Problem with Billing Address

Hi, i purchases Creative Cloud susbcription One Year Plan.
It accepted my credit card at firt, but now it says payment error, in the ecit billing address form i have wrote the exact data and adrres i used to get my credit card, but it still marks the billing address wrog.
It only offers a phone adrres to US and CANADA, but i'm from México, please help.
1.-  How is the billig address supposed to be formated?
2.- Is there a phone for México to make the payment over phone?
Thanks in advance

Hi Isaac,
This is just a guess but try putting the rest of the street address on a second line
av Patria 6xx
Col Jardines....
I altered the info for privacy
-Dave

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