Problem with beckup LMS 3.1

hello, somebody can tell me why I did not make cisco works plus beckup?
Folder of beckup I always find a file called beckup.lock
If the gate when I make my next beckup regenerates the same file beckup.lock and I can not do beckup.
in the error log it says this:[Wed Nov 25 21:44:31 2009] Validation C: / TESTBA ~ 1/AUTOMA ~ 1/CMFBAC ~ 1 \ 0 \ dfm \ database \ dfmInv.db failed.
SQL Anywhere Command File Hiding Utility Version 10.0.1.3694
SQL Anywhere Backup Utility Version 10.0.1.3694
(686 of 684 pages, 100% complete)
Database backup completed
SQL Anywhere Command File Hiding Utility Version 10.0.1.3694
SQL Anywhere Validation Utility Version 10.0.1.3694
VALIDATE TABLE "dbo". "EXCLUDEOBJECT"
VALIDATE TABLE "dbo". "Ix_consultant_affected_columns"
VALIDATE TABLE "dbo". "Ix_consultant_index"
VALIDATE TABLE "dbo". "Ix_consultant_ixcol"
VALIDATE TABLE "dbo". "Ix_consultant_log"
VALIDATE TABLE "dbo". "Ix_consultant_master"
VALIDATE TABLE "dbo". "Ix_consultant_query_index"
VALIDATE TABLE "dbo". "Ix_consultant_query_phase"
VALIDATE TABLE "dbo". "Ix_consultant_query_text"
VALIDATE TABLE "dbo". "Jdbc_function_escapes"
VALIDATE TABLE "dbo". "Migrate_remote_fks_list"
VALIDATE TABLE "dbo". "Migrate_remote_table_list"
VALIDATE TABLE "dbo". "Migrate_sql_defn"
VALIDATE TABLE "dbo". "RowGenerator"
VALIDATE TABLE "dbo". "Sa_diagnostic_auxiliary_catalog"
VALIDATE TABLE "dbo". "Sa_diagnostic_blocking"
VALIDATE TABLE "dbo". "Sa_diagnostic_cachecontents"
VALIDATE TABLE "dbo". "Sa_diagnostic_connection"
VALIDATE TABLE "dbo". "Sa_diagnostic_cursor"
VALIDATE TABLE "dbo". "Sa_diagnostic_deadlock"
VALIDATE TABLE "dbo". "Sa_diagnostic_hostvariable"
VALIDATE TABLE "dbo". "Sa_diagnostic_internalvariable"
VALIDATE TABLE "dbo". "Sa_diagnostic_optblock"
VALIDATE TABLE "dbo". "Sa_diagnostic_optjoinstrategy"
VALIDATE TABLE "dbo". "Sa_diagnostic_optorder"
VALIDATE TABLE "dbo". "Sa_diagnostic_optquantifier"
VALIDATE TABLE "dbo". "Sa_diagnostic_optrewrite"
VALIDATE TABLE "dbo". "Sa_diagnostic_query"
VALIDATE TABLE "dbo". "Sa_diagnostic_request"
VALIDATE TABLE "dbo". "Sa_diagnostic_statement"
VALIDATE TABLE "dbo". "Sa_diagnostic_statistics"
VALIDATE TABLE "dbo". "Sa_diagnostic_tracing_level"
VALIDATE TABLE "dbo". "Spt_collation_map"
VALIDATE TABLE "dbo". "Spt_jdatatype_info"
VALIDATE TABLE "dbo". "Spt_jdbc_conversion"
VALIDATE TABLE "dbo". "Spt_jtext"
VALIDATE TABLE "dbo". "Spt_mda"
VALIDATE TABLE "itemInvUser". "DbVersion"
VALIDATE TABLE "itemInvUser". "DbVersionHistory"
VALIDATE TABLE "itemInvUser". "DCRDeviceFilter"
VALIDATE TABLE "itemInvUser". "DeviceTable"
VALIDATE TABLE "itemInvUser". "Event_set_table"
VALIDATE TABLE "itemInvUser". "NOS_DbVersion"
VALIDATE TABLE "itemInvUser". "NOS_NEW_DeviceDetailTable"
4 errors reported
SQL error (-85) - Communication error
SQL error (-101) - Not connected to a database
SQL error (-101) - Not connected to a database
SQL error (-101) - Not connected to a database
[Wed Nov 25 21:46:06 2009] Validation C: / TESTBA ~ 1/AUTOMA ~ 1/CMFBAC ~ 1 \ 0 \ dfm \ database \ dfmInv.db failed.
[Wed Nov 25 21:46:06 2009] Validation C: / TESTBA ~ 1/AUTOMA ~ 1/CMFBAC ~ 1 \ 0 \ dfm \ database \ dfmInv.db failed.
[Wed Nov 25 21:46:06 2009] ERROR (1101): Database backup failed dfmInvDb and. Check the log file for information.
[Wed Nov 25 21:46:06 2009] Backup failed: 2009/11/25 21:46:06
How can I fix?
Thanks so much.

