Problem with bex query listing sales "this month" and "same month last year

Hi,
I've created a query in BW BEx, where I have a mandatory variable for 0calmonth, and I list 0material and sales (in volume, liter). And I have a restricted key figure giving me sales (volume in liter) restricted with 0calmonth = variable - 12, to give me the sale for the same month the user select, previous year.
This seems to be working, the sum is correct, but when adding up the number for the sales in the month previous year, the numbers does not fit the sum in the end.
I think the report only lists materials with sales the month selected in the variable, if a material has not been sold that month, but in the same month last year, it's not listed in the reports, but it's added in the sum in the end.
Example.
We have three records like this:
material - calmonth - volume
101 - 01.2010 - 5
101 - 01.2011 - 8
201 - 01.2010 - 7
The report will give the following (calmonth variable = 01.2011)
Material - volume this month - volume same month last year
101 - 8 - 5
Sum 8 - 12
Any way to solve this issue? We noticed because we run BO - Webi on top of the BEx query, and BO sum's the values per material, and in webi the report would give us the sum 8 and 5.
Any input is appreciated.
Regards,
Øystein

Hi,
thanks for your reply.
The error is that the report only seems to list materials that has been sold "this month", and if the same material was sold the same month last year, it will also list the volume for this.
But if the material is only sold in the same month last year, it's not listed in the report, but it's calculated into the sum at the end.
The report is listing material, which is why the error presents itself, as you said
Getting 8 minus 12 is correct unless you drill down by material. In that case, it should be 8 minus 5 and 0 minus 7.
The row with 0 - 7 is not shown, and my guess is that the report will only list materials that has sales this month (which has been selected in the variable)
Regards,
Øystein
Edited by: Oystein Gundersen on Mar 21, 2011 4:36 PM

Similar Messages

MDX to fetch record from 1st of current month to 5th of next month and same for previous year

In my date dimension I have a attribute CalendarDate. I do have a hierarchy [Date].[Year].[Quarter].[Month].[CalendarDate] as well. I need to fetch data starting from 1st working day of current month to 5th working day of next month by MDX. I do have a attribute
to filter working day as IsWorkingDay. How can we get a dynamic MDX that will find the current month first and than it will filter the record from 1st working day of current month to 5th working day of next month. And same for the previous year same month
to compare.
Thanks in advance!
Palash

Hi P,
You can use a calculated member to dynamically add all the days in the current month and the first 5 in the following month. You will need to change measure, cube and hierarchy names.
with member measures.ThisMonthAnd5 as
sum([Date].[Year].parent.children,Measures.[Sales])
+sum(Head([Date].[Year].parent.nextmember.children,5),Measures.[Sales])
select
{Measures.[Sales]
,Measures.ThisMonthAnd5
} on 0,
non empty [Date].[Year].[CalendarDate]
on 1
from MyCube
Richard

Problem with Bex query

Hi ,
I crated a query based on a Infoset.I am trying to run that in RSRT and it gives me this erroe.Can anyone tell me how to resolve this probelm??
Error : Query could not be opne! GENUNID is INVALID , Message no.BRAIN665

Hello,
open the query IN QUERY DESIGNER n check whether its correct.
Save it and provide right technical name and execute it.
Also amke sure you are running the query in the right system.
Generally this error occurs when we do not provide the right name of the query.
You can use the F4 help at the RSRT to reach the right query.
Regards,
shashank
Edited by: Shashank Dighe on Aug 11, 2009 11:45 PM

One more Problem with SAP query

Hi All,
I am having a problem with SAP query
Execution of SAP query transaction is leading to Dump
the dump says Field 'R01' contains no fields, syntax check on the program shows same error.
When I tried regenerating the Query in SQ01
" Query Specification cannot be use to generate list
Ranked list contains only numeric fields
Please help me

