Problem with Back Tab key on Ipad 2

I have bought my wife a Ipad 2 32 GB wifi model, it is a USA model....everything seems ok, but when using the Backtab key to delete erroneous characters (like on a Password) each click seems to scroll through the top line of the numbers on the Qwerty style keyboard on the screen. Is this a major problem? Is it because it is a USA model? Any fix i can do, or do i need to contact Apple?

Try restarting your iPad by holding down the on/off and home buttons at the same time until you see the Apple logo. 

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