you specify the log tells me this error:
SQL Anywhere Command File Hiding Utility Version 10.0.1.3694
SQL Anywhere Validation Utility Version 10.0.1.3694
SQL error (-832) - Connection error: Found server but communication error occurred
SQL error (-832) - Connection error: Found server but communication error occurred
[Mon Jan 18 00:32:28 2010] Validation E: / \ 0 \ dfm \ database \ dfmInv.db failed.
[Mon Jan 18 00:32:28 2010] Validation E: / \ 0 \ dfm \ database \ dfmInv.db failed.
[Mon Jan 18 00:32:28 2010] ERROR (1101): Database backup failed dfmInvDb and. Check the log file for information.
[Mon Jan 18 00:32:28 2010] Backup failed: 2010/01/18 00:32:28
Although the gate beckup.lock file when you restart the backup creates the file again backup.lock and I can not complete the backup.
The thing I do not understand the log that I've written on this item is: "SQL error (-832) - Connection error: Found server but communication error occurred"
What could stop the backup?
Thank you very much.

Similar Messages

Problems with CiscoWorks LMS 4.0

Dear Technical Support Staff,
We encounter some problems with the application Cisco Works LMS 4.0 , installed in OS Windows Server 2008R2 64 bit Standart Edition with the usage of a patch CiscoWorks_LMS_4.0.x_WIN2K8_R2.
A brief explanation of our network - it consists of VTP domain of the 3rd version, in the layer of the core
2x6509 whish are being operated in VSS (all the configuration is based on them : Vlans, routing, acl list), in the access layer the switches 3750 (some of them are operated in the stack), DNS server is absent, to register the devices in the application we put the title of the device into the host file of the server.
Screenshots are added to the list of problems.
1. IP addresses of the end hosts in the section User tracking are not displayed, in the site cisco.com there is a manual on solving the given problem for the other OSes.
2. Switches 3750 in the section Ciscoview are not displayed, however in the section device update in the list of the installed packages those devices are present, also it is impossible to set (update) the package cisco view for the required device. We have downloaded those packages individually but in the process of installing them locally or from Cisco.com, the application displays an error.
3. It is necessary to see loading of the interface (channel) in the current moment since as far as I remember it is possible to do through MiniRmon, having preliminary setting of all the required interfaces, but I can't set them and the application displays an error. Maybe I am wrong somewhere please correct me if necessary.
4. Where can I find a full description of the Faults.
5. Not from all the devices collections of configurations take place though settings of Telnet and the name Community are everywhere the same.
6. In the section Topology in the scheme of the network those changes do not happen at once? for instance if some device is switched off so in the scheme it does not get red immediately and the same situation with the opposite when the device is available and being pinged so it does not get green. Is it possible to set it the way so the changes occur simultaneously? The messages on failures come in time how can I set it?
Regards,
Alexey Sokolov

Dmirty, try to do a
net stop crmdmgtd
net start crmdmgtd
This normally resolves the issue for me
Did you restart the daemon manager for a device package update?
I have see this a number of times
Cheers,
Michel