Gianpiero Bucchieri wrote:
> So its important to listening the following tables too: Faktura (invoice), Partner Role, Partnernumber and the requierements number. The table are EKKO EKPO AND VRKPA OR vbkd, but if I join this table the query doesn't listining any results. If I cancel this 3 or 4 table and I start the query, the listening are ok.
>
I am not sure what business process you are describing here - is it some kind of third-party sales order? If so, your join is wrong.
From VB E P, firled BANFN and BNFPO you can go to table EBAN, where in field EBELN you will find the number of the purchase order (if somebody already had an MRP+Me58 run over the PR) which will lead you to table EKKO, and EKPO.
So what we have here (essentially is):
VBAK -> VBAP -> VBEP -> EBAN -> EKKO -> EKPO
But that only solves one of your problems - you still have a long way to go to get invoices, partner and partner roles into there and I am beginning to ask myself what exactly it is you want to evaluate.
Care to explain?
Edited by: Mylène Dorias on Apr 1, 2010 2:10 PM

Problem with af:query

Hi,
I have a problem with af:query. Here's what I do:
1. create a VO, define view criteria
2. drag and drop view criteria from data controls to an empty form, choosing query and table
3. When I run the page and click any of the buttons, I get: "Because of inactivity, your session has timed out and is no longer active...."
I see no exceptions in output window. What am I doing wrong?
Here is my view defenition:
<?xml version="1.0" encoding="windows-1250" ?>
<!DOCTYPE ViewObject SYSTEM "jbo_03_01.dtd">

