Problem with Black berry ID with torch 9810

I can not log in with my Blackberry ID from my Torch 9810 although the log in works via Internet.
What could be the cause for this problem?
Stefan

You may check this Article and see if it helps
Article ID: KB28212
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    PIN: C0005A9AA   Display/Scan Bar Code

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