Software Distribution - Problem with 1921 Routers

Hello everybody,
we are having some weird troubles in our Cisco LMS 4.2
A Software Distribution works fine for all kinds of our Routers, except the 1921 models. We are using SCP and SSH for the Image distribution and the exactly same configuration on a 1841 and a 1921 works on the 1841 Router but on the 1921 not.
I didn't found any Bugs related to this, maybe it's a problem with the lms settings?
Done so far:
- Deleted the device in LMS, added it via discovery and manually, no change here
- Tried with different IOS versions, no change here, no one will work
- Set the credentials after adding the device again, to make sure they are valid
When creating a new distribution job, we get this error at Step 3 of 5 only at the 1921 Router, so I guess this might be the problem:
Warning
- SWIM1056: The method to update the software on the selected storage device is unknown.
Select a different Flash partition, if available.
I attached a SWIM_debug logfile from a failed job. (changed all the DNS names do XXXDNSNAMEXXX).
Thanks for your help

More than USB it could be SCP. There is a know bug for SCP on 19xx router :
CSCuc98074 LMS 4.2.2 Software Image Distribution fails with SCP on 1921 routers
Just try to change SCP to other protocol and see it that works. Make sure you have all device packages updated for LMS.
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

Backup problem with LMS 3.0 on Solaris

Hi All,
I'm encountering problems with LMS 3.0 when I try to do a backup. After you hit OK on the window that says "Do you want to backup now?", an error would pop up saying: "Enter a new directory name or ask the system administrator of the Ciscoworks Common Services server to make the directory accessible to user casuser", thus I cannot proceed with the backup process. When I do backup, my login privilege is admin. Even tried to do backup on the same partition as my CSCOpx directory but to no avail.
Appreciate your help on this guys. Our LMS 3.0 runs on Solaris platform. Thanks in advance.

Hi Joe,
Thanks for your prompt response. By the way, what is a casuser? Is he also one of the user that can be found on the Local User Setup on Common Services? The scenario here is that, I am not the one who installed the Ciscoworks LMS 3.0 on the client side, so I am not aware on how they did the installation procedure for the application. I remember assigning casuser password during installation on our other clients that has LMS 3.0.
Will the write access on the backup directory for the casuser be done by the Solaris root administrator?
Thanks for your help.

Captivate 8 Course - Problems with Launch in LMS

I created a Captivate 8 course with a PPT with animiation. Added audio to the Captivate. So far, so good. Uploaded it to our LMS (SuccessFactors). Went to test the course in the staging environment. Course looked like it was going to launch, then the entire screen went black. Anyone run into this problem before?

Hi, Yes we are currently experience problems with our course in which the loading icon appears for the course.
For some of our users, if you press the play button, the course will start and for some, clicking the play button has no reaction.
Also, for some users, it'll automatically play without a play button (this should be the setting bc we have enabled the autorun feature).
Not sure what to do!

Problem with manifest file and Plateau LMS

I have published a course with a quiz in SCORM 1.2 and tried
to upload to a Plateau LMS.
It seems that a "page cannot be found" message is the result
after upload and we try to launch the course. The course works
outside the LMS (when run locally on my computer).
The Plateau LMS support team tried to help, and found the
following: "There is something wrong with this manifest, though I
cannot ascertain what that is exactly. Most of the file name is in
the parameter field, which is causing the launch path to look like
this:
/content/apmm/cbcgis/mars/BRTMAIN/MARS?BRT%20Maintenance%20Template_%2020080226.htm=
Everything in the parameters field is placed after the
filename in a URLencoded querystring after the question mark that
you see above. it should look like this:
/content/apmm/cbcgis/mars/BRTMAIN/MARS BRT Maintenance
Template_ 20080226.htm"
Can anyone please help resolve this, or have any advice?
This is the first time we have tried uploading Captivate
courses to this LMS, and we have been having problems with the
manifest file in general. I have looked at all the material I can
find on publishing and the manifest file, but cannot seem to
resolve my issue.
Thanks
Warwick

Warwick,
I have had this error with an Authorware set of SCORM files
when my LMS was looking for index.htm and I had named it index.html
- you wouldn't think that would cause an error but it did. I would
be more than happy to package a Captivate file of just a few
screens that works on my LMS (which is Learn.com's Learning
Center), and send you the SCORM files to test... That could be a
start anyhow. I will send you a private msg. with my e-mail
id.