<ViewObject
xmlns="http://xmlns.oracle.com/bc4j"
Name="EmployeesView"
Version="11.1.1.49.49"
SelectList="Employees.EMPLOYEE_ID,
Employees.FIRST_NAME,
Employees.LAST_NAME,
Employees.EMAIL,
Employees.PHONE_NUMBER,
Employees.HIRE_DATE,
Employees.JOB_ID,
Employees.SALARY,
Employees.COMMISSION_PCT,
Employees.MANAGER_ID,
Employees.DEPARTMENT_ID"
FromList="EMPLOYEES Employees"
BindingStyle="OracleName"
CustomQuery="false"
PageIterMode="Full"
UseGlueCode="false">
<DesignTime>
<Attr Name="_codeGenFlag2" Value="Access|VarAccess"/>
</DesignTime>
<Variable
Name="firstName"
Kind="viewcriteria"
Type="java.lang.String"
DefaultValue="0"/>
<EntityUsage
Name="Employees"
Entity="project3.Employees"
JoinType="INNER JOIN"/>
<ViewAttribute
Name="EmployeeId"
IsNotNull="true"
PrecisionRule="true"
EntityAttrName="EmployeeId"
EntityUsage="Employees"
AliasName="EMPLOYEE_ID"/>
<ViewAttribute
Name="FirstName"
PrecisionRule="true"
EntityAttrName="FirstName"
EntityUsage="Employees"
AliasName="FIRST_NAME"/>
<ViewAttribute
Name="LastName"
IsNotNull="true"
PrecisionRule="true"
EntityAttrName="LastName"
EntityUsage="Employees"
AliasName="LAST_NAME"/>
<ViewAttribute
Name="Email"
IsUnique="true"
IsNotNull="true"
PrecisionRule="true"
EntityAttrName="Email"
EntityUsage="Employees"
AliasName="EMAIL"/>
<ViewAttribute
Name="PhoneNumber"
PrecisionRule="true"
EntityAttrName="PhoneNumber"
EntityUsage="Employees"
AliasName="PHONE_NUMBER"/>
<ViewAttribute
Name="HireDate"
IsNotNull="true"
PrecisionRule="true"
EntityAttrName="HireDate"
EntityUsage="Employees"
AliasName="HIRE_DATE"/>
<ViewAttribute
Name="JobId"
IsNotNull="true"
PrecisionRule="true"
EntityAttrName="JobId"
EntityUsage="Employees"
AliasName="JOB_ID"/>
<ViewAttribute
Name="Salary"
PrecisionRule="true"
EntityAttrName="Salary"
EntityUsage="Employees"
AliasName="SALARY"/>
<ViewAttribute
Name="CommissionPct"
PrecisionRule="true"
EntityAttrName="CommissionPct"
EntityUsage="Employees"
AliasName="COMMISSION_PCT"/>
<ViewAttribute
Name="ManagerId"
PrecisionRule="true"
EntityAttrName="ManagerId"
EntityUsage="Employees"
AliasName="MANAGER_ID"/>
<ViewAttribute
Name="DepartmentId"
PrecisionRule="true"
EntityAttrName="DepartmentId"
EntityUsage="Employees"
AliasName="DEPARTMENT_ID"/>
<ViewCriteria
Name="EmployeesViewCriteria"
ViewObjectName="project3.EmployeesView"
Conjunction="AND">
<Properties>
<CustomProperties>
<Property
Name="mode"
Value="Basic"/>
<Property
Name="allowConjunctionOverride"
Value="true"/>
<Property
Name="autoExecute"
Value="false"/>
<Property
Name="showInList"
Value="true"/>
<Property
Name="displayOperators"
Value="InAdvancedMode"/>
</CustomProperties>
</Properties>
<ViewCriteriaRow
Name="vcrow24"
UpperColumns="1">
<ViewCriteriaItem
Name="FirstName"
ViewAttribute="FirstName"
Operator="STARTSWITH"
Conjunction="AND"
UpperColumns="0"
Required="Optional">
<ViewCriteriaItemValue
Name="EmployeesViewCriteria_vcrow24_EmployeeId_vcval0"
Value=":firstName"
IsBindVarValue="true"/>
</ViewCriteriaItem>
</ViewCriteriaRow>
</ViewCriteria>
<ViewLinkAccessor
Name="EmployeesView"
ViewLink="project3.EmpManagerFkLink"
Type="oracle.jbo.RowIterator"
IsUpdateable="false"/>
</ViewObject>
And JSF page:
<af:panelGroupLayout layout="vertical">
<af:panelHeader text="Employees">
<af:query id="employeesViewCriteriaQueryId" headerText="Search"
disclosed="true"
resultComponentId="employeesViewCriteriaQueryResultId"
value="#{bindings.EmployeesViewCriteriaQuery.queryDescriptor}"
model="#{bindings.EmployeesViewCriteriaQuery.queryModel}"
queryListener="#{bindings.EmployeesViewCriteriaQuery.processQuery}"
queryOperationListener="#{bindings.EmployeesViewCriteriaQuery.processQueryOperation}"/>
</af:panelHeader>
<af:table value="#{bindings.EmployeesView1.collectionModel}" var="row"
rows="#{bindings.EmployeesView1.rangeSize}"
emptyText="#{bindings.EmployeesView1.viewable ? 'No rows yet.' : 'Access Denied.'}"
fetchSize="#{bindings.EmployeesView1.rangeSize}"
id="employeesViewCriteriaQueryResultId">
<af:column sortProperty="EmployeeId" sortable="false"
headerText="#{bindings.EmployeesView1.hints.EmployeeId.label}">
<af:outputText value="#{row.EmployeeId}">
<af:convertNumber groupingUsed="false"
pattern="#{bindings.EmployeesView1.hints.EmployeeId.format}"/>
</af:outputText>
</af:column>
<af:column sortProperty="FirstName" sortable="false"
headerText="#{bindings.EmployeesView1.hints.FirstName.label}">
<af:outputText value="#{row.FirstName}"/>
</af:column>
<af:column sortProperty="LastName" sortable="false"
headerText="#{bindings.EmployeesView1.hints.LastName.label}">
<af:outputText value="#{row.LastName}"/>
</af:column>
</af:table>
</af:panelGroupLayout>
Regards
Jernej
Message was edited by:
Jernej Kase

It also seems that quick queries don't work with SQL92 sqlBuilder.
I get the following error:
Messages for this page are listed below.
Error
SQL error during statement preparation. Statement: SELECT Employees.EMPLOYEE_ID, Employees.FIRST_NAME, Employees.LAST_NAME, Employees.EMAIL, Employees.PHONE_NUMBER, Employees.HIRE_DATE, Employees.JOB_ID, Employees.SALARY, Employees.COMMISSION_PCT, Employees.MANAGER_ID, Employees.DEPARTMENT_ID FROM EMPLOYEES Employees WHERE (( ( ( UPPER(Employees.FIRST_NAME) LIKE UPPER(:vc_temp_1) ) OR ( ? IS NULL ) ) ) )
Error
Missing IN or OUT parameter at index:: 2
Is this a bug or this doesn't work by design?
Edit: and if I create named query I get the following error:
Caused by: oracle.jbo.NoDefException: JBO-25058: Definition fn of type Attribute not found in EmployeesView1
     at oracle.jbo.server.ViewObjectImpl.findAttributeDef(ViewObjectImpl.java:5634)
     at oracle.jbo.uicli.binding.JUSearchBindingCustomizer.getQuickSearchVC(JUSearchBindingCustomizer.java:847)
     at oracle.adfinternal.view.faces.model.binding.FacesCtrlSearchBinding.processQuery(FacesCtrlSearchBinding.java:222)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:585)
     at com.sun.el.parser.AstValue.invoke(AstValue.java:151)
     ... 47 more
I think just ran out of options...
Message was edited by:
Jernej Kase

