see you would like us to contact the technical support on this matter, we are the technical support I do emails as well as phone support and we have spoke with our advanced support group and what we have found is the biggest cause to the issue you are having is corrupt file it is not the only cause but the biggest. If after ripping music from a CD and trying the newest firmware and you are still having the same issue then we can issue an RMA so the player can be sent in and tested and replaced if needed.
I apologize for any inconvenience this may have caused.
If you still require assistance, please reply to this email with any previous correspondence to ensure the quickest and most accurate service.
And my response:
Ok, so let us assume for a minute that it is, in fact, the music. There is nothing wrong with the player physically, I know this because I have the same behavior in another player (remember, I was within 30 days when we started this conversation, so I swapped at the store I bought). So if we assume that it isn't the player, and in fact, the music is somehow corrupt; isn't it still a software (firmware) problem, in that if a music file is slightly corrupt, sometimes it can play it correct, and sometimes it causes the player to freeze? Remember, I can play the song fine, over and over again. But if I exhibit certain behavior with the player (moving around in the play list, or repeating the song again by pressing rewind), it starts to freeze, and will repeatedly freeze. If the music is corrupt as you say, shouldn't the player's firmware handle that more gracefully, but skipping over that bit of song, instead of just freezing? I have had a number of other players, and I have never had this problem with the music before. They all seem to be able to handle any corruption that your player seems to freeze on. (I am not convinced the music is corrupt still, but am assuming it for this argument). Can you please advise whichever team is responsible for the firmware releases that I have a problem that is repeatable, and even if the music is corrupt, do you really want to be the only player on the market that actually freezes when trying to play it, instead of playing through like all your competitors (who will soon be getting my business if this defect isn't at least acknowledged, good grief!).

When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem each and every earphone am inserting goes unusable

When I connect my I pod shuffle to USB it shows an error message - " I Tunes has deducted a problem with your audio configuration. Audio/Video playback may not operate properly" due to this problem whenever i connect earphone each and every earphone gets un usable. Already made a factory reset. please arrange for a rectification.. :'(

Hi Ganeshpandianm,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371?viewlocale=en_US
"iTunes cannot run because it has detected a problem with your audio configuration"
Cheers,
- Judy

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