A problem with PoE devices in the Topology view (LMS 3.1)

Hello,
the customer has a problem with PoE devices in the Topology View. :-( He doesn't see the 2960 PoE devices with the PoE filter enabled in the topology view:-( He uses LMS 3.1 on Windows.
In the NetPro discussion I found that the list of PoE devices is in the following file:
POECapableDeviceTypes.properties
but I cann't to find thid file in the campus directory. In the campus folder are following folders: bin, etc, lib and www.
Thank you
Roman

The file is in NMSROOT/campus/www/classpath/com/cisco/nm/ani/clients/campus/main/filters/POECapableDeviceTypes.properties.

Problems with Inventory after upgrade to LMS 4.0.1

Hello,
after an upgrade to LMS 4.0.1 there is a problem with the inventory. The inventory is not working for all switches, most of them are with CAT OS
with different versions.
I have found a bug that resembles the situation but it looks like this was a bug with the previous version of LMS - CSCsv65621.
Any ideas for some other problems that may cause LMS 4.0.1 not to find in the inventory all the devices?
Thanks in advance,
Vesko

First these are the only CAT OS devices supported:
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.0.1/device_support/table/lms401sdt.html#Catalyst%20OS%20Devices
1. What kind of devices are we talking about here?
2. Enable the debugs from Admin --> System --> Debug Settings --> Config and Image Management Debugging settings. Select ICServer and enable the debugs the modules listed.
3. Duplicate the problem.
4. Post the show ver along with the LMS logs from CSCOpx/log directory called dcmaclinet.log, dcmaservices.log, and ICServer.log. Give me a sample IP or hostname to work with to troubleshoot.
5. Get the jobs logs from CSCOpx/files/rme/jobs/ICServer/ . The job ID is from step 3 when you recreated the job to duplicate the problem.

Problems with Captivate 5, LMS, and AS3

I recently acquired Captivate 5 and I am having difficulty getting it to work with our LMS (Plateau). When I publish a presentation to AICC using Captivate 5, and try to load it in the LMS, it doesn't get past the loading page. I've tried it with an existing course, and I've tried making a simple (3 slides with a text box) new presentation in Captivate 5 and I have the same problem. However, the .swf and .htm files load fine when viewed directly. It's only when run through the LMS that I have a problem.
I was able to reproduce the problem with Captivate 4 by publishing to ActionScript3. It worked fine when I used AS2. Unfortunately, Captivate 5 doesn't allow publishing to AS2, so I'm at a loss of how to address this.
Any suggestions? Is anybody else experiencing this problem?

What brand is your LMS? (What manufacturer)
What versions of SCORM does it support?
What version of ActionScript does your LMS support? AS2 or AS3?
Have you tried uploading a short Captivate 5 lesson with only a few slides and one or two questions (example: True False question)?
If you have Captivate 3 or 4, have you tried uploading a lesson in AS2 to see if your LMS accepts it?
We need more information than just saying: Course not work.
Test first on very simple short lessons to make sure the LMS will accept Captivate 5 content at all. If it will play simple content, try more complex content.
Your issue could be caused by some component or object in the course, or it could be some issue with the LMS. At this stage we do not know the cause, but it can often be determined by testing with simple projects first and then adding complexity until something breaks.

Problem Authentcation CiscoWorks LMS 4.1 with ACS 5.3

Dear
i have a problem authenticating cisco LMS user through ACS 5 whenever tries to run a DCR Job verification it fails to telnet , however it used to work with the pervious ACS 4 but after upgrade , it seems to be a problem , and when i tries to login with this specific user with third party terminal it works fine.
here is logg in the ACS monitor
Failure Reason > Authentication Failure Code Lookup
Failure Reason :
13031 TACACS+ authentication request missing user Password
Generated on:March 12, 2013 7:09:37 PM AST
Description
The TACACS+ authentication request did not provide a user Password
Resolution Steps
The device is sending a TACACS+ authentication request that is missing information needed by ACS. Check the device to verify that it is working properly and has up-to-date software