[Execute SQL Task] Error: Executing the query "DECLARE_@XMLA nvarchar(3000) ,__@DateSerial nvarch..." failed with the following error: "Incorrect syntax near '-'.". Possible failure reasons: Problems with the query, "ResultSet" property not set correctly,

Hi
DECLARE @XMLA nvarchar(3000)
, @DateSerial nvarchar(35);
-- Change date to format YYYYMMDDHHMMSS
SET @DateSerial = CAST(GETDATE() AS DATE);
--SELECT @DateSerial
Set @XMLA =
N' <Batch xmlns="http://schemas.microsoft.com/analysis services/2003/engine">
<ErrorConfiguration xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ddl2="http://schemas.microsoft.com/analysisservices/2003/engine/2"
xmlns:ddl2_2="http://schemas.microsoft.com/analysisservices/2003/engine/2/2" xmlns:ddl100_100="http://schemas.microsoft.com/analysisservices/2008/engine/100/100" xmlns:ddl200="http://schemas.microsoft.com/analysisservices/2010/engine/200"
xmlns:ddl200_200="http://schemas.microsoft.com/analysisservices/2010/engine/200/200">
<KeyErrorLimit>-1</KeyErrorLimit>
<KeyNotFound>IgnoreError</KeyNotFound>
<NullKeyNotAllowed>IgnoreError</NullKeyNotAllowed>
</ErrorConfiguration>
<Parallel>
<Process xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:ddl2="http://schemas.microsoft.com/analysisservices/2003/engine/2" xmlns:ddl2_2="http://schemas.microsoft.com/analysisservices/2003/engine/2/2"
xmlns:ddl100_100="http://schemas.microsoft.com/analysisservices/2008/engine/100/100" xmlns:ddl200="http://schemas.microsoft.com/analysisservices/2010/engine/200" xmlns:ddl200_200="http://schemas.microsoft.com/analysisservices/2010/engine/200/200"
xmlns:ddl300="http://schemas.microsoft.com/analysisservices/2011/engine/300" xmlns:ddl300_300="http://schemas.microsoft.com/analysisservices/2011/engine/300/300">
<Object>
<DatabaseID>MultidimensionalProject5</DatabaseID>
<CubeID>giri</CubeID>
<MeasureGroupID>Fact Internet Sales</MeasureGroupID>
</Object>
<Type>ProcessFull</Type>
<WriteBackTableCreation>UseExisting</WriteBackTableCreation>
</Process>
</Parallel>
</Batch>';
EXEC (@XMLA) At SHALL-PCAdventureWorksDw ;
iam executive the query when iam getting below error.
[Execute SQL Task] Error: Executing the query "DECLARE
@XMLA nvarchar(3000)
, @DateSerial nvarch..." failed with the following error: "Incorrect syntax near '-'.". Possible failure reasons: Problems with the query, "ResultSet" property not set correctly, parameters not set
correctly, or connection not established correctly.
how to solve this error;
please help me

What are you trying to do? What sort of data source is SHALL-PCAdventureWorksDw?
When you use EXEC() AT, I would execpt to see an SQL string to be passed to EXEC(), but you are passing an XML string????
If you explain why you think this would work in the first place, maybe we can help you.
Erland Sommarskog, SQL Server MVP, [email protected]

Reporting designer - problem with insertin query

hi, I have problem with inserting query into reporting designer, when i do it there occurs metadata error and the system write check query, but query is ok, there are no variables. Have you any idea whats the problem.
thanx

I had a similar problem after "upgrading" to SAPGUI 7.10, except my failure was in the BEx Analyzer. (We are still using BW 3.5 SP 18.)
The solution I found was in SAP Note 1039191 which addresses this problem for both the Analyzer and the Query Designer, and includes a revised "wdbsPres.dll" file as a workaround. After downloading and installing this file, the problem was resolved.
BTW, I have asked SAP when this will be fixed in a future FEP, but they have so far only given me a very ambiguous reply suggesting that I try it on another PC.
Hope this helps...
Bob

Crystal Reports with BEx Query using Custom Exit Variable

Hi,
We have BW BEx Query using Customer User Exit variable to derive the Fiscal Week for Last Year (called it VAR2) based on another user input variable Current Fiscal Week (called it VAR1).
VAR2 is derived from VAR1 in CMOD via some codings and thus it DOES NOT have the "Variable is Ready for Input" flag ticked in the BEx. VAR1 is user input variable, so it has "Variable is Ready for Input" flag ticked in the BEx.
When we create a Crystal Reports with the BEx Query using variable VAR2, and when we run it we got an error message saying "Failed to execute query; '[]<java.lang.UnsupportedOperationException: No Selection State Support!ZP_MI_LYPUBWEEK>'. Redesign your query or contact the data source maintainer to solve the problem". (note: ZP_MI_LYPUBWEEK is VAR2 in this case).
Could anyone please assist? Surely, CR supports BEx customer user exit variables like the above, right?. I also refer to the forum below as it seems to have a similar issue (except mine with an error message), but it does not provide a solution in it.
Crystal Reports with BEx Query using Custom Exit Variable
Thanks,
Andy

Hi Vibhav,
We have the SAP Crystal Reports for Enterprise XI4.0 Version 14.0.0. Not sure if SP0 or other SP, got to check with Basis Team later.
We tried that "mandatory" option and did not work either.
Anyway, SAP has now come back again saying it is something they will fix it in next release/version. We got a phone call from them and a reply below to our OSS.
23.08.2011 - 08:20:49 CET - Info for Customer by SAP
I have raised this issue on the Idea#s Place as an enhancement request
on the below link:
https://cw.sdn.sap.com/cw/ideas/5586
This ER contains the information of including the customer exit
variables in the report without checking the #input for ready# option.
This ER can be considered for being implemented in the future
versions. You can refer to SAP Note: 1515837 - How To: Enhancement
Request Process - "Idea Place" for more information regarding the Idea
Place.
Cheers,
Andy

Dynamic filtering with BEx query variables in WebI 3.1

Hi experts.
Can anybody help me ?
1) I use BEx query variables in WebI 3.1 . But i can't understand how to order fields of selection screen in WebI reports
2) How can i use Dynamic filtering with BEx query variables in WebI 3.1 ?
It's need that list of second field on selection screen will be accoding to result of selection first field on selection screen and so on .
Need i use BEx user-exit variables ?
Thank you

Hi,
1) Variable sequence isn't respected in XI3.1 - and can't be modified in OLAP.unv (this enhancement exists in 4.0 )
2) Dynamic filtering? Yes, Exit routines are the best way to go for this.
Regards,
H

: "Invalid object name '#Temp'.". Possible failure reasons: Problems with the query, "ResultSet" property not set correctly, parameters not set correctly, or connection not established correctly.

Hi   .
    I was creating the pass the values t in temp tables though s sis package vs2012 .
  First I was taken on executive SQL TASK.
IN EXCUTIVE SQL TASK . I was write the stored proce:
Sp;
reate procedure USP_GETEMP2333
AS
begin
Select eid,ename,dept,salary from emp
end;
create table #temp(eid int,ename varchar(20),dept varchar(20),salary int)
insert into #temp
   exec USP_GETMP02333
   go.
It was executive correctly.
I was taken another sequence container. In the sequence container iam creating one   executive sql
In 2<sup>nd</sup> excutive sql task: sql statements is
if object_id('emp_fact_sal') is not null
drop table emp_fact_sal
select eid,ename as emp_name,sal_bar=
case when salary<=5000 then 'l'
when salary >5000 and salary<=7000 then 'm'
else
'h'
end
into emp_fact_sal from #temp.
and one falt flies it was taken to designation .
iam changing all connection properties:
in oldeb connection:
in excutive sal task properties .
delay validation is true,
and retain connection maner is also true,
and package mode is 64 bit is false.
But iwas excutive in 2<sup>nd</sup> excutive ql task .
Iam getting this type of errors,
                [Execute SQL Task] Error: Executing the query " if object_id('emp_fact_sal') is not null
drop ta..." failed with the following error: "Invalid object name '#Temp'.". Possible failure reasons: Problems with the query, "ResultSet" property not set correctly, parameters not set correctly, or connection not established
correctly.
Please help me