I'm running the latest version of both, and it's running fine for me. You may have to change your TacacsPromts.ini file to include the right prompts. I think it's:
[TELNET]
USERNAME_PROMPT=
PASSWORD_PROMPT=
You'll have to put in your own prompts, though. Whatever your prompts are, is what goes afterward.
If my prompt is Myspecialprompt: and pass is Myspecialpassword:, I'd use
[TELNET]
USERNAME_PROMPT=Myspecialprompt:
PASSWORD_PROMPT=Myspecialpassword:
If you have more devices with different prompts, just use a comma after the colon. Btw, you don't need the credentials in there, just the custom prompts.

Problems with RME Syslog (LMS 3.1 with W2003)

Hello, I'm Guilliano and have problems with the operation of syslogcollector and sysloganalysis. The current situation is:
* Unsubscribe the host that was active and I can not subscribe to another host because I get the error: SLCA0152 and SLCA0126. I followed the steps in the User Guide 4.2, and Instalation Guide RME LMS 3.1 and I can not solve the problem. I try to create the certificate that indicates the error in the Commun Services, but does not believe it.
* In windows critical messages appears: DCR is down or inaccessible.
In advance, thank you very much.
Sincerely,
Guilliano Palavecino R.
Support Engineer
Adexus S.A

Shutdown SyslogCollector and SyslogAnalyzer:
pdterm SyslogCollector SyslogAnalyzer
Then delete NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/Subscribers.dat,
NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/sa/data/collectors.dat, and empty out the contents of NMSROOT/MDC/tomcat/webapps/rme/WEB-INF/classes/com/cisco/nm/rmeng/csc/data/filters.dat. Then restart the daemons:
pdexec SyslogCollector SyslogAnalyzer
See if syslog works again.

LMS 3.1 problems with datacollection

Hello,
we've an LMS 3.1 running and about one or two weeks we have some problems with the datacollection.
If the datacollection is started in cm the status change to running and after the datacollection the status change back to idle. In my topology view the status don't change back.
Now I want to start a datacollection in cm home and I get the message "Notified server to run Campus Data Collection." but the datacollection does not start. Also my scheduled datacollections doesn't start.
The ANIServer process is "running with busy flag set". After restart of the process I can do one datacollection and then I have the same status written.
Pleas help !
Thanks

HI,
You can install LMS 3.2 on the top of LMS 3.1. But to be on safer side, its good to have good backup from existing LMS 3.1 installation to restore everything at any stage.
You can download the evaluation version of LMS 3.2 from Cisco.com\go\lms and look for the Featured Contents at the bottom of the page. This Evaluation version is complete setup of LMS 3.2 as you install from DVD.
here is the Migration and Installation guide for LMS 3.2 :-
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/data_migration/guide/dmg_win.html
General Q&A for LMS 3.2 Install and Upgrade ( very helpful doc as it answer most of your queries if you are planning to upgrade to LMS 3.2 )
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps2425/qa_c67-539675.html
Thanks,
Gaganjeet

Problem with unstable and slow SWFs

Good evening,
Some of my users are reporting problems with the SWF output of my intensive Captive file which includes significant software simulation. I knew that these files were going to be resource intensive due to the nature of the project, but I felt comfortable with system requirements of at least 2 gb RAM and a mid-range processor.
Unfortunately, some of my users who meet this criteria are reporting problems including text animations not playing in full and slow slide transitions. I cannot replicate this problem on any of my machines.
I have been playing around trying to compress images as much as possible and otherwise reduce file size. What else can be done? What are the top five things I can do to remedy this problem?
My presentation is about 50 slides and the SWF output is about 4.5 mb.
Thanks