Arthur suggestion works but you shouldnt even be doing this on a SQL Task.
Use a data flow task. You'll have better control over the data that is being transfered and get better performance because no staging table will be used.
Just because there are clouds in the sky it doesn't mean it isn't blue. But someone will come and argue that in addition to clouds, birds, airplanes, pollution, sunsets, daltonism and nuclear bombs, all adding different colours to the sky, this
is an undocumented behavior and should not be relied upon.

Issues with Bex query structures and Crystal Reports/Webi

Hi experts,
I'm having an issue with Bex Query structures and nulls. I've built a Crystal Report against a Bex query that uses a Bex Query structure. The structure looks like the following
Budget $
Budget %
Actual $
Actual %
Budget YTD
etc
if I drag the structure into the Crystal Report detail section with a key figure it displays like this
Budget $     <null>
Budget %     <null>
Actual $     300
Actual %     85
Budget YTD     250
the null values are displayed (and this is what is required). However if I filter using a Record selection or group on a profit centre then the nulls along with the associated structure component are not displayed.
Actual $     300
Actual %     85
Budget YTD     250
Webi is also behaving similarly. Can anyone explain why the above is happening and suggest a solution either on the Bex side of things or on the Crystal Reports side of things? I'm confused as to why nulls are displayed in the first example and not the second.
Business Objects Edge 3.1 SP2
SAP Int Kit SP2
OS: Linux
BW 701 Level 6
Crystal Reports 2008 V1
Thanks
Keith

Hi,
Crystal Reports and Web Intelligence will only show data which is in the cube. You could have an actual 0 or Null entry whithout grouping but by changing the selection / grouping in the report the data does not include such entry anymore.
ingo

Problem with update-query

Hallo,
i have a problem with following query. I wanna update the columns in the nutzung table. There are 7 columns but my query updates the geometry that in all columns is the same geometry or I can not update because the query gives more than 1 row in the subquery.
update nutzung
set geometrie=(SELECT F1840_GEOM FROM UG_F1840_GEOM,Nutzung WHERE NUTZUNG.OBJNR=UG_F1840_GEOM.F1840_OBJNR AND GETFEATUREID(UG_F1840_GEOM.F1840_FID) IN(SELECT MSLINK FROM FEATURE WHERE FCODE like '%0000'));
Maybe I need the ug_f1840_geom table in the update query. Don't know how to change the query.
Regards, Katrin

hi it's me again .I am getting error for this
statement
if(numOfUsers>0)
stmt.executeUpdate("update defaultchatrooms set
s set nodename =
'"+chatTopic+"'('"+numOfUsers+"')'");
1. Your update string looks like this:
update defaultchatrooms set nodename = 'someChatTopic'('0')'
Does that look right to you?
2. This will update the column nodename in every row in the table defaultchatrooms. Aren't you missing a "where" condition?

Problem with jump query

Hello ,
iam having problem with jump query when i execute the web report but the same jump query is working fine in Bex analyzer.i think there are some settings need to be done in SAP WAS for web report. if it so can anybody tell me how to maintain these settings so that i can execute the my web report.
Regards
Komal

Hi Komal,
What is the problem you are facing while executing the report.
Are you working on WAD? Explain clearly about your problem you are facing.
Regards,
KK.

Problem with a numbered list

I recently upgraded to RoboHelp 8 and I opened my old project to update an HTML online help. Whenever I generated the online help and I clicked to view the result on the PC with RoboHelp 8, everything looked fine. Then, I copied all generated files to a server to be part of a web application. Today, I found out that when I viewed the online help on the server using the same PC with RoboHelp 8, all numbers of numbered lists displayed against the left side of the main body of the help are not displayed correctly. Part of each number got chopped off. Again, if I go to the !SSL! folder and display the online help that I generated, it looks fine. I also found out that when I used another PC to view the same online help file from the server, all the numbered lists looked fine. The PC with RoboHelp 8 runs with Windows 7 Enterprise 64 bit and the PC that I could see the numbered lists correctly runs with Windows 7 Professional 64bit. I don't understand why the two PCs do not display the same online help the same way. I asked someone to use his PC running Windows XP with IE7 and the numbered lists were not displayed correctly.
I read some discussions and there were a suggestion to use the "Convert RoboHelp Edited Topics to HTML" option to correct some problems with RoboHelp 8, so I tried it and it seemed to help. When using the option, I could see the numbered lists correctly. I am still wondering why two PCs did not display the same online help the same way. I am trying to see if there is an option with IE that can be used to solve this problem instead of deploying a new version of the online help. Does anyone know what the "Convert RoboHelp Edited Topics to HTML" option actually does. Will I be introducing more problems using this option?
RJ

Thank you very much for replying. The convert option seems to fix the problem and I will probably redo my lists later because I did not seem to be able to make any changes to them.
I am still puzzled why one PC running the 64 bit Windows 7 Pro is able to display all numbered lists correctly and the other PC running the 64 bit Windows 7 Enterprise using the same version of Internet Explorer is not able to display any numbered lists correctly. I looked around with all the options for Internet Explorer and they are the same. I also noticed that when I used Google Chrome and FireFox, the numbered lists are displayed fine. I also noticed that if all the online help files are saved locally on the PC that is not able to displayed the numbered lists correctly, when I display the online help, the numbered lists look fine. It does not work when displaying the online help from a server. If you know an option that might make the online help to work properly with Internet Explorer without deploying a new version, please let me know.
Thanks,
RJ

Hello I have a problem with a Wifi Survey app, this app is from Access Agility, however this app was working fine, but without advise stop of working, I tried to open again, but app be close after few seconds.

Hello I have a problem with a Wifi Survey app, this app is from Access Agility, however this app was working fine, but without advise stop of working, I tried to open again, but app be close after few seconds. Every time that I tried to open it, in diagnostic and use create some files, in special one named LatestCrash-WifiSurvey.plist, this one generate an incident identifier E73B0164-CDFA-4E9E-839E-A0C021BD17A2, but this incident identifier change every time that I tried to open, the last incident identifier is: DE600EB3-AB57-4C33-8DE8-71F6788A7441.
After of it, I checked that the app had a new version available for downloading, I took a backup of my ipad and then upgrade this app, but is the same problem, all I want is to save the projects I had in this app, I´m afraid that if I delete this app and re-install it, probably I loss my projects.
Thanks for your help indicating how I can save my projects and see them for example in an iphone for assurance that data is not lost.
Something that called my attention is part of the log that shows a big CPU processing, but the strange thing is I killed all applications.
Incident Identifier: E73B0164-CDFA-4E9E-839E-A0C021BD17A2
CrashReporter Key:   ed0ca1405ce83d4f80cb3cce063d7248d7b76e91
Hardware Model:      iPad2,5
Process:         WifiSurvey [139]
Path:            /var/mobile/Applications/1BEEE35A-85FC-4BE4-B62A-39A930CB3CE2/WifiSurvey.app/Wi fiSurvey
Identifier:      WifiSurvey
Version:         ??? (???)
Code Type:       ARM (Native)
Parent Process: launchd [1]
Date/Time:       2013-08-08 19:01:13.476 -0500
OS Version:      iOS 6.1.3 (10B329)
Report Version: 104
Exception Type: 00000020
Exception Codes: 0x000000008badf00d
Highlighted Thread: 0
Application Specific Information:
com.accessagility.wifisurvey failed to launch in time
Elapsed total CPU time (seconds): 20.990 (user 20.990, system 0.000), 52% CPU
Elapsed application CPU time (seconds): 19.954, 50% CPU

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Problem with bex query listing sales "this month" and "same month last year

Similar Messages

Maybe you are looking for