I've seen this type of thing many times, especially in corporate environments.
My top suggestions:
If you've taken all reasonable steps to make your project as web-friendly as possible by this time, don't make any more changes to your project until you've exhausted the possibilities below. It is most likely NOT your project that is at fault.
Find out more details from the users that are complaining. If at all possible, actually go and sit with them to watch the behaviour they're talking about. Don't believe everything you hear.
Check that users are on the correct version of Flash Player. For example, Flash Player 10 can play significantly better than Flash 9.
Ask the user to check defragmentation on their PC. Most users DON'T know how to do this and never defragment. As a result, I have seen PCs in corporate IT environments that had not been defragmented in years. Their hard drive showed up mostly red when the fragmentation analysis was done. This lack of PC housekeeping can contribute to many issues, especially with Flash or multimedia playback. Ask the user to defragment 2 or 3 times to be on the safe side.
Watch the CPU on Task Manager while the PC is playing the Captivate presentation. The performance monitor should tell you if the CPU is struggling and unable to decode the content fast enough.
Try to have another user log onto the same machine using a different profile and see if they experience the same issues. This can tell you whether the issue is due to a corrupted user profile. Conversely, have the same user log onto a different machine, creating a new profile for themselves on that PC to see if they experience the same issue. If it seems to be their profile at fault, they may need to get some IT dude to blow away their profile and set it up afresh.
Check whether or not the issue could be due to server latency. This is especially the case where LMSs are involved. Users will often experience latency issues such as slow transitions from one quiz slide to the next because the course module has to wait for the LMS to respond before it can move forward. If this is occurring for a significant number of users, you can try using the optional SCORM template that only sends tracking data at the end of the module instead of all the way through.
In my experience, if 95% of your user base is playing the content without issue, you don't need to change anything. Chances are that whatever is going wrong for the few that are complaining about poor playback wouldn't necessarily improve no matter what you did to your project. In the vast majority of cases, you need to isolate what exactly is causing the issue for these users and correct it ON THEIR END.
Rod Ward
www.infosemantics.com.au
UPDATE: I just realised that a lot of this information would probably help others, so I created a blog post documenting these steps: http://www.infosemantics.com.au/debug_slow_playback

Problems after upgrading LMS from 4.1 to 4.2.3

After the upgrade of the LMS we have the situation that all our deviced are visible in the subnet groups but not in "all devices".
When I want to launch an inventory collection the following message is displayed:
"ICSU0025: Problem with JRM. The JRM server may not be running. Check ICServerUI.log for more details. See the user guide Administration of CiscoWorks LMS for the log file location."
When I do a Discovery, the deviced are being discovered but they are unreachable.
And all the host names are changed into their IP addresses.
I can't seem to find the problem. Even after roaming the forum here.
I'm not able to pinpoint the exact cause of the problems...
Any ideas?
regards,
W

That is a healthy normal state for ANIServer. I checked some similar cases and it seems most of them were transient and got resolved once daemon was reatarted.
I would suggest to follow this procedure once additionally :
> Stop Daemon manager
> Regenerate SSL certificate
> Do a transaction log for RME DB
> Start the daemon
For 2nd and 3rd check my this post for process :
https://supportforums.cisco.com/message/3597059#3597059
If this is Solaris/linux, for transaction log, check this link (under Recovering From a Server Crash).
-Thanks

Adobe Captivate 5 - Problem with scoring with Quiz exported to PDF

Hello,
I have created several review quizzes that have been exported to pdf and uploaded to the internet. They are elementary school quizzes that are listed on a canned school web hosting site that only allows uploads in common formates such as Microsoft Word and pdf.
I tested these pdf quizzes with no problems and from my computers they still work fine; however some people are having problems with the scoring element. Some - not all questions are not tabulated correctly in the end review section. I have been told that the questions were answered correctly but the end review showed some questions as wrong or not answered. The quizzes are reveiw only and no reporting or LMS is used.
Has anyone else seen this? I had a feeling that perhaps the adobe reader was at fault, but so far everyone is using reader version 9.
One of the quizzes can be found here.. http://www.germantownschools.org/faculty/jwoger/4th_math_topic_1_quiz[1].pdf
Tim

Hi,
I have since my initial post been told that certain elements of the quiz slides are also not working. Correct answers have a sound clip that plays when the "correct" option is selected. This is not working for some users. Like I said I have no problem with the pdf quiz from any of the computers I use and don't know why it doesn't work for others.
tim

Problem with beckup LMS 3.1

Similar Messages

Maybe you are looking for